What types of Care is Selwyn Court registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How far is Selwyn Court to the centre of Willenhall?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Selwyn Court care home, 1/3 Bilston Lane, Willenhall, West Midlands WV13 2QF

Selwyn Court

1/3 Bilston Lane, Willenhall WV13 2QF

6.6 5 Reviews

Care Provided by Selwyn Court

Type of Service

For a maximum of 37 Service Users

Primary Care Categories

Older Person Care
Dementia
Physical Disability
Younger Adults

Length of Stay

Permanent Care

Good to Know

Group/Owner

Glenthorne Care Services Ltd

Person in charge

Alison Jones (Manager)

Local Authority / Social Services

Walsall Metropolitan Borough Council

Admission Criteria

Ages 50+

Care Home Design/Build

Purpose Built: Yes

Room Information

Single Rooms (37)

Review from Ennis C (Daughter-in-law of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

What a awful home. Please think about putting your loved ones in here. This home is for different care and ages. Some of the staff are good but other staff waste of time. Definitely NO COMMUNICATION. You can ask staff a question all you get is I don't know or wasn't on shift. Cook is very good.

Manger is rude. I never saw her on the floor with residents but apparently she does. Residents don't do anything, really no fundraising for them to go on outings or no coffee morning etc. Oh thing was v e day which was good but then was on t v. The owner I meet once very nice person.

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Review from Y P (Daughter of Resident) published on 5 February 2025 Submitted via Website • Report

Overall Experience

Positive features include, Selwyn Court offers a welcoming environment all staff are approachable they, care and are professional well presented at all times. They keep me informed in any changes in my fathers presentation,health etc. Individualized personal space for my father is given. Social interaction

with my father and self from all staff is excellent. Nutritional needs being met,with a focus on his likes and dislikes. There are opportunities for my father to participate in meaningful activities and experiences. Healthcare needs met. At all times dignity is promoted and respect of individuals maintained. The staff offer full support with personal care even though my dads behavior can be must be quite challenging.

Reply from Simmi Sandhar, Proprietor at Selwyn Court

This is lovely to read. Thank you from myself and the team for this wonderful feedback. We are so pleased that the team are doing such a great job of caring for Dad.

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Review from Mark S (Son of Resident) published on 3 January 2025 Submitted via Website • Report

Overall Experience

Awful care home! My mother was attacked by another resident that should have had 1-to-1 care because of aggressive dementia, but the manager decided to reduce the care which lead to the attack! The carer in charge froze (wasn't trained) and had to wait for other careers to attend which lead the assault

being prolonged. Please do not subject your loved ones to the poor management of this home.

Reply from Simmi Sandhar, Proprietor at Selwyn Court

Your continual false reviews are not reflective. The actual facts - Your mum was not attacked without reason, the other resident was provoked. Both have dementia. There was no concern about training, CQC and LA are satisfied. The attack was not prolonged. The manager has no authority to remove 1-one-1 care for any resident. LA have final say on this. You did not remove Mum from a home 'with poor management' and took the whole 28 days to find her an alternative Home. Further facts - You had no issue until you were asked to escort Mum to the hospital. You verbally abused team leader and then intimidated staff and were asked not to visit the home (by SW) after we served notice to protect our staff and residents. You have criticised a team who looked after Mum for 19 months with little support from yourselves. As you know all complaints have been closed. It is deeply saddening that even on Xmas Eve, a time for family, your focus was to continue with your slanderous and false reviews.

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Review from Kully W (Daughter of Resident) published on 2 January 2025 Submitted via Website • Report

Overall Experience

My dad has a combination of dementia.
He was transferred from the hospital straight to the care home.
It took him about a week or 2 to settle in, he has a lovely room with a great team of care workers.
Must admit the whole team that's from the seniors, carers, cook and the housekeepers have got to

know my dad and do anything they possibly can to ensure his needs are met.
Dad has good and bad days due to his condition I visit on a regular basis and can see the effort is made by all.
The team listens and actions any concerns where possible. Dads been there for a few months now and feels comfortable with the team.
Thank you Selwyn Court as I know this job is not easy but the care can be seen and you guys are doing a great job.

Reply from SIMMI SANDHAR, PROPRIETOR at Selwyn Court

Thank you for your wonderful feedback. It is fantastic to hear that you have a such a great relationship with our team and that you understand the challenges they face. The team do try there best with all our residents, ensuring they take on board any feedback provided. We appreciate all the support you and your family provide.

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Review from Terry G (Son of Resident) published on 11 January 2023 Submitted via Website • Report

Overall Experience

The performance of this home has been very unprofessional to say the least. During a visit, my father-in-law, who has major dementia, became distressed when my wife became ready to leave and clung to her crying that he wanted to be taken away from there which distressed her severely. Instead of dealing

with it in a professional manner and calming everyone down, they called the police to have her ejected. The police asked her to leave, which she did, and sympathised with her situation. Since then they have put every obstacle in our way. We finally made a visit some weeks ago, and despite there being no issue and everyone being calm and happy, they ejected her again, and didn't even allow her to say goodbye to her dad. Since then, they have made excuse after excuse to avoid her even waving to him through a window, saying he was in bed, even when we could clearly see him sitting in the living room and when we attempted to even phone him, saying he was in bed even though it was hours.