Search...

Westmead Residential Care Home

Westmead Close, off Ledwych Road, Droitwich, Worcestershire WR9 9LG
Sanctuary Care Ltd Logo
Jobs
Westmead Residential Care Home logo
Excellent care. Very good foodMichael G(Respite Resident/Service User)
Westmead Residential Care Home, Droitwich
I recommend this home to anybody who have any relatives needing to go in a home it is first classTony L(Son of Resident/Service User)
Westmead Residential Care Home, Droitwich
I would not hesitate to recommend it to friends/familySandra(Daughter of Resident/Service User)
Westmead Residential Care Home, Droitwich

The variety of activities the residents enjoy at Westmead is very special. The home’s award-winning activities coordinator is passionate about researching residents’ life histories, to find out what matters to them, so she can organise activities that bring them joy.

And the group activities are just as special, from surprise ‘Magical Mystery Tours’ in the minibus, to trips to local attractions like the riverside at Worcester and local equestrian centre.

There’s...  

Care Provided by Westmead Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,105From £1,105

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1105 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Westmead Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Taymar Phillips (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)

Westmead Residential Care Home Reviews (80)

Submit a Review
9.8

Westmead Residential Care Home has a Review Score of 9.8 (9.829) out of 10, based on 20 reviews in the last 2 years. Over all time Westmead Residential Care Home has 80 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Westmead Residential Care Home
Loading...
Showing 80 reviews matching selected criteria
Review from Alan C (Son of Resident) published on 4 October 2022 Submitted via Postal Card
Overall Experience

Friendly and caring staff who go above and beyond to make residents comfortable and happy.

Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home

Thank you for your kind words for our team and home at Westmead, it is so appreciated! Best wishes, Fae

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Corinna W (Daughter of Resident) published on 16 August 2022 Submitted via Website
Overall Experience

We moved my dad up to Westmead Residential Care Home at the end of April. He has Alzheimer’s and was previously in a care home in London where we did not feel he was being adequately cared for. Since being at Westmead, he has flourished. He joins in with activities and engages with both staff and residents. We feel comfortable and have complete faith that he is being well cared for. The staff are friendly and welcoming and the activities coordinator puts on a varied range of activities to suit all. We feel very informed by regular Facebook posts and photos. As well as this we have found that our phone enquiries and emails are responded to promptly. Thank you, Westmead.

Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home

Thank you so much for taking the time to review our home and for your kind words for our team at Westmead Residential Care Home. It's wonderful to hear how well your father is doing with us and that you have complete peace of mind with him now being in our care. Best wishes, Fae

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue S (Daughter of Resident) published on 1 June 2022 Submitted via Website
Overall Experience

My mum has been a resident at Westmead for two years. I have always found the staff friendly and helpful. I’m kept informed of Mum's progress and the activities over the past few months have been amazing. Keep up the good work and thanks to everyone who works there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deborah P (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card
Overall Experience

Mom moved into Westmead at the end of March. She was made to feel very welcome and loved her bedroom which I had been able to make feel very homely with Mom's treasured belongings from her own home. Mom enjoys having company and security of care 24/7 at the end of her call bell. All the staff have been very careful to provide a person-centred approach to her needs. Mom enjoys home-cooked meals and a cup of tea in a china cup and saucer. Well done Westmead!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine S (Daughter of Resident) published on 1 June 2022 Submitted via Website
Overall Experience

I wouldn’t hesitate in recommending Westmead to anyone looking for somewhere for a loved one to live. Since my dad moved there in October 2020 the care given to him has been excellent. The staff are very friendly and helpful and nothing is too much trouble for them in making sure residents have everything they need. My dad suffers from dementia and they have encouraged and got him to join in the many activities that are available to the residents. During the Covid pandemic, the care given to residents was excellent and they made sure residents kept in touch with their families at all times. Staff should feel proud of themselves for how they care for their residents at all times.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jacqueline C (Wife of Resident) published on 22 February 2022 Submitted via Postal Card
Overall Experience

Care and concern are very good. They try hard to meet my husband's needs and are friendly and helpful. Always try to answer questions or queries that are put to them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pamela S (Daughter of Resident) published on 14 July 2021 Submitted via Postal Card
Overall Experience

The review was very informative and I was very impressed with the way it was conducted. Westmead Care Home is an excellent care home and my mother is very happy in her home and well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen R (Daughter of Resident) published on 21 May 2021 Submitted via Website
Overall Experience

Excellent care provision by kind and friendly staff who have all done so much to ensure that none of the residents has contracted Covid-19 and continue to protect them as the guidelines change. Lovely newsletter with photos and description of activities which are obviously carefully selected to involve everyone. In these challenging times, the staff have done their utmost to ensure that residents have whatever contact is possible with their family members and to give them fun activities to enjoy in order that they do not feel too cut off from the outside world. Well done everyone!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris G (Daughter of Resident) published on 13 May 2021 Submitted via Website
Overall Experience
Mom came to Westmead during the lockdown in February 2021. After isolating for 14 days she was integrated into the home with the other residents.

As a family (I have 3 brothers plus myself) we have found the home to be organised, welcoming and have the utmost care for our mom. The biggest compliment is regarding communication which we have found to be timely which is so important. We are also encouraged to call whenever which puts your mind at ease, all staff are polite and courteous.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Marilyn T (Sister of Resident) published on 12 August 2020 Submitted via Postal Card
Overall Experience

It's a home from home, very helpful. They are like family to everyone who visits.

Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home

Thank you so much for your lovely review, our team will appreciate it. Best wishes, Fae.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from June G (Daughter of Resident) published on 24 July 2020 Submitted via Website
Overall Experience
When looking for 24/7 care for my mother, a friend recommended the Westmead after l had visited quite a few. We were quite impressed with what they have to offer.

My mother has been resident now for 5-years, and now 98 years young, we know she is in a safe and secure homely environment.

Reply from Fae Doherty, Senior Marketing Officer at Westmead Residential Care Home

Thank you for such a lovely review of our home and team. Best wishes, Fae

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachel M (Daughter of Resident) published on 13 January 2020 Submitted via Website
Overall Experience

I would not hesitate to recommend the Westmead Care Home to anyone requiring care for elderly relatives. It is like a home from home and the staff are friendly and caring. The service is first class.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn G (Daughter of Resident) published on 14 February 2019 Submitted via Postal Card
Overall Experience

Before I decided on Westmead I did extensive research and ultimately made my decision on the staff, quality of care, surroundings and observations made when I visited. My mother has been a resident for 3 years now, and whilst her condition is degenerating, I have absolutely no concerns that she is in the best care with a team of professionals, and importantly a team that has longevity.

Reply from Fae Doherty, Marketing Officer at Westmead Residential Care Home

Dear Lynn, thank you for your feedback. It is good to hear that you have peace of mind knowing that your mother is well cared for here with us at Westmead. I will be sure to pass your kind words onto the team. Best wishes, Fae.

Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane T (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card
Overall Experience

My mother age 101 has been bedridden for 6 months and the care and compassion shown to her have been exemplary. Kindness is always apparent in this care home and that is beyond price.

Reply from Fae Doherty, Marketing Officer at Westmead Residential Care Home

Dear Diane, thank you for your kind words about Westmead. Your feedback is truly invaluable to our team, so I will be sure to pass your comments onto Michelle and the team. Best wishes, Fae

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael G (Respite Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience

Attentive staff. Excellent care. Very good food. One week's respite care. Will be happy to go again.

Reply from Fae Doherty, Marketing Officer at Westmead Residential Care Home

Dear Michael, thank you so much for your feedback. It is so wonderful to hear how much you enjoyed your time with us at Westmead - I am sure our staff would be more than happy to welcome you again at any time. I will pass your kind words onto Michelle and the team. Best wishes, Fae

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from P I (Daughter of Resident) published on 9 January 2019 Submitted via Postal Card
Overall Experience
We have been very pleased with my mum's care. The staff create a cheerful atmosphere and keep the residents busy with entertainment and according to mum, the food is very good too.

We are more than satisfied with the care and the staff are very approachable.

Reply from Fae Doherty, Marketing Officer at Westmead Residential Care Home

Thank you so much for your feedback, it really is invaluable to us. It is wonderful to hear how happy you are with your mum's care. I will be sure to pass your kind words onto Michelle and the team at Westmead. Best wishes, Fae

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean M (Wife of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

Every care is taken of my husband. He is happy. The staff are all kind to him and patient. His clothes are carefully laundered and he always appears clean and smart. He enjoys his food.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael O (Son of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

Both family, friends and mother are very happy with all that the staff do in their care. Kind, caring, helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather S (Daughter of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident since February 2017 and her care has been exemplary. She is at peace content and happy in her in her "new home". During this time I have got to know the staff well and trust them in all aspects of her care. My 94-year-old father who visits his wife frequently with me always feels she has the best possible care and attention. I can only sincerely thank all the staff at Westmead.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil H (Son of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

Good overall service. Care excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Westmead Residential Care Home.

Upcoming Events

There are no upcoming events for Westmead Residential Care Home.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Westmead Residential Care Home.

Meet the Team (4)

Kate Lockwood
Kate LockwoodJob Title:Activities co-ordinatorJoined: 2020

Kate is our award-winning activities coordinator, who devotes so much time to getting to know exactly who her residents are as unique individuals and what they love to do, so she can organise bespoke activities which bring them so much joy.

Kate is truly outstanding and has recently won The Care Hero Award and the Outstanding Contribution to Health and Social Care in Worcestershire Award in the Worcestershire Health and Social Care Awards 2023.

Taymar Phillips
Taymar PhillipsJob Title:Home ManagerJoined: 2004

Taymar has worked with us at Westmead for nearly 20 years - first starting as a care assistant, then to a full-time team leader, deputy manager and now the home manager she is today.

Speaking of her role at Westmead Taymar said: "I really do enjoy what I do - it is so rewarding.

"Westmead is special to me as it is like my second home and family. I am very passionate and proud to be at Westmead."

Tina Quinn
Tina QuinnJob Title:AdministratorJoined: 2000

Tina has been with us at Westmead for 23 years. She prides herself on always being there for our residents, their families and staff.

Tina says that what makes Westmead special is the longevity of the team - which shows how committed each and every staff member is to providing the very best care. It really does make Westmead a special place to be.

Geraldine Smith
Geraldine SmithJob Title:Housekeeping AssistantJoined: 2017

Geraldine brings with her to Westmead a wealth of experience, spending over 30 years working in the care sector and has now been with us for over 5 years.

"I love being part of a team that cares for others regardless of their job role - staff, residents and their loved ones alike."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westmead Residential Care Home to verify any information. View our terms and conditions. Westmead Residential Care Home has an Enhanced Service -more info.