Bescot Lodge

76-78 Bescot Road, Walsall WS2 9AE
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9.6 35 Reviews
  • Bescot Lodge, Walsall
Bescot Lodge is a provider of high-quality residential care in Walsall, West Midlands.

Person-centred care is offered for adults under and over 65 years and those with dementia, mental health physical disabilities and sensory impairments

A motivated and compassionate staff team treat individuals with dignity and respect at all times.

The home's chef produces a tasty and nutritious menu for residents daily. Any special dietary requirements are taken into account.
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Care Provided by Bescot Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £875 – £1250
  • Self-Funded Residential Dementia Care: £875 – £1250
  • RESPITE Self-Funded Residential Care: £1050 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1250

These prices are only a guideline, please contact Bescot Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Debbie Pugh (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (9)

Visiting

  • Visiting hours are open, visitors are kindly requested to respect the designated meal times.

Parking

  • Parking is available at the rear of the building via Monfort Road.

Bescot Lodge Reviews (35)

9.6

Bescot Lodge has a Review Score of 9.6 (9.574) out of 10, based on 22 reviews in the last 2 years.
Over all time Bescot Lodge has 35 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bescot Lodge
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Total of 35, showing 21-35
Review from M Y (Nephew of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Change of clothes required - food debris.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your feedback, we appreciate the time you have taken.
Apologies that our high standards were not met, a staff member would have assisted if needed. Further to your feedback, we will ensure further checks are made.

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Review from S S (Niece of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot fault the care and support given to my auntie. Even though she is bedridden, she is included in activities, e.g. Diwali; they are brought to her, and they cheer her up no end. Photos are always shared, and we, as a family, can respond, so we can keep in touch between visits. The staff are friendly
and approachable; they even offer us a drink if we turn up when they're doing the tea round despite being super busy! We are also allowed to take in our dogs, which always puts a smile on my auntie's face, as well as the other residents. Very happy, thank you, everyone, at Bescot Lodge.
Reply from Kiran Pal, Admin at Bescot Lodge

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive feedback like this provides a real boost to our team at Bescot Lodge, who work tirelessly to deliver the kindest possible care to our residents.
We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors and colleagues.

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Review from E H (Son of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom was discharged from hospital to Bescot Lodge in a very confused state. Since her arrival, Mom's wellbeing has improved greatly and she is no longer as confused which is thanks to the care provided by the staff.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for your kind words. The progress your mom has made while at Bescot Lodge Care Home is great to hear, we are pleased with your feedback and will pass this on to our care team.

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Review from Margaret G (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 90 year old mother came into Bescot Lodge to occupy a rehab bed for three or four weeks to learn how to walk after a fall. Prior to this, she was in the hospital for 10 days. The hospital were supposed to give her an exercise and walking plan. I don't think they did enough. In fact, there was no
walking, just getting her to stand up and get into a chair. This place (Bescot Lodge) had got my mum up and walking with a Walker within 48 hours. She's received very kind and friendly attention from all of the staff. We're very pleased with everything they have done here.
Reply from Kiran Pal, Admin at Bescot Lodge

Hi Margaret, thank you for taking your time to leave us a review. We are pleased to hear your mum had a positive experience at Bescot Lodge and we appreciate your comments. We thrive to provide the best care possible for all our residents as if they were one of Our Family members.

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Review from C B (Resident) published on 18 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and manager have cared lovely for my dad and helped me adjust to my dads care and supported me and my dad with no problems asked. My dad went into the home with no glasses, teeth and hearing aids having been lost at the hospital within 3 months they had sorted, all his missing items. The only
nursing home to do this after my dad had been in 2 homes previously with no joy or support off them.
Reply from Kiran Pal, Admin at Bescot Lodge

Thank you for taking the time to review Bescot Lodge Care Home and sharing your positive experiences. We appreciate your kind words about our home. It is a pleasure caring for your dad and supporting you both.

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Review from Judy L (Daughter of Resident) published on 14 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mam every week, and the staff are very friendly and always helpful.
Reply from Krian Pal, Admin at Bescot Lodge

Thank you, Judy. for your kind words; it's a pleasure looking after your mum.

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Review from Philip R (Son of Resident) published on 27 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father needed to move into Bescot Lodge after a very poor experience in a local NHS hospital. On the morning of admission to the hospital, he was fully mobile, when he arrived at Bescot Lodge he had not been out of bed for 10 weeks. After a period of settling in, the team there managed to get him
out of bed, mixing and socialising with other residents and generally having such a good time. Unfortunately, another poor experience at a different NHS hospital has left him unable to return to Bescot Lodge. The kindness and compassion of the staff at Bescot Lodge is just amazing. I am involved in the running of a number of care homes elsewhere in the country. Had it been local, of course, my Dad would be in one of my care homes, but, I would offer a job to any of the staff at Bescot Lodge. Thank you all you have been amazing.
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Review from L C (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My mom was sent to Bescot Lodge from hospital after our chosen home fell through. She was only there a few weeks until she moved but within that time she had two falls, was injured by the heavy-handedness of a carer and was assaulted by a male resident. The home suffers from a lack of staff, resident
left alone too long. The alarm was ignored for over half an hour while I was there.
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Review from J R (Sister-in-law of Resident) published on 20 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I go to see my brother in law approx every two weeks. He is always clean and his clothes are always spotless, also his room is kept clean and tidy. The staff are always very caring to all the residents. My brother in law is very happy and content at Bescot Lodge.
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Review from J T (Daughter of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been resident in this home since October 2018. We visit Mum four times approximately per week so we see the day to day running of the home.
The day staff are really nice and helpful and so is the management. Mum has problems with the night staff. The house is clean and the food is good
- home cooking - just needs more choice.
A few more activities would be nice during the week.
Issues we have had have been reported and acted upon but still occasional problems which we will resolve.
Reply from Paul Gill, Senior Management at Bescot Lodge

Thank you for your comments. I appreciate we have small issues now and again, but please be assured we act promptly on any concerns our residents have with any issue. We are also addressing the menus and will be consulting with all residents on what they would like to eat. Our residents are our family and we are there for there needs.

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Review from John B (Son of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is a comfort to know that my dad is safe and secure and being well looked after. I do think that a change of scenery now and then would help. I would take him, but due to his lack of mobility and mental state, that may prove problematic.
I think activities or outings do stimulate and help mentally
and physically.
He is safe and being well cared for and that is all we ask.
Reply from Paul Gill, Senior Management at Bescot Lodge

Thank you, John, for your kind words. We are in the process of getting more activities organized for our residents, be it going out or more coming in.
If you have any concerns, please see Sue and we will be happy to discuss. Thanks.

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Review from A S (Brother of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my brother weekly and always find him well looked after i.e. clean, tidy, clean shaven and well fed. His room is always clean and tidy. Bed made and clothes hanging in the wardrobe. Staff appear to be caring and attentive. My brother has settled well into Bescot Lodge and appears quite comfortable
and contented when I visit.
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Review from Joanne B (Daughter of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can't fault the care my dad has received since he came here in May 2018. Any problems I have been notified.
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Review from Jean N (Niece of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff, very informative about the specific resident. Management is helpful and keeps up to date information available. Residents are all clean and amply dressed. Pleasant atmosphere for residents and visitors.
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Review from Kevin L (Son of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is excellent and I would recommend this place to anyone. I am happy with how well they have treated my dad.
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Current Review Score: 9.6 (9.574)

Overview of Review Score

The Review Score of 9.6 (9.574) out of 10 for Bescot Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.574 for Bescot Lodge is calculated as follows: ( (158 Excellents x 5) + (76 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 249 Ratings = 4.574
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bescot Lodge is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Nov 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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