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The interior is a carefully planned environment, enabling residents to walk around as they please, with friendly and experienced staff always on hand when required.
There is access to numerous activities, reminiscence therapy and a menu of food freshly produced and catered to personal tastes.
Care Provided by Ladydale
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ladydale for full pricing details and T&Cs.
Contact Ladydale to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pearlcare
- Private Owned
Person in charge
- Sophie Willis-Dixon (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (52)
- Couples/Companion Rooms with ensuite Wet Room (2)
Ladydale Reviews (27)
Ladydale has a Review Score of 8.9 (8.870) out of 10, based on 6 reviews in the last 2 years.
Over all time Ladydale has 27 reviews.
What an amazing place! All of the staff are very understanding and totally professional in all aspects of mums care. Dementia is a terrible disease and my mums needs are totally understood. Highly recommended.
The home is just like going into someone's own home, but just on a larger scale. My mother in law has been here for nearly 6 years, and during that time, we have had little cause to complain. The only time we did complain, it was treated promptly with great professionalism. My mother in law has been very happy throughout her stay and says she feels very lucky to be so well looked after. We always come away from our visits with great peace of mind knowing she is content and very well looked after. I feel that as families we feel part of the Ladydale family as a whole.
My mum has been very well cared for at Ladydale. She has nothing but praise for the staff and the help and support they give. Staff are friendly and helpful if I have any concerns. Managmeent are progerssing well with a comprehensive programme of upgrading the premisses including decorating, replacing windows and chairs, etc. A comprehensive programme of activities is provideed and residents are encouraged to take part.
The care is very good, particularly in terms of monitoring the health of my mum and making modifications to the medicines. The entertainment/activities provided are very good and the residents seem to enjoy them. The staff are extremely friendly and caring even in challenging circumstances. I do think that some of the pastoral care is lacking. Ensuring teeth are cleaned, hair brushed, nails cut are examples I have noticed.
Mum gets the best care possible. The staff are always smiling and happy and nothing is too much trouble. If you need to contact the home their is always someone ready to help at the end of the phone. Mum is kept clean and warm and in her words safe. The meals are amazing with a menu to choose from everyday. Activities are always available if you wish to join in. My sister and I couldn't be happier with care she gets from management and all the carers. Thank you.
My son has been residing there and during that time he has had access to opportunities and events that he did not previously have. The staff are all helpful and approachable and they are happy to suggest clubs and activities that support his ongoing needs and they additionally encourage him in all aspects of his self-care, including washing and toileting as well as eating habits. They also host many events in-house to ensure all residents are regularly engaged and they undertake regular trips to bowling, trampolining, swimming and meals out, to name but a few.
He has truly been the happiest there that he has ever been and he loves socialising with other residents and staff alike helping out where he can.
I would not hesitate to recommend the Dales to anyone looking for a residential option for their family, it scores 10 out of 10 for us.
My mother is currently a resident at Ladydale and she loves it there. The care is second to none. The carers actually care for their residents and go out of their way to ensure the residents are receiving plenty of fluids and have lots of mental stimulation and activities. The food is excellent and locally sourced. There is a cat lives at the home too and he has the most wonderful life too! I have no hesitation in recommending Ladydale to anyone looking at care homes in the area.
Excellent care, all the staff are wonderful and there is so much activity for the residents to anticipate in if they want to, it’s very clean and the food is wonderful, you couldn’t wish for a better place for the residents and their family when they visit, what more can you wish for.
After mum had her stroke and needed palliative care Ladydale agreed to take her back until she died. The care they gave my mum until the very end was second to none and treated her with the utmost dignity, and we as a family can not thank them enough.
Mum was not at all sure about having to move to a care home but resigned to the fact that she was struggling at home. We looked at a number of care homes locally and were most impressed by our initial visit to Ladydale. The rooms were larger than some we had looked at, and the day rooms for the residents were light warm and airy with the choice of a large quiet room for residents wishing for a bit of peace. All the staff we have dealt with have been professional, caring and of good humour. Mum has settled in well and partakes in a number of the many activities that are on offer and has plenty of folk to have a natter with. It's been a huge relief that we've been able to get mum into a warm safe and happy environment where she's been well-fed and is having her needs tended to. Thank you.
I have never seen him so happy in years.
He loves the staff and the meals.
He has made friends and each week there are different activities for them to do.
They celebrated Halloween, and fireworks night and are having a lovely Christmas.
They have entertainment and visits with different pets which my brother loves.
I highly recommend this home to anyone who needs to find a lovely place for a loved one.
My dad has been a resident for three years now and he absolutely loves it at Ladydale. He is happy and contented. The range of activities he chooses to undertake are safe and fun. The home is clean and tidy. He is far from easy to care for but the staff are always kind and caring towards him. Communication with ourselves as a family and considering we have POA could be better.
The staff at Ladydale are friendly and helpful. My mum settled in quickly. It is reassuring to know she is in a safe and caring environment. They are always happy to discuss her care needs with me. There are lots of activities for them to take part in and it is great when they have special visits from groups that bring animals in for them to see.
The quality of care at Ladydale is exceptional. They have a very long-standing, committed staff team which is clear evidence of a well-managed home. My father has been a resident for nearly four years and throughout the Covid period during which time they have responded appropriately and clearly communicated all the various changes for both residents and visitors. The level of care given is highly personalised/individualised and staff go above and beyond to ensure that needs are met. They really understand the personality my father has and are always laughing and joking with him, keeping him engaged and entertained through their various activities. Visitors are made extremely welcome and they have been incredibly supportive when we have needed assistance with hospital visits and treatment. I would not hesitate to recommend this home and offer my grateful thanks for all they do for my father.
Mum became a resident in September 2020, during the pandemic, the staff were welcoming and supportive to the whole family during this difficult time. Mum enjoyed the different daily activities, and the company of residents and staff and enjoyed daily visits, and outings with staff or family, once restrictions were lifted! On 22 July 2022 mum had a massive bleed on the brain, staff at Ladydale acted swiftly to get her the medical care she needed and continued to care for her palliatively following her return from the hospital on 22/8/22. During this time the staff became part of our extended family, always helpful, supportive and extremely caring towards mum and the individual family members sometimes in emotive situations. We were welcome to visit mum anytime even in the early hours or to stay overnight. Sadly, mum passed away on the 10/10/22 - the staff treated her passing with respect and dignity. Staff at Ladydale are second to none in care and support for residents. I cannot recommend them highly enough!
We are very happy with my mum's care at Ladydale. All the staff are lovely and friendly and my mum is always happy. The staff do lots of nice activities with the residents and the residents all seem happy and well cared for.
Within the two years of the care that the staff have given to my mum I can honestly say she looks younger than she did when she moved there and with their continued care I am sure she will reach 100 years old.
She has lovely home-cooked meals and homemade cake which she loves, she has a lovely room with her own toilet, her medication is taken care of and she has regular checks, there is an optician if she needs one, a hairdresser that visits if needed and a chiropodist.
She has someone pop in and have a conversation and a laugh with her numerous times a day so she is never lonely. I cannot say a big enough thank you to everyone at Ladydale for being the wonderful people they are.
My mum was a resident at Ladydale for just over 2 years. When she became ill the home cared, and communication was excellent. She died with love around her and dignity and my wishes were respected. It was the hardest time. The staff were thoughtful, caring, and very hard working. Over the years, the home gave my mum a new lease of life, provided a warm and safe, social life. I would not have wanted a better home. Thank you.
I find all the staff at Ladydale to be very friendly and helpful. Nothing is too much trouble for them, even though they are under incredible pressures with Covid. With regards to my aunt, they have given her a new lease of life, including her in activities they think she will enjoy. I cannot believe the difference in her every time I visit. It gives me such relief to know she is being looked after so well, has company, is safe and nothing to worry about. Thank you everyone from the bottom of my heart.
My aunty will be 100 this year, she went into Ladydale 4 years ago unable to care for herself properly and safely. I am convinced that without the good care she has received we would not still have her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ladydale.
There are no upcoming events for Ladydale.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ladydale.
Accreditations
There are no accreditations posted yet for Ladydale.
Meet the Team (3)

I have worked for Pearlcare since 2012. I started working as a kitchen assistant, then as a care assistant, senior care assistant, deputy manager and now registered care manager. I have a passion for care and love to see that people are smiling and happy.

Katie has worked for Ladydale since 2009 as a young care assistant and has gradually worked her way up to Deputy Manager.

I’m Rob, and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.
Frequently Asked Questions about Ladydale
What types of Care is Ladydale registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ladydale have?
There are 52 Single Rooms.
What are the Facilities & Services at Ladydale?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ladydale to the centre of Leek?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ladydale to verify any information. View our terms and conditions. Ladydale has an Enhanced Service -more info.