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Claybourne

Turnhurst Road, Chell, Stoke-on-Trent, Staffordshire ST6 6LA
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Claybourne, Stoke-on-Trent
Claybourne, Stoke-on-Trent
Claybourne, Stoke-on-Trent

Located in Stoke-on-Trent MHA Claybourne provide residential and dementia care for 46 residents. The care home owes its thoughtful design to the vision of Tom Kitwood, a world-renowned dementia expert. His innovative approach shaped the layout, ensuring spacious, open areas that promote community while maintaining privacy and security.

'Oatcake Wednesday' is a beloved tradition, with chefs preparing freshly baked Staffordshire oatcakes, often topped with cheese and crispy bacon, for residents and...  

Care Provided by Claybourne

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£1,491 - £1,687N/A

Contact Claybourne to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (46)
  • Single Rooms with ensuite Wet Room (46)

Claybourne Reviews (69)

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10

Claybourne has a Review Score of 10 (9.953) out of 10, based on 23 reviews in the last 2 years. Over all time Claybourne has 69 reviews.

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Review from Mark J (Mother-in-law of Resident) published on 6 August 2026 Submitted via Website
Overall Experience

My mother in law is living here. All staff are friendly and caring they treat her like one of their own. There is always a great selection of activities for the residents. She has thrived whilst she has been there, I can't think of a better place for her to be.

Reply from Mark Gratton, Home Manager at Claybourne

Thank you for your kind words. We are delighted to hear that your mother-in-law is happy and thriving with us. Our team works hard to provide a caring, family-like environment, and it's wonderful to know she enjoys the activities and support available. I will be sure to share your feedback with the team, who will be pleased to know their dedication is making such a positive difference.

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Review from Susie E (Daughter-in-law of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience

Having experienced another care home and some weeks in hospital, it has been a relief to settle my mother-in-law into her lovely room at Claybourne. The transfer itself was really encouraging as staff gave us confidence and during our visit we could feel an amazing sense of calm. We have not been disappointed. The staff smile consistently and nothing is too much for them. M-I-L is always dressed well with hair tended to. There is real sense of putting the residents wishes first and a wide variety of activities available, three or more each day! The choice of food at the table is excellent and staff eat with residents meaning relationships are formed and residents encouraged to eat. The airy light building, and gardens which surround, give residents plenty of space and there is no feeling of being trapped. M-in-Law's birthday was only a couple of weeks after arrival and she was already becoming settled despite being unsettled elsewhere. M-in-L has had times when anxious but these have been managed really well. We, the family, feel wonderfully looked after too. Thank you Team Claybourne.

Reply from Mark Gratton, Home Manager at Claybourne

Thank you so much for taking the time to share this. Reading your feedback really means a lot to me and the whole team. I'm so pleased to hear that your mother-in-law has settled in well, especially after such a difficult time elsewhere and in hospital. Moving into a new home can be a big...  

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Review from Andrea M (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience

Everybody is brilliant and care really well for my mum. My mum is so happy here and comfortable. The staff really are helpful.

Reply from Mark Gratton, Home Manager at Claybourne

Thank you so much for sharing your kind words. We're delighted to hear that your mum feels happy and comfortable with us. Our team works hard to provide the best care possible, and knowing that it makes a positive difference means the world to us.

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Review from Kelvin R (Nephew of Resident) published on 3 December 2025 Submitted via Postal Card
Overall Experience

Our Aunt moved into Claybourne care home last month. After visiting other local homes we realised straight away that this was the place where our aunt would be well cared for. We haven't been disappointed. All the staff are approachable, friendly & most importantly, caring. Our aunt hasn't found it easy to settle into her new home but everyone is so supportive and kind that she is slowly accepting her new surroundings. The home is well laid out and maintained, with residents in each corridor having their own little community but the freedom to visit all parts of the building, as well as the gardens. There are a lot of activities, from music therapy, art and craft, quizzes and lots more and family and friends are always welcome to take part too. It is never an easy decision to put your loved ones into a care home but when you find somewhere as good as Claybourne, you know that you have made the right decision.

Reply from Mark Gratton, Home Manager at Claybourne

On behalf of everyone at Claybourne, we want to say a heartfelt thank you for your kind words and trust in us. We understand how difficult the decision can be to move a loved one into care, and we're so pleased to hear that your aunt is beginning to feel more settled. Our team works hard to create...  

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Review from Karen B (Daughter of Resident) published on 16 October 2025 Submitted via Website
Overall Experience

My Mum has been a resident of Claybourne since February 2025. I am bowled over each and every day I visit her with the standard of care, love and respect that all of the staff show to all of the residents. Within a very short time all of the carers, cleaners and kitchen staff all knew my Mum's name. The home has a lovely atmosphere and the Activity Leader soon knows what each resident likes and dislikes. She organises a fabulous entertainment programme including music activities, art and crafts and arm chair exercuse. The Chaplain takes time to get to know all the residents and her twice weekly fellowships are a delight. Thanks to each and everyone of you who make Claybourne a special place.

Reply from Mark Gratton, Home Manager at Claybourne

Thank you so much for your kind and heartfelt words about Claybourne and the care your mum has received since joining us in February. It truly means a great deal to our entire team to hear how positively her experience has impacted both her and your family. We are incredibly proud of the...  

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Review from Sue K (Friend of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience

Since our friend came to permanently live at Claybourne we, as friends of the resident an only praise the care and love we see around all residents. The atmosphere is amazing and we are all treated the same, visitors & residents. The staff work so hard to, from the domestic staff, chef and his staff, management team and of couse the carers themselves. We admire & thank you all for everything you do.

Reply from Mark Gratton, Home Manager at Claybourne

Thank you for taking the time to write and send your wonderful feedback, I will share this with the team.

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Review from Sue S (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience
Claybourne is an outstanding home, the person- centred care is very obvious. The staff are approachable and listen to your comments and wishes. The home has an inclusive, community feel. Standards from furnishings to food are high, it is spotless and well maintained.
There are many enriching activities on offer , from fellowship services, armchair exercises, music therapy. The activities coordinator is full of ideas for varied and interesting things for all to join in.
My dad recently celebrated a milestone birthday,we were given a room for family to spend the day with him and the home provided a fantastic buffet.
The staff all genuinely care about the residents well being and have become like extended family, nothing is too much trouble, they all have such a positive attitude.

It's an excellent, well managed, well staffed home from home, it's a big step to entrust your loved ones into residential care but it's been a great decision. I cannot thank the manager and her team enough.

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Review from Andy B (Son of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

A high standard of care for residents is being maintained at Claybourne, with relatives being informed and kept up to date with any issues or illnesses regarding their loved ones when this is required. Definitely one of the best care homes in the area.

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Review from Beverley C (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience
The home had a festive feel all Christmas with activities everyday. The staff all went out of their way to ensure that all the residents had a fabulous time. The food was amazing and my mum very much appreciated everyone's efforts, mum especially enjoyed the church services and hymn singing and she was really grateful to be taken out Christmas shopping. One staff member in particular even helped mum wrap her presents and wrote the gift tags.

I looked at many care homes for mum before I found Claybourne and none came anywhere near to providing the care and support that this home gives. Thank you.

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Review from C B (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

It is a huge relief for us to know that mum is safe and well cared for at Claybourne. The staff are always so patient, understanding and caring and the manager is excellent. Although mum is unable to walk around the grounds, she loves to see the beautiful garden and trees. The Fellowship and Sunday services are also very important to her and there are other activities available to join in too. There is a good and varied selection of meals on offer.

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Review from Ann L (Wife of Resident) published on 31 January 2025 Submitted via Website
Overall Experience
As soon as you walk through the door, there is the sound of music giving a very calming atmosphere or sometimes a lively atmosphere to join in with the songs being played.
The staff are all lovely and caring, they have got to know my husband over the three months he has been attending on 2 days a week. They understand his foibles and are able to cajole him along.
My husband enjoys joining in with the activities particularly the music and dancing. He also loves the freedom and space where he can wander around the various areas within the building. I'm sure he will enjoy the extra space outside when the weather gets better. I feel very relaxed taking him to Claybourne and he is always eager to get out of bed if he knows that's where he is going for the day.
He likes the food on offer and will eat more variety there than he does at home.

I really can't praise the accommodation and staff enough.

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Review from Deirdre W (Daughter of Resident) published on 31 January 2025 Submitted via Website
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Claybourne has been home to my mother for eight years. She has bonded with members of staff. She also receives music therapy which has made a difference. I am made welcome when I visit. Mum's needs are met and she is treated with care and empathy.

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Review from Sue H (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

A fantastic home, very welcoming. The staff are amazing and take time to get to know each resident individually, nothing is too much trouble. They all genuinely care for the residents and form great relationships with them. There are always varied activities to take part in such as chair Zumba and singing. The gardens were a bonus as my mum loved to potter in her well kept garden. The garden at Claybourne is so special and attracts much wildlife too. The residents are able to make their own choices where to explore in a safe environment from several avenues each with their own lounge where they can stop off for a cup of tea along the way and are made to feel welcome. I am truly grateful for all the help and support and would not hesitate to recommend Claybourne.

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Review from Joanne C (Daughter of Resident) published on 31 January 2025 Submitted via Website
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Excellent home, with excellent friendly and caring staff, who are always happy to help and answer any questions we may have. You are treated like one of the family. I worked in a nursing home for 13 years, and qualified in dementia, this is by far a better home, higher standards and a place I know my mum is happy, safe and well looked after.

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Review from Ray J (Husband of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

Amazing care for the residents by all of the staff. I've found that the staff are very friendly and polite. The whole building is very clean and tidy, and well maintained. The gardens are well kept. The meals are of good quality, varied and nutritious. The care home is very well managed. Good regular activities are provided which suit the residents.

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Review from H N (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience
Mum has been a resident for 18 months. Having viewed many homes, this was the only one we were confident would be right for mum. It is a warm family environment - the staff are very caring and confident with the residents. Dementia is a cruel affliction and the residents couldn't be looked after better. By having visiting doctors rounds, dentist visits and chiropody the residents are able to be looked after without having to go into unfamiliar surgeries etc which can be frightening.
Always kept updated with reference to health issues and the manager is very proactive not hidden away in an office like many establishments.

Fully recommend.

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Review from Angela H (Daughter-in-law of Resident) published on 20 November 2024 Submitted via Website
Overall Experience
Mum has stayed at Claybourne for 3 weeks respite, along with her dog. The staff are all lovely and caring, the place is spotless and the food fantastic. Various daily activities to keep the mind and body active as well as well maintained grounds to enjoy.

Mum has really enjoyed her stay.

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Review from Lorraine B (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience

The staff are always loving and caring towards my mum, and this means a lot to me as my mum cannot speak due to a stroke, but they always manager to communicate with her. Also, the home manager and all the management team are always there to help me, whether it's words of encouragement or anything else I need for my mum, not forgetting the cooks in the kitchen who will prepare anything my mum wants, and the cleaning team who do her laundry and keep her room nice.

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Review from J B (Friend of Resident) published on 5 September 2024 Submitted via Postal Card
Overall Experience

Usually visit residents once a week and am always impressed with the state of the rooms, also the loving attitude of the staff towards the residents, the management is usually available if there is a problem. I know that our friend although 97 years old is happy and contented and never has a negative word to say about anything. My wife and I have visited our friend from the time she arrived at the home and we can tell how well she is being looked after.

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Review from K B (Friend of Resident) published on 3 September 2024 Submitted via Postal Card
Overall Experience

Been visiting a resident usually on a twice-weekly basis for 7 years never had problems entering the building always been impressed by the staff and management their approachability and their care for the residents. Also the cleanliness of the dining room, the reception area, and our friend's bedroom. All the needs ie food always an alternative available, medication administered, and various forms of entertainment available. Weather permitting the grounds are kept in good condition so that residents are able to walk around or sit in them. I have always been impressed with everything on my visits and have recommended the home to other people.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 06 Oct 2025

    Caring for a loved one can be so rewarding but it can also be so demanding. At Claybourne, we provide short-term respite stays designed to give carers a much-needed break...

  • 05 Sep 2025

    Save 20% on the first six weeks of a self-funded, permanent care placement. To find out more, call us today on 01782 454 422 with the promo code 20%OFF or...

  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

Upcoming Events

There are no upcoming events for Claybourne.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for Claybourne.

Meet the Team (3)

Mark Gratton
Mark GrattonJob Title:Care Home ManagerJoined: 2025
With 19 years of experience in the care sector, Mark Gratton, home manager at MHA Claybourne, has built a career rooted in compassion, community, and person-centred support. Mark joined MHA in 2014 as a care assistant and has since grown through the organisation, taking on the role of housing with care manager in 2017 before becoming Home Manager at Claybourne in April 2025. His experience spans both retirement living and residential care, giving a broad understanding of how to support people at different stages of later life.

Passionate about delivering high-quality, individualised care, Mark believes in creating a nurturing and inclusive environment where residents, staff, and families feel part of a supportive community.

Carlee Richards
Carlee RichardsJob Title:Administration ManagerJoined: 2011

I have over 15 years of experience working in dementia care homes and am deeply passionate about delivering respectful, person-centred care that truly makes a difference. Supporting people living with dementia and their families is something I care about greatly, and I always strive to approach my work with kindness, empathy, and understanding.

Outside of work, I am a devoted wife and proud mum to three amazing boys. Caring for others isn’t just what I do, it’s who I am. My values are rooted in compassion, respect, and a genuine desire to make a positive impact on the lives of those around me.

Julie Clayton
Julie ClaytonJob Title:Deputy Home Manager

With over 35 years of experience in adult social care, Julie has developed a compassionate career supporting people with a wide range of needs. Her background includes nursing homes, residential services for individuals living with enduring mental health conditions and dementia care. Now working as Deputy Home Manager at Claybourne, Julie is committed to person-centred care, supporting residents with dignity and respect, and creating a safe, supportive, and empowering environment for both residents and staff.

Outside of work, Julie values spending quality time with her loved ones and enjoys travelling, especially to warmer destinations where she can relax and recharge. She also has a strong appreciation for animals, finding them calming and therapeutic, and recognises their positive impact on emotional well-being.

Frequently Asked Questions about Claybourne

What types of Care is Claybourne registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Claybourne have?

There are 46 Single Rooms.

What are the Facilities & Services at Claybourne?

Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Residents Kitchenette are some of the Facilities & Services.

How far is Claybourne to the centre of Stoke-on-Trent?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claybourne to verify any information. View our terms and conditions. Claybourne has an Enhanced Service -more info.