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Appletrees Care Home

242 Stourbridge Road, Catshill, Bromsgrove, Worcestershire B61 9LE
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I would absolutely recommend Appletrees to anyone who is looking for a genuinely wonderful homeHelen P(Daughter of Resident/Service User)
Appletrees Care Home, Bromsgrove
Staff are very friendly, helpful and kind to the patients. There is a real sense of 'familyZoe S(Sister of Resident/Service User)
Appletrees Care Home, Bromsgrove
room is always nice, clean and freshly made bed.N M(Next of Kin)
Appletrees Care Home, Bromsgrove

Appletrees Care Home Residential and Nursing Care Home promises exceptional care at a fair price.

It provides specialist 'home-from-home' residential, nursing, dementia and challenging behaviour care where the dedicated team treats your loved one as their own family.

At Appletrees Care Home, everyone is treated as an individual and they excel in delivering 'person-centred' care.

Appletrees Care Home residential and nursing care home is situated in a tranquil location in Catshill, which has...  

Care Provided by Appletrees Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£800 - £1,000N/A
Residential Dementia Care£800 - £1,200N/A
Nursing CareFrom £1,000N/A
Nursing Dementia CareFrom £1,100N/A

Contact Appletrees Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sue Anslow(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (16)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Open visiting hours 7 days a week, 24 hours per day.

Parking

  • Parking on site

Appletrees Care Home Reviews (29)

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8.7

Appletrees Care Home has a Review Score of 8.7 (8.672) out of 10, based on 13 reviews in the last 2 years. Over all time Appletrees Care Home has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from D M (Granddaughter of Resident) published on 1 May 2026 Submitted via Website
Overall Experience

After successfully removing our grandad from the awful institution, we want to highlight the dangers of this uncaring home. Management-miserable, unco-operative and unprofessional. When concerns were highlighted, the response was a shoulder shrug. They do not care and they do not take accountability. The carers-there are a handful of carers that actually care. The rest sit in silence on their phones. Cleanliness-appalling and often we would find our grandads bedroom covered in days worth of urine. Activities-what activities? There is no stimulation whatsoever for residents with dementia. We often witnessed residents stood crying looking out of a window. They don't acknowledge the residents or make conversation, they are left to wander aimlessly and become agitated. Safeguarding-this should be highlighted soon by CQC in their many recent reviews. It is dangerous. The place needs shutting down and the manager needs to be removed. I am thankful my grandad no longer has to live here.

Reply from Julie Rotchell, Operational Director SRN at Appletrees Care Home

This review is extremely upsetting. Our residents are all treated with the utmost respect and dignity. They are allowed to cry, walk with reason if they so wish, we do not restrain any resident. All residents are given an individual care package which is confidential. I believe your visits were...  

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Review from David W (Son of Resident) published on 20 March 2026 Submitted via Website
Overall Experience

I always find staff approachable. On the various times I have been they always seem to treat the residents with care and respect. I am kept well informed about any changes or needs for my mother. Overall an excellent establishment that I would not hesitate to recommend.

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Review from Mark D (Son of Resident) published on 9 March 2026 Submitted via Website
Overall Experience

Mom has been at appletrees since August 2025 and as a family we are overall happy with their ongoing care and I get regular calls if any issues or medication changes. Always a happy reception when visiting.

Reply from Susan Anslow, Registered Manager at Appletrees Care Home

Many thanks for your kind review, it is much appreciated by us all as a team, we do aim to support families as well as our residents, thanks again.

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Review from P L (Grandson of Resident) published on 3 March 2026 Submitted via Website
Overall Experience

Appletrees is a fantastic care home that takes great care of my grandmother who is suffering from dementia. I am very pleased with the level of service and duty that the staff there provide, they have my full trust.

Reply from Susan Anslow, Registered Manager at Appletrees Care Home

Thank you for your review, your support and your trust, our aim is to ensure all of our residents are well cared for, and that they are happy and content when they are living with Dementia. Thank you again for your kind words of encouragement and praise.

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Review from R D (Husband of Resident) published on 22 October 2025 Submitted via Postal Card
Overall Experience

First thing noticed - no smells. The building is well lit. The staff are very efficient and caring, this includes the cleaners. The staff are also very friendly. The room is very spacious and includes a television and hand basin. Food is very good and varied. Regular tea breaks with biscuits quite often during the day. Overall a pleasant atmosphere.

Reply from Susan Anslow, Registered Manager at Appletrees Care Home

Thank you your lovely words of encouragement for everyone, we aim to make it a home from home experience for everyone who lives here.

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Review from David C (Nephew of Resident) published on 22 May 2025 Submitted via Postal Card
Overall Experience

The care home has been really good for our aunt. They have treated her with respect and looked after all her needs and we would like to say a big thank you for what you do and to all the staff at the care home.

Reply from Sue Anslow, Manager at Appletrees Care Home

Thank you, we are really happy to hear that we are appreciated for everything we do for our residents as a team, your kind words mean so much to us all.

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Review from J W (Friend of Resident) published on 30 April 2025 Submitted via Website
Overall Experience

Happy with what we have seen when visiting the resident. They seem happy and the carers are very supportive and interact with the residents. They seem happy rooms are always very clean when ever we visit as are the lounges and television rooms.

Reply from Sue Anslow, Manager at Appletrees Care Home

Many thanks for your positive review, and words of encouragement, we aim to ensure all our residents are happy, healthy and in a safe environment.

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Review from Helen P (Daughter of Resident) published on 10 April 2025 Submitted via Website
Overall Experience
I cannot praise Appletrees enough for the exemplary care my mom has received since moving there earlier in the year.
The staff are amazing with seemingly unlimited kindness and go above and beyond to make sure mom is settled and happy.
Communications are excellent and I feel very welcome when I make my regular visits.
The food is superb, mom's room is delightful and the whole place is kept to a very high standard of cleanliness.
Staff have quickly got to know mom and assist her in every way they can to support her failing memory.

I would absolutely recommend Appletrees to anyone who is looking for a genuinely wonderful home for their loved one.

Reply from Sue Anslow, Manager at Appletrees Care Home

Thank you so much for your lovely kind words of encouragement and praise, all the staff deserve it! Your mom is a joy to look after with her wicked sense of humour and her kindness that she shows to other residents. It's heart-warming to see your mom so happy and content. Thank you again for your words of encouragement.

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Review from D H (Brother of Resident) published on 28 October 2024 Submitted via Postal Card
Overall Experience

Good friendly staff and management. Any questions answered as required.

Reply from Susan Anslow, Manager at Appletrees Care Home

Thank you for your kind review and words of encouragement, many thanks again.

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Review from P R (Friend of Resident) published on 10 September 2024 Submitted via Postal Card
Overall Experience

From day one I have felt very welcome. They are very caring with everyone they look after even if you are not a resident. It has a very warm feeling.

Reply from Sue Anslow, Manager at Appletrees Care Home

Thank you for your lovely review of the home, we aim to treat everyone with respect and kindness, even if you are just visiting! We will continue to make everyone very welcome to ensure that you are well looked after, whether you live here or not. Many thanks again.

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Review from Barbara W (Wife of Resident) published on 30 August 2024 Submitted via Postal Card
Overall Experience

Very caring, friendly, always helpful, very organised, clean, rooms very clean and tidy. Everyone is polite and friendly. No smells. It is a very happy care/nursing home. Cannot find fault in anything.

Reply from Sue Anslow, Manager at Appletrees Care Home

Thank you for your lovely, kind words of encouragement for us all, we strive to ensure all of our residents are loved and cared for appropriately, to ensure family members peace of mind. Your husband has come on in leaps and bounds since being with us, and we hope this continues. Many thanks again.

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Review from R T (Granddaughter of Resident) published on 21 August 2024 Submitted via Website
Overall Experience
I would avoid this home. They claim to have an activities programme but no activities are evident. The bar area is for show! Residents are left in their beds or sat in a chair. They left my grandad in bed for months claiming it was his choice or that he was too large for a wheelchair. They constantly called him bariatric and a very large man in front of him but he weighed between 18 and 19 stone - far from 25 stone! We provided a tv and a smart speaker for music but they would rarely turn either on. His hair was greasy and not washed.
No referrals were made to physio, OT, etc. unless we actually met the doctors ourselves.
They would wedge him in tiny wheelchairs that would rise with him when hoisted. They also cut skin from his finger when cutting his nails causing bleeding and did not inform us.
They sent 1 day's worth of diabetic medication on transfer and had none on order, so would have run out.
There are a few nice carers, but they have no chance!

We referred to the Safeguarding Team, due to our many concerns.

Reply from Sue Anslow, Manager at Appletrees Care Home

Firstly I would like to say that all of our residents are given choices, including your grandad as to whether they would like to get up and come to the lounge area, we always encourage our residents to get up in their best interest, not demand, as your family did, which was going against his wishes...  

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Review from D L (Daughter of Resident) published on 5 August 2024 Submitted via Website
Overall Experience

I recently removed my Mom from Appletrees due to lack of 'care'. The residents are bored, there is no stimulation for them at all. As my Mom's care needs increased they were unable to meet them and rather than tell us they just muddled on, which really wasn't helpful.

Reply from Sue Anslow, Manager at Appletrees Care Home

We were very sad to see your mom go as she had been with us for many years, she had settled in really well and knew all the staff, when your mom's needs increased we didn't just muddle along we sought advice and help, and in the interim, we managed her needs really well until a 1:1 was put in...  

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Review from M R (Nephew of Resident) published on 7 March 2024 Submitted via Postal Card
Overall Experience

My aunt is very well cared for. Always clean and dressed, the staff are on hand for any questions we may have.

Reply from Susan Anslow, Manager at Appletrees Care Home

Thank you for your review, and your kind words of encouragement towards the staff and for making them feel valued and appreciated, we endeavour to do our best, many thanks.

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Review from R D (Daughter of Resident) published on 8 January 2024 Submitted via Website
Overall Experience

Appletrees, previously another name, which changed overnight without notice, is an appalling place that is not fit to be called a care home. Management are shocking and really do not care at all. Don't trust a word, they lie. I was told they put up with my mom’s incontinence! My mom would walk round in circles like a dog alongside other residents equally bored, told constantly to sit down. Residents had no stimulation, sat opposite each other wailing for attention. I need to alert anyone who considers this home to run. I saw first-hand how they are all treated. Residents spend their time staring into space. The outdoor space is a small, claustrophobic space, the only accessible place is littered with used cigarettes and broken dirty chairs. They claim to be specialists in care but they have no understanding of dementia, behaviour is reprimanded as if they choose to forget! It’s not enough to feed and water our elderly, they deserve so much more. I really hope the care quality team are keeping their eyes open!

Reply from Julie Rotchell, Operational Director Registered Manager at Appletrees Care Home
We are very confused as to why we have received this review. The resident in question was with us for nearly 2 years and no formal complaints were ever received from the family.

Anyone considering nursing care for their loved one is welcome to visit us (without notice) to see for themselves the...  

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Review from N M (Next of Kin) published on 12 December 2023 Submitted via Website
Overall Experience

The staff always go above and beyond to help me when I visit, my auntie thinks they’re all wonderful, never has a bad word to say about any of them, always smiles, fresh and clean. My auntie‘s room is always nice, clean and freshly made bed. The food always looks really nice and smells amazing.

Reply from Sue Anslow, Manager at Appletrees Care Home

Thank you for your positivity towards the staff and their extremely hard work and you are right, the home smells amazing during mealtimes. Thank you for taking the time to write a review.

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Review from Zoe S (Sister of Resident) published on 29 November 2023 Submitted via Postal Card
Overall Experience
Staff are very friendly, helpful and kind to the patients. There is a real sense of 'family'. My sister has received very much encouragement to gain her mobility back, having lost confidence through neglect while in another care facility.

This positive treatment, consideration of personal needs and friendship gives a lot of comfort to patients and their families.

Reply from Sue Anslow, Manager at Appletrees Care Home

Thank you for your lovely words and the time that you spent writing this review, it's really nice to hear that the staff are appreciated and valued. It is our aim to make our residents feel like family, so they feel like it's home from home and a safe place to be. It is so good to receive some really friendly and positive comments.

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Review from Elizabeth B (Sister-in-law of Resident) published on 14 November 2023 Submitted via Postal Card
Overall Experience

Always have found everyone who works here to be most responsive and helpful. If we need to speak to staff, for whatever we might need to question/ask, we have always had a quick meet-up. Everyone is charming and polite. Our family member is treated with the utmost respect and care for her immediate needs. Our family member is very happy here. All her needs are met.

Reply from Sue Anslow, Manager at Appletrees Care Home

Thank you for your kind words and appreciation for the staff, many thanks again.

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Review from M P (Son of Resident) published on 13 November 2023 Submitted via Postal Card
Overall Experience

Rooms are clean and tidy. Staff are friendly. Nursing staff are helpful. Mum is warm and comfortable.

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Review from S G (Niece of Resident) published on 22 September 2023 Submitted via Website
Overall Experience

There has been much improvement at the home, all of the staff are friendly ,kind and approachable. The new manager really has already made a difference, the place feels cleaner and more homely. My auntie is feeling much more settled and staff have been kind and patient with her.

Reply from Daniela Nicoara-Barza, Manager at Appletrees Care Home

Thank you so much for your lovely words, which gives us the the motivation to do even better. We are happy and honoured to look after your auntie and we love that she is well and happy with us. Thank you again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 September 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Appletrees Care Home.

Accreditations

There are no accreditations posted yet for Appletrees Care Home.

Meet the Team (1)

Nick Richards
Nick RichardsJob Title:Interim Manager

Nick is the interim manager of Appletrees Care Home.

Frequently Asked Questions about Appletrees Care Home

What types of Care is Appletrees Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Appletrees Care Home have?

There are 34 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Appletrees Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Appletrees Care Home to the centre of Bromsgrove?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Appletrees Care Home to verify any information. View our terms and conditions. Appletrees Care Home has an Enhanced Service -more info.