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Roxburgh House Care Home

Reddal Hill Road, Cradley Heath, West Midlands B64 5JE
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Can't thank Roxbourgh enough for the support and care they have given my nan and us as a familyNaomi P(Granddaughter of Resident/Service User)
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath
Roxburgh House Care Home, Cradley Heath

Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people.

Community is a fundamental part of life at Roxburgh House. The team understand how important it is to maintain relationships with the wider community and so they regularly organise opportunities for residents to get involved, including events with local schools, charities and businesses in the...  

Care Provided by Roxburgh House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,078From £1,186
Residential Dementia CareFrom £1,078From £1,186

Contact Roxburgh House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Oldham(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)

Visiting

  • Visitors are warmly welcome during regular visiting hours each day. If your visit happens to coincide with mealtimes or when a Resident is receiving care or support from the team or other professionals, they may kindly ask you to wait until they are ready to see you.

Parking

  • Onsite parking available

Roxburgh House Care Home Reviews (113)

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9.2

Roxburgh House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 7 reviews in the last 2 years. Over all time Roxburgh House Care Home has 113 reviews.

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Showing 113 reviews matching selected criteria
Review from Peter G (Son of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

Excellent and attentive care is always given to my father. His wants and needs are attended to from personal hygiene, appearance, conversation, meals, drinks and general empathy is 100% assured. Great people, wonderful care. 10/10

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Review from Sharon T (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience

The staff are excellent, caring and compassionate. Having worked in a health and social care environment for a number of years, both as a service provider, lecturer and quality assurance assessor. I have found Roxburgh House to be one of the best experiences I could hope for my mum. The manager and all staff are so helpful and caring. The food is fantastic and mum eats very well, she feels she is on holiday in a hotel.

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Review from V P (Granddaughter of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience

The pancake tossing competition was a good laugh and the residents really enjoyed it. It was nan's birthday as well and they made her a lovely cake. Excellent entertainment team.

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Review from David C (Grandson of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience
Had great fun tossing pancakes with the residents and entertainment team.

Rooms seemed clean and the alcohol gel was readily available. All of the residents appeared to be enjoying the activities.

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Review from Sue P (Daughter-in-law of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

My Mother-in-law has been resident at Roxburgh for about 4 months. She has settled well due to the welcoming and caring staff. There is a lively fun atmosphere if the residents want to join in, but plenty of quiet space if needed.

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Review from S S (Daughter of Resident) published on 14 February 2017 Submitted via Postal Card
Overall Experience

Staff have been kind and considerate with my mother who is now 93 years of age. Various systems have been put in place to improve her safety following recent falls. One particular carer was instrumental in persuading Mom to move to a ground floor room. The staff are very helpful and supportive at night when Mom is awake and restless. The cooks are also a great asset to the home. There is a pleasant atmosphere at Roxburgh.

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Review from Glen H (Son of Resident) published on 10 January 2017 Submitted via Postal Card
Overall Experience

My mother had been in dementia care residence since April 2014. In her stay with Roxburgh House Care Home, she had always been very well looked after and treated with dignity and respect. On October 2nd, Mother's dementia and condition took a turn for the worst and in the following two weeks, until her eventual demise she was exceptionally cared for and my praise for all the staff and management could not be higher.

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Review from Elaine D (Daughter of Resident) published on 29 December 2016 Submitted via Postal Card
Overall Experience

Excellent as usual.

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Review from B B (Resident / Service User) published on 1 March 2016 Submitted via Postal Card
Overall Experience

I have lived in the home for 12 years and am very happy. The staff are nice, have been well of late and are very supportive.

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Review from J T (Resident / Service User) published on 1 March 2016 Submitted via Postal Card
Overall Experience

The staff are very kind and helpful.

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Review from J-L S (Resident / Service User) published on 1 March 2016 Submitted via Postal Card
Overall Experience

I have enjoyed every minute, food is very good.

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Review from J D (Niece of Resident) published on 7 January 2016 Submitted via Postal Card
Overall Experience
I visit my aunt on average 4 or 5 times a year, she is aware of everything and very content and happy. The staff are all very friendly and attentive, food and drinks are in good supply and there is a daily printed choice of menu. All the residents seem happy and well cared for, overall a very good atmosphere.

Plenty of activities and entertainment, she has her hair done every week.

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Review from C W (Relative of Resident) published on 7 January 2016 Submitted via Postal Card
Overall Experience

When visiting my 86 year old aunt I'm always made very welcome by the friendly staff. I'm quite often offered a drink and a piece of cake. All staff and residents greet each other with Christian names and I always get the impression of a happy, relaxed atmosphere.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 30 May 2025

    HC-One’s Roxburgh House Care Home in Cradley Heath was filled with joy and celebration on Wednesday 28th May, as resident Irene Weaver marked her 100th birthday surrounded by family, fellow...

  • 14 May 2025

    HC-One’s Roxburgh House Care Home, in Cradley Heath, is appealing for kind-hearted people to send birthday cards to a resident who is turning 100. Roxburgh House resident Irene Weaver aged...

Upcoming Events

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Awards / Recognitions (9)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Roxburgh House Care Home.

Meet the Team (0)

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