Field House

Off Western Road, Hagley, Clent, Stourbridge DY9 0HL
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9.9 77 Reviews
  • Field House, Stourbridge
Field House is a gorgeous Grade 2 * country house set in 10 acres of parkland and garden which offers exceptional quality care services for the elderly including residential care, a specialist Dementia care unit, palliative care, respite care and couples care.

Field House has one of the best reputations of residential care homes in the Stourbridge area, providing high-quality 24-hour residential care in a happy, restful and well-furnished home with a focus on maximising the overall wellbeing and quality of life of each and every resident.

For anyone looking for specialist dementia care homes in the Stourbridge area, the team provide high-quality specialist Dementia care in a comfortable and friendly environment. At Field House Care Home, staff understand the challenges of living with Dementia, both for the residents themselves and for their families and friends.

The respite care services are also ideal for those who need care while their usual carers are unavailable. Respite care residents receive the same level of care and access to all the same facilities as permanent residents, making Field House an ideal choice for families needing respite care homes in the area.

The highly experienced and professional care team works alongside residents’ families to create personalised care plans that are specific to each individual’s needs and requirements.

The expert care team also work in partnership with healthcare professionals such as GPs, district nurses, opticians, and dentists, to ensure that each resident receives the highest quality of care that is specific to their needs.

A wide range of daily activities are offered that are tailored to suit the interests of each individual and regularly hold events days for residents and their friends and family. Residents can enjoy healthy and delicious home-cooked meals and snacks and drinks are available throughout the day and on request.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1500

These prices are only a guideline, please contact Field House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Field House Residential Care Ltd

Person in charge

  • Anna Demicoli (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and Local Authority
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (10)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Visitors welcomed at any time of the day

Parking

  • There is extensive on-site parking

Field House Reviews (77)

Total of 77, showing 41-60
9.9

Field House has a Review Score of 9.9 (9.858) out of 10, based on 23 reviews in the last 2 years. Over all time Field House has 77 reviews.

Overall Experience

  • 59
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Date Published

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Review from Carol K (Daughter of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mom has been with Fieldhouse for 16 months. All the staff have always been patient and kind to her. There are lots of activities, although our mom often prefers to stay in her room overlooking lovely gardens watching the birds. Mum's wishes are respected, and often they take any visitors and activities
to her. Her physical needs are many and all are cared for. We are very grateful to all at the Field House.

Reply from Geoff Butcher, Director at Field House

Thank you very much for your very generous review which I will copy to the staff team and I am sure it will be very much appreciated by all of them.

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Review from Yvonne F (Daughter of Resident) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that my mom receives at Fieldhouse is above and beyond my expectations. My family are hugely grateful to all the staff for their dedication and the environment that they provide. It is always a pleasure to visit and see my mom so happy in their care.

Reply from Geoff Butcher, Owner at Field House

Thank you so much for your very generous review which is very much appreciated.

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Review from Emma G (Granddaughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother went into Field House residential home recently after being at a previous care home, the difference in care is unbelievable. They genuinely became her family. The bond with the carers was obvious and lovely to see. During the pandemic they dealt with it amazingly, building a room in speedy
time allowing us to still see residents through a screen with a microphone. Nan always mentioned how lovely the food was. She was always well-groomed, clothes always clean and they even painted her nails weekly! They recently built a new bar which all the residents absolutely adore! I would happily let any relative stay at Field House if needed and that speaks volumes. Unfortunately, my Nan recently passed but Field House was there every step of the way and kept us informed on everything which happened. Thanks for everything Field! I hope one day if I ever need it, I could reserve a room there, I heard the cake is to die for!

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Review from Roy G (Son of Resident) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved Mom here from awful care home, she immediately improved in weight and happiness. Her quality of life improved enormously, the staff and management were fantastic and went out of their way to help her and all the family. Even through the stresses of Covid, and not one case of covid throughout the
whole pandemic
The house and gardens are stunning and the staff try to get the residents out in the sun as much as possible. There were many activities and they post photos on social media for family to see.
Management and carer's really do care about the residents and go the extra mile to make sure they stay stimulating and dignified.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your very kind review which I will pass on to the staff team. Who I know will be so happy that they are demonstrably making a difference and that your Mum is thriving living at Field House

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Review from Roger B (Son-in-law of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been in Field House for more than 10 years and reached her 100th birthday a few days ago. Of course, due to Covid restrictions, most arrangements for the birthday celebration had to be organized by Field House staff. The result was exceptional with a number of staff going above
and beyond in organizing so many events for all to enjoy. It is fair to say that under the new ownership of the care home staff have performed very well, especially now under lockdown restrictions. It is also great to see that the hidden gems in the grounds are being uncovered at long last (having been overgrown for too long under previous ownership) and will prove beneficial for residents to go and see in the future. The large upgrade of the interior of the main building has greatly improved the ambiance and has allowed for a more professional approach to looking after residents.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your very kind review - the staff loved organising your mother-in-law's 100th birthday and were delighted it was such a success. It's also great to hear that all the refurbishment work is being seen so positively - thank you again - very much appreciated.

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Review from Michelle H (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The last 12-months have been a challenge for all of us, and I noticed that, in particular, this was taking a toll on my mum's health. We, therefore, reluctantly took the decision to move her into care last year and placed her with Field House. The team have brilliant, and Mum settled in really quickly
and seems happy and contented. The team provide great care and lots of activities for the residents. There are regular updates on Facebook, and the photos are lovely, showing everyone having a good time. They have managed to facilitate visiting, in the form of a glass partitioned room enabling you to speak with them and see them easily, without coming into contact.


Field House is located in a beautiful setting, which is a delight to visit, and it has been a relief to see Mum looking so happy and cared for.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your very kind review which the team will very much appreciate. We are looking forwards to expanding the number of visits that can be made and as the weather improves to make full use of the lovely gardens and grounds including the newly created picnic area around the 'rediscovered' tennis court and bowling green.

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Review from Yvonne F (Daughter of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Field House has literally been a lifesaver for my mom. She was reluctant to go into a residential setting after living in her own cosy flat, that she adored. However, Field House has given her a renewed zest for life. She is always so happy and particularly fond of the carers who are wonderful. It is
such a beautiful place to visit and I am looking forward to visiting more easily when Covid 19 permits. Well done to the team. I miss my mom, not least due to her dementia, but am so grateful that she is in such a happy and safe place.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your very kind review - I will make sure we pass your compliments to the team at Field House, who I know will be over the moon. They work so hard and they love every piece of feedback! Thanks again.

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Review from Debbie F (Daughter of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother and I had researched various Homes after Mom was diagnosed with Alzheimer’s in early 2020, ready for when the time when Mom would need residential care. Despite the Covid conditions prevailing and the fact that we were unable to view Homes to any degree, Field House immediately had a ‘good
feeling’ to it. The Care Home Manager was very patient and totally respected that we would not move Mom until it was necessary. Once that time came, Mom was not only looked after but truly cared for by some lovely individuals. The environment is comfortable and welcoming and there is always something going on for residents to join in with and Mom had the opportunity to make new friends. We sadly lost Mom in December 2020. Her passing was peaceful and calm, a testament to how the staff handled the situation - and how they supported us. We had hoped that Mom would have many happy years at Field House. Sadly, it was not to be but we have nothing but praise for it and its staff.

Reply from Geoff Butcher, Director at Field House

Many thanks for your very kind review - we loved having your mother living at Field House and she is greatly missed by the team who I know will be so grateful for your fulsome praise which makes such a difference to them.

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Review from Teresa H (Niece of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A safe and caring environment where I know my aunt is receiving the best possible care. We are going through difficult times and yet the home still go above and beyond to ensure the residents are kept safe and well.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your review - it is lovely for the team to get such wonderful feedback especially during these challenging times.

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Review from Sue B (Wife of Resident) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Field House since February 2018. He has FTD and OCD.
Before lockdown, he would only let me do his personal care and laundry. Since lockdown, the home has taken over these tasks. He eventually trusted one carer to shave him; last week a miracle happened when he allowed
another carer to give a wet shave (something that would have been unheard of three years ago).
I can rely on the home to take care of any illness – they keep me informed and will call the GP if necessary. He has been introduced to a much wider variety of food.
I have been able to enjoy regular video calls with him and occasional indoor visits. I can see from the Facebook photos how happy he is. Everyone from the owners to the newest members of the team really do care and I trust them to look after the most precious person in my life. Field House is like one big family. Friends say couldn't I move him somewhere nearer, but I say no because it's the right place for him.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your lovely review which is so much appreciated - I will be sure to pass it on to the manager and all her team who I know will be delighted. Thanks again.

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Review from Neil D (Son of Resident) published on 27 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, my mom is really happy. I am very happy and find the staff very helpful and responsive. Would recommend to anybody looking for good late in life care. It has great grounds and is a lovely setting.

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Review from Maurice B (Husband of Resident) published on 27 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my wife came to Field House she would hardly eat - just smoking and drinking coffee and very thin, also it was hard to get her to bath and change her clothes. Since she has been at Field House she has almost stopped smoking, is eating well and has put on weight. Also she is bathed regularly. As
I live abroad and cannot visit it is very comforting to know that she is in good hands.

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Review from Diah M (Wife of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is such a friendly and caring atmosphere. The staff are very friendly with visitors and always ready to help.

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Review from Marie C (Civil Partner of Resident) published on 10 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have seen a great improvement since I made my last review, due to a new manager taking over.

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Review from A K (Daughter of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management team have been excellent. They have supported both of my parents and myself at a very difficult time in our lives.
My mum has stated how kind and caring the staff at Field House have been.
Our grateful thanks.

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Review from M C (Wife of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

To date everything has been very satisfactory. The staff are kind and helpful in every way.

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Review from Jean G (Wife of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kept informed of progress. All staff friendly. Husband was here for 1-week respite care.

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Review from Thelma E (Daughter of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived here for over 4 years.


He has shown the utmost care, although he was quite independent.

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Review from Kathryn H (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers have been absolutely amazing. My mom has complex care needs as she cannot communicate very well. They have at all times treated her with respect and dignity. She rushed into this wonderful place on emergency and they made her feel extremely welcome and at ease. There is one carer who
has really been outstanding with her helpfulness and happy go lucky personality she is one of a kind.

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Review from Sue R (Daughter of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first opportunity that I have had since my father passed away to confirm the fantastic care that he received at Field House.
They took him when his dementia meant that his behaviour was not good and they looked after him until he sadly passed away. The staff were all kind and caring and
treated him with dignity and helped to make his life more comfortable and tolerable. Nothing was too much trouble and we were kept well informed on his progress.
The atmosphere is friendly and visitors and made more than welcome. The nurses who came in every day to attend to my dad were also very pleasant and professional. The team is managed well and the staffing levels are good. It was at last nice to find people who understood dementia and wanted to help someone who did not understand what was wrong with him. The carers are interested in their residents and are well trained to deal with the awful problems that this dementia brings.

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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Field House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Field House is calculated as follows: ( (241 Excellents x 5) + (27 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 274 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Field House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 15 Jul 2025

En-suite single and en-suite double (suitable for couple) in beautiful Grade 2 listed house in 10 acres of gardens

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Awards / Recognitions (1)

Meet the Team (8)

Anna

Anna Demicoli

Job Title: Deputy Manager

Joined: 2020

My name is Anna and I am the Manager here at Field House. I came into care just over 8 years ago working in a Care Home for people living with Dementia. In my last place of work I trained and gained the qualifications that enabled me to become a Care Practitioner, I am very proud of this achievement. I came to Field House in April 2020 when the opportunity arose for a Deputy Manager. I always wanted to progress into management from the moment I started in care. I have a great passion for care and strive to ensure the team provide the highest quality care to our residents. Out of work, I like to spend time with my children and love holidays on the beach.

Clare

Clare

Job Title: Senior Carer

Joined: 2020

I started at Field House in October 2020 as a Care Assistant and was promoted in January 2021. I have 20 years experience in care, and I have my NVQ level 2, and 3 in Health and Social Care.


My role is to administer the residents’ medication safely, as per GP guidelines, and to deliver person-centred care. I love my job, and In my spare time, I enjoy spending time with my family.

Stefanie

Stefanie

Job Title: Senior Carer

Joined: 2017

Hi, my name is Stef, I am one of the Senior Carers here at Field House. I came to work at Field House in January 2017 and have loved working here ever since. I have over 20 years’ experience in the care sector working in a variety of settings. I have a passion for working in Dementia care. Some of my responsibilities involve the administration of medication and leading the care team in delivering exceptional person-centred care. I am one of the Infection Control Health and Safety Champions for the home. I love my job.

Amanda

Amanda

Job Title: Team Leader over Nutrition

Joined: 2018

I have been at Field House for 3 ½ years. My previous role was Head Housekeeper. I really enjoyed this but wanted to develop further into care and have more impact on the resident lives.


My role now is overseeing that every resident has a good fluid and nutrition intake. I monitor this, and feed the information back to the team, and support the staff on the floor to achieve this. I also raise any concerns and work with the other Senior Carers to ensure our residents are fully supported.

Dawn

Dawn

Job Title: Wellbeing Co-ordinator

Hi I am Dawn. I am excited to bring new activities and fun for the residents. I have worked as a Wellbeing Co-Ordinator before, and I really enjoy my work. I am enthusiastic about supporting residents living with dementia and finding stimulating activities for them to join in with. I will also be looking at bringing in outside entertainment such as singers etc. I am also hoping to engage with the community of Hagley and let them know we support our local villages and gain their support.

Vikram

Vikram

Job Title: Head Housekeeper

Joined: 2021

It is my pleasure to join Field House Care Home in March 2021 to give my service and skills which I have acquired through working in other Care Homes and Hotel Industry for more than 10 years in Housekeeping. I have very good experience of providing outstanding services.


I am glad that I have joined the team here at Field House, where people are so helpful, and respectful to each other, and do this to provide an excellent service to the residents.

David

David

Job Title: Chef

My name is David and I am one of the Chef’s here at Field House. Having started my carer as a chef in a Restaurant in Kinver, I was then lucky enough to spend two years working in Switzerland. I then returned to England where I worked in Hotels and Restaurants, before having a year out to travel the world. I started at Field House in April 2020 having previously worked in other care settings. I have a great passion for food and seeing the residents enjoying what has been made for them. I completed all my training at Halesowen College. I am now a settled family man who really enjoys working in Care Homes.

Chris

Chris

Job Title: Maintenance

I have been working with property maintenance for several years, previously working in a Manor House in Wiltshire. While there I worked in many areas such as plumbing, electrics, repairs and decorating. I also supported the team overseeing seeing the gardens, and the 20 acres of land. I have recently joined this lovely team and have enjoyed getting to know all the residents.

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