Bescot Lodge

76-78 Bescot Road, Walsall WS2 9AE
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9.6 34 Reviews
  • Bescot Lodge, Walsall
Bescot Lodge is a provider of high-quality residential care in Walsall, West Midlands.

Person-centred care is offered for adults under and over 65 years and those with dementia, mental health physical disabilities and sensory impairments

A motivated and compassionate staff team treat individuals with dignity and respect at all times.

The home's chef produces a tasty and nutritious menu for residents daily. Any special dietary requirements are taken into account.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £875 – £1250
  • Self-Funded Residential Dementia Care: £875 – £1250
  • RESPITE Self-Funded Residential Care: £1050 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1250

These prices are only a guideline, please contact Bescot Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Debbie Pugh (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (9)

Visiting

  • Visiting hours are open, visitors are kindly requested to respect the designated meal times.

Parking

  • Parking is available at the rear of the building via Monfort Road.

Bescot Lodge Reviews (34)

9.6

Bescot Lodge has a Review Score of 9.6 (9.574) out of 10, based on 21 reviews in the last 2 years.
Over all time Bescot Lodge has 34 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bescot Lodge
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Total of 34, showing 1-20
Review from David S (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mom is very happy with everything at Bescot Lodge cleanliness, staff & care were all very good.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. We're glad to hear that your mom is happy.

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Review from L M (Wife of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted in May and so far he is happy the way he is looked after by all the staff who are all friendly and welcoming, the best he has looked in ages.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind feedback. We're so pleased to hear your husband was happy with the care he received. It's wonderful to know he felt welcomed and had a positive experience with us. We're especially glad to hear he looked and felt better when he left, that means a lot to our team.

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Review from D R (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my father is exceptional, friendly and welcoming staff giving the utmost care at all times. The food is very good and we can see our Dad has improved in the care of the teams here.
The availability of the visiting hours is exceptional and the building is very clean.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. We're so glad to hear that your are happy with the care provided. We always strive to support and promote each individual's independence to the best of their ability.Your kind words mean a lot to our team !We do our best not to set restricted visiting, as we prioritise the well being and comfort of our residents. Families are always welcome to visit and spend quality time with their loved ones.

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Review from M B (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Bescot Lodge overall are friendly, hardworking and caring towards those using the facility. I'm kept updated on any incidents which require them to inform me, I'm also greeted by name by most of the staff which is nice. I feel Bescot would benefit from having additional staff, due to its
capacity I creasing significantly since my father arrived. I would like to give special a mention to 4 members of staff, in particular, and admin Thank you.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you so much for your kind words. We're delighted to hear that you're happy with the care your father receives at the home. I will certainly pass on your lovely feedback to our staff, it means a great deal to them. Please be assured that we have increased staffing across all areas in line with the capacity, and this is reviewed regularly to ensure the highest standards of care are maintained

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Review from D D (Niece of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Bescot Lodge Care Home to be very good for my aunt, she feels comfortable and cared for. She enjoys her walks to the local park and to the local church coffee morning. She is also taken shopping. The staff treat her kindly and joke with her which she enjoys very much. She is well taken of care
in my opinion. Please note - value for money question - I don't pay the bill, my cousin does, so she'd know better than me about value for money!!
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words. We're so happy to hear that your aunt feels comfortable and cared for. Its wonderful to see her enjoying her walks to the park park and joining in on the coffee morning- she brings such lovely energy.We truly value your trust in us and are always here to support her in every way we can.

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Review from P M (Sister-in-law of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my brother-in-law has received, he was treated with great care and compassion, the staff here are very kind to the family and keep us updated on anything we asked.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. It was our pleasure looking after your brother in law , and we are happy you enjoyed your stay we us.

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Review from Vanessa M (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
mom became a resident at bescot Lodge in April, she was moved here from the local hospital on a D2A This was her 2nd care home in 3 months, & due to past experiences in the former home we were feeling apprehensive about her level of care in this one, but almost straight away the difference in mom was
amazing.
The staff at bescot have been wonderful, mom is eating and drinking better, she is using normal cups and cutlery again, she is being engaged with all the time and encouraged to do what she is able to the best of her capabilities, we as a family feel that the care given at bescot is just fantastic, they are onto any health concern from the off & keep you 100% informed and involved,
All the staff are always polite & welcoming & it has a really family atmosphere, they do daily activities & also have a mobile hairdresser available for the residents.
Mom is now a permanent resident and we feel this is the best decision for her and us.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback. We're so pleased to hear that you're happy with the care your mom has received at Bescot Lodge. Our team works hard to promote independence while ensuring each resident feels valued and supported. We're truly glad to have her as part of our Bescot Family.

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Review from Paul F (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the members of staff at Bescot Lodge are helpful and nothing is ever too much trouble which is very reassuring to know my father is receiving the best care and attention 24 hours a day. All the staff work so hard to make it a very pleasant and happy atmosphere. The home is very clean, social and
entertainment is organised for residents which is great! Well done to all the management and staff.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for taking the time to leave your feedback. We truly appreciate your kind words and are glad to hear that you feel at ease with us. We always strive to do our best, and we'll sure to pass your message along to our staff.

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Review from Carol E (Daughter of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mother was brought into Bescot Lodge we were all a bit apprehensive as to the type of care our mother would receive but from the first minut we were put at ease the manager and staff are so caring and informative special mention to the events lady who went above and beond her dutey to make mom
feel really welcom. We find that the care home is well managed with kind and careing staff.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words! We're so glad to hear that you felt at ease and welcomed. Your feedback means a lot to us.

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Review from Lisa T (Daughter-in-law of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law is really happy at Bescot Lodge. All the staff are friendly and professional. He is well cared for and nothing is too much trouble. I feel confident that he is safe and all his needs are being met. He has made lots of friends too.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words. We're so glad to hear that you and your father-in-law are happy with the care received at Bescot Lodge. He is a truly cherished member of our family and his positive energy and wonderful personality brightens everyone's day.

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Review from J S (Grandson of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran has the best care possible, we have been to other care homes where my gran was staying at but this one is far better than the rest. All the staff have been amazing day and night. The management have been there to answer any queries needed. All I can say my gran has had 5-star treatment and this
care home is highly recommended.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words and for choosing us. It was a pleasure looking after your gran, she became a part of Our Family. We will be sure to pass on your review to the staff.

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Review from L B (Son of Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are pleasant and do try their best. More activities would be good.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words and feedback. We have taken your suggestion on board and are pleased to let you know that we now have a new Wellbeing coordinator working with us. She is currently liaising with our service users to plan and organise activities, tailored to their needs and requests.

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Review from Jan H (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, my mom passed away on 28th May, after spending two and a half years at Bescot. I can't recommend this care home highly enough. I've had personal experience with my mother-in-law, at a care home in Warwickshire, and there's no comparison. All the staff are really caring and get to know the residents
like family. During the last couple of weeks of Mom's life, the staff supported me too.
If you're looking for a genuinely caring environment, Bescot Lodge is the best.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for taking the time to leave feedback. We truly enjoyed every minute of looking after your mum, she was a lovely person and will be missed. We are deeply sorry for the passing of your mum. It was our privilege to care for her. Thank you for choosing us.

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Review from L V (Son of Resident) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly, visiting time is not restricted. Food is acceptable and even special items are made for Asian residents. Very good.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for taking the time to leave your feedback.
We try to cater for all our service users' preferred cuisine, bringing flavours from all over the world, we appreciate your feedback.

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Review from R T (Sister-in-law of Resident) published on 23 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so kind and helpful.
Reply from Paul Gill, Director at Bescot Lodge

Thank you for taking the time to leave us feedback and thank you for your kind words.

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Review from R R (Brother of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no worries about this care home. The staff are wonderful and friendly. They look after my brother very well 10/10.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank for your great feedback, we are glad you are happy with your brother's care.

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Review from S T (Son of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care over the time dad has been at Bescot Lodge. Always treated with dignity and respect.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you so much for your feedback, we strive not only to be kind and compassionate to our service users but to give them all person-centred care and to treat them with respect and dignity at all times.

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Review from N H (Son of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always welcoming and friendly mom is well looked after and very happy.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you very much for your lovely review, we always strive to give the best possible care and appreciate your positive feedback.

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Review from J L (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Bescot Lodge for six years now. We have always been happy with the care she receives. It is clear she is well looked after and also evident that staff really love my mum and do their best to keep her as happy as she can be in an advanced dementia state.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you so much for your lovely review and five-star rating for Bescot Lodge Care Home!
Your mum is a much-loved member of our family, staff strive to provide the best standard of care possible, thank you for your kind words.

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Review from M Y (Nephew of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Change of clothes required - food debris.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback, we appreciate the time you have taken.
Apologies that our high standards were not met, a staff member would have assisted if needed. Further to your feedback, we will ensure further checks are made.

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Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Bescot Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.574 for Bescot Lodge is calculated as follows: ( (151 Excellents x 5) + (71 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 237 Ratings = 4.574
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bescot Lodge is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Nov 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bescot Lodge

What types of Care is Bescot Lodge registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bescot Lodge have?

There are 36 Single Rooms.

What are the Facilities & Services at Bescot Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bescot Lodge to the centre of Walsall?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bescot Lodge to verify any information. View our terms and conditions. Bescot Lodge has an Enhanced Service - more info.