Haresbrook Park Care Home

Haresbrook Lane, Tenbury Wells, Tenbury Wells WR15 8FD
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9.7 56 Reviews
  • Haresbrook Park Care Home, Tenbury Wells
Part of the Capital Care Group, Haresbrook Park Care Home is a person-centred care home in Worcestershire for adults and those with dementia.

The home is located within a scenic idyll, within 18 acres of open parkland, waterfalls and mature woodland. The picturesque home nestles in the open countryside on the outskirts of Tenbury Wells.

An experienced care team respects the dignity of individuals and helps them to live as independently as possible on a daily basis.
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Care Provided by Haresbrook Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1600
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1700

Fees are dependent on the outcome of a pre-admission assessment. We work with looking at the dependency scale of the person who is being admitted. We accept from local authority and private self referrals.
We do not accept people who have nursing needs.

These prices are only a guideline, please contact Haresbrook Park Care Home to find out the exact price for your requirements.

Contact Haresbrook Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Haresbrook Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sophie Dunlea (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (2)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • The home keep meal times protected for their residents, with the exception of families/friends who wish to support their loved ones at meal times.

Parking

  • Car parking available including disability parking

Haresbrook Park Care Home Reviews (56)

9.7

Haresbrook Park Care Home has a Review Score of 9.7 (9.682) out of 10, based on 18 reviews in the last 2 years.
Over all time Haresbrook Park Care Home has 56 reviews.

Overall Experience
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Date Published
  • 56
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Reviewer Connection to Haresbrook Park Care Home
  • 16
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  • 5
  • 5
  • 3
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  • 2
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  • 1
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Total of 56, showing 1-20
Review from Tony S (Son of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has improved tremendously in the last few months since he moved in during October.
Reply from Sophie Dunlea, Home Manager at Haresbrook Park Care HomeThank you for your kind words, He has been a pleasure to care for a real character! I will share your comments with the staff.
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Review from J H (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care here outstanding. Its person centered so all dad's needs have been met. There is a kindness and patience from the staff and each staff member is highly qualified and very well trained. Dad has been here for well over a year and he is more settled and at peace within himself than before
when he was at home, he struggled on every level.
Reply from Sophie Dunlea, Home Manager at Haresbrook Park Care HomeThank you for your kind words, He really has settled in here and is a pleasure to care for. I will share your kind words with the staff who care for him.
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Review from J F (Sister of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time of entering Haresbrook, I was impressed with how friendly everyone was. Welcoming my nephew brought me to see my sister's new home. I felt happy for her to be a resident here; it felt right from the first day. I felt confident about leaving May here to be cared for, and I haven't
been worried or disappointed at all. The food looks and smells delicious, her room is comfortable, very clean, and peaceful when she needs to sleep in during the daytime. Residents are friendly. There is nothing to dislike about the home. "Friendly, caring staff"
Reply from Sophie Dunlea, Home Manager at Haresbrook Park Care HomeThank you so much for your kind words, she is an absolute pleasure to care for and thank you for entrusting us to care for her, I will share your kind works with the team.
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Review from Timothy R (Grandson of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great support to my nan. Always taking care of her needs. She is much happier and settled than has been for many years.
Friendly staff, always welcoming.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you so much for your kind words, I will share them with the staff
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Review from Stuart K (Son of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent, always friendly. I feel Mom is safe and secure in Haresbrook, which is reassuring.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you so much for you kind words they will be shared with the team
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Review from Julie W (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Genuinely cannot thank the management (Sophie), reception (Sophie & Karen) and all the nurses and care team. Dad has received the best care from everyone, and I will be eternally grateful. Always keeping us updated with his care plan and giving reassurance that he is being cared for and nothing is too
much trouble.
You genuinely are a team that cares. Thank you.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you so much for your kind words, I will share them with the team.
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Review from Karen Y (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are brilliant, especially Sophie (manager), Sophie (reception) and Karen. My dad has gone downhill very recently, and they've all been brilliant and so considerate. I feel so reassured that he is receiving the best care when I am not able to be here. The staff genuinely care - thank you!
Special
shout to carer Aish - fantastic carer and genuinely lovely person.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you for your kind words, I will ensure they are shared with the staff.
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Review from S Y (Son-in-law of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers and reception/management are all doing a great job.
Father-in-law is receiving great care.
Above and beyond mention to Aish, Sophie (manager) & Sophie and Karen on reception.
Thank you for the lovely coffee.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you so much for your kind words, I will ensure they are shared with the staff.
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Review from Dawn M (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came to this care home in the middle of March and was welcomed very warmly. The staff are all excellent and nothing is too much trouble. I feel that this is not a care home, it is a very warm friendly home, treating all the people like their own family. I would recommend this care home to
anyone and give it 5 stars.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you so much for your lovely words it has been a please having your father and his family join our home.
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Review from Kim S (Daughter of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has only been at Haresbrook House for around 3 weeks and I cannot speak highly enough of our experience here. The staff are amazing, nothing is too much trouble. Its very clean & always a cuppa tea on offer.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you so much for your review, I will share this with the staff.
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Review from R H (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I visit my dad at Haresbrook it is a happy experience for me. It's hard enough that my dad has complex dementia but the staff at Haresbrook and the loving atmosphere that they all provide makes me more relaxed when I visit. Dad is always happy and he is always clean and well cared for. As he deteriorates
I don't need to worry as everyone who cares for my dad truly cares and it really is a wonderful place for him to be living in - thank you all at Haresbrook!
Reply from Helen Whitehouse, Manager at Haresbrook Park Care HomeYour dad is a pleasure to look after and does make us laugh at times with his comments. Thank you for your kind words, they mean a lot to us. I will share them with the team. Kindest regards, Whitehouse, Manager.
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Review from Q S (Son of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Haresbrook are kind, caring and compassionate. They have been caring for my father for nearly two years and continue to ensure that he feels settled and safe. The home is undergoing some renovations and it is clear that it will enhance the overall experience even further for everyone.
Reply from Helen Whitehouse, Manager at Haresbrook Park Care HomeThank you for your kind words about the staff and home. I will share your comments with the team at our handovers and stand-up meetings.
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Review from J T (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom is assisted with all aspects of her care. Mom's physical presentation (clothes, personal hygiene/hair) is always good. Staff are kind, gentle, supportive and encourage mom to join activities. Staff are always approachable. Management are knowledgeable. Staff communicate very well in all aspects
of mom's care. Mom has access to a varied diet and plenty of fluids. Overall, positive review. Thanks to all at Haresbrook Park Care Home.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you for your kind words it means a lot. I will also share this with all the staff that care for Mum.
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Review from E D (Son of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the beginning of my mother's time at Harebrook Park Care Home (August 2024) we have been impressed with all aspects of this well run care home. The staff and management all appear to work their best for their residents and they do a difficult job with kindness and skill. Since her arrival at Harebrook,
my mother has been free from stress and seems happy in her world.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you for your kind words, it means a lot. I will share this with all the staff.
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Review from B D (Wife of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's been 2 years now, the staff are excellent and are very caring, not only to my wife but I have also noticed with other residents. It's nice that a monthly newsletter is produced to keep us updated with what's coming up and also photographs of previous months events. Also to see items on the Facebook
page. Keep up the great work you are all doing.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you for your kind words. We are happy to hear you are enjoying the monthly newsletters.
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Review from C W (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is always looked after and happy. I'm very grateful to all the staff for doing their best.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you for your review! I will share your kind words with all of the staff.
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Review from S S (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with Haresbrook Park Care Home. Mum came here from a significantly poorer home and has been very well looked after at Haresbrook. The staff are friendly and helpful, mum receives great, respectful care. She is now very healthy and happy. She looks and seems so well and happy,
we are so pleased to see how well she is cared for. We would highly recommend Haresbrook.
Reply from Sophie Dunlea, Deputy Manager at Haresbrook Park Care HomeThank you for your review! I will share your kind works with all of the staff.
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Review from Lea H (Daughter of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Haresbrook Park Care Home I thought was exceptional.
The staff are so caring and very attentive.
My mother was very well looked after.
She had a lovely room, very spacious with a nice view.
The staff are very welcoming and very thoughtful and caring, to both you and thier patients.
I would
recommend this place to anyone.
Reply from Helen Whitehouse, Manager at Haresbrook Park Care HomeThank you for your review: it means a lot to the staff to have their care endorsed by a family. Your mum was a pleasure to know and look after.
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Review from D D (Daughter of Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was at Haresbrook for respite care. Lovely setting and a modern building.
Staff are caring and understanding, both to Mum and myself. There is a very sociable atmosphere and lots of activities for the residents.
I am very grateful for the care Mum received there.
Reply from Helen Whitehouse, Manager at Haresbrook Park Care HomeThank you for your words of support for the team. They strive to do their best at all times.
I will pass your comments onto the staff team.
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Review from Deborah M (Daughter-in-law of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law recently passed away whilst in the care of the staff of Haresbrook Park. His last years were here, and the manager and the team were outstanding, meeting all his needs with professionalism, care and love. His last years were happy, comfortable and safe. The whole team always treated
him with dignity and did their best to deliver a family environment for him. The welcoming family were also a priority. I cannot thank them enough.
Reply from Helen Whitehouse, Manager at Haresbrook Park Care HomeDeb, your father-in-law was a pleasure to look after and he is sorely missed as are you all. I will pass your comments on to the staff shortly.
Sincere thanks
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Current Review Score: 9.7 (9.682)

Overview of Review Score

The Review Score of 9.7 (9.682) out of 10 for Haresbrook Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.732 for Haresbrook Park Care Home is calculated as follows: ( (157 Excellents x 5) + (55 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 213 Ratings = 4.732
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Haresbrook Park Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jan 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Sophie

Sophie Dunlea

Job Title: Registered Manager Joined: 2025

My name is Sophie Dunlea, and I am the Registered Manager of Haresbrook Park. I have over 15 years of experience working within health and social care, with a strong focus on supporting individuals living with dementia. I am committed to delivering high-quality, person-centred care that promotes dignity, independence, and well-being.


I progressed into management after spending three years as Deputy Manager, which provided me with a strong foundation in leadership, staff supervision, care planning, safeguarding, and regulatory compliance. This experience has supported my transition into the Registered Manager role, where I now hold overall responsibility for the safe and effective running of the service.


I have completed my NVQ Level 3 in Health and Social Care and am currently nearing completion of my NVQ Level 5. I am dedicated to continuous professional development and ensuring that both myself and my staff maintain the skills, knowledge, and values required to deliver outstanding care.


My management approach is person-centred and inclusive. I work closely with residents, families, professionals, and external agencies to ensure care is tailored to individual needs, choices, and preferences. I am committed to continuous service improvement through regular audits, feedback, and learning from best practices.


I am passionate about creating a warm, safe, and supportive environment where individuals feel respected, listened to, and able to live fulfilling lives.

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Sally Parkes

Job Title: Deputy Manager Joined: 2025

Sally has worked at Haresbrook Park for over 5 years. She has completed her NVQ Level 3 in health and social care and is looking forward to starting her NVQ Level 5.

Frequently Asked Questions about Haresbrook Park Care Home

What types of Care is Haresbrook Park Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Haresbrook Park Care Home have?

There are 53 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Haresbrook Park Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haresbrook Park Care Home to the centre of Tenbury Wells?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haresbrook Park Care Home to verify any information. View our terms and conditions. Haresbrook Park Care Home has an Enhanced Service - more info.