Bescot Lodge

It feels like a weight has been shared and Mum is happy.

We lost our battle to keep mom at home in July. Even with carers 4 times a day, she was unable to cope on her own, even with regular family visits. She was moved into Bescot Lodge by default, and the plan was for me and my brother to then move her to Burntwood to be nearer us. But... she has settled really really well, and so far we cannot fault the care she is receiving - in fact she thinks she's in a hotel!! She's happy when we go to see her, and always seems well cared for. Staff have been great to her AND us and the communication is excellent. I think we will be leaving her there. Shes happy!!

All staff are always happy to help in any way they can, all in all my experiance has been a good and happy one. I would gladly recomend Bescot Lodge to any and all who may ask that Bescot Lodge is a perfect home to place any resedent whatever there needs may be.

Mom has been a resident here now for almost 18 months, she has been truly loved and cared for by all members of staff everyone doe's their upmost best to make her happy & comfortable and any issues are always delt with ASAP. We as a family are really happy with the care at the home. If we had any other family members that needed care we would definatly try here 1st to accomodate them.

Manager very helpful, supportive and approachable.

My dad was placed in respite and Bescot Lodge in April and continued on to be a permanent resident. The manager and staff guided us and advised us all the way through and still do keep us up to date with everything we need to know. All the staff are caring and friendly, make you feel very welcome when you visit. The main thing my dad is happy and we know he's safe and being cared for by lovely carers.

I cannot begin to extol the virtue of this care home, its management and staff. - words are not enough. The love and compassion given to my cousin in his last few week of life was fantastic. There was a genuine warm feeling whenever I visited, not just to him but to other residents also, nothing was too much trouble for the staff and management. All I can say is that if ever I need care home, I hope it would be this one or one like it.

I found the staff at Bescot Lodge to be very caring to the residents. They were attentive and interacted with them throughout the day.

Their kindness, love, compassion and professionalism made a significant difference to my father's life. Bescot Lodge showed so much care and dignity which was very comforting at such a difficult time and all our family are so thankful to every member of the Bescot Lodge team!

It has been very good experience after having had a care crash on the 26 July and how I live alone it has been a very happy stay. In my past jobs I'd been cooking in a Care Home at night for two and a half years, so I could relate my experiences with the time I have been here and knowing what the staff have to do regarding all the residents care. I will come to visit them all of them and very happy to do so. Wished that my mother could have stayed in a Home like this one, more happy would have been. Thank you.

Mom is very happy with everything at Bescot Lodge cleanliness, staff & care were all very good.

My husband was admitted in May and so far he is happy the way he is looked after by all the staff who are all friendly and welcoming, the best he has looked in ages.

The availability of the visiting hours is exceptional and the building is very clean.

The staff at Bescot Lodge overall are friendly, hardworking and caring towards those using the facility. I'm kept updated on any incidents which require them to inform me, I'm also greeted by name by most of the staff which is nice. I feel Bescot would benefit from having additional staff, due to its capacity I creasing significantly since my father arrived. I would like to give special a mention to 4 members of staff, in particular, and admin Thank you.

I find Bescot Lodge Care Home to be very good for my aunt, she feels comfortable and cared for. She enjoys her walks to the local park and to the local church coffee morning. She is also taken shopping. The staff treat her kindly and joke with her which she enjoys very much. She is well taken of care in my opinion. Please note - value for money question - I don't pay the bill, my cousin does, so she'd know better than me about value for money!!

I am very pleased with the care my brother-in-law has received, he was treated with great care and compassion, the staff here are very kind to the family and keep us updated on anything we asked.

When my mother was brought into Bescot Lodge we were all a bit apprehensive as to the type of care our mother would receive but from the first minut we were put at ease the manager and staff are so caring and informative special mention to the events lady who went above and beond her dutey to make mom feel really welcom. We find that the care home is well managed with kind and careing staff.

My father-in-law is really happy at Bescot Lodge. All the staff are friendly and professional. He is well cared for and nothing is too much trouble. I feel confident that he is safe and all his needs are being met. He has made lots of friends too.

My gran has the best care possible, we have been to other care homes where my gran was staying at but this one is far better than the rest. All the staff have been amazing day and night. The management have been there to answer any queries needed. All I can say my gran has had 5-star treatment and this care home is highly recommended.

Staff are pleasant and do try their best. More activities would be good.