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Care Provided by Westmead Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
Funding & Fees
Contact Westmead Residential Care Home to confirm what's included and get a personalised quote
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1105 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harmony Care Consortium Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Taymar Phillips (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2002
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (2)
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Westmead Residential Care Home Reviews (80)
9.8
Westmead Residential Care Home has a Review Score of 9.8 (9.760) out of 10, based on 18 reviews in the last 2 years.
Over all time Westmead Residential Care Home has 80 reviews.
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Overall Experience
Date Published
Reviewer Connection to Westmead Residential Care Home
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Review from C S (Partner of Resident) published on 1 August 2024 Submitted via Postal Card•
Overall Experience
My partner was on a week-long respite break. We were treated well and respectfully.
The staff were polite and friendly and helped my partner to settle despite a few initial teething problems. They dealt with challenges appropriately, and I was kept informed throughout the stay.
The staff were polite and friendly and helped my partner to settle despite a few initial teething problems. They dealt with challenges appropriately, and I was kept informed throughout the stay.
I would...
My partner was on a week-long respite break. We were treated well and respectfully.
The staff were polite and friendly and helped my partner to settle despite a few initial teething problems. They dealt with challenges appropriately, and I was kept informed throughout the stay.
The staff were polite and friendly and helped my partner to settle despite a few initial teething problems. They dealt with challenges appropriately, and I was kept informed throughout the stay.
I would definitely consider Westmead for future respite breaks.
↩Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home
Thank you for your review. We're glad to hear that your partner had a positive respite experience and look forward to welcoming you both back to Westmead in the future.
Review from A F (Son of Resident) published on 10 July 2024 Submitted via Postal Card•
Overall Experience
My Mother had a very pleasant time in Westmead for me to have a holiday. I had peace of mind knowing her needs were going to be well cared for.
My Mother had a very pleasant time in Westmead for me to have a holiday. I had peace of mind knowing her needs were going to be well cared for.
↩Reply from Kate Yates, Communications and Content Specialist at Westmead Residential Care Home
We are delighted to hear you were able to enjoy your holiday knowing your mother was being cared for at Westmead, she is most welcome to join us again for respite in the future.
Review from Chantelle C (Granddaughter of Resident) published on 10 November 2023 Submitted via Website•
Overall Experience
Westmead is a wonderful place. The staff were amazing with my grandma always going above and beyond to help us with literally anything. Kate the entertainment organiser did a fantastic job at keeping everyone busy and entertained and it was so lovely to see her doing 1 to 1 with them as and when...
Westmead is a wonderful place. The staff were amazing with my grandma always going above and beyond to help us with literally anything. Kate the entertainment organiser did a fantastic job at keeping everyone busy and entertained and it was so lovely to see her doing 1 to 1 with them as and when she could. And Porche the manager was like no other. The staff treated grandma as if she were their own family member. Grandma was well and truly looked after here by an incredible team! And we could never thank them enough for everything they did for her and us as a family.
Review from Sylvia B (Wife of Resident) published on 4 September 2023 Submitted via Website•
Overall Experience
My husband came here for respite care for a few days. The staff were really friendly and helpful and the facilities are very good. Food was tasty and he was given the option of eating in his room or in the dining room. He would be happy to stay here again.
My husband came here for respite care for a few days. The staff were really friendly and helpful and the facilities are very good. Food was tasty and he was given the option of eating in his room or in the dining room. He would be happy to stay here again.
↩Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home
Thank you for your kind words for our home and team at Westmead Residential Care Home! It's wonderful to hear that your husband enjoyed his respite stay and that you were so pleased with the care and food. Best wishes, Fae
Review from Susan P (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card•
Overall Experience
I visit two to three times a week, I always find my mother clean and happy with her care. The activities are outsanding, a lot of thought goes into them. My mother seems well fed, there is always tea and coffee coming round. The staff are very friendly and very nice to my mum and me. I'm glad I...
I visit two to three times a week, I always find my mother clean and happy with her care. The activities are outsanding, a lot of thought goes into them. My mother seems well fed, there is always tea and coffee coming round. The staff are very friendly and very nice to my mum and me. I'm glad I chose Westmead.
↩Reply from Lisa McCauley, Social media officer at Westmead Residential Care Home
Thank you for taking the time to leave a review. We are delighted to hear about your experience at Westmead and that your mother is happy and well cared for. We will pass your kind words on to the team. Best wishes.
Review from Janet Y (Partner of Resident) published on 14 August 2023 Submitted via Postal Card•
Overall Experience
Lovely caring staff. My husband couldn't be looked after anywhere else. All care excellent. Staff interact beautifully. Nothing too much trouble. He loves them all. And if he is happy we are.
Thank you all.
Lovely caring staff. My husband couldn't be looked after anywhere else. All care excellent. Staff interact beautifully. Nothing too much trouble. He loves them all. And if he is happy we are.
Thank you all.
↩Reply from Lisa McCauley, Social media officer at Westmead Residential Care Home
Thank you for taking the time to write a review. We are pleased to hear you are happy with the care we provide for your husband. Thank you for your kind words. Best wishes.
Review from Margaret F (Friend of Resident) published on 8 August 2023 Submitted via Website•
Overall Experience
Residents treated with respect, kindness, and wonderful care.
So many activities to keep residents busy, mobile, and connected to the outside world.
Visits to museums, and stately homes.
Visits to markets and shopping centres.
Gentle walks along the river to see and hear the birds.
So many activities to keep residents busy, mobile, and connected to the outside world.
Visits to museums, and stately homes.
Visits to markets and shopping centres.
Gentle walks along the river to see and hear the birds.
Visits by...
Residents treated with respect, kindness, and wonderful care.
So many activities to keep residents busy, mobile, and connected to the outside world.
Visits to museums, and stately homes.
Visits to markets and shopping centres.
Gentle walks along the river to see and hear the birds.
Visits by children from local schools.
Concerts from local singing groups.
As well as pampering sessions for their well-being.
Quizzes to help with memory.
Art for joy and satisfaction.
So many activities to keep residents busy, mobile, and connected to the outside world.
Visits to museums, and stately homes.
Visits to markets and shopping centres.
Gentle walks along the river to see and hear the birds.
Visits by children from local schools.
Concerts from local singing groups.
As well as pampering sessions for their well-being.
Quizzes to help with memory.
Art for joy and satisfaction.
All this and wonderful staff.
Review from Karen B (Daughter of Resident) published on 8 August 2023 Submitted via Website•
Overall Experience
Mum unfortunately could no longer be at home due to onset dementia and after several falls it was decided a home was the best place. I had heard from a few people about Westmead and thankfully the home's manager visited Mum in hospital and offered her a place there and then. She is still a little...
Mum unfortunately could no longer be at home due to onset dementia and after several falls it was decided a home was the best place. I had heard from a few people about Westmead and thankfully the home's manager visited Mum in hospital and offered her a place there and then. She is still a little unsettled but I know it will take time to adjust. But she has a better social life now thanks to one member of staff in particular arranging more daily events than she ever had. She's out and about in the mini bus with trips to a garden centre in Tewkesbury, ice creams at Church fields, sing along rides and much more. The entertainment and activities inside the home are brilliant. The care she is receiving is very good and when Mum is down she gets lots of hugs. The menu always looks good and the smells from the kitchen make your stomach rumble. Thank you all for looking after Mum.
Review from J L (Daughter of Resident) published on 4 August 2023 Submitted via Website•
Overall Experience
My mom from the minute she arrived was treated with kindness with love and support. She found it very difficult in the early days but every one of the staff from the top down, even the residents, helped to make her feel welcome. Her care was excellent, the carers spot and act on even the smallest...
My mom from the minute she arrived was treated with kindness with love and support. She found it very difficult in the early days but every one of the staff from the top down, even the residents, helped to make her feel welcome. Her care was excellent, the carers spot and act on even the smallest issues quickly and refer to medical staff if there is a need or deal with it themselves if they can. Communication was very good. She always said the food was excellent and also the laundry service.
The activities are amazing, from fun games to trips out to some amazing places with all abilities catered for. Mom loved going out for a coffee.
All the staff also take time to care for family members it can be quite upsetting but they have all supported me through the tough times which I will be forever grateful.
The activities are amazing, from fun games to trips out to some amazing places with all abilities catered for. Mom loved going out for a coffee.
All the staff also take time to care for family members it can be quite upsetting but they have all supported me through the tough times which I will be forever grateful.
I am sure I made the best decision to place Mom at Westmead.
↩Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home
Thank you so much for your wonderful review for Westmead Residential Care Home. It is so appreciated by our team, thank you. Best wishes.
Review from Dave P (Son of Resident) published on 4 August 2023 Submitted via Website•
Overall Experience
I cannot speak too highly of Westmead Residential Care Home.
Making the decision to place a parent in full time care and which home is an extremely difficult decision. After looking at many reviews and taking advice from friends, we visited several homes before settling on Westmead.
Making the decision to place a parent in full time care and which home is an extremely difficult decision. After looking at many reviews and taking advice from friends, we visited several homes before settling on Westmead.
From the...
I cannot speak too highly of Westmead Residential Care Home.
Making the decision to place a parent in full time care and which home is an extremely difficult decision. After looking at many reviews and taking advice from friends, we visited several homes before settling on Westmead.
From the initial visit and contact with several members of staff, it was apparent that the level of individual care is excellent. The staff are probably the most important aspect of any care home, and in the case of Westmead they are outstanding.
Making the decision to place a parent in full time care and which home is an extremely difficult decision. After looking at many reviews and taking advice from friends, we visited several homes before settling on Westmead.
From the initial visit and contact with several members of staff, it was apparent that the level of individual care is excellent. The staff are probably the most important aspect of any care home, and in the case of Westmead they are outstanding.
I can honestly say that since moving into Westmead, Mum's quality of life and general wellbeing has improved immensely.
↩Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home
Thank you so much for your lovely review for Westmead Residential Care Home!
Review from Deborah P (Cousin of Resident) published on 4 August 2023 Submitted via Website•
Overall Experience
My husband's cousin came to you in June. I visit her every week, can't praise the care she gets. She gets very upset when I leave, but I know any member of staff will take her off me to ease me leaving. I love the fact that there is so much going on, that she goes out regularly on the bus for...
My husband's cousin came to you in June. I visit her every week, can't praise the care she gets. She gets very upset when I leave, but I know any member of staff will take her off me to ease me leaving. I love the fact that there is so much going on, that she goes out regularly on the bus for trips.
Very happy with her care.
↩Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home
Thank you for taking the time to review our home. We are so pleased to hear how happy you are with your cousin-in-law's care at Westmead. Best wishes.
Review from J C (Son of Resident) published on 4 August 2023 Submitted via Website•
Overall Experience
Nice homely care home. The staff are very friendly and helpful. Residents have plenty of activities to take part in and also little trips too. Mum enjoys the garden and green house facilities. Thank you Westmead!
Nice homely care home. The staff are very friendly and helpful. Residents have plenty of activities to take part in and also little trips too. Mum enjoys the garden and green house facilities. Thank you Westmead!
Review from Ann R (Daughter of Resident) published on 17 February 2023 Submitted via Website•
Overall Experience
My mother has been a resident for 4 years and has received continuously fantastic care. The home is always welcoming and clean and smells nice with wonderful kind genuinely caring staff always cheerful and helpful. Not a grand stately home but much more importantly it feels like a happy place. My...
My mother has been a resident for 4 years and has received continuously fantastic care. The home is always welcoming and clean and smells nice with wonderful kind genuinely caring staff always cheerful and helpful. Not a grand stately home but much more importantly it feels like a happy place. My mum is well looked after, comfortable and feels loved. Definitely recommend.
Review from S M (Niece of Resident) published on 13 February 2023 Submitted via Website•
Overall Experience
A lovely home with a very nice feel. All staff that I've had contact with have always been very helpful and show great consideration for the welfare of both residents and families. We're very happy with the care and respect shared with us. Communication is very good and the activities on offer are...
A lovely home with a very nice feel. All staff that I've had contact with have always been very helpful and show great consideration for the welfare of both residents and families. We're very happy with the care and respect shared with us. Communication is very good and the activities on offer are varied and photos of events are shared swiftly for families to enjoy.
Review from Nichola K (Daughter of Resident) published on 10 February 2023 Submitted via Website•
Overall Experience
It's a devastating decision to have to make when it comes to putting your much loved dad into a care home. We had hoped to have him closer to our home but the Westmead Residential Care Home was the only available place at the time. We had plans to move him when we could but with the care and love...
It's a devastating decision to have to make when it comes to putting your much loved dad into a care home. We had hoped to have him closer to our home but the Westmead Residential Care Home was the only available place at the time. We had plans to move him when we could but with the care and love they have given Dad we would not attempt to move him now. He is settled and happy there.
The staff are considerate and friendly and the standard of care has been excellent. The home is spotlessly clean and the food is lovely. Activities are put on throughout the week for residents and they have even encouraged Dad to play the piano again, which is lovely.
The staff are considerate and friendly and the standard of care has been excellent. The home is spotlessly clean and the food is lovely. Activities are put on throughout the week for residents and they have even encouraged Dad to play the piano again, which is lovely.
The overall management of the home is excellent and the manager has been brilliant, supporting us through difficult times with Dad. I would highly recommend this home to anyone.
Review from Lorraine S (Daughter of Resident) published on 10 February 2023 Submitted via Website•
Overall Experience
My father has been at Westmead Residential Care Home for ten months. His care is quite exceptional, I cannot praise it highly enough. My father has advanced Alzheimer's and is treated with dignity, respect and kind attention by all the amazing staff.
There are activities almost every day and one...
My father has been at Westmead Residential Care Home for ten months. His care is quite exceptional, I cannot praise it highly enough. My father has advanced Alzheimer's and is treated with dignity, respect and kind attention by all the amazing staff.
There are activities almost every day and one to one attention fitted into the week too. Trips out are organised and also visits to the home from craft stalls, local school children, the local bikers, singers and acrobats. They even organised a little mini festival with a live band, some fun festival activities and food in the summer.
There are activities almost every day and one to one attention fitted into the week too. Trips out are organised and also visits to the home from craft stalls, local school children, the local bikers, singers and acrobats. They even organised a little mini festival with a live band, some fun festival activities and food in the summer.
This is an exceptional gem in the sometimes murky waters of care homes.
Review from Tracey C (Daughter of Resident) published on 10 February 2023 Submitted via Website•
Overall Experience
Love to see my mum smiling, making friends, choosing to join in with a variety of activities that she would never have done before, eating, joking with staff and being safe. It's also lovely to hear staff saying such nice things about her. I couldn't be happier.
Love to see my mum smiling, making friends, choosing to join in with a variety of activities that she would never have done before, eating, joking with staff and being safe. It's also lovely to hear staff saying such nice things about her. I couldn't be happier.
Review from Gill A (Sister of Resident) published on 24 October 2022 Submitted via Postal Card•
Overall Experience
Westmead Residential Care Home has been the ideal place for my sister to recuperate following an operation. The staff have been unfailingly kind and considerate and the standard of care has been high. My sister has been treated as an individual and her wishes are considered where possible. My...
Westmead Residential Care Home has been the ideal place for my sister to recuperate following an operation. The staff have been unfailingly kind and considerate and the standard of care has been high. My sister has been treated as an individual and her wishes are considered where possible. My sister has been very happy here.
Review from Pauline S (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card•
Overall Experience
Mum is very happy here as everyone is very friendly and she is well looked after. There are plenty of activities to keep her occupied and it's such a lovely environment. Lovely and clean and very good food. Mum especially likes her cooked breakfast.
Mum is very happy here as everyone is very friendly and she is well looked after. There are plenty of activities to keep her occupied and it's such a lovely environment. Lovely and clean and very good food. Mum especially likes her cooked breakfast.
↩Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home
Thank you so much for taking the time to review our home. It is so wonderful to hear how happy your mum is with us at Westmead and how much she loves her cooked breakfasts! Best wishes, Fae
Review from Sue G (Daughter of Resident) published on 4 October 2022 Submitted via Postal Card•
Overall Experience
Lovely care home. Residents are well cared for and they are very motivated by all the activities. The staff are friendly and caring. I'm more than happy with everything that is done for Mum. In fact, I'm thinking of booking a place here!
Lovely care home. Residents are well cared for and they are very motivated by all the activities. The staff are friendly and caring. I'm more than happy with everything that is done for Mum. In fact, I'm thinking of booking a place here!
↩Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home
Thank you so much for your kind words for our team and home. It's wonderful to hear how happy you are with the care provided to your mum. You are more than welcome at any time, even just for some tea and cake! Best wishes, Fae
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Westmead Residential Care Home.
Accreditations
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