






Tunstall Hall is a Residential Care Home for older people and is located on the outskirts of the Shropshire town of Market Drayton.
Once a Georgian country home for the Broughton-Adley family, Tunstall Hall is built in three and a half acres of grounds surrounded by mature parkland.
The striking galleried entrance hall and lounge at the heart of the home is a favourite area for residents to sit and chat and...
Care Provided by Tunstall Hall Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Tunstall Hall Care Centre for full pricing details and T&Cs.
Contact Tunstall Hall Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Philips Care Group
- Private Owned
Person in charge
- Lesley Smith(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2005
- Number of floors: 3
Room Information
- Single Rooms (29)
Visiting
- Tunstall Hall is open to visitors via walk in or appointment. Mealtimes are protected but resident visitors are welcome to attend the home outside of these times or if they would like to share a meal with a loved one, then please arrange prior to attendance.
Parking
- Tunstall Hall has a designated car park at the front of the building. There are also disabled spaces available.
Tunstall Hall Care Centre Reviews (55)
Tunstall Hall Care Centre has a Review Score of 9.8 (9.754) out of 10, based on 16 reviews in the last 2 years.
Over all time Tunstall Hall Care Centre has 55 reviews.
I find the staff at Tunstall Hall Care Centre attentive, caring and friendly. They keep me updated on any issues that Mum has and always find time to include Mum. Tunstall Hall itself is clean and provides a good service.
Thank you so much for your comments and feedback, we appreciate your continued support.
Spoke with the manager about a concern I had and within minutes my concern was addressed. I am familiar with this manager from before as she had managed a previous care provider and I am pleased that her knowledge, efficiency, commitment and hard work has followed her to Tunstall Hall Care Centre. Excellent work! Tunstall Hall is so fortunate to have you.
Thank you so much for your lovely comments and I have a great team behind me.
I visited my mum almost every day whilst she was at Tunstall Hall and was never disappointed. The staff, whether managers, care assistants or housekeeping were friendly and welcoming and showed patience, good humour and respect towards the residents. The hall was always clean, with a choice of rooms for guests and residents to use. Mum made huge progress whilst at Tunstall Hall, recovering to a level that I hadn't thought possible. She loved the food and enjoyed sitting by the huge windows watching the birds on the feeders. If I had to go into a care home I would happily go to Tunstall Hall.
Staff are very, very welcoming.
Managers are very good too.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
Visited my mum today and had the most wonderful surprise. The team had decorated the lounge with jubilee decorations, tables laid out for a celebration tea party, and all residents, including my mum, taking part in a royal quiz while having the most lovely afternoon tea. Yet again, the team exceeded themselves, and I haven't seen such a big smile on my mum's face for ages. Well done all, and thank you.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
My grandmother passed away this month after spending her last 3 years at Tunstall Hall. The staff were so kind and caring, especially in my gran's final days. My gran was very impressed by the new manager and had nothing but praise for improvements she has made to the home. The home itself is set in beautiful peaceful surroundings and the rooms are homely and comfortable. I would definitely recommend Tunstall Hall for residential care. Thank you to all the lovely staff for everything you did for my gran and our family.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
The staff look after me very well. I'm fed and watered regularly and I don't have to lift a finger.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
My mum has lived at Tunstall Hall Care Centre for many years. I feel it is her home and love visiting her there, she is very happy here and I am too. All staff, carers, domestics, management never have a problem, all residents are well cared for. Would definitely recommend to anyone.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
Mum is a resident at the home. Excellent care, management, communication, very happy with her care.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
I am confident that Mum is being cared for very well indeed - she's happy and is thriving. The staff are fantastic and so friendly and full of enthusiasm. The food is great! Can't thank them all enough for what they do.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
My mum seems to be very happy at Tunstall Hall Care Centre. She looks better now than when she arrived. The room is very nice, the meals are excellent, I just wish she would eat more. All the staff are very nice and seem to be competent.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
What a wonderful place Tunstall Hall Care Centre is - a beautiful building with a lovely approach, a beautiful drive with fields on either side. The staff are very kind and considerate and my husband is very comfortable there. He has a large room with a TV and is very well cared for.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
Excellent all-round.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
I have never been to a care home more welcoming. The manager was absolutely welcoming and had a very good team. The home is very well led and all the residents are happy and content. Well done Tunstall Hall.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
As a physiotherapist, I have visited many care homes. Tunstall Hall has by far the most friendly, professional and obviously skilled caregivers. On one visit, I observed two carers assisting a resident from sitting to standing with perfect manual handling technique. So refreshing to see and I am so glad my grandmother is in such good care. Her happiness is a testament to this too. What a wonderful place.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
My mother-in-law cried and was so distressed at moving from her house of 50-years. From the minute she arrived, and even before, every care was taken to settle her physically, emotionally and mentally. She is so happy, and we love to visit because the atmosphere is happy and calm. Every care worker is so polite, and the residents are treated like humans and not spoken down to. It is clean, beautiful, doesn't smell, and the food is amazing. Five-star hotel, not a "care home".
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
My mother-in-law moved to Tunstall Hall at the end of January. The welcome on arrival was so warm and I was immediately impressed with the staff and the way in which they manage and care for the residents. The ease with which she settled in, after being very strongly opposed to going into care, speaks volumes for the care, facilities and companionship available at Tunstall Hall. Thank you for making a difficult process so easy to execute. I have a very content mother-in-law.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
Tunstall Hall has been and continues to be a very warm and friendly place. It manages to mix professional care with a relaxed "family" approach delivering both on every visit I make. My mother is very happy here, which is enhanced by the beautiful countryside setting and being able to have her cat with her too.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
The current manager and staff of Tunstall Hall were absolutely wonderful, they cared for my auntie in such a special way that it made life here very pleasant for her. We couldn't have asked for better support and care which made it easier when we left, knowing that she was in very safe hands.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
Our grandad stayed at Tunstall Hall earlier this year following a really nasty fall. It was a respite stay but valuable time for him to recover and find his feet again. I wanted to thank all the staff for making him feel welcome even though he was only there a short time. He talked of chocolate chopsticks, pancake flipping and games of dominoes with a fellow resident. I would highly recommend the home. The staff go above and beyond and it's such a wonderful setting. Thank you all.
We are so delighted to receive this wonderful review. Thank you so much for your kind words. I'll pass this review on to the manager and staff team, as I'm sure they would love to read it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Tunstall Hall Care Centre.
There are no upcoming events for Tunstall Hall Care Centre.
Awards / Recognitions (1)
- 01 Feb 2017Recipient: St Philips Care Group
Accreditations
There are no accreditations posted yet for Tunstall Hall Care Centre.
Meet the Team (2)

I first came into the care sector at the age of 20 due to wanting to try a different avenue of work as I had previously worked in the mental health sector before elderly care. After working here for a while, I learnt about how small things can make a huge difference in someone’s life and after hearing some of the residents life stories and experiences, it opened my eyes into how it is a privilege to help and support others.
I love my job, as I enjoy helping others, supporting the hard working staff team and being able to make every day, a good day. I came into the care sector initially so that I could work and also be present to raise my young family and to be able to see them grow up. I have then progressed through the hierarchy and developed my skills to enable me to climb the progression ladder and make a positive change for others, as I have seen it from both sides of the coin. Every day is varied and a new challenge and I have met some amazing people throughout my career and seen some absolutely heart-warming moments and such dedication, commitment and care from the staff teams, that make me understand that there is still a lot of good in the world.

I look forward to welcoming you ...
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