Elizabeth House

My mother has been a resident of Elizabeth House for the past 6 years. The care and support she has received there has been exceptional. I cannot recommend it highly enough. Staff are kind, caring and compassionate to all the residents, and I can sleep well knowing that my mum is safe, secure, and very well looked after.

My mother became a resident last year during the height of covid and the restrictions. I was recommended Elizabeth House because of the excellent care it provided and I haven't been disappointed. Mom has settled very well with the help and support of the staff, not only for Mom but also for me on making such a difficult decision. 18 months on, Mom is thriving, and the more we are allowed to visit the more I feel like we are becoming one big family.

This is a fabulous care home. Residents really are part of the family. The level of care provided was excellent. All staff, carers, caterers are super friendly and provide residents with a very high standard of care. They go above and beyond to ensure residents are treated with dignity and respect. Communication with the family even those living abroad has been excellent. I can't think of a better more caring place for my dear mum to be.

Over the pandemic, the management at Elizabeth House have been very professional regarding the procedures required to allow visits to take place. Being able to visit in a 'pod' was wonderful and appreciated by residents and their families. Carers are lovely with Mum, being cheerful and good-humoured which she enjoys. They demonstrate empathy and are really thoughtful regarding her mobility and health needs.

This care home has been ideal for my mother who has Dementia. She looks to be well cared for and treated with respect. I am particularly impressed with how the staff have treated my father who has had to deal with his wife going into full-time care. The facility always looks clean and there are no unpleasant smells that I have experienced when my uncle was in another care home.

There is a homely atmosphere. All the staff are very friendly and welcoming. The residents are well cared for and catered for, the activities provided are stimulating for the residents.