Barchester Wheatlands Care Home

Southfield Road, Much Wenlock TF13 6AT
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9.8 94 Reviews
  • Barchester Wheatlands Care Home, Much Wenlock
Barchester Wheatlands Care Home benefits from a high standard of décor, spacious communal space, landscaped gardens and modern facilities. The Wheatlands provides high quality, round-the-clock general residential care and focused dementia care in the Memory Lane Community.

The Wheatlands was proud to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by the residents at the home.

The Wheatlands offers a home from home atmosphere. The home provides home cooking, a homely environment, friendly caring staff and an atmosphere of peace, care and comfort.

The individual needs of residents are addressed through tailored electronic care plans which are created by the dedicated team of highly-qualified staff. Their dedication is evident throughout all aspects of the home, including cooking, hospitality and mini bus trips. They also offer complementary therapies to interested residents.
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Care Provided by Barchester Wheatlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1550
  • Self-Funded Residential Dementia Care: £1350 – £1550
  • RESPITE Self-Funded Residential Care: £1350 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1550

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Wheatlands Care Home to find out the exact price for your requirements.

Contact Barchester Wheatlands Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Wheatlands Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Lea-Ann Littler (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (53)

Parking

  • Parking is at the rear of the building for disabled access

Barchester Wheatlands Care Home Reviews (94)

9.8

Barchester Wheatlands Care Home has a Review Score of 9.8 (9.784) out of 10, based on 13 reviews in the last 2 years.
Over all time Barchester Wheatlands Care Home has 94 reviews.

Overall Experience
  • 71
  • 23
  • 0
  • 0
  • 0
Date Published
  • 94
  • 2
  • 4
  • 13
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Reviewer Connection to Barchester Wheatlands Care Home
  • 35
  • 13
  • 9
  • 8
  • 6
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 94, showing 61-80
Review from Malcolm R (Brother of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff have been fabulous across the whole home and very supportive and caring towards my brother. He was previously distressed and staff have offered much reassurance making us feel comfortable with the whole process.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you for your very kind review of Wheatlands. I shall pass your comments on to our staff.

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Review from J S (Niece of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experiences of visiting my aunt and uncle have always been positive. The home always has a lovely friendly atmosphere, the staff are brilliant with the residents and know how to treat everyone as an individual and know what that particular person will respond best to. When I visited today, it was
singing time and lovely to see everyone having such a good time.
Reply from FRAN SHARP, General Manager at Barchester Wheatlands Care Home

Thank you Janet for your wonderful review. I shall pass your kind comments onto our staff. We really appreciate you completing the review.

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Review from Blanche H (Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the wonderful treatment from all staff including office staff who have been so supportive and helpful. It has been a real pleasure to be looked after by such wonderful people.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you Blanche, it is a real pleasure to care for you in our wonderful home.

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Review from O B (Respite Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been through a rather traumatic and stressful time I spent two weeks in respite care at Wheatlands where I received the rest, comfort and care I was in need of and am now feeling refreshed, rested and more able to cope with whatever life has in store for me. I cannot speak too highly of the dedicated
staff who were all so kind, considerate, helpful and patient when coping with everyone in their care.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, for your lovely review. You are always welcome at Wheatlands, we look forward to seeing you again.

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Review from Jillian D (Daughter of Resident) published on 30 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely care home. It has a warm, welcoming environment. My father was a resident for 18 months until his health deteriorated and he required nursing care.
The ratio of staff to residents is very good and staff of all job descriptions are friendly and professional. Communication between the
home and our family was excellent.
All the food is of a very high standard and there is plenty of choices.
There is a good selection of activities on offer including outings and lots of parties, to which family are always invited.
Thank you Wheatlands for all you did for my father.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, Jill, we all miss John very much. We all thank you for your lovely review.

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Review from Sue O (Partner of Resident) published on 23 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My partner has Parkinsons, Lewy Body Dementia and prostate problems. He is constantly in pain and he was getting more than a bit difficult for me to manage, so to give me a break. he went to the Wheatlands for respite. I found the staff, carers etc were extremely pleasant, helpful and kind in every
way. He was looked after very well and I had no problem leaving him. He was there for 2 weeks. I appreciate all the help he was given and his medication was sorted out with no problems. When I visited, there was always tea and coffee given to us, with homemade biscuits.
And yes I would have no hesitation if I had to put him in for respite again. Thank you.
Reply from FRAN SHARP, General Manager at Barchester Wheatlands Care Home

Thank you Sue for your lovely review. Please do contact us if we can help you further.

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Review from M W (Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from FRAN SHARP, General Manager at Barchester Wheatlands Care Home

Thank you Martin for completing and sending in your review. I will pass on to our staff and let them know how happy you are living at Wheatlands.

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Review from H M (Sister of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find my brother well settled and happy, on good terms with the staff and able to chat a bit with them. His old habits of wanting to help or organise are present again but without his previous anxiety and irritation. The staff are always welcoming without insisting on invading conversation and I appreciate
their warm support.
Reply from FRAN SHARP, General Manager at Barchester Wheatlands Care Home

Thank you Helen for your review. I shall pass your comments on to our staff.

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Review from Bethy B (Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and welcoming.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, Betty, for your kind review. I will pass on to our staff.

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Review from Hazel G (Resident) published on 12 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant and acceptable.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, Hazel, for your great review of Wheatlands. The staff will be delighted.

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Review from P W (Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Friendly, welcoming staff. Warm, homely environment.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, Paul, for your review of Wheatlands. Hope to see you soon.

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Review from Neil E (Son of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like so my mother craved independence but eventually, it became inevitable. I am very impressed with the care and consideration experienced so far. It has made a fairly traumatic event quite easy and the family feel confident that the right decision was made.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you so much, Neil, for your review. I will pass on to our staff. Your comments are very much appreciated by all.

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Review from John C (Husband of Resident) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I rate this care home as first class.
The Management, Carers and Support Staff, in my opinion, are dedicated, kindly and compassionate.
I can vouch for this because I have stayed for three separate weeks respite care in 2017.
My wife, who has vascular dementia cannot receive better 24-hour care than
she currently receives at The Wheatlands.
Full marks to Barchester for ensuring this quality of care.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, John, for your lovely review. You are always very welcome and it is a delight to have you visit and stay with us. If there is anything at all we can help you with do not hesitate to ask. See you soon.

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Review from Susan V (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's very sad to see my mum like this but I think she is being looked after to the best but her eyes are bad at times with mater and she says nobody talks to her. I know that its hard and carers are very busy, I just wish she could have nicer thoughts than she does. She is so scared saying that there
is shooting everywhere but from what I can see she's cared for to the best of their ability.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Susan, thank you for your review. I have shared your feedback with the team. With a change of medication, Mum has settled on Memory Lane and really enjoys keep fit, music for health, sing along, loves a dance and reminiscing.

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Review from Olwen M (Daughter of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the way Mom is cared for. Staff are always cheerful and happy. They always welcome us like family and keep us informed of Mum's condition.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you Olwen. Hope to see you soon.

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Review from Cherril W (Daughter of Resident) published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my mother I was impressed at how well and thoughtfully tables were laid, residents were given choices and their responses greeted patiently.


Attention to detail and care and respect for the residents was evident.

Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you Cherril for your lovely review from us all at Wheatlands.

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Review from Gwen W (Resident) assisted by family/friend published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I go to the Wheatlands four days a week and sometimes stay for one or two weeks. I think it's wonderful. The staff are more than friendly, very helpful and kind.
The food couldn't be better and the company is good.
I really look forward to going - I wish I could go every day.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you so much, Gwen, for your lovely review.

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Review from Cynthia K (Daughter of Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been in Wheatlands for about 6months and during this time I have had no call for any concerns at all. Dad has improved greatly since being in the care of the Wheatlands staff.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you so much, Cynthia, for your fabulous review. The staff will be thrilled when I pass this on.

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Review from Lucy S (Daughter of Resident) published on 29 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent over six very happy years at Wheatlands, prior to his death this year. He always felt Wheatlands was his home and looked forward to returning after visits out. Dad had dementia and staff looked after him with kindness and compassion. Staff understood and looked after his individual
needs, gradually adapting his care as these changed over time. Dad enjoyed the many and varied activities and trips out. He particularly enjoyed the enthusiastic celebrations of seasonal holidays and national events. He also appreciated the good quality home cooked food and the comfortable homely environment.
His physical needs were always met, and with great sensitivity. Most importantly his emotional needs were met and Dad always felt secure and loved and cared for by staff who showed good humour, patience and kindness to towards him.
Staff were excellent in communicating with my family and I. We are very grateful that Dad was able to spend the last year of his life so contentedly.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, Lucy. We all miss your father very much and I shall pass on your kind comments.

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Review from G W (Wife of Resident) published on 27 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very happy with the treatment that my husband received. The caring staff were almost all so kind and thoughtful. He was treated with respect, was well cared for and fed.
One or two of the staff seemed a little disengaged but 90% were excellent.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, Gill, for your review. Your comments have been discussed with staff.

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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Barchester Wheatlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.784 for Barchester Wheatlands Care Home is calculated as follows: ( (123 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 153 Ratings = 4.784
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Wheatlands Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (11)

Lea-Ann

Lea-Ann Littler

Job Title: General Manager Joined: 2017

My name is Lea-Ann and I have been in care now for over 10 years. Prior to this, I was a bank manager, however, after caring for a loved one, I made the decision to start a new career. Needless to say, I have not looked back since.


I have been with the Wheatlands since March 2018, and what a wonderful journey it has been since. I have recently been promoted to Deputy Manager. I am thrilled to be progressing within Barchester and look forward to new adventures.

Lucy

Lucy Gray

Job Title: Deputy Manager Joined: 2015

I have worked at the Wheatlands since 2015. I started as a carer on nights and I have now been promoted to Deputy Manager.

Lisa

Lisa Purcell

Job Title: Home Administrator Joined: 2018

My name is Lisa, I joined Wheatlands in 2018 and was promoted to Administrator in 2021. I am responsible for all the administrative and financial aspects related to the running of Wheatlands. I enjoy welcoming residents and family into the home and helping to assist with the financial side of their stay.

Samantha

Samantha Heath

Job Title: Team Leader Joined: 2009

I have worked at Wheatlands for 12 years now, I work nights and I have a really good relationship with the residents, I enjoy spending time with them as well as making sure they are completely comfortable and cared for.

Sarah

Sarah Ben Ammar

Job Title: Team Leader Joined: 2002

I have worked at Wheatlands since November 2002, I started as a carer and have worked my way up to Senior and then Team Leader from September 2021. I am Team Leader on Corris House and have worked on there for five years. I live in Telford with my partner, I have three children, two of which work for Barchester Healthcare and my youngest is at Secondary School. I am passionate about my job and like to make a difference to the people I care for and to make sure they live a happy and comfortable life.

Ashley

Ashley Russell

Job Title: Head of maintenance Joined: 2021

Hi, my name is Ash and I joined the Barchester team at Wheatlands in 2021. The involvement in the role was amazing, especially to work alongside such a great team. I then progressed and became Head of Maintenance in December 2021. It is my delight and pleasure to be in this position and I pride myself on my work and friendliness, my job is great fun and keeps me on my toes all year round! The variety can be anything from working in the gardens to improving the home and spending time with the residents. My favourite part of the home is definetly the gardens, in Summer there is a vast amount of flowers blooming in our extensive grounds.

Carla

Carla Kitson

Job Title: Receptionist Joined: 2015

Carla commenced in the care sector in 1992 as a carer and has progressed in her career enjoying the interaction and commitment by looking after residents in a person centred way. Carla joined the Wheatlands in 2015 as a team leader on the elderly frail community she was then promoted to the administration team in 2021 where she still has daily contact with the residents within the whole home as well as the general running of the office.


Carla lives in Telford with her Husband Steve and has 2 grown up children and 3 grandchildren

Lynda

Lynda Jackson

Job Title: Head Housekeeper Joined: 1997

I have worked at Wheatlands since 1997. I manage, develop and support the housekeeping and laundry departments to ensure the cleanliness of the home is maintained.
I have been at the home for a long time and enjoy my days spent at Wheatlands. It is like an extended family and I can honestly say that making a difference makes sure that I have a smile on my face each day.

Katie

Katie Macey

Job Title: Activities Coordinator Joined: 2019

Katie moved to Shropshire 6 years ago and was interested in a career change due to always having been in the Hospitality industry. She came to work at the Wheatlands as a Laundry assistant and it soon became evident how much passion she had for Activities.


Katie transferred to the Activities team and became the Activities Coordinator in 2022 demonstrating her dedication in ensuring the residents lead a varied and rich life. Katie is always looking for new ideas to promote our Life Enrichment and is always involved heavily within our local community with regard to promoting the Home

Jackie

Jackie Thomas

Job Title: Resident Ambassador

Since moving to Much Wenlock when my children where young, I have always enjoyed being involved within the local community from volunteering at the monthly church soup lunch to being the receptionist at Much Wenlock doctor's surgery.


Jackie befriends new residents and offers a warm welcome to their new home to help make the transition to life in our home as friendly as possible by introducing her to other residents and accompanying them to activities.

Bridget

Bridget Reedman

Job Title: Resident Ambassador

As resident Ambassador, Bridget provides invaluable insight and perspective from a residents point of view on the day to day management in the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Wheatlands Care Home to verify any information. View our terms and conditions. Barchester Wheatlands Care Home has an Enhanced Service - more info.