Southfield Road, Much Wenlock TF13 6AT
Barchester Wheatlands Care Home benefits from a high standard of décor, spacious communal space, landscaped gardens and modern facilities. The Wheatlands provides high quality, round-the-clock general residential care and focused dementia care in the Memory Lane Community.
The Wheatlands was proud to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by the residents at the home.
The Wheatlands offers a home from home atmosphere. The home provides home cooking, a homely environment, friendly caring staff and an atmosphere of peace, care and comfort.
The individual needs of residents are addressed through tailored care plans which are created by the dedicated team of highly-qualified staff. Their dedication is evident throughout all aspects of the home, including cooking, hospitality and mini bus trips. They also offer complementary therapies to interested residents.
Group: Barchester Healthcare Ltd
Person in charge: Fran Sharp (General Manager)
Local Authority / Social Services: Shropshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 53 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 39
Shared Rooms: 7
Rooms with ensuite WC: 36
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Directions:
Easily accessible from Telford, Shrewsbury, Wolverhampton and Birmingham.
Parking:
Parking is at the rear of the building for disabled access
Latest Care Quality Commission* Report on Barchester Wheatlands Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.5 (maximum of 10) for Barchester Wheatlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 33 Reviews over all time. This Average Rating is also the rating value for Barchester Wheatlands Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.524 for Barchester Wheatlands Care Home is calculated as follows: ( (224 Excellents x 5) + (136 Goods x 4) + (21 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 382 Ratings = 4.524
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Barchester Wheatlands Care Home is based on 22 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 22 Reviews ÷ 10.6 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Barchester Wheatlands Care Home has a Review Score of 9.5 (9.527) from 33 Reviews
Review submitted from a Website Submission by Sue O (Partner of Resident) on Sunday 22 April 2018. Relates to April 2018.
My partner has Parkinsons, Lewy Body Dementia and prostate problems. He is constantly in pain and he was getting more than a bit difficult for me to manage, so to give me a break. he went to the Wheatlands for respite. I found the staff, carers etc were extremely pleasant, helpful and kind in every way. He was looked after very well and I had no problem leaving him. He was there for 2 weeks. I appreciate all the help he was given and his medication was sorted out with no problems. When I visited, there was always tea and coffee given to us, with homemade biscuits.
And yes I would have no hesitation if I had to put him in for respite again. Thank you.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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FRAN SHARP, General Manager at Barchester Wheatlands Care Home responded to this review on 23 Apr 2018:
Thank you Sue for your lovely review. Please do contact us if we can help you further.
Review submitted from a Postal Card by M W (Resident) on Wednesday 18 April 2018. Relates to April 2018.
Very good.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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FRAN SHARP, General Manager at Barchester Wheatlands Care Home responded to this review on 18 Apr 2018:
Thank you Martin for completing and sending in your review. I will pass on to our staff and let them know how happy you are living at Wheatlands.
Review submitted from a Postal Card by H M (Sister of Resident) on Wednesday 18 April 2018. Relates to April 2018.
I find my brother well settled and happy, on good terms with the staff and able to chat a bit with them. His old habits of wanting to help or organise are present again but without his previous anxiety and irritation. The staff are always welcoming without insisting on invading conversation and I appreciate their warm support.
How likely would you be to recommend Barchester Wheatlands Care Home? Likely
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FRAN SHARP, General Manager at Barchester Wheatlands Care Home responded to this review on 18 Apr 2018:
Thank you Helen for your review. I shall pass your comments on to our staff.
Review submitted from a Postal Card by Bethy B (Resident) on Tuesday 3 April 2018. Relates to March 2018.
The home is clean and welcoming.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 03 Apr 2018:
Thank you, Betty, for your kind review. I will pass on to our staff.
Review submitted from a Postal Card by Hazel G (Resident) on Monday 12 March 2018. Relates to February 2018.
Pleasant and acceptable.
How likely would you be to recommend Barchester Wheatlands Care Home? Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 12 Mar 2018:
Thank you, Hazel, for your great review of Wheatlands. The staff will be delighted.
Review submitted from a Postal Card by P W (Resident) on Friday 2 March 2018. Relates to February 2018.
Excellent home. Friendly, welcoming staff. Warm, homely environment.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 05 Mar 2018:
Thank you, Paul, for your review of Wheatlands. Hope to see you soon.
Review submitted from a Postal Card by Neil E (Son of Resident) on Friday 2 March 2018. Relates to February 2018.
Like so my mother craved independence but eventually, it became inevitable. I am very impressed with the care and consideration experienced so far. It has made a fairly traumatic event quite easy and the family feel confident that the right decision was made.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 05 Mar 2018:
Thank you so much, Neil, for your review. I will pass on to our staff. Your comments are very much appreciated by all.
Review submitted from a Website Submission by John C (Husband of Resident) on Tuesday 13 February 2018. Relates to February 2018.
I rate this care home as first class.
The Management, Carers and Support Staff, in my opinion, are dedicated, kindly and compassionate.
I can vouch for this because I have stayed for three separate weeks respite care in 2017.
My wife, who has vascular dementia cannot receive better 24-hour care than she currently receives at The Wheatlands.
Full marks to Barchester for ensuring this quality of care.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 13 Feb 2018:
Thank you, John, for your lovely review. You are always very welcome and it is a delight to have you visit and stay with us. If there is anything at all we can help you with do not hesitate to ask. See you soon.
Review submitted from a Postal Card by Olwen M (Daughter of Resident) on Thursday 18 January 2018. Relates to January 2018.
Very happy with the way Mom is cared for. Staff are always cheerful and happy. They always welcome us like family and keep us informed of Mum's condition.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 19 Jan 2018:
Thank you Olwen. Hope to see you soon.
Review submitted from a Postal Card by Janet S (Niece of Resident) on Sunday 14 January 2018. Relates to January 2018.
My auntie and uncle both reside at the home. My experience has always been really positive. They are treated with kindness and dignity. My aunt and uncle are both in possession of their full facilities. They have physical problems that stop them from being at home and they would soon tell me if their treatment and care was not meeting their expectations.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 15 Jan 2018:
Thank you very much Janet, I will pass your lovely review on to our staff.
Review submitted from a Postal Card by Susan V (Daughter of Resident) on Thursday 28 December 2017. Relates to December 2017.
It's very sad to see my mum like this but I think she is being looked after to the best but her eyes are bad at times with mater and she says nobody talks to her. I know that its hard and carers are very busy, I just wish she could have nicer thoughts than she does. She is so scared saying that there is shooting everywhere but from what I can see she's cared for to the best of their ability.
How likely would you be to recommend Barchester Wheatlands Care Home? Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 31 Jan 2018:
Susan, thank you for your review. I have shared your feedback with the team. With a change of medication, Mum has settled on Memory Lane and really enjoys keep fit, music for health, sing along, loves a dance and reminiscing.
Review submitted from a Postal Card by Cherril W (Daughter of Resident) on Tuesday 5 December 2017. Relates to November 2017.
When visiting my mother I was impressed at how well and thoughtfully tables were laid, residents were given choices and their responses greeted patiently.
Attention to detail and care and respect for the residents was evident.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 05 Dec 2017:
Thank you Cherril for your lovely review from us all at Wheatlands.
Review submitted from a Postal Card by Gwen W (Resident) on Thursday 30 November 2017. Relates to November 2017.
I go to the Wheatlands four days a week and sometimes stay for one or two weeks. I think it's wonderful. The staff are more than friendly, very helpful and kind.
The food couldn't be better and the company is good.
I really look forward to going - I wish I could go every day.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 30 Nov 2017:
Thank you so much, Gwen, for your lovely review.
Review submitted from a Postal Card by Cynthia K (Daughter of Resident) on Wednesday 29 November 2017. Relates to November 2017.
Dad has been in Wheatlands for about 6months and during this time I have had no call for any concerns at all. Dad has improved greatly since being in the care of the Wheatlands staff.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 29 Nov 2017:
Thank you so much, Cynthia, for your fabulous review. The staff will be thrilled when I pass this on.
Review submitted from a Website Submission by Lucy S (Daughter of Resident) on Tuesday 28 November 2017. Relates to September 2017.
My father spent over six very happy years at Wheatlands, prior to his death this year. He always felt Wheatlands was his home and looked forward to returning after visits out. Dad had dementia and staff looked after him with kindness and compassion. Staff understood and looked after his individual needs, gradually adapting his care as these changed over time. Dad enjoyed the many and varied activities and trips out. He particularly enjoyed the enthusiastic celebrations of seasonal holidays and national events. He also appreciated the good quality home cooked food and the comfortable homely environment.
His physical needs were always met, and with great sensitivity. Most importantly his emotional needs were met and Dad always felt secure and loved and cared for by staff who showed good humour, patience and kindness to towards him.
Staff were excellent in communicating with my family and I. We are very grateful that Dad was able to spend the last year of his life so contentedly.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 29 Nov 2017:
Thank you, Lucy. We all miss your father very much and I shall pass on your kind comments.
Review submitted from a Postal Card by G W (Wife of Resident) on Monday 27 November 2017. Relates to September 2017.
I was very happy with the treatment that my husband received. The caring staff were almost all so kind and thoughtful. He was treated with respect, was well cared for and fed.
One or two of the staff seemed a little disengaged but 90% were excellent.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 27 Nov 2017:
Thank you, Gill, for your review. Your comments have been discussed with staff.
Review submitted from a Website Submission by Denise V (Daughter-in-law of Resident) on Thursday 23 November 2017. Relates to November 2017.
The help, support and understanding given to my mother-in-law and to us has been exceptional, especially given the challenges we had of a move from another care home in the south of England. Staff were extremely supportive of the logistics of arranging the move; in supporting us after the challenging journey, and in helping to get settled. Problems that had occurred in the transfer of medication from the previous home were identified and sorted in a professional, no fuss manner.
MIL settled in very quickly, and her room is very welcoming, she clearly enjoys her meals and is well cared for in her new home. It is a delight to see her well groomed and clothed (I very much appreciate the clothes labelling system!)
Staff are always extremely friendly and cheerful, and they encourage independence and interaction with others. Nothing seems to be too much trouble. They look after families well and seem to understand our needs and responsibilities too.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 24 Nov 2017:
Thank you so much Denise. We are delighted with your review and I shall pass on to our staff your kind comments.
Review submitted from a Postal Card by J G (Son of Resident) on Friday 21 July 2017. Relates to June 2017.
Excellent care within a well-managed home.
Facilities of a high standard including cleanliness, food and general environment.
Residents treated with great respect and dignity.
Cannot speak highly enough of the genuine care and attention our relative has received in this home.
As relatives, we are kept involved in the care programme at all times and are always made very welcome.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 21 Jul 2017:
Thank you, we try our best. Thank you so much for your lovely review.
Review submitted from a Postal Card by Susan S (Daughter of Resident) on Thursday 29 June 2017. Relates to June 2017.
My concerns have been listened to and questions answered.
I feel that staff have the best interests of my mother at heart and are striving to do their best for her.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Review submitted from a Postal Card by Christine R (Daughter of Resident) on Wednesday 28 June 2017. Relates to June 2017.
Mum thinks the care here is very good. The staff here are all genuine people who want to help and do help. The home is kept nice and clean. The food is excellent. It would be good to have more activities especially quizzes and trips out.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 29 Jun 2017:
Thank you very much for your review. I shall pass onto our Activities team your suggestions and also discuss with residents at our next Residents Meeting.
Review submitted from a Postal Card by J H (Daughter of Resident) on Monday 26 June 2017. Relates to June 2017.
Staff are helpful and kind, food is excellent and communication is good.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Review submitted from a Postal Card by L S (Daughter of Resident) on Wednesday 7 June 2017. Relates to May 2017.
Staff are always pleasant and attentive to Mum's needs. If there is a need for her to be seen by a GP they arrange for him to be called in and always keep me updated with her health. The food is plentiful and of an excellent standard and cups of tea and coffee are always on offer. Mum is very happy there and I have no concerns.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 07 Jun 2017:
Thank you for your lovely review. I shall pass your comments onto our staff.
Review submitted from a Postal Card by Judith M (Daughter of Resident) on Tuesday 6 June 2017. Relates to May 2017.
Very happy with all the care given. Staff always polite, respectful, happy and willing to help and support. Happy with care given with respects to mother's epilepsy. Food standard good and plentiful. Overall, the care plan is very good. She is very happy here, this shows, I am calmer and happy. Thank you.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 06 Jun 2017:
Thank you Judith for your kind review of Wheatlands. I am delighted and will pass on your comments to our staff.
Review submitted from a Website Submission by Marilyn B (Daughter of Resident) on Saturday 25 March 2017. Relates to February 2017.
Our Mum spent three separate weeks respite at The Wheatlands. On her second stay, she was welcomed back as if she had been there all the time.
The friendly environment and caring staff helped Mum settle in.
The full-time receptionist is a credit to the home, courteous, jolly and always willing to assist.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 27 Mar 2017:
Thank you, Marilyn. I will pass on your lovely comments to our staff.
Review submitted from a Postal Card by D B (Resident) on Friday 16 December 2016. Relates to December 2016.
Welcoming, staff very thoughtful and kind. I am quite happy here.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 16 Dec 2016:
Thank you for your comments and I am so pleased you enjoy living with us.
Review submitted from a Postal Card by Lorraine S (Daughter of Resident) on Monday 12 December 2016. Relates to September 2016.
The staff are very caring and patient and are very knowledgeable about mum. They contact me if there are any medical problems and act promptly if a doctor is required or hospital appointment necessary. On one occasion, I was unable to take mum to a hospital appointment so they organised someone to accompany her as she has Alzheimer's.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Review submitted from a Postal Card by Anna F (Granddaughter of Resident) on Wednesday 7 December 2016. Relates to November 2016.
When my grandad first came to the home I didn't know what to expect but my mind was soon put to rest when I met the lovely carers who were looking after my grandad. Everyone makes so much effort to make him feel at home here, which has helped him to settle in well. Now that there is a hot meal option at evening meal time this is much better as grandad sometimes misses lunch.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 08 Dec 2016:
Thank you, Anna, for your kind review, I shall pass this on to our team.
Review submitted from a Postal Card by Karen W (Daughter of Resident) on Tuesday 6 September 2016. Relates to July 2016.
My father was a resident at Barchester Wheatlands Care Home from April 2015- July 2016. (He had a short illness in hospital and died on 17/7/16). He was struggling to cope at home, was having falls and heart problems. He was met with kindness by the staff, referrals to the local GP and District Nurses were timely, and he was helped to feel safe and secure. He had a pleasant room with views over well kept gardens to the hills beyond. The food was very good and he looked forward to meal times. The staff were patient in helping him settle into the care home and were always welcoming to his visitors. There were some practical problems with the heating system and lift while he was there, but they were rectified. It was good to see some of the staff at my father's recent funeral.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Review submitted from a Postal Card by Elizabeth D (Daughter of Resident) on Monday 5 September 2016. Relates to August 2016.
My mother was in your care for eight and a half years suffering from Alzheimer's disease - hard for a daughter who lives two hundred miles away. You gave me 'peace of mind', three very important words. You cared for her with professionalism, kindness and gave her a life full of laughter, a life that I was unable to provide. But you cared for me too, I never felt guilty that I hadn't done enough. Your receptionist is amazing, a constant in those long years. Thank you.
How likely would you be to recommend Barchester Wheatlands Care Home? Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 05 Sep 2016:
Thank you so much for your kind comments.
Review submitted from a Postal Card by Jennifer W (Daughter of Resident) on Wednesday 31 August 2016. Relates to August 2016.
My mother has been cared for in a safe place. She has been treated with dignity and all her needs have been met for the past 8 and a half years. The individual care from senior staff is especially good as well as the food. Mum has enjoyed the activities at the Barchester Wheatlands Care Home, initially when she went out and more recently when they have entertainers visit the home. When I have had to raise any concerns with the home, usually to deal with Mum's progression with Alzheimer's disease, I have been listened to and the home has made the necessary changes to procedure.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 31 Aug 2016:
Thank you so much for your review of Wheatlands. We appreciate your comments.
Review submitted from a Postal Card by K T (Son of Resident) on Wednesday 17 August 2016. Relates to August 2016.
Staff show good commitment and levels of care are also high.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Claire Brewer, Deputy Manager at Barchester Wheatlands Care Home responded to this review on 18 Aug 2016:
Thank you for such a lovely review, it is wonderful to receive such positive comments.
Review submitted from a Postal Card by M N (Friend of Resident) on Friday 22 April 2016. Relates to April 2016.
I think this care home is excellent. The staff are very caring and cheerful . The whole care home is like a four star hotel. extremely clean and comfortable and I would definitely recommend it to anyone.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
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Fran Sharp, General Manager at Barchester Wheatlands Care Home responded to this review on 22 Apr 2016:
Thank you for your very kind review. Your comments are very much appreciated.
Review submitted from a Postal Card by Michael W (Brother of Resident) on Wednesday 9 December 2015.
My wife and I are very pleased with the care The Wheatlands are giving my brother. They treat him with dignity and also the other residents. You can not fault them in anyway. They keep them clean and the food is very good, they make all visitors welcome. All my brothers family are very pleased.
How likely would you be to recommend Barchester Wheatlands Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bed Vacancies
posted 09 Apr 2018
We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.
February 2018
April 2017
October 2016
September 2016
Recipient: Barchester Wheatlands Care Home
Date: Thursday 01 Sep 2016
February 2016
Job Title: General Manager
Joined: 2008
Description:
Welcome to the Wheatlands! I joined Barchester in 2008 as Deputy Manager and was promoted to General Manager in 2011. I am also the Registered Manager.
I hold a Post Graduate Certificate in Management and also attained awards in Health & Social Care Level 4 and Management Level 4.
I am a busy working Mother but consider the staff and residents of Wheatlands to be an extension of my family. You can meet some of my staff below.
Job Title: Deputy Manager/Home Trainer
Joined: 2013
Description:
I joined Barchester May 2015. I support the General Manager in the day to day management of the home leading the teams in the delivery of high quality care and service. I deputise for the General Manager in her absence. I ensure our staff are fully trained to perform their duties effectively and professionally.
Job Title: Administrator
Joined: 2016
Description:
I have worked at Wheatlands since April 2016 as a Carer. I have recently been successful in applying for the Administrator position. I am responsible for the general administration and financial accounts of Wheatands. I look forward to utilising my skills and experience in this new role.
Job Title: Receptionist/Administrative Assistant/Activities Co-ordinator
Joined: 2006
Description:
I joined Barchester in 2006 as a Receptionist/Administrative Assistant. I provide support to the Finance Administrator and General Manager by ensuring all telephone calls and visitors are received in a friendly and appropriate manner. I assist by undertaking any administrative duties that are required. I am the Enquiry Champion for Wheatlands. I also support Activities as Activities Co-ordinator for 10 yrs per week.
Job Title: Team Leader Elderly Frail
Joined: 2015
Description:
I joined Barchester February 2015 as Team Leader on Elderly Frail unit. I provide high quality care to to ensure comfort and dignity of each resident. I provide leadership to a team of carers and contribute to the individualised person centred care planning process for each resident, recording appropriate interactions and observations.
Job Title: Senior Carer
Joined: 2013
Description:
I joined Barchester September 2013 as a Care Assistant and progressed to Senior Carer. I provide high quality care to all residents. I provide leadership and supervision for carers.
Job Title: Head Chef
Joined: 2009
Description:
I joined Barchester in 2009. I thoroughly enjoy being Head Chef at Wheatlands and oversee 2 Second Chefs and a Kitchen Assistant. I manage the food budget and menu to include a varied selection of appetising dishes.
Job Title: Carer
Joined: 2013
Description:
I joined Barchester in 2013 having previously worked in the Domiciliary Care sector. I have also worked as Activities Co-ordinator at Wheatlands but am now concentrating on being a Carer. I enjoy spending time with residents and ensure their needs are taken care of on a daily basis.
Job Title: Head of Maintenance
Joined: 2011
Description:
I joined Barchester in 2010. I maintain the building and its' grounds to the highest standards and ensure the safety of facilities and equipment in the home. I take a great deal of pride in my work and enjoy it immensely.
Job Title: Head Housekeeper
Joined: 1997
Description:
I have worked at Wheatlands since 1997. I manage, develop and support the housekeeping and laundry departments to ensure the cleanliness of the home is maintained.
Job Title: Activities Co-ordinator
Joined: 2012
Description:
I joined Barchester in February 2012 as a Care Assistant and decided to concentrate on Activities. I develop and oversee an active living programme for each resident, which supports mobility, social contact, independence and fun so each and every one of our residents can thrive an live to their full potential. I recently qualified as an 'Oomph Leader' which has had a positive impact on the health and well-being of our residents.
There are currently no Care Home Idol entrants who have performed at Barchester Wheatlands Care Home