Bonehill Lodge Care Home

62 Park Lane, Bonehill, Tamworth B78 3HZ
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9.7 52 Reviews
  • Bonehill Lodge Care Home, Tamworth
Bonehill Lodge is a CQC-rated ‘good’ (April 2018) care home in Tamworth that provides round-the-clock residential care for older people, through dedicated staff who understand how worrying it can be to ensure your loved one is well taken care of.

As soon as they arrive, your loved one will become part of the family and a member of the friendly group of residents that staff care for.

They will receive constant care and attention, support and companionship whilst catering for their every need and personal tastes. It doesn't matter whether you're funded privately or by social services, you'll be welcome here.

The worry that your loved one may have little quality of life will no longer be a concern. At Bonehill Lodge there’s always something to join in with or someone to chat to. Even if mobility is an issue, no one is ever stuck in their room, because a new lease of life beckons! There’ll always be a member of staff ready and willing to lend a supportive hand.

Whether on a long-term basis or respite care, a friendly atmosphere instantly puts everyone at ease. The Home often holds themed shows that involve singing to old favourites, something therapeutic and which further fuels the cheerful atmosphere. You can visit your loved one at any time, you’re always welcome and your input is encouraged to ensure the care staff exceeds your expectations.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 26 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oaktrees Healthcare Ltd

Person in charge

  • Mandy Chapman (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Last Refurbishment: 2012

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)

Bonehill Lodge Care Home Reviews (52)

9.7

Bonehill Lodge Care Home has a Review Score of 9.7 (9.706) out of 10, based on 17 reviews in the last 2 years.
Over all time Bonehill Lodge Care Home has 52 reviews.

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Reviewer Connection to Bonehill Lodge Care Home
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Review from Debbie T (Daughter-in-law of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is very happy, she loves the food and says how lovely the carers are. She is treated with respect and dignaty, I think they all do a wonderful job.
I do think the carpets need to be replaced with a wipeable floor it does sometimes smell in there.
Reply from Mandy Chapman, Manager at Bonehill Lodge Care Home

Thank you for your kind feedback regarding the care that your Mother in Law is receiving at Bonehill Lodge. We have an on-going development plan where carpets have been changed to wipeable floors in all of our communal areas. This is to ensure that the living environment is clean and comfortable for our residents. If there is a particular area that you feel has been overlooked, please let us know and we will be happy to address this for you. Thank you again for taking the time to leave a review.

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Review from Jacqueline M (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and caring, food is very good, mum has been made to feel welcome, she has settled in and seems happy.
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Review from Lorraine D (Daughter of Resident) published on 14 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased this home had a vacancy when we were looking for somewhere for Mom.
The management and staff are a credit to the home and ensure Mom is able to join in with activities.
As well as the home getting residents involved in exercises (even if only from their chairs), they do bingo, balloon
tennis etc. They also arrange for entertainers to come in (i.e. banjo players, singers etc.) Thank you everyone.
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Review from Julie F (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bonehill Lodge Care Home has provided excellent care for my mom over the past five years, they provide a homely, friendly caring environment. The staff are excellent all round and the activities provided for the residents get everybody motivated. Management are always there to listen, help and advise.
I would 100% recommend this home.
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Review from I H (Nephew of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend this home highly enough for the expert care and compassion they give. The staff are lovely and the care manager is wonderful, excellent at communication and very proactive to ensure my uncle's needs are met.
It is always a pleasure to visit and a true home from home.
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Review from Margaret B (Resident) assisted by family/friend published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always received good care, food is excellent because you are given choices. Excellent management, always listen and enquire how I am. I like the bingo and sing songs. I like that I can get my hair done. The cook is very good.
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Review from Jennifer B (Daughter of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am 100% very happy with the care mu mum has received. All the staff are excellent, there are lots of activities going on. My mum is treated with dignity and respect. Everyone is very caring and this is a testament of good leadership and excellent managers. We are always warmly greeted by staff and
I feel like there is a lovely family atmosphere. I am very thankful to all the staff and management at Bonehill Lodge Care Home for the excellent care provided which is five star!
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Review from Mick P (Son of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my mum is well looked after, all staff are always polite, kind, caring, very helpful. The home is always looked after, clean, tidy and very well presented. I know my mum is in the perfect home for her and her needs. I never have to worry about her and know she is cared for.
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Review from Jack M (Grandson of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at have always been extremely kind to my nan and have always been supportive. I have never had a worry or doubt with her being here.
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Review from Lucy G (Granddaughter of Resident) published on 29 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has been a resident at Bonehill Lodge now for 3 years. As someone who works in a caring profession myself, I have huge admiration for all that the staff do for the residents and their families. They genuinely care, and make you feel like part of the Bonehill family. The home is always clean
and tidy. There are lots of activities for the residents to get involved with, if they wish to, and they are always treated with kindness and dignity. The managers do a wonderful job and are always responsive with any concerns we may have as a family, which are always discussed and quickly addressed. Cannot fault the home and would recommend to any of my friends or family.
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Review from Maureen W (Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a resident of Bonehill Lodge Care Home, during which time I have found it to be an excellent place to stay. The staff are very caring and willing to listen to anything you wish to discuss with them.
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Review from J R (Resident) assisted by family/friend published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Unexpectedly found myself in this care home which was selected by my daughter.
Was surprised how clean and pleasant the home was. Am able to have a pleasant chat with the other residents. Staff are only too happy to do anything for you.
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Review from S B (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More than welcoming by all staff whenever you visit, plenty of activities arranged every day. Food and drink encouraged and available. Communication with family and relatives is vert good, kept well informed of activities taking place within the home.
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Review from A H (Son-in-law of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident of Bonehill Lodge Care Home since April 2023. I have found the staff to be kind, considerate and patient. The home is well maintained and managed very well by the manager and her assistant.
The food is all freshly cooked daily and there is always a variety to select.
My
mother-in-law's room is always tidy and cleaned daily. She is always clean and well-dressed.
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Review from Sue B (Daughter of Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia, early stages. The staff are very good at dealing with her needs. There are lots of activities to keep residents engaged. The staff are always welcoming and friendly. I find Bonehill Lodge having a small capacity means residents get more interaction and care. My family and I find
Bonehill Lodge fulfils all my mother's needs and we feel she is safe.
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Review from Martin B (Nephew of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been a resident of Bonehill Lodge Care Home for over two years.
During this time, she has been treated with the utmost care and respect. Her physical health and well-being have improved significantly during this time.
The staff have been excellent and have my trust immensely.
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Review from Eric H (Son of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care home very friendly, from the carers through to the management. The care home is situated in attractive surroundings and provides a homely atmosphere. There are lots of frequent activities and the home provides a social media site so we can check on our resident. The home also provides
a regular newsletter.
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Review from Karen R (Daughter of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express how grateful we were to have found this care home for Mum. She resided there last December 22 and from the day she started, the care that has been given is nothing more than excellent. Unfortunately, Mum has recently passed away, but because of each and every one of the staff she was
able to spend her last days at the home. They all cared for her with such compassion and dedication and we will be forever grateful.
We would definitely highly recommend this lovely home to anyone.
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Review from T H (Daughter of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m so happy that I discovered this care home. I would recommend it 100 per cent. My mom is here & she is looked after very well. The communication with the home is excellent. I think it houses up to about 26 residents so it has a lovely community feel.
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Review from Dominic S (Son of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is so welcoming and always makes me feel that I made the correct decision in choosing this care home for my mother. The care workers/admin staff take great care with all its residents and treat them all as if they were members of their own families. I have witnessed not only with my mother
that the staff go above & beyond with all the resident's needs, and to be honest I wouldn’t expect anything less. Bonehill Lodge Care Home would be my choice for myself if I ever required to be taken care of in my later years.
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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Bonehill Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.706 for Bonehill Lodge Care Home is calculated as follows: ( (152 Excellents x 5) + (44 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 204 Ratings = 4.706
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bonehill Lodge Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bonehill Lodge Care Home

What types of Care is Bonehill Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bonehill Lodge Care Home have?

There are 24 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Bonehill Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bonehill Lodge Care Home to the centre of Tamworth?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bonehill Lodge Care Home to verify any information. View our terms and conditions. Bonehill Lodge Care Home has an Enhanced Service - more info.