Lyndon Croft Care Centre

144 Ulleries Road, Solihull B92 8ED
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9.4 38 Reviews
  • Lyndon Croft Care Centre, Solihull
Lyndon Croft Care Centre is a purpose-built care home, in all single room accommodation with spacious en-suite bathrooms, registered to provide for fifty-two clients whose needs are associated with dementia.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 53 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1499
  • Self-Funded Residential Dementia Care: from £1499
  • RESPITE Self-Funded Residential Care: from £1499
  • RESPITE Self-Funded Residential Dementia Care: from £1499

These prices are only a guideline, please contact Lyndon Croft Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kelly Bates (Manager)

Local Authority / Social Services

Admission Criteria

  • Residential Clients Only
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (0)

Lyndon Croft Care Centre Reviews (38)

9.4

Lyndon Croft Care Centre has a Review Score of 9.4 (9.372) out of 10, based on 9 reviews in the last 2 years.
Over all time Lyndon Croft Care Centre has 38 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lyndon Croft Care Centre
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Total of 38, showing 21-38
Review from David B (Son of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial visit to Lyndon Croft, I was very pleased with the facilities and the care shown to the residents in the home.
My mother has Dementia and the care they took to look after her made both myself and my father relaxed and comforted.
As well as all the other care home staff I have to make
special mention of the manager who was exceptional and really made leaving my mother a 'pleasant' experience.
Thank you.
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Review from Stephen B (Son of Resident) published on 17 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother was discharged from hospital and became a resident of Lyndon Croft she was still recovering from a very bad water infection and suffering from dementia.The staff and the home are wonderful very caring and they work tirelessly to improve mom's health. Mom seems to be very content, happy
and safe. We are very pleased. They make the resident and their family very welcome.
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Review from Jean B (Daughter of Resident) published on 20 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently moved to a nursing home and the staff were sad to see her go. We will miss our visits to Lyndon Croft, where both staff and management are caring and welcoming. We would recommend Lyndon Croft to anyone.
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Review from Catherine C (Daughter of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of overall care is fantastic, with everything that has to be done they still notice the little things. Special attention is paid to the client's personality and interests and loved ones are made welcome and offered drinks.


I am happy and relieved to have found such a wonderful place for

my dad, it is a weight off my find and off the minds of my family, knowing that he is so well cared for.
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Review from Jess D (Sister of Resident) published on 18 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been a resident at Lyndon Croft since January 2015. Despite being diagnosed with vascular dementia she settled into Lyndon relatively well. She has lost mobility and understanding in the last two years. The staff at Lyndon have been very caring despite her incontinence. Their care for
her comfort and hygiene have been consistently good.
I visit my sister every week (failing my health problems) and in the two and a half years, she has been there the standards have been excellent.
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Review from Lesley H (Daughter of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident since October 2015. She has received a tremendous amount of support in a caring and reassuring environment. Mum appears content and is well cared for by friendly and approachable staff who are always willing to assist and provide homely, comfortable surroundings where she is
treated with dignity and respect. The carers are sympathetic and supportive which is extremely reassuring through theses difficult and sometimes unsettling times.
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Review from Raymond J (Son of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff know my mother and are always friendly and forthcoming with information about her. The staff are good at recognising her changing needs and my mother has very love levels of anxiety. The staff are diligent in offering food and drink to ensure proper hydration and nutrition. The management
always have time to hear over views and discuss my mother
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Review from Russell M (Son of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall I feel the home is alright. However, the security I feel could be better as there is only one door and it's easy for residents to leave by. Activities is another area I feel that could be better. Overall, I am happy with the service compared to other homes.
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Review from Diane M (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Lyndon Croft since October 2013. She is very happy and settled at Lyndon Croft.
Staff are friendly, approachable and very supportive. Mum is well cared for and feels very safe and secure at Lyndon Croft.
Staff go out of their way to meet individual residents needs
and support relatives at difficult times. Management is strong and the manager or her deputy are always on hand to answer questions or offer support.
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Review from Jean C (Daughter of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We as a family found it very difficult to cope with the fact that our mother had to go into care and making the right decision as to where mom would live was extremely important. We viewed many homes but didn't feel that they met mom's needs until we viewed Lyndon Croft. On viewing the home, we witnessed
that the residents seemed well cared for and the staff were very attentive.
Mom has lived at Lyndon Croft for over a year and we cannot fault the staff and the care they give. We have peace of mind knowing that she is safe and being properly looked after. Her room is an adequate size and is kept spotlessly clean. The meals look appetising, plentiful and judging by appearance, made with fresh ingredients.
I would recommend Lyndon Croft for all the reasons stated above, specifically for the care the staff give. They not only make sure the residents are well looked after, but also treat them with respect and ensure the resident's dignity is maintained at all times.
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Review from Sandra P (Daughter of Resident) published on 19 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Lyndon Croft since October 2016. It's an amazing home. The staff are so caring and so are the managers. My dad has settled in so well at the home. There is always activities happening. The food is fantastic. Both my sister and myself looked at other care homes and none of them came
up to the standard of Lyndon Croft. It is always so clean there.
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Review from S O (Daughter of Resident) published on 7 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into this home last month. Out of several different homes I considered, this was by far the best and I have been very pleased with my choice.
All staff are always helpful, cheerful and professional and I know my mother is in good, safe hands.
I have been impressed with not only the
care provided but also the range of activities and social interaction available.
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Review from Jayne B (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I were upset when our mother was diagnosed with dementia and we were advised to look for 24 hour secure care. We feel so fortunate to have found Lyndon Croft Care Home. The kind care and attention our mother has received from the staff has been second to none.
They are "on the ball" and
any health issues are identified and dealt with immediately. They operate an open door policy and the warm and happy atmosphere is a testament to the dedicated entire staffing team.
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Review from Sandi B (Daughter of Resident) published on 23 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't live close to Lyndon Croft Care Centre, but when my sister first suggested it for our Mum, I had a look online and really liked what I saw in photos and what I read. Mum was a resident for a number of years. Every time I visited, the first thing I noticed was the lovely atmosphere! It is a happy
and peaceful place. The staff are very friendly, welcoming and compassionate. Their genuine love and care for Mum was at times, quite overwhelming, especially in the last few weeks of her life. I'll always be grateful that Mum spent her last years here. To the Management and Staff, thank you so much!
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Review from Georgette M (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing this because my mum passes away in February 2017. She was a resident here for nearly 2 years. The staff here are amazing, they were mums other family. They looked after all her needs and could not do enough for her. The end of life care was brilliant, to mum and to us. I am glad she went
here.
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Review from Ann T (Daughter of Resident) published on 1 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although we as a family have only had praise for the management and care team who have cared for our mother over the past few years. We are full of gratitude towards them for the love, care and compassion we have all been shown as mum faced her end of life journey. No chore was ever too great and carers
were always supportive carrying out menial and not so menial chores with great compassion and professionalism. Their friendly disposition was always welcome in dealing with the challenging issues we were facing and visits that could have been unpleasantly emotional were always turned around by them being there to support. There is a wonderful team of people at this centre, always ready to embrace the daily challenges they face.


Thank you from the bottom of our hearts for all that you did for our mum and continue to do for other mums and dads.

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Review from Maurice (Son-in-law of Resident) published on 10 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful and helpful carers.
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Review from Patricia J (Cousin of Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin was admitted to Lyndon Croft earlier this year and although to date I have only visited 3-4 times, I would like to say what a lovely atmosphere I noticed. The staff are so pleasant, friendly and always ready and willing to attend to any requests or queries.
The residents look well catered
for. It must be such a relief to the residents families knowing how well cared for they are. I would highly recommend Lyndon Croft.
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Current Review Score: 9.4 (9.372)

Overview of Review Score

The Review Score of 9.4 (9.372) out of 10 for Lyndon Croft Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.623 for Lyndon Croft Care Centre is calculated as follows: ( (73 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 106 Ratings = 4.623
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.749 Points relating to the number of positive Reviews for Lyndon Croft Care Centre is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 9 Positive Reviews ÷ 10.6 = 0.849
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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