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The Willows

14 Wolverhampton Road, Codsall, Wolverhampton, Staffordshire WV8 1PP
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The Willows, Wolverhampton
The Willows, Wolverhampton
The Willows, Wolverhampton

The Willows Care Home, located in the heart of Codsall village, prides itself on providing a wonderfully warm, cosy, and deeply caring environment where residents truly feel at home.

The facility is celebrated for its exceptional, person-centred entertainment and bespoke care, ensuring that every individual is at the absolute centre of a vibrant and fulfilling lifestyle. Building on this legacy of excellence, the team are thrilled to announce a state-of-the-art...  

Care Provided by The Willows

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

All Fees are based on each individuals needs.

Contact The Willows to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kerry Rotherham-Bone(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2001
  • Last Refurbishment: 2001
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (24)
  • Couples/Companion Rooms with ensuite Wet Room (2)

The Willows Reviews (40)

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9.5

The Willows has a Review Score of 9.5 (9.485) out of 10, based on 11 reviews in the last 2 years. Over all time The Willows has 40 reviews.

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Showing 40 reviews matching selected criteria
Review from Chris W (Son of Resident) published on 6 July 2026 Submitted via Website
Overall Experience

Mom has been a resident at The Willows since August 24. She is very happy there, particularly enjoying the regular trips out to the local shops and cafe's and enjoying other events that the staff organise on a frequent basis. The food is of really good quality and Mom is always well fed. The staff are very friendly and sociable as well as professionally delivering on all required care needs.

Reply from Kerry Rotherham-bone, Manager at The Willows

Thank you so much for your lovely message. It really means a lot to hear your kind words and to know that you're happy with the care your mum receives. We truly value being able to support her, and it's always rewarding to know that our efforts are making a positive difference.

Thank you again for taking the time to share your appreciation - it is very much valued.

Kind regards,

Kerry

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Review from Rachel L (Daughter of Resident) published on 1 July 2026 Submitted via Website
Overall Experience
My Mum has been in the Willows since August 2025. This was a huge decision for us to make as she was previously in an independent living facility until the time came when she required further support and care. Mum took the move quite hard as she was in hospital prior to going to the Willows.

I have found the Willows to be an amazing place, a home of warmth and comfort with an incredibly friendly ethos. The staff are awesome in every way possible. They make it their mission to make sure every person there is happy and comfortable. They're communicating all the time with everyone and it feels like home. Every whim is catered for and everyone is made to feel worthwhile and valued. Visitors are welcomed and the conversation flows easily between all staff, residents and friends. Staff are knowledgeable, respectful and supportive. The home itself is very clean and smells good. The activity co-ordinators are excellent, always something to do to keep the mind active and somewhere to go.

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Review from Jacqueline G (Daughter of Resident) published on 10 September 2024 Submitted via Postal Card
Overall Experience

Mom came to The Willows approximately six months ago. Initially, due to Mom's Alzheimer's, it was upsetting but the team made Mom and us, her family, feel confident that she was safe, healthy, engaged and treated with respect. The daily activities, outings and events are really good and engaging. The staff are always happy to discuss Mom's care and any concerns we may have. All of the team have a very good cohesive way in caring for their charges. Thank you.

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Review from J W (Sister of Resident) published on 29 August 2024 Submitted via Postal Card
Overall Experience

I have limited experience of care homes as my brother has been a resident for a short time, this however includes being in two homes. Firstly emergency respite care for two weeks and then to the home where he has been a resident now for five months. Comparing the two homes I am much happier with the care he is receiving at The Willows as the staff engage with individual activities as well as sharing group activities. He seems more settled and happy. The staff are always welcoming and helpful. The Willows has a very homely atmosphere where the care for the residents and their wellbeing is apparent.

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Review from Sarah B (Daughter of Resident) published on 28 August 2024 Submitted via Website
Overall Experience

Mom has been at The Willows for a while now she is very settled and gets on well with everyone. The staff are very caring. Lots of activities go on there. I have found the communication between myself and the staff very good too.

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Review from M M (Sister of Resident) published on 23 August 2024 Submitted via Postal Card
Overall Experience

As my brother has only been in two care homes I cannot compare others. Having said that I am much happier with the care and staff at The Willows. He was previously in a care home in Stafford for two weeks respite care and I was not impressed with the place or the care he received there. Whilst at The Willows my brother does seem happier and the staff generally do seem to care for the residents. The Willows feels very homely unlike the care home where he had his respite care.

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Review from Sue M (Sister of Resident) published on 19 August 2024 Submitted via Website
Overall Experience

My sister has been at The Willows since October 2023 and compared to where she was before she is much happier. The staff are all lovely and caring and the activities that happen most days have helped bring her out of her shell. I know she looks forward to seeing one member of staff in particular!

Reply from Kerry Rotherham-bone, Manager at The Willows

Thank you for the lovely feedback; it's nice to hear that your sister has settled in so well and is happy to be here, thanks again.

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Review from Edna W (Resident / Service User) published on 19 August 2024 Submitted via Postal Card
Overall Experience

Everything is just perfect, staff, food and cleanliness.

Reply from Kerry Rotherham-bone, Manager at The Willows

Thank you for your kind words happy to hear you are happy with the care and support Mum receives here at the willows.

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Review from Ben M (Son of Resident) published on 7 August 2024 Submitted via Website
Overall Experience

Staff are all very friendly and helpful. Residents bedroom is very bright and fresh. Communal areas are all very homely and well-kept. Gives the feeling of being someone's private home rather than a care facility.

Reply from Kerry Rotherham-bone, Manager at The Willows

Thank you for the great feedback; it's nice to hear you are happy with The Willows.

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Review from Geoff B (Cousin of Resident) published on 6 August 2024 Submitted via Website
Overall Experience
My cousin has been in permanent residence since March 2024.
I make frequent visits and find all the day staff to be friendly, efficient and very caring to the residents.

I have nothing but good feelings about The Willows.

Reply from Kerry Rotherham-bone, Manager at The Willows

We are pleased to here you are happy with the care and support your relatives receive here at The Willows.

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Review from Julie S (Daughter of Resident) published on 5 August 2024 Submitted via Website
Overall Experience
My dad has been a resident at The Willows since March of this year.
He is very settled there and is very well looked after by all of the staff.
I cannot find a negative thing to say about The Willows.
Staff are very kind and attentive to all of the residents.
And communications are good between the care home and myself.
Food is very good and they have plenty to eat, three good meals a day plus snacks.
There is always water or squash available for them and plenty of hot drinks provided during the day.
Rooms are lovely and comfortable and very homely.
There are always plenty of fun activities.
Staff take residents out regularly to the shops and there is a nice garden space for residents to sit in when weather is good.
All of my dad's medications are taken care of so I don't have to worry about that either.
There is also a visiting chiropodist and hairdresser too.

I would recommend The Willows to anyone that is looking for a safe caring residential home for their loved ones.

Reply from Kerry Rotherham-bone, Manager at The Willows

Thank you very much for taking the time to write such a lovely review about the home.

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Review from Lisa D (Daughter of Resident) published on 2 August 2024 Submitted via Website
Overall Experience

Absolutely brilliant home. The staff goes above and beyond for all the residents. It feels like a family. They are happy to talk to you about the care your loved one is receiving and the residents aren't just a name, each member of staff seems to know them all.

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Review from T N (Daughter of Resident) published on 25 July 2024 Submitted via Website
Overall Experience

We put both of our elderly parents in there in 2021. The fees were £3000 each for a four-week period. During that period over the next 3 years, they increased the fees to £4400, in the meantime building a brand new state-of-the-art twenty-something bedroomed building as an annexe to the care home. During the stay they were continually losing clothes and other items telling us that shavers had been lost, but when we eventually moved my father out of the home he had four shavers in his belongings. We coped with these kinds of obstacles, but the real problem was when my mother passed away. The owner charged us £1500 for keeping two black bin liners in a room saying we should have removed them. No compassion, no text, call, or email to inform us. When we eventually got the black bags half the clothes in them were not hers. We have moved my father now and all I will say be careful, this is one greedy owner who does not have much compassion, if any at all for his clients.

Reply from Kerry Rotherham-bone, Manager at The Willows

We are sorry to hear you now feel this way and that any of the above concerns were not raised at the point your parents were in our care, I would also like to say that the content of this review is factually incorrect and an unfair reflection of the service we pride ourselves in providing.

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Review from Helen K (Daughter of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Mom was in The Willows for five weeks. She was bedbound and end-of-life. Her care was first-class, chatty, attentive staff, where nothing was too much for them and always very caring. When Mom couldn't get downstairs for the entertainment, it came to her in her room. Our experience at The Willows was one of pleasure and ease and the fact she was safe.

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Review from Ian F (Nephew of Resident) published on 14 May 2023 Submitted via Website
Overall Experience

My uncle has been a resident of The Willows for approximately 12 months. He suffers from Alzheimer's disease but he is still in generally good physical health and he is mobile. The Willows has provided him with a comprehensive and pragmatic care package since I asked them to admit him. I always find him smartly dressed and he has been served good food leading him to put on weight. The Willows is a clean and warm venue. Members of staff are always visible in the lounges and dining room, keeping an eye on the resident's health and safety. At Christmas, a very nice concert and buffet was arranged as well as a celebration Christmas Day lunch. My uncle has been provided with compassionate, patient and friendly care. His room is kept very clean and his laundry is done regularly. I have been contacted by the manager when safeguarding issues have arisen and been resolved. I am politely told when he needs new clothes or when extras like hairdressing and chiropody have to be paid for.

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Review from Rose B (Daughter of Resident) published on 9 May 2023 Submitted via Postal Card
Overall Experience

Without naming names, the entertainment manager is brilliant, very caring and keeps the home going. All the residents seem to love him, he goes out of his way to help. Think they need more cups of tea/coffee. Need someone at weekends to sit or talk to residents (not everyone has visitors). Need tea/coffee machine for visitors.

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Review from Julie P (Daughter of Resident) published on 9 May 2023 Submitted via Website
Overall Experience

The Willows Care Home is an exceptional care home. Staff are all friendly and make all visitors very welcome, everywhere is lovely and clean and warm. Each resident has their own en-suite room, rooms are cosy and homely, there is a nice dining room and food is home-cooked and really nice. There're two nice TV lounges so residents have a choice of which one they would like to sit in. Residents are well looked after and nothing is too much trouble. I would recommend The Willows to anyone who's looking for good care for their family.

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Review from John I (Son of Resident) published on 5 May 2023 Submitted via Website
Overall Experience

Very helpful and caring staff. Originally my dad went in for respite care but now has become a permanent resident. His comments have been how homely it feels, comfortable, food is great and happy to be there.

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Review from G J (Son-in-law of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

The Willows accepted my mother-in-law with open arms and settled her in the setting making her feel accepted straight away. She was very happy with the staff as they showed dignity and respect towards her and made her stay comfortable. As a vegetarian, her dietary needs were met with delicious meals daily. The staff showed such compassion for my mother-in-law and in her final days, the care was the best informing her family every step of the way. I cannot thank them enough.

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Review from L W (Granddaughter of Resident) published on 7 February 2023 Submitted via Website
Overall Experience

The Willows staff and management were amazing from the beginning. The bedroom was beautiful with all safety and mobility aids in place. Special meals were made as my nan is a pescetarian. Variety of meals with assistance always at hand. The staff went above and beyond. Caring, friendly and empathetic not only towards Nan but also family members. Plenty of activities during the day and a very homely feel. I can't thank them all enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Kerry Rotherham-Bone
Kerry Rotherham-BoneJob Title:The willows Care Home ManagerJoined: 2012
Here at the Willows my team and I pride ourselves on the Warm and inviting Care home we have created.

My career in Care started over 17 years ago Where I began my path as a care assistant over the years I finally progressed to the position of the care home manager, the care sector has always been something I have a great passion for, with over 17 years experience and knowledge in this area I feel this is something that is reflected in the home we have created.

Working alongside me is my Deputy Manager Lisa Anson, Lisa has been with the team for over 4 years now, Lisa also has over 20 years of experience in the care sector which enables her to offer her vast amount of experience and knowledge within the home. she also has qualifications she has her level 4 in business & leadership in social care.

Kerry Rotherham-Bone
Qualifications
NVQ level 2&3 in health and social care

Higher Level 5 apprenticeship in Business and leadership in health and social care.

The Willows Care Home is a Friendly, warm and inviting Care Home located in Codsall a small quant village full of community spirit, surrounded by loads of great local amenities with a lot of community events which we as a home feel are important for us to be involved with.

The Willows Moto has been and always be This isn't just a Care home it is our Home.

Frequently Asked Questions about The Willows

What types of Care is The Willows registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Willows have?

There are 24 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Willows?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is The Willows to the centre of Wolverhampton?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows to verify any information. View our terms and conditions. The Willows has an Enhanced Service -more info.