Care Provided by Glenthorne House
Type of Service
- Residential Home
- For a maximum of 27 Service Users
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Other Care Provided
- Stroke
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Glenthorne House to confirm what's included and get a personalised quote
Good to Know
Group / Owner
- Glenthorne Care Services Ltd
- Private Owned
Person in charge
- Debbie Greensill (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (2)
Visiting
- There are no restrictions on visiting times at Glenthorne House.
Parking
- Parking available outside the front entrance.
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Glenthorne House Reviews (9)
8.8
Glenthorne House has a Review Score of 8.8 (8.806) out of 10, based on 3 reviews in the last 2 years.
Over all time Glenthorne House has 9 reviews.
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Overall Experience
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Review from Rosaline C (Daughter of Resident) published on 19 February 2025 Submitted via Website•
Overall Experience
I would like to recommend Glenthorne Residential Home, my mom was a resident there for 5 years and the staff works hard the home is immaculate rooms were nice and warm they kept me updated with everything all the things that my mom needed. All the staff was understanding and made me feel welcome would recommend Glenthorne Residential Home to anyone.
↩Reply from SIMMI SANDHAR, PROPRIETOR at Glenthorne House
Thank you so much for your lovely feedback. It was a real pleasure to look after mum and support you whilst doing so.
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Review from Joan P (Sister of Resident) published on 5 February 2025 Submitted via Website•
Overall Experience
Lovely care home. The improvements have been lovely to see.
The staff are amazing and go the extra mile. Communication is fantastic with staff. I must add some staff who are not British born and have left their country to work here, they are doing amazing. Well done Glenthorne you are all amazing. Thank you.
↩Reply from SIMMI SANDHAR, PROPRIETOR at Glenthorne House
Thank you so much. We are pleased to read this lovely feedback and would like to thank you for your positive words.
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Review from Anita C (Daughter of Resident) published on 28 January 2025 Submitted via Website•
Overall Experience
Since under new management, I can honestly say this care home is great.
All being re decorated new furniture, the staff are brilliant, nothing is too much for them. The manager is fantastic you can approach her with ease, always smiling so are the staff.
They look after my mom really, really well.
All being re decorated new furniture, the staff are brilliant, nothing is too much for them. The manager is fantastic you can approach her with ease, always smiling so are the staff.
They look after my mom really, really well.
Thanks guys.
↩Reply from Simmi Sandhar, Proprietor at Glenthorne House
Thank you so much for your lovely review. I have passed it on the team and they are delighted to read your positive comments.
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Review from Joanne C (Daughter-in-law of Resident) published on 8 March 2019 Submitted via Postal Card•
Overall Experience
Glenthorne House has become our second home as we visit my mum in law. I can call in at any time of the day or night without prior notice. The home is clean, never smells and the best thing is that I can ask any of the staff or management about my mum in law and they would know in detail how she is if she has eaten and what she has eaten. The home has had many physical improvements which has made it very homely. The home is person-centred so each resident's needs are catered for. Most of all I know my mum in law is safe loved and looked after at all times and happy.
↩Reply from SIMMI SANDHAR, PROPRIETOR at Glenthorne House
Thank you, it is always great to receive positive feedback.
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No Rating
Review from Julie B (Daughter of Resident) published on 4 March 2019 Submitted via Postal Card•
Overall Experience
Home clean, plenty of staff who are very helpful. Access to speak to manager when any queries.
Very pleasant atmosphere, very comfortable.
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Review from Maureen A (Friend of Resident) published on 4 March 2019 Submitted via Postal Card•
Overall Experience
I find it a very welcoming home and very friendly, my friend has been looked after very well. She has settled in very well and is being looked after and care for well.
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Review from S D (Son of Resident) published on 4 March 2019 Submitted via Postal Card•
Overall Experience
Friendly staff, pleasant surroundings create a family atmosphere.
Residents appear happy and content. All are well attended.
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Review from Annie C (Resident / Service User) published on 20 February 2019 Submitted via Postal Card•
Overall Experience
Very good home as I am left to do my own thing. If I have to live here it's OK.
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Review from Carol J (Daughter of Resident) published on 2 November 2015 Submitted via Website•
Overall Experience
Mum is very well looked after and loved by all staff. The home really cares not just for residents but also for family of residents. As Mum has got older the staff have seen to all her needs and are always looking for ways to improve her care to keep her healthy and happy.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Glenthorne House.
Upcoming Events
There are no upcoming events for Glenthorne House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Glenthorne House.
Accreditations
There are no accreditations posted yet for Glenthorne House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Glenthorne House
What types of Care is Glenthorne House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Glenthorne House have?
There are 23 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Glenthorne House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Glenthorne House to the centre of Bilston?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glenthorne House to verify any information. View our terms and conditions. Glenthorne House has a Basic Service -more info.