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Westmead Residential Care Home

Westmead Close, off Ledwych Road, Droitwich, Worcestershire WR9 9LG
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Excellent care. Very good foodMichael G(Respite Resident/Service User)
Westmead Residential Care Home, Droitwich
I recommend this home to anybody who have any relatives needing to go in a home it is first classTony L(Son of Resident/Service User)
Westmead Residential Care Home, Droitwich
I would not hesitate to recommend it to friends/familySandra(Daughter of Resident/Service User)
Westmead Residential Care Home, Droitwich

The variety of activities the residents enjoy at Westmead is very special. The home’s award-winning activities coordinator is passionate about researching residents’ life histories, to find out what matters to them, so she can organise activities that bring them joy.

And the group activities are just as special, from surprise ‘Magical Mystery Tours’ in the minibus, to trips to local attractions like the riverside at Worcester and local equestrian centre.

There’s...  

Care Provided by Westmead Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,105From £1,105

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1105 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Westmead Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Taymar Phillips (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)

Westmead Residential Care Home Reviews (80)

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9.8

Westmead Residential Care Home has a Review Score of 9.8 (9.829) out of 10, based on 20 reviews in the last 2 years. Over all time Westmead Residential Care Home has 80 reviews.

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Review from Dulcie J (Resident / Service User) published on 9 April 2018 Submitted via Postal Card
Overall Experience

They need to come and see for themselves to see whether it is suitable or not.

The home is short-staffed almost all the time and this impacts on the level of service provided.

Reply from Kate Yates, Senior PR Officer at Westmead Residential Care Home

Home manager said: “I am really saddened to read your review as this is the first time you have mentioned that there are areas where you feel we are falling short. We do have the correct number of care staff to look after our residents so I am surprised to read this and will obviously come and see you to chat through any concerns you have in person.”

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Review from Ann C (Wife of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

The home is clean and well decorated. The atmosphere is very welcoming and friendly and you are made to feel part of an extended family. Nothing is too much trouble and the care given is second to none. You are kept informed of your loved one's health and are made to feel part of the team.

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Review from David A (Son of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

Westmead is a clean, comfortable and safe home that has provided compassionate care for my dad at the time in his life when this was needed. This is his home and the caring staff are his extended family.

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Review from Rosalind H (Daughter of Resident) published on 24 November 2017 Submitted via Postal Card
Overall Experience

My mother has been resident at Westmead for 3 years. She has always been treated with respect and her views have always been listened to. She is always clean and well presented. I feel confident leaving her in their care.

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Review from K P (Granddaughter of Resident) published on 23 November 2017 Submitted via Postal Card
Overall Experience
Overall care is good.
Staff friendly.

Improvement suggestion; hand sanitizer at entrance and throughout building. Did appear for a period when on lock down earlier this year when mentioned to staff but has not been seen since.

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Review from Elsie T (Resident / Service User) published on 13 November 2017 Submitted via Postal Card
Overall Experience

Westmead gives us good food, drinks, good health and security measures and a wide-ranging list of activities. Staff and carers are friendly and helpful and I appreciate being looked after 24 hours a day.

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Review from Jacqui H (Daughter of Resident) published on 2 November 2017 Submitted via Postal Card
Overall Experience

My mother has only been here since September. The staff are caring and attentive however some problems with getting her clothes back. This has now been sorted.

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Review from David M (Son-in-law of Resident) published on 6 September 2017 Submitted via Postal Card
Overall Experience

Just to say my mother-in-law was very happy here and enjoyed her time in the home right up until she passed away. A big thank you to management and the caring staff.

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Review from J A M (Daughter of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience

Always polite and friendly. Mom has always been very content here! Her wishes are always respected.

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Review from Keith L (Son-in-law of Resident) published on 23 May 2017 Submitted via Postal Card
Overall Experience

I have been visiting my mother-in-law at Westmead for nearly a year now. I have nothing but praise for all of the staff, from the manager, the carers and everyone else who works there. The staff are always cheerful and nothing is too much trouble for them. Despite early stages of dementia, my mother-in-law is very happy there. She does not always want to be involved in group activities but has formed a very good friendship with another lady resident. In my opinion, the manager deserves a special mention.

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Review from John W (Son of Resident) published on 19 May 2017 Submitted via Postal Card
Overall Experience

The standard of service overall is excellent.

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Review from Tony L (Son of Resident) published on 6 March 2017 Submitted via Postal Card
Overall Experience

I recommend this home to anybody who have any relatives needing to go in a home it is first class. The staff are very helpful, parking is very good. They put on music for the ones that don't watch television, they have a sing-a-long in a different room. I was there on Sunday morning they were doing a first aid course.

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Review from P S (Friend of Resident) published on 9 December 2016 Submitted via Postal Card
Overall Experience

My friend has been in Westmead for almost 5 weeks whilst her family had a trip to Australia. The care she has received has been amazing, from receptionist, carers, kitchen staff and cleaners, they have gone above and beyond to make my friend feel wanted, safe and secure. The activities team have helped keep her entertained and encouraged her to join in. It's like having another family. I would certainly recommend Westmead to others who need either respite or residential care.

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Review from Judith C (Regular Volunteer) published on 1 November 2016 Submitted via Postal Card
Overall Experience

I have been visiting Westmead Residential Care Home for some 5 years now on a regular basis- normally once a week, giving communion to Catholic clients- have been 5 presently down to 2. It is a quiet friendly place, clean and with a welcoming atmosphere. Everyone seems happy about the food! Being now 78 years old I have seen some dreadful "care" homes, I feel this is the best I know, size and location is good, staff fantastic.

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Review from Sandra (Daughter of Resident) published on 31 October 2016 Submitted via Postal Card
Overall Experience

Well run care home. Good caring staff. I would not hesitate to recommend it to friends/family.

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Review from Fester (Son of Resident) published on 3 August 2016 Submitted via Postal Card
Overall Experience

Dad has been in care for two months now, the care and attention he is receiving is wonderful. He is very happy in his new surroundings and this has given me a huge sense of relief also a lot of pressure has been taken from me. The staff are all very friendly and professional, knowing my dad has this level of care is great news to all concerned.

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Review from Nigel J (Son of Resident) published on 29 July 2016 Submitted via Postal Card
Overall Experience

Mum is well cared for in a pleasant and clean environment with all her needs being met mostly on site.

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Review from M T (Sister of Resident) published on 27 July 2016 Submitted via Postal Card
Overall Experience

I am completing this form on behalf of my brother who is living in Westmead and is very happy. A very pleasant and well run establishment, wonderful staff. Thank you.

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Review from Vic M (Son of Resident) published on 27 July 2016 Submitted via Postal Card
Overall Experience

Having researched for a suitable home for my mother late in 2015 I settled on Westmead based on their performance reviews. I was also aware that many staff have been at Westmead for many years.

I have been more than happy with the facilities and staff any have no reservations about the care provided to my mother.

Her health has deteriorated quite quickly and the management and staff have managed the issues without fuss and have communicated with me as and when required.

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Review from Jean M (Wife of Resident) published on 5 May 2016 Submitted via Postal Card
Overall Experience

Since being in Westmead my husband has had all possible help. Suffering from vascular dementia my husband can be bewildered but help is always at hand. My husband has quite bad back pain but this too has been helped with a doctors aid. All in all I feel content at his being where he is.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 March 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Westmead Residential Care Home.

Upcoming Events

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Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Westmead Residential Care Home.

Meet the Team (4)

Kate Lockwood
Kate LockwoodJob Title:Activities co-ordinatorJoined: 2020

Kate is our award-winning activities coordinator, who devotes so much time to getting to know exactly who her residents are as unique individuals and what they love to do, so she can organise bespoke activities which bring them so much joy.

Kate is truly outstanding and has recently won The Care Hero Award and the Outstanding Contribution to Health and Social Care in Worcestershire Award in the Worcestershire Health and Social Care Awards 2023.

Taymar Phillips
Taymar PhillipsJob Title:Home ManagerJoined: 2004

Taymar has worked with us at Westmead for nearly 20 years - first starting as a care assistant, then to a full-time team leader, deputy manager and now the home manager she is today.

Speaking of her role at Westmead Taymar said: "I really do enjoy what I do - it is so rewarding.

"Westmead is special to me as it is like my second home and family. I am very passionate and proud to be at Westmead."

Tina Quinn
Tina QuinnJob Title:AdministratorJoined: 2000

Tina has been with us at Westmead for 23 years. She prides herself on always being there for our residents, their families and staff.

Tina says that what makes Westmead special is the longevity of the team - which shows how committed each and every staff member is to providing the very best care. It really does make Westmead a special place to be.

Geraldine Smith
Geraldine SmithJob Title:Housekeeping AssistantJoined: 2017

Geraldine brings with her to Westmead a wealth of experience, spending over 30 years working in the care sector and has now been with us for over 5 years.

"I love being part of a team that cares for others regardless of their job role - staff, residents and their loved ones alike."

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