Hinstock Manor

Chester Road, Hinstock, Market Drayton TF9 2TE

Staff at Hinstock Manor Residential Care Home, in Shropshire, are dedicated to improving the lives of all residents.

This dedication can be seen in every aspect of the care home from the quality of the food to the activities.

A team of well-trained and caring staff support residents. The health and well-being of residents is paramount and this is underpinned by the quality of staff and the significant on-going investment in staff training.

New residents settle in very quickly, enjoying the companionship of others and the stable, happy and relaxed homely surroundings.

Owner: Sian Thea Walker

Person in charge: Amy Parkes (Manager)

Local Authority / Social Services: Shropshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Multiple Sclerosis • Parkinson's Disease

Admission Information: Full Care Assessment Carried Out. Ages 18+.

Single Rooms: 47

Shared Rooms: 2

Rooms with ensuite WC: 37

Fees information:

Please contact us for a brochure and price details

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

Situated just off the A41 between Newport, Shropshire and Market Drayton.

Parking:

There is a private care park at the front of the home.

Latest Care Quality Commission* Report on Hinstock Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Hinstock Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Hinstock Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.808 for Hinstock Manor is calculated as follows: ( (97 Excellents x 5) + (23 Goods x 4) ) ÷ 120 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.784 Points relating to the number of positive Reviews for Hinstock Manor is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 8 Reviews ÷ 10.2 Target = 0.784

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Hinstock Manor has a Review Score of 9.6 (9.592) from 10 Reviews


Average Ratings

  • Excellent
    10
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hinstock Manor?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hinstock Manor

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Stepson of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

I now have complete peace of mind and total confidence Dad is being looked after with kindness and compassion. Every aspect is good, from the tasty and nutritious home cooking to the kindness and care of all the staff.

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   5 out of 5

Hinstock Manor is a very caring home. My father loves the food and has put on some much-needed weight since hs started there. It is cheerful, clean and bright.

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   4.7 out of 5

Hinstock Manor is a real gem of a place, it's like a five-star hotel for elderly, disabled and infirm people. I researched and visited numerous care homes when my wife and myself had to put her father into care. Hinstock Manor is head and shoulders better than any other place we visited.
The premises are well kept, clean and bright. The rooms are spotless and the staff likewise are always well presented. Every single member of the team make you feel like they are very proud of the service they provide and so they should be!
The friendliness of Hinstock Manor starts with the receptionist and is continued by every other member of staff you speak to and is simply amazing. I cannot thank them enough for the way in which they look after my In-Laws.
Food is homemade by the in-house chefs and is plentiful and wholesome. Beverages are always available and there is enough staff at all times to keep these standards high.
Well done to all your staff, I cannot recommend you highly enough!

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   5 out of 5

This care home is exceptional, in every way. It’s is clean, welcoming and most of all has the most wonderful, caring and kind staff. We could not be happier with the care they give to my Father. It’s very hard to place someone close to you in care, however, when we visit him he says he is well looked after and loves the home. My Dad has acute Alzheimer’s and can be quite demanding and a real handful at times and we know how hard he can be to cope with. All the staff, without exception, are patient, kind and caring towards him. He has an excellent room and he himself is always clean and tidy. We are very lucky to have found Hinstock Manor. We had previously looked at other care homes and none of them matches the standards of this one,

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   5 out of 5

Everything at Hinstock Manor is excellent.

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   5 out of 5

Everyone at Hinstock Manor is very helpful and supportive to my mother and myself. Care is excellent, food is very good and drinks are always available and encouraged.
Also, there are lots of activities going on to help stimulate the elderly.

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   4.5 out of 5

My husband has been at Hinstock Manor due to a stroke and Alzheimer's for the past 4 and a half months, he is 84 and I am 83 and having been his carer for 19 and a half years I was worn out and doctors advised he had to be admitted permanently. I can honestly say it was and is the best residential care home in this area that I saw.

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   5 out of 5

My mother has been at Hinstock Manor for 12 months and in that time she has received excellent care and support for her and the family.
Extra activities staff come in every day and entertain and manipulate the residents in a group activity and also on a one to one basis for extra support. Everyone works well together and there is a happy atmosphere always.
The food is cooked fresh on the premises and there are fresh homemade cakes in the afternoon.
Very efficiently run home.

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   4.5 out of 5

Extremely helpful and initial inquiry for my father (93) , first time for him to be in receipt of care and he had difficulty in adjusting. All the staff in Hinstock Manor are friendly and helpful to him and us.

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   4.7 out of 5

My mother has been a resident of Hinstock Manor since February 2015. I have found the staff amazing, very caring, helpful and always willing to listen and help in anyway possible. My mother has had problems with dementia and the staff have always understood and done everything they could for her. They have been very supportive and have done all they can for my mum. The home has a lovely, friendly feel and I am so glad my mum has been looked after here.

How likely would you be to recommend Hinstock Manor? Extremely Likely

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Average Rating:   4.8 out of 5

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