






Part of the Capital Care Group, Haresbrook Park Care Home is a person-centred care home in Worcestershire for adults and those with dementia.
The home is located within a scenic idyll, within 18 acres of open parkland, waterfalls and mature woodland. The picturesque home nestles in the open countryside on the outskirts of Tenbury Wells.
An experienced care team respects the dignity of individuals and helps them to live as independently as possible on a daily basis.
Care Provided by Haresbrook Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do not accept people who have nursing needs.
The price(s) shown are provided by the care home. Contact Haresbrook Park Care Home for full pricing details and T&Cs.
Contact Haresbrook Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Capital Care Group
- Private Owned
Person in charge
- Sophie Dunlea (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2004
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- The home keep meal times protected for their residents, with the exception of families/friends who wish to support their loved ones at meal times.
Parking
- Car parking available including disability parking
Haresbrook Park Care Home Reviews (59)
Haresbrook Park Care Home has a Review Score of 9.6 (9.646) out of 10, based on 20 reviews in the last 2 years.
Over all time Haresbrook Park Care Home has 59 reviews.
The staff are so caring and very attentive.
My mother was very well looked after.
She had a lovely room, very spacious with a nice view.
The staff are very welcoming and very thoughtful and caring, to both you and thier patients.
I would recommend this place to anyone.
Thank you for your review: it means a lot to the staff to have their care endorsed by a family. Your mum was a pleasure to know and look after.
Staff are caring and understanding, both to Mum and myself. There is a very sociable atmosphere and lots of activities for the residents.
I am very grateful for the care Mum received there.
I will pass your comments onto the staff team.
My father-in-law recently passed away whilst in the care of the staff of Haresbrook Park. His last years were here, and the manager and the team were outstanding, meeting all his needs with professionalism, care and love. His last years were happy, comfortable and safe. The whole team always treated him with dignity and did their best to deliver a family environment for him. The welcoming family were also a priority. I cannot thank them enough.
Sincere thanks
My father was diagnosed with advanced dementia in January and taken to Haresbrook in February. The staff and home were marvellous always providing fantastic care and providing updates. The facilities the care he was provided with made an awful experience bearable and everyone was so friendly and informative. Dad fell in May and was admitted to hospital at Hereford he passed yesterday 30/06/23. At all times the staff kept me updated and I want to especially thank the manger and another staff member who were marvellous. To that member of staff, I know you thought a lot of my dad and can’t thank you enough for what you did for him and our family. I can only recommend Haresbrook at the highest level who looked after my dad in his final months. Thank you all so much.
Thank you for your kind words: I will share your comments with the team.
Kindest regards always.
The Haresbrook Team
My mother has very challenging behaviour, the staff deal with this brilliantly, completely professional and compassionate towards her. They go the extra mile to make her happy and comfortable.
They have an amazing activity programme and they go out on lovely trips.
My work sometimes takes me away from home. I feel confident that they can deal with any issues which may arise.
Everything is taken care of, doctors, opticians ect is dealt with in-house making her life that much easier.
I cannot praise my mother's care enough.
It is reassuring to know that she is cared for so well.
Team Haresbrook you are amazing.
Thank you.
kind regards.
The manager was very kind and supportive. The staff were all lovely, kind, caring and helpful.
The home was clean, tidy and felt warm and welcoming and secure.
I have no complaints and hope to use Haresbrook Park Care Home again.
Thank you, I will pass your kind comments on to the staff team.
Kindest regards
My aunt was admitted to Haresbrook Park Care Home at very short notice due to a carer breakdown. Unfortunately, a very bad bedsore was discovered on admission. Eventually, bedbound, she was turned every hour to relieve the pressure. She was treated compassionately and professionally. When visiting or phoning Harebrook I was impressed by the way I was dealt with in a caring way by the staff. As soon as you walk through the door, you get an impression of warmth and humanity. When she was dying and after her death, she was treated with dignity, and I was treated with compassion.
I will pass your comments on to the staff at our daily stand-up meeting.
Please keep in touch
Kindest regards.
My husband settled very well at Haresbrook Park. The staff were very kind when he got very ill, they were amazing. The home is set in beautiful grounds with a lovely view out of all the windows.
kindest regards.
We have had an excellent experience since placing my Mum in Haresbrook in March 2022. The staff and management have all been very helpful and caring and I’m must single out the manager for accommodating our needs which have been variable because of the prevalence of Covid. Mum was placed in Haresbrook as a temporary requirement until we could find a permanent placement more local to her immediate family. Anyway, we have to change the transfer date several times because of Covid outbreaks at both Care Homes and Haresbrook have been really flexible and helpful in that regard. The Home itself is very well run and the setting is lovely on the edge of town with large gardens and open space. Mum have been very well cared for at Haresbrook and sadly we cannot move Haresbrook nearer to us.
We continually strive to provide a good service at Haresbrook. I will share your comments with the staff at the earliest opportunity.
We hope that Mum settles into her new home closer to her family.
Sincere thanks
Helen and the Haresbrook team
The care that was shown to my mum was second to none, the care home went above and beyond to make sure mum had everything she needed and that we were always involved in all decisions of her care.
Thank you for your comments: they mean a lot and I will pass them on to the staff.
Very disappointed and upset that my father was left to die alone. I had rung in the afternoon to ask about my father and reminded the staff that I wished to be with my father when he died and asked them to inform me if he deteriorated. Was told he was stable and could not visit currently due to Covid. Phone call at just after 9 pm to say they had found him dead. Would not recommend this place to anyone.
I know how difficult it has been for family members not being able to be with their loved ones at this time and not being able to be with their loved ones during a Coronavirus outbreak. I acknowledge your contact...
Excellent service, really helpful and pleasant staff.
My experience is very encouraging and welcoming in regards for the initial interviews and very accommodating on the day of induction, but the manager and staff seem to be carrying out all their duties very well and my sister-in-law seemed very settled and cared for, a most pleasing experience.
Thank you, I will pass your positive comments onto the staff.
Every time we go my Mum always looks very clean and tidy. Staff are always very nice and very caring and happy to help in any way they can. Always showing care to my mum. Mum's room is always clean and very tidy.
Thank you Adrian, I will pass your comments on to our staff team.
There are so many acts of kindness that I just wish I could detail them here, It honestly feels like an extended family.
She loves her room, she is doing activities that she never would have done for example swimming.
They encourage her to take pride in her appearance and in my opinion, she has gained a far better quality of life since being there.
We have attended many events and it's always a fun time with great food, they have a better social life than me!
Thank you Haresbrook.
The staff really do try hard to get things right and we fully acknowledge that we do not always achieve this.
I will pass your kind words onto the staff.
Thank you.
I can't believe what I am reading in these negative reviews. All I can say is that when I am visiting the staff are happy and friendly and are doing all they can to make sure they are giving care to the residents. I have seen many care homes fail to give care. This however is not one of them. It's so easy to put the blame on those caring for our loved ones when we morn the loss of loved ones ourselves maybe it's the guilt we couldn't get to see them much or have done more ourselves
I will pass your comments onto the staff.
Once again thank you.
My Dad went in for respite before Christmas, he has settled in really well and seems very happy there. He is well looked after and all of the staff. I have encountered during my visits are lovely.
I will forward them to the staff.
Kind regards and grateful thanks.
My husband went in for respite care in December 2021. He has settled in very well and is extremely well cared for, and is very happy there. All the staff are friendly, helpful, caring and compassionate. Nothing is too much trouble for them. It is an extremely happy environment.
I will forward them to the staff.
Kind regards and grateful thanks
I’m totally destroyed with myself because I left my dad here.
I wish I could go back.
I would not leave my beloved dog here.
I miss dad more than life.
They made so many mistakes.
Yet will get away with it.
My life is just full of guilt because I left dad here with these people.
Lies lies.
I hope nobody else goes to hell like I’m in.
I am deeply sorry that you feel this way and you have had a negative experience. There were failings, however, we are now progressing and working in partnership with our Regulatory Authorities and the Local Authority. Once again we are very sorry that you feel the experience did not meet your expectations.
Nan appeared to be happy with what's provided for her. Her room was spacious and had a lovely view of the garden. The staff seem friendly and helpful, especially one member.
Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Haresbrook Park Care Home.
There are no upcoming events for Haresbrook Park Care Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: Capital Care Group
Accreditations
There are no accreditations posted yet for Haresbrook Park Care Home.
Meet the Team (2)

My name is Sophie Dunlea, and I am the Registered Manager of Haresbrook Park. I have over 15 years of experience working within health and social care, with a strong focus on supporting individuals living with dementia. I am committed to delivering high-quality, person-centred care that promotes dignity, independence, and well-being.
I progressed into management after spending three years as Deputy Manager, which provided me with a strong foundation in leadership, staff supervision, care planning, safeguarding, and regulatory compliance. This experience has supported my transition into the Registered Manager role, where I now hold overall responsibility for the safe and effective running of the service.
I have completed my NVQ Level 3 in Health and Social Care and am currently nearing completion of my NVQ Level 5. I am dedicated to continuous professional development and ensuring that both myself and my staff maintain the skills, knowledge, and values required to deliver outstanding care.
My management approach is person-centred and inclusive. I work closely with residents, families, professionals, and external agencies to ensure care is tailored to individual needs, choices, and preferences. I am committed to continuous service improvement through regular audits, feedback, and learning from best practices.
I am passionate about creating a warm, safe, and supportive environment where individuals feel respected, listened to, and able to live fulfilling lives.

Sally has worked at Haresbrook Park for over 5 years. She has completed her NVQ Level 3 in health and social care and is looking forward to starting her NVQ Level 5.
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