Haresbrook Park Care Home

We have been very happy with Haresbrook Park Care Home. Mum came here from a significantly poorer home and has been very well looked after at Haresbrook. The staff are friendly and helpful, mum receives great, respectful care. She is now very healthy and happy. She looks and seems so well and happy, we are so pleased to see how well she is cared for. We would highly recommend Haresbrook.

I would recommend this place to anyone.

I am very grateful for the care Mum received there.

My father-in-law recently passed away whilst in the care of the staff of Haresbrook Park. His last years were here, and the manager and the team were outstanding, meeting all his needs with professionalism, care and love. His last years were happy, comfortable and safe. The whole team always treated him with dignity and did their best to deliver a family environment for him. The welcoming family were also a priority. I cannot thank them enough.

My father was diagnosed with advanced dementia in January and taken to Haresbrook in February. The staff and home were marvellous always providing fantastic care and providing updates. The facilities the care he was provided with made an awful experience bearable and everyone was so friendly and informative. Dad fell in May and was admitted to hospital at Hereford he passed yesterday 30/06/23. At all times the staff kept me updated and I want to especially thank the manger and another staff member who were marvellous. To that member of staff, I know you thought a lot of my dad and can’t thank you enough for what you did for him and our family. I can only recommend Haresbrook at the highest level who looked after my dad in his final months. Thank you all so much.

Thank you.

I have no complaints and hope to use Haresbrook Park Care Home again.

My aunt was admitted to Haresbrook Park Care Home at very short notice due to a carer breakdown. Unfortunately, a very bad bedsore was discovered on admission. Eventually, bedbound, she was turned every hour to relieve the pressure. She was treated compassionately and professionally. When visiting or phoning Harebrook I was impressed by the way I was dealt with in a caring way by the staff. As soon as you walk through the door, you get an impression of warmth and humanity. When she was dying and after her death, she was treated with dignity, and I was treated with compassion.

My husband settled very well at Haresbrook Park. The staff were very kind when he got very ill, they were amazing. The home is set in beautiful grounds with a lovely view out of all the windows.

We have had an excellent experience since placing my Mum in Haresbrook in March 2022. The staff and management have all been very helpful and caring and I’m must single out the manager for accommodating our needs which have been variable because of the prevalence of Covid. Mum was placed in Haresbrook as a temporary requirement until we could find a permanent placement more local to her immediate family. Anyway, we have to change the transfer date several times because of Covid outbreaks at both Care Homes and Haresbrook have been really flexible and helpful in that regard. The Home itself is very well run and the setting is lovely on the edge of town with large gardens and open space. Mum have been very well cared for at Haresbrook and sadly we cannot move Haresbrook nearer to us.

The care that was shown to my mum was second to none, the care home went above and beyond to make sure mum had everything she needed and that we were always involved in all decisions of her care.

Very disappointed and upset that my father was left to die alone. I had rung in the afternoon to ask about my father and reminded the staff that I wished to be with my father when he died and asked them to inform me if he deteriorated. Was told he was stable and could not visit currently due to Covid. Phone call at just after 9 pm to say they had found him dead. Would not recommend this place to anyone.

Excellent service, really helpful and pleasant staff.

My experience is very encouraging and welcoming in regards for the initial interviews and very accommodating on the day of induction, but the manager and staff seem to be carrying out all their duties very well and my sister-in-law seemed very settled and cared for, a most pleasing experience.

Every time we go my Mum always looks very clean and tidy. Staff are always very nice and very caring and happy to help in any way they can. Always showing care to my mum. Mum's room is always clean and very tidy.

Thank you Haresbrook.

I can't believe what I am reading in these negative reviews. All I can say is that when I am visiting the staff are happy and friendly and are doing all they can to make sure they are giving care to the residents. I have seen many care homes fail to give care. This however is not one of them. It's so easy to put the blame on those caring for our loved ones when we morn the loss of loved ones ourselves maybe it's the guilt we couldn't get to see them much or have done more ourselves

My Dad went in for respite before Christmas, he has settled in really well and seems very happy there. He is well looked after and all of the staff. I have encountered during my visits are lovely.

My husband went in for respite care in December 2021. He has settled in very well and is extremely well cared for, and is very happy there. All the staff are friendly, helpful, caring and compassionate. Nothing is too much trouble for them. It is an extremely happy environment.

I hope nobody else goes to hell like I’m in.