Barchester Wheatlands Care Home

Southfield Road, Much Wenlock TF13 6AT
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9.8 94 Reviews
  • Barchester Wheatlands Care Home, Much Wenlock
Barchester Wheatlands Care Home benefits from a high standard of décor, spacious communal space, landscaped gardens and modern facilities. The Wheatlands provides high quality, round-the-clock general residential care and focused dementia care in the Memory Lane Community.

The Wheatlands was proud to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by the residents at the home.

The Wheatlands offers a home from home atmosphere. The home provides home cooking, a homely environment, friendly caring staff and an atmosphere of peace, care and comfort.

The individual needs of residents are addressed through tailored electronic care plans which are created by the dedicated team of highly-qualified staff. Their dedication is evident throughout all aspects of the home, including cooking, hospitality and mini bus trips. They also offer complementary therapies to interested residents.
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Care Provided by Barchester Wheatlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1550
  • Self-Funded Residential Dementia Care: £1350 – £1550
  • RESPITE Self-Funded Residential Care: £1350 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1550

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Wheatlands Care Home to find out the exact price for your requirements.

Contact Barchester Wheatlands Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Wheatlands Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Lea-Ann Littler (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (53)

Parking

  • Parking is at the rear of the building for disabled access

Barchester Wheatlands Care Home Reviews (94)

9.8

Barchester Wheatlands Care Home has a Review Score of 9.8 (9.784) out of 10, based on 13 reviews in the last 2 years.
Over all time Barchester Wheatlands Care Home has 94 reviews.

Overall Experience
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Date Published
  • 94
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Reviewer Connection to Barchester Wheatlands Care Home
  • 35
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  • 9
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  • 3
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Total of 94, showing 81-94
Review from Denise V (Daughter-in-law of Resident) published on 24 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The help, support and understanding given to my mother-in-law and to us has been exceptional, especially given the challenges we had of a move from another care home in the south of England. Staff were extremely supportive of the logistics of arranging the move; in supporting us after the challenging
journey, and in helping to get settled. Problems that had occurred in the transfer of medication from the previous home were identified and sorted in a professional, no fuss manner.


MIL settled in very quickly, and her room is very welcoming, she clearly enjoys her meals and is well cared for in her new home. It is a delight to see her well groomed and clothed (I very much appreciate the clothes labelling system!)


Staff are always extremely friendly and cheerful, and they encourage independence and interaction with others. Nothing seems to be too much trouble. They look after families well and seem to understand our needs and responsibilities too.

Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you so much Denise. We are delighted with your review and I shall pass on to our staff your kind comments.

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Review from J G (Son of Resident) published on 21 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care within a well-managed home.
Facilities of a high standard including cleanliness, food and general environment.
Residents treated with great respect and dignity.
Cannot speak highly enough of the genuine care and attention our relative has received in this home.
As relatives, we are
kept involved in the care programme at all times and are always made very welcome.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, we try our best. Thank you so much for your lovely review.

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Review from J H (Daughter of Resident) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful and kind, food is excellent and communication is good.
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Review from Susan S (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My concerns have been listened to and questions answered.
I feel that staff have the best interests of my mother at heart and are striving to do their best for her.
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Review from Judith M (Daughter of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with all the care given. Staff always polite, respectful, happy and willing to help and support. Happy with care given with respects to mother's epilepsy. Food standard good and plentiful. Overall, the care plan is very good. She is very happy here, this shows, I am calmer and happy. Thank
you.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you Judith for your kind review of Wheatlands. I am delighted and will pass on your comments to our staff.

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Review from Marilyn B (Daughter of Resident) published on 18 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum spent three separate weeks respite at The Wheatlands. On her second stay, she was welcomed back as if she had been there all the time.
The friendly environment and caring staff helped Mum settle in.
The full-time receptionist is a credit to the home, courteous, jolly and always willing to
assist.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, Marilyn. I will pass on your lovely comments to our staff.

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Review from D B (Resident) published on 16 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, staff very thoughtful and kind. I am quite happy here.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you for your comments and I am so pleased you enjoy living with us.

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Review from Lorraine S (Daughter of Resident) published on 13 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and patient and are very knowledgeable about mum. They contact me if there are any medical problems and act promptly if a doctor is required or hospital appointment necessary. On one occasion, I was unable to take mum to a hospital appointment so they organised someone to accompany
her as she has Alzheimer's.
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Review from Anna F (Granddaughter of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my grandad first came to the home I didn't know what to expect but my mind was soon put to rest when I met the lovely carers who were looking after my grandad. Everyone makes so much effort to make him feel at home here, which has helped him to settle in well. Now that there is a hot meal option
at evening meal time this is much better as grandad sometimes misses lunch.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you, Anna, for your kind review, I shall pass this on to our team.

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Review from Karen W (Daughter of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident at Barchester Wheatlands Care Home from April 2015- July 2016. (He had a short illness in hospital and died on 17/7/16). He was struggling to cope at home, was having falls and heart problems. He was met with kindness by the staff, referrals to the local GP and District Nurses
were timely, and he was helped to feel safe and secure. He had a pleasant room with views over well kept gardens to the hills beyond. The food was very good and he looked forward to meal times. The staff were patient in helping him settle into the care home and were always welcoming to his visitors. There were some practical problems with the heating system and lift while he was there, but they were rectified. It was good to see some of the staff at my father's recent funeral.
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Review from Elizabeth D (Daughter of Resident) published on 5 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was in your care for eight and a half years suffering from Alzheimer's disease - hard for a daughter who lives two hundred miles away. You gave me 'peace of mind', three very important words. You cared for her with professionalism, kindness and gave her a life full of laughter, a life that
I was unable to provide. But you cared for me too, I never felt guilty that I hadn't done enough. Your receptionist is amazing, a constant in those long years. Thank you.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you so much for your kind comments.

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Review from Jennifer W (Daughter of Resident) published on 31 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been cared for in a safe place. She has been treated with dignity and all her needs have been met for the past 8 and a half years. The individual care from senior staff is especially good as well as the food. Mum has enjoyed the activities at the Barchester Wheatlands Care Home, initially
when she went out and more recently when they have entertainers visit the home. When I have had to raise any concerns with the home, usually to deal with Mum's progression with Alzheimer's disease, I have been listened to and the home has made the necessary changes to procedure.
Reply from Fran Sharp, General Manager at Barchester Wheatlands Care Home

Thank you so much for your review of Wheatlands. We appreciate your comments.

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Review from K T (Son of Resident) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff show good commitment and levels of care are also high.
Reply from Claire Brewer, Deputy Manager at Barchester Wheatlands Care Home

Thank you for such a lovely review, it is wonderful to receive such positive comments.

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Review from Michael W (Brother of Resident) published on 11 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I are very pleased with the care The Wheatlands are giving my brother. They treat him with dignity and also the other residents. You can not fault them in anyway. They keep them clean and the food is very good, they make all visitors welcome. All my brothers family are very pleased.
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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Barchester Wheatlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.784 for Barchester Wheatlands Care Home is calculated as follows: ( (123 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 153 Ratings = 4.784
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Wheatlands Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (11)

Lea-Ann

Lea-Ann Littler

Job Title: General Manager Joined: 2017

My name is Lea-Ann and I have been in care now for over 10 years. Prior to this, I was a bank manager, however, after caring for a loved one, I made the decision to start a new career. Needless to say, I have not looked back since.


I have been with the Wheatlands since March 2018, and what a wonderful journey it has been since. I have recently been promoted to Deputy Manager. I am thrilled to be progressing within Barchester and look forward to new adventures.

Lucy

Lucy Gray

Job Title: Deputy Manager Joined: 2015

I have worked at the Wheatlands since 2015. I started as a carer on nights and I have now been promoted to Deputy Manager.

Lisa

Lisa Purcell

Job Title: Home Administrator Joined: 2018

My name is Lisa, I joined Wheatlands in 2018 and was promoted to Administrator in 2021. I am responsible for all the administrative and financial aspects related to the running of Wheatlands. I enjoy welcoming residents and family into the home and helping to assist with the financial side of their stay.

Samantha

Samantha Heath

Job Title: Team Leader Joined: 2009

I have worked at Wheatlands for 12 years now, I work nights and I have a really good relationship with the residents, I enjoy spending time with them as well as making sure they are completely comfortable and cared for.

Sarah

Sarah Ben Ammar

Job Title: Team Leader Joined: 2002

I have worked at Wheatlands since November 2002, I started as a carer and have worked my way up to Senior and then Team Leader from September 2021. I am Team Leader on Corris House and have worked on there for five years. I live in Telford with my partner, I have three children, two of which work for Barchester Healthcare and my youngest is at Secondary School. I am passionate about my job and like to make a difference to the people I care for and to make sure they live a happy and comfortable life.

Ashley

Ashley Russell

Job Title: Head of maintenance Joined: 2021

Hi, my name is Ash and I joined the Barchester team at Wheatlands in 2021. The involvement in the role was amazing, especially to work alongside such a great team. I then progressed and became Head of Maintenance in December 2021. It is my delight and pleasure to be in this position and I pride myself on my work and friendliness, my job is great fun and keeps me on my toes all year round! The variety can be anything from working in the gardens to improving the home and spending time with the residents. My favourite part of the home is definetly the gardens, in Summer there is a vast amount of flowers blooming in our extensive grounds.

Carla

Carla Kitson

Job Title: Receptionist Joined: 2015

Carla commenced in the care sector in 1992 as a carer and has progressed in her career enjoying the interaction and commitment by looking after residents in a person centred way. Carla joined the Wheatlands in 2015 as a team leader on the elderly frail community she was then promoted to the administration team in 2021 where she still has daily contact with the residents within the whole home as well as the general running of the office.


Carla lives in Telford with her Husband Steve and has 2 grown up children and 3 grandchildren

Lynda

Lynda Jackson

Job Title: Head Housekeeper Joined: 1997

I have worked at Wheatlands since 1997. I manage, develop and support the housekeeping and laundry departments to ensure the cleanliness of the home is maintained.
I have been at the home for a long time and enjoy my days spent at Wheatlands. It is like an extended family and I can honestly say that making a difference makes sure that I have a smile on my face each day.

Katie

Katie Macey

Job Title: Activities Coordinator Joined: 2019

Katie moved to Shropshire 6 years ago and was interested in a career change due to always having been in the Hospitality industry. She came to work at the Wheatlands as a Laundry assistant and it soon became evident how much passion she had for Activities.


Katie transferred to the Activities team and became the Activities Coordinator in 2022 demonstrating her dedication in ensuring the residents lead a varied and rich life. Katie is always looking for new ideas to promote our Life Enrichment and is always involved heavily within our local community with regard to promoting the Home

Jackie

Jackie Thomas

Job Title: Resident Ambassador

Since moving to Much Wenlock when my children where young, I have always enjoyed being involved within the local community from volunteering at the monthly church soup lunch to being the receptionist at Much Wenlock doctor's surgery.


Jackie befriends new residents and offers a warm welcome to their new home to help make the transition to life in our home as friendly as possible by introducing her to other residents and accompanying them to activities.

Bridget

Bridget Reedman

Job Title: Resident Ambassador

As resident Ambassador, Bridget provides invaluable insight and perspective from a residents point of view on the day to day management in the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Wheatlands Care Home to verify any information. View our terms and conditions. Barchester Wheatlands Care Home has an Enhanced Service - more info.