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Ladydale

9 Fynney Street, Leek, Staffordshire ST13 5LF
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Ladydale, Leek
Ladydale, Leek
Ladydale, Leek

Ladydale is a converted Victorian house that tailors provision to suit older people with care needs, alongside support for an active, interesting and comfortable lifestyle based on personal choice.

The interior is a carefully planned environment, enabling residents to walk around as they please, with friendly and experienced staff always on hand when required.

There is access to numerous activities, reminiscence therapy and a menu of food freshly produced and catered to personal tastes.

Care Provided by Ladydale

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,087 - £1,133£1,087 - £1,133
Residential Dementia Care£1,259 - £1,305£1,259 - £1,305

Contact Ladydale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sophie Willis-Dixon (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Ladydale Reviews (27)

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8.9

Ladydale has a Review Score of 8.9 (8.870) out of 10, based on 6 reviews in the last 2 years. Over all time Ladydale has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Ivan K (Son of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

My mother has been a resident at Ladydale for five months, during a very challenging Covid period. Ladydale came well recommended to us by the families of other residents. From my very first contact with staff, right through to the present date, I have found every single member helpful and willing to answer questions in a down-to-earth, most friendly, and professional manner. There has never been a single instance of doubt in my mind about the level of supervision and staff commitment to the high standards of care and attention that family members have a right to expect. I have visited people in other care homes where sadly, the standard falls short of the happy and supportive atmosphere enjoyed by residents at Ladydale. Of particular note is the considerable effort made by staff to organise activity events that engage and stimulate residents both mentally and physically. I have no hesitation in recommending Ladydale to anyone seeking a well-run care home for their relative.

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Review from Sue F (Daughter of Resident) published on 6 February 2020 Submitted via Website
Overall Experience
My mother was in Ladydale care home as a resident for 18 months until her death in June 2019. From the start, she was warmly welcomed, with flowers in her room, and two senior members of staff actually stayed a couple of hours after the end of their shift to welcome her. It seemed that every comfort had been provided, and every effort to make the home seem like a 'real home' both for residents and visitors, we could always share a snack and cuppa or even meals.
The staff without exception were warm and caring and would joke or gently tease her to make her smile. Smiles and laughter are so valuable to dementia sufferers.
The quality of activities provided was especially outstanding, with different games, outings, animals coming to visit, or musicians, as well as 'special days' for residents in turn when they could choose an activity.

My mother died at the home, spending the last couple of weeks in her bed - she was surrounded by family; and the loving consideration of carers that she knew.

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Review from Philip L (Son of Resident) published on 21 September 2018 Submitted via Website
Overall Experience

The staff are very friendly and very caring. The new manager is like a breath of fresh air after previous management have been lacking in appropriate attitudes. The senior care staff are more than approachable, medical expertise is first rate, clean and friendly home with exceptional food, I have peace of mind which is priceless. I know my mother is in more than capable hands.

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Review from Michael T (Nephew of Resident) published on 24 August 2018 Submitted via Postal Card
Overall Experience

The staff and facilities were first class.

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Review from Peter F (Son of Resident) published on 6 March 2018 Submitted via Website
Overall Experience
We moved my mother into Ladydale when she became unwell in November 2017 at short notice. The staff were most helpful and couldn't do enough to get her settled. She is very happy now and has more freedom and chance to move about and meet people than she did at home.
Most of the home is old but well appointed and in a very quiet street in Leek. Whilst not looking brand new, it serves its purpose very well and the staff work extremely hard to keep all residents comfortable and safe, and do so with a smile and a laugh.

We sleep much easier now knowing mum is safe, warm, well fed and has company whenever she wants it. Much emphasis is placed on tailoring care to each individual, and this has helped Mum settle in well and she now has many new friends. On visiting we normally find her among several other residents in one of the lounges. Visitors are warmly welcomed and included in whatever is going on, if they want to be. We are not expecting to move Mum out at any point.

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Review from S J (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card
Overall Experience

When my father needed residential care I chose Ladydale because it had a good reception and was close to home, this was in 2013. The standard of care was good. In 2015, there was a change in management and the standards became unsatisfactory i.e. no heating for several weeks and no lift for several weeks. I made formal complaints and the CQC were involved. In October 2016, a new manager was appointed and Ladydale has gone from strength to strength. It is out of special measures and I would recommend it.

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Review from Freda N (Daughter of Resident) published on 21 June 2016 Submitted via Postal Card
Overall Experience
Never have I had any doubts about my mother's care. The staff, everyone has always cared for mum so well. The office accounts are always done correctly too. She is comfortable, cared for, loved, secure, wonderful meals, everything is done nicely.
I've not one criticism at all to make. Mum came in January 2008. My dad was in before for 3 and a quarter years. He was well looked after also.

In my opinion staff at these excellent homes should be paid extra by the government. They save the NHS a fortune because they give nursing care to the elderly, saving hospital bed spaces.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Meet the Team (3)

Sophie
Sophie Job Title:Registered Care ManagerJoined: 2012

I have worked for Pearlcare since 2012. I started working as a kitchen assistant, then as a care assistant, senior care assistant, deputy manager and now registered care manager. I have a passion for care and love to see that people are smiling and happy.

Katie Evans
Katie EvansJob Title:Deputy ManagerJoined: 2009

Katie has worked for Ladydale since 2009 as a young care assistant and has gradually worked her way up to Deputy Manager.

Rob Noel
Rob NoelJob Title:Regional ManagerJoined: 2019

I’m Rob, and I am the Regional Manager for Pearlcare in the North West. I have been working in health and social care for over 15 years. I started as a care assistant and worked my way up. I joined Pearlcare back in 2019 as a deputy manager and then home manager of Wellfield in 2020.

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