Hinstock Manor Care Home

Chester Road, Hinstock, Market Drayton TF9 2TE
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9.7 26 Reviews
  • Hinstock Manor Care Home, Market Drayton
Staff at Hinstock Manor Residential Care Home, in Shropshire, are dedicated to improving the lives of all residents.

This dedication can be seen in every aspect of the care home from the quality of the food to the activities.

A team of well-trained and caring staff support residents. The health and well-being of residents is paramount and this is underpinned by the quality of staff and the significant on-going investment in staff training.

New residents settle in very quickly, enjoying the companionship of others and the stable, happy and relaxed homely surroundings.
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Care Provided by Hinstock Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

We have Couple Suites available.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Clare Dunn (Deputy Manager)

Local Authority / Social Services

Admission Criteria

  • Full Care Assessment Carried Out
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Situated just off the A41 between Newport, Shropshire and Market Drayton.

Parking

  • There is a private care park at the front of the home.

Hinstock Manor Care Home Reviews (26)

9.7

Hinstock Manor Care Home has a Review Score of 9.7 (9.686) out of 10, based on 10 reviews in the last 2 years.
Over all time Hinstock Manor Care Home has 26 reviews.

Overall Experience
  • 22
  • 4
  • 0
  • 0
  • 0
Date Published
  • 26
  • 2
  • 4
  • 10
  • 16
Reviewer Connection to Hinstock Manor Care Home
  • 12
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from David H (Stepson of Resident) published on 8 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything at Hinstock Manor is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gary L (Son of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone at Hinstock Manor is very helpful and supportive to my mother and myself. Care is excellent, food is very good and drinks are always available and encouraged.
Also, there are lots of activities going on to help stimulate the elderly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Edwina L (Wife of Resident) published on 3 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Hinstock Manor due to a stroke and Alzheimer's for the past 4 and a half months, he is 84 and I am 83 and having been his carer for 19 and a half years I was worn out and doctors advised he had to be admitted permanently. I can honestly say it was and is the best residential care
home in this area that I saw.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Bridget S (Daughter of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Hinstock Manor for 12 months and in that time she has received excellent care and support for her and the family.
Extra activities staff come in every day and entertain and manipulate the residents in a group activity and also on a one to one basis for extra support. Everyone
works well together and there is a happy atmosphere always.
The food is cooked fresh on the premises and there are fresh homemade cakes in the afternoon.
Very efficiently run home.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from S M (Daughter of Resident) published on 7 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely helpful and initial inquiry for my father (93) , first time for him to be in receipt of care and he had difficulty in adjusting. All the staff in Hinstock Manor are friendly and helpful to him and us.
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  • Treated with Dignity
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Review from Janet C (Daughter of Resident) published on 24 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Hinstock Manor since February 2015. I have found the staff amazing, very caring, helpful and always willing to listen and help in anyway possible. My mother has had problems with dementia and the staff have always understood and done everything they could for her. They
have been very supportive and have done all they can for my mum. The home has a lovely, friendly feel and I am so glad my mum has been looked after here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.686)

Overview of Review Score

The Review Score of 9.7 (9.686) out of 10 for Hinstock Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.706 for Hinstock Manor Care Home is calculated as follows: ( (86 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.706
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.98 Points relating to the number of positive Reviews for Hinstock Manor Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 10 Positive Reviews ÷ 10.2 = 0.98
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Clare

Clare Dunn

Job Title: Deputy Manager Joined: 2014

I'm Clare I have 4 children and have 5 grandchildren. I am currently the Deputy Manager at Hinstock Manor.
I have worked in care for over 10 years. I have completed my degree and wish to continue to progress further.


I enjoy the day-to-day support we provide and bringing happiness and support to the residents we care for. Some days are challenging and can be very emotional but with the support of the team, we get through these days. Going to work is a pleasure as we get to work in the resident's home every day not just a workplace.


No two days are the same - I enjoy being part of a team and knowing we have made a difference to those we support, care and work with.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hinstock Manor Care Home to verify any information. View our terms and conditions. Hinstock Manor Care Home has an Enhanced Service - more info.