Northwick Grange

19 Old Northwick Lane, Worcester WR3 7NB
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9.8 32 Reviews
  • Northwick Grange, Worcester
Northwick Grange care home in Worcester is registered to care for 30 residents with dementia, physical disabilities and those over the age of 65 years old.

The care home organises a broad range of activities for residents.

Caring, trained staff give residents compassionate care, dignity and respect.

Residents can have their own GP if required, own furniture and pets by arrangement.

Healthy, balanced meals are prepared each day for residents, with the individual dietary requirements of residents taken into account.
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Care Provided by Northwick Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1150
  • Self-Funded Residential Dementia Care: £950 – £1150
  • RESPITE Self-Funded Residential Care: £950 – £1150
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1150
The price(s) shown are provided by the care home. Contact Northwick Grange for full pricing details and T&Cs.

Contact Northwick Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Northwick Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kirsty Brookes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (1)

Northwick Grange Reviews (32)

9.8

Northwick Grange has a Review Score of 9.8 (9.816) out of 10, based on 17 reviews in the last 2 years.
Over all time Northwick Grange has 32 reviews.

Overall Experience
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Reviewer Connection to Northwick Grange
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Total of 32, showing 1-20
Review from D B (Daughter-in-law of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident at NG for 10 months and received excellent care throughout. The staff were kind, caring and attentive, creating a warm and welcoming environment where she was looked after with dignity and respect.
Knowing she was safe, comfortable and well cared for gave our family great peace of
mind. We are very grateful to all the staff and would highly recommend Northwick Grange Care Home.
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Review from Chris H (Son of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been a resident for almost 12 months now. I'm really happy with how she's cared for. The staff are very helpful and caring and the place it's is really homely. They have lots going on to keep the residents entertained and engaged. I visit virtually everyday and am always made to feel welcome
and more importantly Mom is happy and safe.
Highly Recommend.
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Review from C H (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Northwick Grange since last August. She has Dementia as well as diabetes. I visit regularly and have found the care that she has been given as excellent. The staff are hardworking, kind and can't do enough for my lovely mum. Daily entertainment includes: craft, singing, dancing, games
and many visiting singers and musicians. The whole place has a warm, friendly and community feel. I like the fact that the majority of the residents are together in one big social area.
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Review from Beverley R (Daughter-in-law of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mother-in-law, Gill, has been at Northwick Grange Care Home for over 12 months now, and it truly is a home from home. It's a beautiful, cosy place with such a warm and welcoming atmosphere.


The staff are wonderful, always friendly, caring, and supportive - and there's constantly something

special going on with activities and events to keep everyone engaged and smiling.


Thank you to all the team for the kindness and hard work you show every day. Keep up the amazing work, everyone..

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Review from david R (Son of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my mum has lived in the care home for the past 14 months and what a fantastic carehome this is the staff are very friendly and polite always offer us a drink when we arrive staff are always on hand to any questions or concerns we may have. There are plenty of activities throughout the day for residents
to participate in if they want to. The home is very clean and well kept. Residents are certainly looked after with drinks and treat throughout the day and well fed in all a fabulous carehome whick I can highly recommend
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Review from Lee N (Grandson of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has been here for the last few years and I honestly believe this place and the staff are fantastic. Really feel they care and that they make every effort to help my nan while she is there.
Would definitely recommend.
Reply from Kirsty Brookes, Interim Manager at Northwick GrangeThank you for your feedback its very appreciated and i will pass this on to the staff team.
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Review from Glynis L (Daughter of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to live at Northwick Grange in November 2019 after being diagnosed with vascular dementia which worsened after losing her husband, her lifelong partner. We chose NG as we felt the atmosphere and intimacy was in keeping with living in a family home. Mum was a wanderer, always trying to
'go home' and struggled to settle at first but with lots of patience and kindness it wasn't too long before she started to show signs of being more settled. She is a people person and has enjoyed good friendships with residents and good relationships with all members of staff. Continued patience and kindness has enabled mum to be in a happy place. Her changing needs are always addressed and this makes me feel that mum moving to NG is exactly what she needed then and needs now to keep her safe.
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Review from Carla W (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Northwick Grange since April and it's been a challenging time due to her dementia. The staff have made sure she's settled, medication addressed with the doctor, sorted podiatrist when needed, serve her beautiful home-cooked meal in her room when she doesn't want to go to the dining
room, organise lovely activities and even tell her when music activity is on which she loves. So thoughtful and each individual need is attended to. We can relax and take comfort in Mum being cared for and her sometimes challenging times are never a problem, staff know how to deal with things. It's been a privilege to have Mum
in this small, caring, family-like home.
Thank you to all and especially those who make time in a hectic schedule to make Mum feel like she's the only resident there (when they're actually rushed off their feet) Highly recommended, 5 stars.
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Review from Tony S (Son of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since July 2023 and from day one, the staff have been brilliant with her.
Personally, I have a very good relationship with all members of staff, who constantly inform me of any issues relating to my mother's wellbeing.
My mother has her own room, which is maintained to
a high standard and has numerous photographs and mementos on display.
The staff treat my mother with respect and consideration. The relationship between all members of staff and my mother is brilliant.
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Review from Ann S (Daughter-in-law of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident for the last 18 months and the staff made mom feel at home from the first day. They treat her with respect and with dignity.
Nothing is too much trouble for them and they have built a very good relationship with her. The whole house feels like a family unit, they
carry out their daily routines with care and to a professional standard.
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Review from J S (Daughter-in-law of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous service from the carers. Nothing is too much trouble. Always trying new things to do with the patients to help keep them happy. Always get polite and helpful information when needed. When visiting always made welcome.
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Review from J S (Daughter of Resident) published on 27 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom is a resident here, and all I can really say is this place is outstanding, the care, the attention to detail. And my mom is so well cared for and looked after. And from what I see so are all the other residents. The staff all seem to actually care about their residents. And treat them all with
the upmost respect. My one criticism is that they don't have Mom on an I.V. for her tea.
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Review from D L (Son of Resident) published on 27 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
They take great care of my mom. I turn up unannounced and it's never a problem, which is so reassuring to find everything as it should be. My mom is a dementia patient, which is challenging for them I'm sure but staff go above and beyond to make sure her time here is as enjoyable as it can be. I'm happy
my mom is here and have no hesitation in recommending.
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Review from J T (Nephew of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very warm and welcoming home, with plenty of resident interaction. They go above and beyond with the entertainment for the residents and safety is clearly paramount. The deputy manager is an asset to the home and has such a lovely relationship with my Auntie. Keep up the great work. We appreciate you
all very much!
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Review from Laurie P (Niece of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt joined in November 2013 and ever since she's been there she seems settled more than she was, all staff are so friendly, warm and welcoming and put her mind at rest by reassuring her, she loves to help them out as she's so able, all staff are credit to the home, all rooms are always kept clean
and homely and regular trips out too. Highly recommended.
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Review from J W (Daughter-in-law of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has settled lovely in your care, she has a lovely cosy room and we love seeing her being involved with all the activities you do with them. We love to see her dancing and having a sing-song with all the residents and care staff.
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Review from Katie P (Aunt of Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would definitely recommend Northwick Grange, they all do a really good job and it's like a family vibe! They do a great job looking after all the residents especially my great auntie, keep going with the great work you are doing!
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Review from Sally S (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Northwick Grange are wonderful! They ensure that the residents are cared for and feel safe.
They also have organised a number of activities to support the resident's stimulation and social inclusion; such as singers, music, and exercise.
In addition they make family members feel welcome
when we visit, and also have invited us to a number of events on Valentine’s Day, Mother’s Day and Easter.
Well done to one member of staff in particular and all of your staff!
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Review from Mark W (Son of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From November my elderly mother who suffers with vascular dementia and Alzheimer's disease has been a resident of Northwick Grange Care Home, what a godsend they have been for my mum she is loved cared for emotionally and physically she’s kept safe even though she’s declining in her mental capacity
she is thriving at the home, nothing is too much trouble, she has her own room there are lots of activities for the residents to take part in the food is amazing the staff each and every one of them go far and beyond in caring for my mum and for that I will be eternally thankful, the management are easy to get on with and keep you very informed of what’s what the manager is lovely and my mother thinks a lot of her.
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Review from Shelley G (Granddaughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan spent just over a year here at Northwick Grange and I’m so pleased she did. All aspects of her care were very good from all the staff. The care home has a nice relaxed feel to it and my family and I could visit whenever we wanted to. Nan’s first bedroom she was given when she arrived there was
lovely. Her needs then changed and she was offered a ground floor bedroom which was also lovely. The staff really were fantastic with her. Nan loved to have a joke and they always joined in with her. The meals were great, a choice was offered, and lots of fruit with snack times. When I visited I was always offered too. Good range of activities and live performances from great singers etc. I know my nan was happy here and it made my visits to come and see her relaxed and happy reassuring knowing that.
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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Northwick Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.891 for Northwick Grange is calculated as follows: ( (180 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 201 Ratings = 4.891
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Northwick Grange is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Kirsty Brookes

Job Title: Home Manager Joined: 2022

Kirsty has held a number of roles within the organisation and the Manager of Northwick Grange since 2022

Frequently Asked Questions about Northwick Grange

What types of Care is Northwick Grange registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Northwick Grange have?

There are 22 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Northwick Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Northwick Grange to the centre of Worcester?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Northwick Grange to verify any information. View our terms and conditions. Northwick Grange has an Enhanced Service - more info.