Northwick Grange

Knowing she was safe, comfortable and well cared for gave our family great peace of mind. We are very grateful to all the staff and would highly recommend Northwick Grange Care Home.

Highly Recommend.

My mum has been at Northwick Grange since last August. She has Dementia as well as diabetes. I visit regularly and have found the care that she has been given as excellent. The staff are hardworking, kind and can't do enough for my lovely mum. Daily entertainment includes: craft, singing, dancing, games and many visiting singers and musicians. The whole place has a warm, friendly and community feel. I like the fact that the majority of the residents are together in one big social area.

My lovely mother-in-law, Gill, has been at Northwick Grange Care Home for over 12 months now, and it truly is a home from home. It's a beautiful, cosy place with such a warm and welcoming atmosphere.

The staff are wonderful, always friendly, caring, and supportive - and there's constantly something special going on with activities and events to keep everyone engaged and smiling.

Thank you to all the team for the kindness and hard work you show every day. Keep up the amazing work, everyone..

my mum has lived in the care home for the past 14 months and what a fantastic carehome this is the staff are very friendly and polite always offer us a drink when we arrive staff are always on hand to any questions or concerns we may have. There are plenty of activities throughout the day for residents to participate in if they want to. The home is very clean and well kept. Residents are certainly looked after with drinks and treat throughout the day and well fed in all a fabulous carehome whick I can highly recommend

Would definitely recommend.

My mum came to live at Northwick Grange in November 2019 after being diagnosed with vascular dementia which worsened after losing her husband, her lifelong partner. We chose NG as we felt the atmosphere and intimacy was in keeping with living in a family home. Mum was a wanderer, always trying to 'go home' and struggled to settle at first but with lots of patience and kindness it wasn't too long before she started to show signs of being more settled. She is a people person and has enjoyed good friendships with residents and good relationships with all members of staff. Continued patience and kindness has enabled mum to be in a happy place. Her changing needs are always addressed and this makes me feel that mum moving to NG is exactly what she needed then and needs now to keep her safe.

Thank you to all and especially those who make time in a hectic schedule to make Mum feel like she's the only resident there (when they're actually rushed off their feet) Highly recommended, 5 stars.

The staff treat my mother with respect and consideration. The relationship between all members of staff and my mother is brilliant.

Nothing is too much trouble for them and they have built a very good relationship with her. The whole house feels like a family unit, they carry out their daily routines with care and to a professional standard.

Fabulous service from the carers. Nothing is too much trouble. Always trying new things to do with the patients to help keep them happy. Always get polite and helpful information when needed. When visiting always made welcome.

My mom is a resident here, and all I can really say is this place is outstanding, the care, the attention to detail. And my mom is so well cared for and looked after. And from what I see so are all the other residents. The staff all seem to actually care about their residents. And treat them all with the upmost respect. My one criticism is that they don't have Mom on an I.V. for her tea.

They take great care of my mom. I turn up unannounced and it's never a problem, which is so reassuring to find everything as it should be. My mom is a dementia patient, which is challenging for them I'm sure but staff go above and beyond to make sure her time here is as enjoyable as it can be. I'm happy my mom is here and have no hesitation in recommending.

Very warm and welcoming home, with plenty of resident interaction. They go above and beyond with the entertainment for the residents and safety is clearly paramount. The deputy manager is an asset to the home and has such a lovely relationship with my Auntie. Keep up the great work. We appreciate you all very much!

My aunt joined in November 2013 and ever since she's been there she seems settled more than she was, all staff are so friendly, warm and welcoming and put her mind at rest by reassuring her, she loves to help them out as she's so able, all staff are credit to the home, all rooms are always kept clean and homely and regular trips out too. Highly recommended.

My mother-in-law has settled lovely in your care, she has a lovely cosy room and we love seeing her being involved with all the activities you do with them. We love to see her dancing and having a sing-song with all the residents and care staff.

I would definitely recommend Northwick Grange, they all do a really good job and it's like a family vibe! They do a great job looking after all the residents especially my great auntie, keep going with the great work you are doing!

Well done to one member of staff in particular and all of your staff!

From November my elderly mother who suffers with vascular dementia and Alzheimer's disease has been a resident of Northwick Grange Care Home, what a godsend they have been for my mum she is loved cared for emotionally and physically she’s kept safe even though she’s declining in her mental capacity she is thriving at the home, nothing is too much trouble, she has her own room there are lots of activities for the residents to take part in the food is amazing the staff each and every one of them go far and beyond in caring for my mum and for that I will be eternally thankful, the management are easy to get on with and keep you very informed of what’s what the manager is lovely and my mother thinks a lot of her.

My Nan spent just over a year here at Northwick Grange and I’m so pleased she did. All aspects of her care were very good from all the staff. The care home has a nice relaxed feel to it and my family and I could visit whenever we wanted to. Nan’s first bedroom she was given when she arrived there was lovely. Her needs then changed and she was offered a ground floor bedroom which was also lovely. The staff really were fantastic with her. Nan loved to have a joke and they always joined in with her. The meals were great, a choice was offered, and lots of fruit with snack times. When I visited I was always offered too. Good range of activities and live performances from great singers etc. I know my nan was happy here and it made my visits to come and see her relaxed and happy reassuring knowing that.