Inspirations, Wolverhampton, West Midlands
Inspirations, Wolverhampton, West Midlands
Inspirations, Wolverhampton, West Midlands

Inspirations provides person-centred dementia care from a homely 16-bed residential unit, within which service users feel respected and are able to enjoy a relaxing day-to-day atmosphere that is beneficial to their mental health.

The psychology of residents is crucial to the service's success, with carers trained in helping people to feel valued while having access to carers for whatever personal daily care needs they have.

A versatile outlook includes a number of entertainments and gardening groups, a book club, arts and crafts, and pets as therapy.

Owner: Inspirations Residential Care Homes Ltd

Person in charge: Debbie Mehmi (Care Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 16

Rooms with ensuite WC: 14

Weekly Charges Guide: Personal Care Single £470 – £620 (These prices are only a guideline, please contact Inspirations to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Inspirations: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Inspirations has a Review Score of 7.9 (7.938)

The Review Score of 7.9 (maximum of 10) for Inspirations is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Inspirations in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.625 for Inspirations is calculated as follows: ( (123 Excellents x 5) + (66 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 192 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.313 Points relating to the number of positive Reviews for Inspirations is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.2 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Inspirations?

  • Extremely LIKELY
    14
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Inspirations

  • Daughter of Resident/Service User
    8
  • Sister of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

I am happy and satisfied with the care that my brother is receiving at this care home, he is settled and content in his surroundings.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Mother has been here for 9 years, she has had problems but the staff do what they can and make her stay very comfortable.
The whole care plan is reviewed to suit mums condition and we are informed of any changes.
The staff and management team have a very difficult job with age and conditions of the residents, but we can't thank them enough for their efforts.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The review with regards to my mother was very informative, friendly and any concerns were dealt with very professionally. I do feel that the staff at Inspirations are very caring, thoughtful, friendly and always professional. I am contacted by telephone with regards to appointments my mother has attended or visitors from various health teams eg. dentist, doctors and nurses. My mother has settled very happily into this care home. After the loss of my father, my mother lost a lot of weight and self-confidence. This has been resolved during her time in Inspirations. Thank you to all the staff.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The family have always been happy with the care, dedication and support of the staff/management at Inspirations. My aunt is content and well looked after, she is comfortable in her surroundings and we would not wish her to be anywhere else. We visit regularly and although aunt is unable to full converse, we thoroughly enjoy our time with her, being welcomed by management and staff, sitting together in the lounge in privacy with tea/biscuits. We have never had a cause to question the treatment my aunt receives as she always seems happy, clean and safe in an environment which is perfect for her.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

A home from home. Inspirations is a welcoming care home with staff who get to know the residents as individuals rather than just old people, mum has blossomed with their care and affection. They always made visitors welcome and have any concerns with us. I have only positives to say about the carers the environment and the fantastic range of activities they provide.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident at Inspirations for 9 years. She was very happy and extremely well looked after. The standard of care at Inspirations is excellent.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care and attention my sister receives is all I could wish for her.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father had been living independently until February 2016. As he suddenly deteriorated he joined his wife at Inspirations. He has been very content and appreciates the excellent care given. He has a wonderful room always spotless. He is always clean and well dressed. He thoroughly enjoys the food.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister is happy in her own little world, she is fed, washed and clothed and attended to at all times, in a happy environment. We are contented to know she is settled and near at hand to visit, which we do regularly, my family and I.

How likely would you be to recommend Inspirations? Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find the staff very helpful and responsive to queries. Mom is happy there and feels that she is well looked after. Of course, she misses "home" but recognises that she has the freedom to go what she wants (apart from going out alone!) in a safe and comfortable environment.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent care, home from home. Staff are exceptional and very caring, food good. Nice dining room. Good activities and entertainment. A real pleasure to visit.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dependable person-centred friendly care. Mother has been a resident for almost eight years. Management and staff work with residents, family and other agencies to ensure that mother lives to the best of her potential and is happy, clean, well fed and has a real say in the delivery of her care. Stimulating and fun daily activities are encouraged to engage as well. Whole heatedly support the work of Inspirations.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Inspirations was the best care home we originally visited when looking for somewhere for my dad. The home was clean, airy, homely and extremely pleasant but also professionally safe and well organised. The meals were home cooked on the premises and delicious (I tried them frequently!) The entertainment and daytime "things to do" was endless and continues all day everyday. All the residents seemed very happy and well cared for. My dad was very happy there and never showed any desire to return home! The staff were excellent and always gave the kindest genuine care, love and attention.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband is a resident at Inspirations care home. We have found the care and attendance very good and caring. The staff spend time with the residents and relations to discuss anything we wish to - in my case my husband.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Having looked at a number of care homes convenient as far as distance is concerned I eventually found Inspirations after a recommendation. Despite having to catch four buses for both journeys I wouldn't want my husband to stay anywhere else.

How likely would you be to recommend Inspirations? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad went into Inspirations in November 2014 due to his dementia. His room was very clean, warm and cosy, his personal hygiene was kept excellent and he loved the food! He enjoyed the activities that were provided for him, and his favorite staff. Unfortunately my dad passed away in April 2015 very suddenly in his sleep. The staff were very professional throughout our sudden loss, and couldn't do enough for us during a grieving process. I would like to thank the manager and staff for their kind thoughts.

How likely would you be to recommend Inspirations? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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