15 The Avenue, Kidsgrove, Stoke-on-Trent ST7 1AQ
Owner: Ravenswood Care Home Ltd
Local Authority / Social Services: Staffordshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 55 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Languages Spoken by Staff (other than English): Punjabi Mirpuri, Panjabi, Punjabi
Single Rooms: 49
Shared Rooms: 3
Rooms with ensuite WC: 49
Weekly Charges Guide: Personal Care Single £430 – £485 , Personal Care Shared (per person) £430 – £485 (These prices are only a guideline, please contact Ravenswood Care Home Ltd to find out the exact price for your requirements.)
Facilities & Services: Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Quality Commission* Report on Ravenswood Care Home Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ravenswood Care Home Ltd has a Review Score of 8.1 (8.091)
The Review Score of 8.1 (maximum of 10) for Ravenswood Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ravenswood Care Home Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Ravenswood Care Home Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.091 Points relating to the number of positive Reviews for Ravenswood Care Home Ltd is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 1 Reviews ÷ 11 Target = 0.091
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Jill M (Daughter of Resident) on Thursday 8 June 2017. Relates to June 2017.
Since my review in March, I am still overwhelmed by the care my mum receives at Ravenswood. Staff are so compassionate at all times even though at times they are very stretched. I would be heartbroken if she ever had to leave!
Ravenswood is my mum's home.
How likely would you be to recommend Ravenswood Care Home Ltd? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Ravenswood Care Home Ltd
There are currently no Care Home Idol entrants who have performed at Ravenswood Care Home Ltd