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Field House

Off Western Road, Hagley, Clent, Stourbridge, Worcestershire DY9 0HL
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The care, compassion, dignity and dedication shown by all staff is excellent.Marilyn H(Wife of Resident/Service User)
Field House, Stourbridge
All the carers have been absolutely amazingKathryn H(Daughter of Resident/Service User)
Field House, Stourbridge
The staff were all kind and caring and treated him with dignitySue R(Daughter of Resident/Service User)
Field House, Stourbridge

Field House is a gorgeous Grade 2 * country house set in 10 acres of parkland and garden which offers exceptional quality care services for the elderly including residential care, a specialist Dementia care unit, palliative care, respite care and couples care.

Field House has one of the best reputations of residential care homes in the Stourbridge area, providing high-quality 24-hour residential care in a happy, restful and well-furnished home with...  

Care Provided by Field House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300N/A
Residential Dementia CareFrom £1,500N/A

Please get in touch with our team for an individualised price based on your care requirements

Contact Field House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Field House Residential Care Ltd
  • Private Owned

Person in charge

  • Anna Demicoli (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (10)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Visitors welcomed at any time of the day

Parking

  • There is extensive on-site parking

Field House Reviews (85)

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9.8

Field House has a Review Score of 9.8 (9.792) out of 10, based on 18 reviews in the last 2 years. Over all time Field House has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Diah M (Wife of Resident) published on 12 August 2019 Submitted via Postal Card
Overall Experience

There is such a friendly and caring atmosphere. The staff are very friendly with visitors and always ready to help.

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Review from Marie C (Civil Partner of Resident) published on 10 May 2019 Submitted via Website
Overall Experience

I have seen a great improvement since I made my last review, due to a new manager taking over.

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Review from A K (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience
The management team have been excellent. They have supported both of my parents and myself at a very difficult time in our lives.
My mum has stated how kind and caring the staff at Field House have been.

Our grateful thanks.

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Review from M C (Wife of Resident) published on 20 September 2018 Submitted via Postal Card
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To date everything has been very satisfactory. The staff are kind and helpful in every way.

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Review from Jean G (Wife of Resident) published on 18 September 2018 Submitted via Postal Card
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Kept informed of progress. All staff friendly. Husband was here for 1-week respite care.

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Review from Thelma E (Daughter of Resident) published on 20 August 2018 Submitted via Postal Card
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My father lived here for over 4 years.

He has shown the utmost care, although he was quite independent.

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Review from Kathryn H (Daughter of Resident) published on 4 June 2018 Submitted via Postal Card
Overall Experience

All the carers have been absolutely amazing. My mom has complex care needs as she cannot communicate very well. They have at all times treated her with respect and dignity. She rushed into this wonderful place on emergency and they made her feel extremely welcome and at ease. There is one carer who has really been outstanding with her helpfulness and happy go lucky personality she is one of a kind.

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Review from Sue R (Daughter of Resident) published on 14 May 2018 Submitted via Website
Overall Experience
This is the first opportunity that I have had since my father passed away to confirm the fantastic care that he received at Field House.
They took him when his dementia meant that his behaviour was not good and they looked after him until he sadly passed away. The staff were all kind and caring and treated him with dignity and helped to make his life more comfortable and tolerable. Nothing was too much trouble and we were kept well informed on his progress.

The atmosphere is friendly and visitors and made more than welcome. The nurses who came in every day to attend to my dad were also very pleasant and professional. The team is managed well and the staffing levels are good. It was at last nice to find people who understood dementia and wanted to help someone who did not understand what was wrong with him. The carers are interested in their residents and are well trained to deal with the awful problems that this dementia brings.

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Review from Sheila B (Wife of Resident) published on 30 April 2018 Submitted via Postal Card
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I am delighted with all aspects of my husband's care. Everyone appears to take good care of him and the carers are very friendly and helpful. The food is good. No complaints!

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Review from M B (Son of Resident) published on 30 April 2018 Submitted via Postal Card
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Very caring and thoughtful staff.

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Review from Jayne W (Daughter of Resident) published on 26 July 2017 Submitted via Website
Overall Experience

My Father sadly passed away last month but for the short stay he had there, it was the best decision made. He was cared for as if he was a family member, the staff were extremely helpful and caring to us, as well as to my Father. The activities were something I would never have imagined my Father to have got involved in, but he did and loved every minute. He mixed well with the residents and was able to communicate well with the staff, as he had vascular dementia, he settled in really well and he was happy. The food was excellent and a very good menu. I cannot thank the staff enough, we were always greeted with a warm welcome and could not do enough to help us. The grounds are beautiful, as well as a grand old house. Thank you once again!

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Review from R P (Partner of Resident) published on 24 July 2017 Submitted via Postal Card
Overall Experience

My partner is a resident at Field House. I have always found the staff very helpful and caring. The home is clean and tidy, the food excellent and there are extensive grounds. I have no issues or concerns regarding my partner's care.

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Review from Emma H (Daughter-in-law of Resident) published on 13 July 2017 Submitted via Postal Card
Overall Experience
The care my father-in-law and my family received at Field House was second to none.

During the sad passing of my father-in-law, we were provided with a room should we need to sleep, wash etc which was right next door to my father-in-law, enabling us to be close by when needed. The food we were provided during this time was exceptional. All the staff were very caring and helpful and made us feel part of a family.

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Review from Adrian H (Son of Resident) published on 11 July 2017 Submitted via Postal Card
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My father was a resident at Field House and was so well cared for in every way. He was suffering from vascular dementia but was still treated with respect and dignity of a gentleman who was of sound mind. As his health deteriorated, all the staff were second to none and still treated him with the utmost respect. The staff made my father feel part of a family. Nothing was ever too much trouble. Well done, keep up the good work.

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Review from Marilyn H (Wife of Resident) published on 8 June 2017 Submitted via Postal Card
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Having made the heartbreaking decision to put my husband into care and looking at various care homes, we decided to put him into the care of Field House, we have not been disappointed. The care, compassion, dignity and dedication shown by all staff is excellent. The welcome and support that is given to us, his family, is fantastic. Meals are first class with a lovely varied menu. A huge thank you to all.

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Review from Pam G (Brother-in-law of Resident) published on 8 June 2017 Submitted via Postal Card
Overall Experience

The care and dignity shown to my dearest brother-in-law have been excellent. All the staff have been amazing during a very stressful time. When visiting, we are always made very welcome no matter what time of day. For the first time in a long time, we have smiles from my brother-in-law. He joins in with activities and the meals provided are first class.

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Review from Diana B (Daughter of Resident) published on 28 March 2017 Submitted via Website
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It has been so sad to see the change in this care home under its new ownership. I cannot praise the care staff enough who do their best in the very challenging conditions and attitudes within the home if only the same could be said of the management. My experience dealing with them over the last few months of my mother's time there was nothing short of disgraceful. My mother was admitted into hospital in early December and I made an unexpected visit to the home a couple of weeks later. To my horror I found her room being used for staff training with all her precious things pushed to one side. To have my very poorly mother treated with such disregard broke my heart but it did accurately reflect the sort of attitude I had started to suspect from the new owners. I am prevented from expanding further, however, I can honestly say this is not a happy place, there is a distinct atmosphere of discontent and unhelpfulness along with an appalling lack of empathy. I could not recommend this home.

Reply from Geoff Butcher, Owner at Field House

The review is factually inaccurate as the reviewer's mother's precious things had not been pushed to one side. This was not the case – a sofa and a chair had been temporarily moved back against a wall to facilitate a short training session on moving and handling around the bed. None of her mother’s...  

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Review from D A C (Son of Resident) published on 8 March 2017 Submitted via Postal Card
Overall Experience
My father was admitted to Field House Residential Care Home in December 2013.
He had developed dementia after his wife died. He will be 100 years old in May 2017.
During his time here he has been cared for by such lovely and dedicated carers.
I visit every week and the staff are marvellous every time.
The home is fantastic. Dad loves it there and he says it is his home.
I really cannot praise everyone enough. Nothing is too much trouble in every way.

They have time to talk to you about his care plan and above all care about the residents.

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Review from Patricia D (Daughter of Resident) published on 8 March 2017 Submitted via Postal Card
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The care at Field House for my mum is excellent. All staff are very caring and always ready to listen if there are any concerns.

Management have been very helpful to us too. Always ready to answer any questions we may have.

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Review from M O B (Son of Resident) published on 8 March 2017 Submitted via Postal Card
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My mother has lived in Field House for over 5 years. When she was still able to communicate with me she always confirmed that she was happy, well cared for by kindly staff and wanted for nothing. She also told me that the food was tasty and enjoyable. Because I live some distance away the staff, apart from being friendly and approachable when I visit, have always been diligent in keeping me well informed about GP consultations and changes to my mother's day regime.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 February 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 14 August 2026

En-suite single and en-suite double (suitable for couple) in beautiful Grade 2 listed house in 10 acres of gardens

News (0) & Events (0)

News

There are no news items for Field House.

Upcoming Events

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Awards / Recognitions (1)

  • 13 Oct 2022Recipient: Field House

Accreditations

There are no accreditations posted yet for Field House.

Meet the Team (7)

Anna Demicoli
Anna DemicoliJob Title:Registered ManagerJoined: 2020

My name is Anna, and I am the Manager here at Field House. I came into care just over 8 years ago, working in a Care Home for people living with Dementia. In my last place of work, I trained and gained the qualifications that enabled me to become a Care Practitioner. I am very proud of this achievement. I came to Field House in April 2020 as Deputy and then became Registered Manager. I always wanted to progress into management from the moment I started in care. I have a great passion for care and strive to ensure the team provide the highest quality care to our residents. Out of work, I like to spend time with my children and love holidays on the beach.

Clare
Clare Job Title:Senior CarerJoined: 2020

I started at Field House in October 2020 as a Care Assistant and was promoted in January 2021. I have 20 years experience in care, and I have my NVQ level 2, and 3 in Health and Social Care.

My role is to administer the residents’ medication safely, as per GP guidelines, and to deliver person-centred care. I love my job, and In my spare time, I enjoy spending time with my family.

Stefanie
Stefanie Job Title:Senior CarerJoined: 2017

Hi, my name is Stef, I am one of the Senior Carers here at Field House. I came to work at Field House in January 2017 and have loved working here ever since. I have over 20 years’ experience in the care sector working in a variety of settings. I have a passion for working in Dementia care. Some of my responsibilities involve the administration of medication and leading the care team in delivering exceptional person-centred care. I am one of the Infection Control Health and Safety Champions for the home. I love my job.

Amanda
Amanda Job Title:Team Leader over NutritionJoined: 2018

I have been at Field House for 3 ½ years. My previous role was Head Housekeeper. I really enjoyed this but wanted to develop further into care and have more impact on the resident lives.

My role now is overseeing that every resident has a good fluid and nutrition intake. I monitor this, and feed the information back to the team, and support the staff on the floor to achieve this. I also raise any concerns and work with the other Senior Carers to ensure our residents are fully supported.

Dawn
Dawn Job Title:Wellbeing Co-ordinator

Hi I am Dawn. I am excited to bring new activities and fun for the residents. I have worked as a Wellbeing Co-Ordinator before, and I really enjoy my work. I am enthusiastic about supporting residents living with dementia and finding stimulating activities for them to join in with. I will also be looking at bringing in outside entertainment such as singers etc. I am also hoping to engage with the community of Hagley and let them know we support our local villages and gain their support.

Vikram
Vikram Job Title:Head HousekeeperJoined: 2021

It is my pleasure to join Field House Care Home in March 2021 to give my service and skills which I have acquired through working in other Care Homes and Hotel Industry for more than 10 years in Housekeeping. I have very good experience of providing outstanding services.

I am glad that I have joined the team here at Field House, where people are so helpful, and respectful to each other, and do this to provide an excellent service to the residents.

David
David Job Title:Chef

My name is David and I am one of the Chef’s here at Field House. Having started my carer as a chef in a Restaurant in Kinver, I was then lucky enough to spend two years working in Switzerland. I then returned to England where I worked in Hotels and Restaurants, before having a year out to travel the world. I started at Field House in April 2020 having previously worked in other care settings. I have a great passion for food and seeing the residents enjoying what has been made for them. I completed all my training at Halesowen College. I am now a settled family man who really enjoys working in Care Homes.

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