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The interior is a carefully planned environment, enabling residents to walk around as they please, with friendly and experienced staff always on hand when required.
There is access to numerous activities, reminiscence therapy and a menu of food freshly produced and catered to personal tastes.
Care Provided by Ladydale
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ladydale for full pricing details and T&Cs.
Contact Ladydale to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pearlcare
- Private Owned
Person in charge
- Sophie Willis-Dixon (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 3
Room Information
- Single Rooms (52)
- Couples/Companion Rooms with ensuite Wet Room (2)
Ladydale Reviews (27)
Ladydale has a Review Score of 8.9 (8.870) out of 10, based on 6 reviews in the last 2 years.
Over all time Ladydale has 27 reviews.
My mother has been a resident at Ladydale for five months, during a very challenging Covid period. Ladydale came well recommended to us by the families of other residents. From my very first contact with staff, right through to the present date, I have found every single member helpful and willing to answer questions in a down-to-earth, most friendly, and professional manner. There has never been a single instance of doubt in my mind about the level of supervision and staff commitment to the high standards of care and attention that family members have a right to expect. I have visited people in other care homes where sadly, the standard falls short of the happy and supportive atmosphere enjoyed by residents at Ladydale. Of particular note is the considerable effort made by staff to organise activity events that engage and stimulate residents both mentally and physically. I have no hesitation in recommending Ladydale to anyone seeking a well-run care home for their relative.
The staff without exception were warm and caring and would joke or gently tease her to make her smile. Smiles and laughter are so valuable to dementia sufferers.
The quality of activities provided was especially outstanding, with different games, outings, animals coming to visit, or musicians, as well as 'special days' for residents in turn when they could choose an activity.
My mother died at the home, spending the last couple of weeks in her bed - she was surrounded by family; and the loving consideration of carers that she knew.
The staff are very friendly and very caring. The new manager is like a breath of fresh air after previous management have been lacking in appropriate attitudes. The senior care staff are more than approachable, medical expertise is first rate, clean and friendly home with exceptional food, I have peace of mind which is priceless. I know my mother is in more than capable hands.
The staff and facilities were first class.
Most of the home is old but well appointed and in a very quiet street in Leek. Whilst not looking brand new, it serves its purpose very well and the staff work extremely hard to keep all residents comfortable and safe, and do so with a smile and a laugh.
We sleep much easier now knowing mum is safe, warm, well fed and has company whenever she wants it. Much emphasis is placed on tailoring care to each individual, and this has helped Mum settle in well and she now has many new friends. On visiting we normally find her among several other residents in one of the lounges. Visitors are warmly welcomed and included in whatever is going on, if they want to be. We are not expecting to move Mum out at any point.
When my father needed residential care I chose Ladydale because it had a good reception and was close to home, this was in 2013. The standard of care was good. In 2015, there was a change in management and the standards became unsatisfactory i.e. no heating for several weeks and no lift for several weeks. I made formal complaints and the CQC were involved. In October 2016, a new manager was appointed and Ladydale has gone from strength to strength. It is out of special measures and I would recommend it.
I've not one criticism at all to make. Mum came in January 2008. My dad was in before for 3 and a quarter years. He was well looked after also.
In my opinion staff at these excellent homes should be paid extra by the government. They save the NHS a fortune because they give nursing care to the elderly, saving hospital bed spaces.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Ladydale.
Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Ladydale.
Meet the Team (3)

I have worked for Pearlcare since 2012. I started working as a kitchen assistant, then as a care assistant, senior care assistant, deputy manager and now registered care manager. I have a passion for care and love to see that people are smiling and happy.

Katie has worked for Ladydale since 2009 as a young care assistant and has gradually worked her way up to Deputy Manager.

I’m Rob, and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.
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