Elizabeth House

77 Elizabeth Grove, Union Road, Shirley, Solihull B90 3BX
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8.0 6 Reviews
  • Elizabeth House, Solihull
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1082 – £1234
  • Self-Funded Residential Dementia Care: £1082 – £1234
  • RESPITE Self-Funded Residential Care: £1165 – £1165
  • RESPITE Self-Funded Residential Dementia Care: £1165 – £1165

These prices are only a guideline, please contact Elizabeth House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Shirley Old People's Welfare Committee

Person in charge

  • Joanne Clarke (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (1)

Visiting

  • Open for visiting at all reasonable times

Parking

  • Car park and plenty of on street parking on a secluded quiet road.

Are you the Owner/Manager of Elizabeth House? View your Advertising Options

Elizabeth House Reviews (6)

8.0

Elizabeth House has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Elizabeth House has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
0
0
1
5

Review from D H (Daughter of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Elizabeth House for the past 6 years. The care and support she has received there has been exceptional. I cannot recommend it highly enough. Staff are kind, caring and compassionate to all the residents, and I can sleep well knowing that my mum is safe, secure, and very
well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Review from S M (Daughter of Resident) published on 22 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident last year during the height of covid and the restrictions. I was recommended Elizabeth House because of the excellent care it provided and I haven't been disappointed. Mom has settled very well with the help and support of the staff, not only for Mom but also for me on making
such a difficult decision. 18 months on, Mom is thriving, and the more we are allowed to visit the more I feel like we are becoming one big family.

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Treated with Dignity

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Review from Ian F (Son of Resident) published on 22 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fabulous care home. Residents really are part of the family. The level of care provided was excellent. All staff, carers, caterers are super friendly and provide residents with a very high standard of care. They go above and beyond to ensure residents are treated with dignity and respect.
Communication with the family even those living abroad has been excellent. I can't think of a better more caring place for my dear mum to be.

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Review from F P (Daughter of Resident) published on 10 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the pandemic, the management at Elizabeth House have been very professional regarding the procedures required to allow visits to take place. Being able to visit in a 'pod' was wonderful and appreciated by residents and their families. Carers are lovely with Mum, being cheerful and good-humoured
which she enjoys. They demonstrate empathy and are really thoughtful regarding her mobility and health needs.

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Review from P J (Son of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home has been ideal for my mother who has Dementia. She looks to be well cared for and treated with respect. I am particularly impressed with how the staff have treated my father who has had to deal with his wife going into full-time care. The facility always looks clean and there are no unpleasant
smells that I have experienced when my uncle was in another care home.

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Review from Andy H (Son of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a homely atmosphere. All the staff are very friendly and welcoming. The residents are well cared for and catered for, the activities provided are stimulating for the residents.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Elizabeth House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Elizabeth House is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.25 Points relating to the number of positive Reviews for Elizabeth House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 1 Positive Reviews ÷ 4 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Elizabeth House

What types of Care is Elizabeth House registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elizabeth House have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Elizabeth House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elizabeth House to the centre of Solihull?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth House to verify any information. View our terms and conditions. Elizabeth House has an Basic Service - more info.