Search...

Ladydale

9 Fynney Street, Leek, Staffordshire ST13 5LF
Pearlcare Logo
Jobs
Ladydale logo
Ladydale, Leek
Ladydale, Leek
Ladydale, Leek

Ladydale is a converted Victorian house that tailors provision to suit older people with care needs, alongside support for an active, interesting and comfortable lifestyle based on personal choice.

The interior is a carefully planned environment, enabling residents to walk around as they please, with friendly and experienced staff always on hand when required.

There is access to numerous activities, reminiscence therapy and a menu of food freshly produced and catered to personal tastes.

Care Provided by Ladydale

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,087 - £1,133£1,087 - £1,133
Residential Dementia Care£1,259 - £1,305£1,259 - £1,305

Contact Ladydale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sophie Willis-Dixon (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Ladydale Reviews (27)

Submit a Review
8.9

Ladydale has a Review Score of 8.9 (8.870) out of 10, based on 6 reviews in the last 2 years. Over all time Ladydale has 27 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ladydale
Loading...
Showing 27 reviews matching selected criteria
Review from Glyn H (Son of Resident) published on 17 July 2026 Submitted via Website
Overall Experience

What an amazing place! All of the staff are very understanding and totally professional in all aspects of mums care. Dementia is a terrible disease and my mums needs are totally understood. Highly recommended.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A C (Daughter-in-law of Resident) published on 13 February 2026 Submitted via Postal Card
Overall Experience

The home is just like going into someone's own home, but just on a larger scale. My mother in law has been here for nearly 6 years, and during that time, we have had little cause to complain. The only time we did complain, it was treated promptly with great professionalism. My mother in law has been very happy throughout her stay and says she feels very lucky to be so well looked after. We always come away from our visits with great peace of mind knowing she is content and very well looked after. I feel that as families we feel part of the Ladydale family as a whole.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew C (Son of Resident) published on 13 February 2026 Submitted via Postal Card
Overall Experience

My mum has been very well cared for at Ladydale. She has nothing but praise for the staff and the help and support they give. Staff are friendly and helpful if I have any concerns. Managmeent are progerssing well with a comprehensive programme of upgrading the premisses including decorating, replacing windows and chairs, etc. A comprehensive programme of activities is provideed and residents are encouraged to take part.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John E (Son of Resident) published on 29 December 2025 Submitted via Postal Card
Overall Experience

The care is very good, particularly in terms of monitoring the health of my mum and making modifications to the medicines. The entertainment/activities provided are very good and the residents seem to enjoy them. The staff are extremely friendly and caring even in challenging circumstances. I do think that some of the pastoral care is lacking. Ensuring teeth are cleaned, hair brushed, nails cut are examples I have noticed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hilary G (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card
Overall Experience

Mum gets the best care possible. The staff are always smiling and happy and nothing is too much trouble. If you need to contact the home their is always someone ready to help at the end of the phone. Mum is kept clean and warm and in her words safe. The meals are amazing with a menu to choose from everyday. Activities are always available if you wish to join in. My sister and I couldn't be happier with care she gets from management and all the carers. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Father of Resident) published on 8 May 2025 Submitted via Website
Overall Experience
The Dales is an excellent home for adults with disabilities, they are well looked after and fully supported by the outstanding staff
My son has been residing there and during that time he has had access to opportunities and events that he did not previously have. The staff are all helpful and approachable and they are happy to suggest clubs and activities that support his ongoing needs and they additionally encourage him in all aspects of his self-care, including washing and toileting as well as eating habits. They also host many events in-house to ensure all residents are regularly engaged and they undertake regular trips to bowling, trampolining, swimming and meals out, to name but a few.
He has truly been the happiest there that he has ever been and he loves socialising with other residents and staff alike helping out where he can.

I would not hesitate to recommend the Dales to anyone looking for a residential option for their family, it scores 10 out of 10 for us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Penny M (Daughter of Resident) published on 25 April 2024 Submitted via Website
Overall Experience

My mother is currently a resident at Ladydale and she loves it there. The care is second to none. The carers actually care for their residents and go out of their way to ensure the residents are receiving plenty of fluids and have lots of mental stimulation and activities. The food is excellent and locally sourced. There is a cat lives at the home too and he has the most wonderful life too! I have no hesitation in recommending Ladydale to anyone looking at care homes in the area.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pamela F (Wife of Resident) published on 25 April 2024 Submitted via Website
Overall Experience

Excellent care, all the staff are wonderful and there is so much activity for the residents to anticipate in if they want to, it’s very clean and the food is wonderful, you couldn’t wish for a better place for the residents and their family when they visit, what more can you wish for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kim W (Daughter of Resident) published on 6 March 2023 Submitted via Website
Overall Experience
My mother was in Ladydale with Dementia from 2020 till October 22. Mum took a while to settle in as she came from Cornwall during covid and away from her family, the staff were very friendly and patient with her even though at times she was very trying.

After mum had her stroke and needed palliative care Ladydale agreed to take her back until she died. The care they gave my mum until the very end was second to none and treated her with the utmost dignity, and we as a family can not thank them enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Son of Resident) published on 28 November 2022 Submitted via Website
Overall Experience

Mum was not at all sure about having to move to a care home but resigned to the fact that she was struggling at home. We looked at a number of care homes locally and were most impressed by our initial visit to Ladydale. The rooms were larger than some we had looked at, and the day rooms for the residents were light warm and airy with the choice of a large quiet room for residents wishing for a bit of peace. All the staff we have dealt with have been professional, caring and of good humour. Mum has settled in well and partakes in a number of the many activities that are on offer and has plenty of folk to have a natter with. It's been a huge relief that we've been able to get mum into a warm safe and happy environment where she's been well-fed and is having her needs tended to. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda B (Sister of Resident) published on 18 November 2022 Submitted via Website
Overall Experience
I moved my brother to Ladydale in April as he was very unhappy with the care home he was in.
I have never seen him so happy in years.
He loves the staff and the meals.
He has made friends and each week there are different activities for them to do.
They celebrated Halloween, and fireworks night and are having a lovely Christmas.
They have entertainment and visits with different pets which my brother loves.

I highly recommend this home to anyone who needs to find a lovely place for a loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peggy S (Daughter of Resident) published on 17 November 2022 Submitted via Website
Overall Experience

My dad has been a resident for three years now and he absolutely loves it at Ladydale. He is happy and contented. The range of activities he chooses to undertake are safe and fun. The home is clean and tidy. He is far from easy to care for but the staff are always kind and caring towards him. Communication with ourselves as a family and considering we have POA could be better.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K K (Daughter of Resident) published on 3 November 2022 Submitted via Website
Overall Experience

The staff at Ladydale are friendly and helpful. My mum settled in quickly. It is reassuring to know she is in a safe and caring environment. They are always happy to discuss her care needs with me. There are lots of activities for them to take part in and it is great when they have special visits from groups that bring animals in for them to see.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanne S (Daughter of Resident) published on 3 November 2022 Submitted via Website
Overall Experience

The quality of care at Ladydale is exceptional. They have a very long-standing, committed staff team which is clear evidence of a well-managed home. My father has been a resident for nearly four years and throughout the Covid period during which time they have responded appropriately and clearly communicated all the various changes for both residents and visitors. The level of care given is highly personalised/individualised and staff go above and beyond to ensure that needs are met. They really understand the personality my father has and are always laughing and joking with him, keeping him engaged and entertained through their various activities. Visitors are made extremely welcome and they have been incredibly supportive when we have needed assistance with hospital visits and treatment. I would not hesitate to recommend this home and offer my grateful thanks for all they do for my father.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vikki B (Daughter of Resident) published on 3 November 2022 Submitted via Website
Overall Experience

Mum became a resident in September 2020, during the pandemic, the staff were welcoming and supportive to the whole family during this difficult time. Mum enjoyed the different daily activities, and the company of residents and staff and enjoyed daily visits, and outings with staff or family, once restrictions were lifted! On 22 July 2022 mum had a massive bleed on the brain, staff at Ladydale acted swiftly to get her the medical care she needed and continued to care for her palliatively following her return from the hospital on 22/8/22. During this time the staff became part of our extended family, always helpful, supportive and extremely caring towards mum and the individual family members sometimes in emotive situations. We were welcome to visit mum anytime even in the early hours or to stay overnight. Sadly, mum passed away on the 10/10/22 - the staff treated her passing with respect and dignity. Staff at Ladydale are second to none in care and support for residents. I cannot recommend them highly enough!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue B (Daughter of Resident) published on 2 November 2022 Submitted via Website
Overall Experience

We are very happy with my mum's care at Ladydale. All the staff are lovely and friendly and my mum is always happy. The staff do lots of nice activities with the residents and the residents all seem happy and well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie G (Mother of Resident) published on 2 November 2022 Submitted via Website
Overall Experience
My mum is a resident at Ladydale and has made it her home. The staff are wonderful and care for her with love and respect they are like hers and our extended family. I feel I have to place a review on the site this month as it has been two years since she moved there after having a nasty fall at home.

Within the two years of the care that the staff have given to my mum I can honestly say she looks younger than she did when she moved there and with their continued care I am sure she will reach 100 years old.

She has lovely home-cooked meals and homemade cake which she loves, she has a lovely room with her own toilet, her medication is taken care of and she has regular checks, there is an optician if she needs one, a hairdresser that visits if needed and a chiropodist.

She has someone pop in and have a conversation and a laugh with her numerous times a day so she is never lonely. I cannot say a big enough thank you to everyone at Ladydale for being the wonderful people they are.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W P (Son of Resident) published on 17 December 2021 Submitted via Website
Overall Experience

My mum was a resident at Ladydale for just over 2 years. When she became ill the home cared, and communication was excellent. She died with love around her and dignity and my wishes were respected. It was the hardest time. The staff were thoughtful, caring, and very hard working. Over the years, the home gave my mum a new lease of life, provided a warm and safe, social life. I would not have wanted a better home. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine Bi (Niece of Resident) published on 11 July 2021 Submitted via Website
Overall Experience

I find all the staff at Ladydale to be very friendly and helpful. Nothing is too much trouble for them, even though they are under incredible pressures with Covid. With regards to my aunt, they have given her a new lease of life, including her in activities they think she will enjoy. I cannot believe the difference in her every time I visit. It gives me such relief to know she is being looked after so well, has company, is safe and nothing to worry about. Thank you everyone from the bottom of my heart.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony D (Nephew of Resident) published on 30 June 2021 Submitted via Website
Overall Experience

My aunty will be 100 this year, she went into Ladydale 4 years ago unable to care for herself properly and safely. I am convinced that without the good care she has received we would not still have her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Ladydale.

Upcoming Events

There are no upcoming events for Ladydale.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ladydale.

Accreditations

There are no accreditations posted yet for Ladydale.

Meet the Team (3)

Sophie
Sophie Job Title:Registered Care ManagerJoined: 2012

I have worked for Pearlcare since 2012. I started working as a kitchen assistant, then as a care assistant, senior care assistant, deputy manager and now registered care manager. I have a passion for care and love to see that people are smiling and happy.

Katie Evans
Katie EvansJob Title:Deputy ManagerJoined: 2009

Katie has worked for Ladydale since 2009 as a young care assistant and has gradually worked her way up to Deputy Manager.

Rob Noel
Rob NoelJob Title:Regional ManagerJoined: 2019

I’m Rob, and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.

Frequently Asked Questions about Ladydale

What types of Care is Ladydale registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ladydale have?

There are 52 Single Rooms.

What are the Facilities & Services at Ladydale?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ladydale to the centre of Leek?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ladydale to verify any information. View our terms and conditions. Ladydale has an Enhanced Service -more info.