Davlyn House

41 Bull Lane, Brindley Ford, Stoke-on-Trent ST8 7QL
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9.9 26 Reviews
  • Davlyn House, Stoke-on-Trent
'Exceptional Care for Exceptional people'.

Davlyn House Care is an outstanding home (December 2020). Starting with simply 6 bedrooms in 1985 it has now become a 29 bedroom care home, with views overlooking beautiful fields of Brindley Ford.

Most rooms at Davlyn House have an ensuite and access to high facilities.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Davlyn House Care is all inclusive, there are no hidden fees, please call us for information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Davlyn House Care Ltd

Person in charge

  • Lesley Flatley (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Single Rooms with Ensuite Wet Room (25)

Visiting

  • Davlyn House Care believes the well being of residents is paramount and therefore has an open door policy for family and friends on visiting.

Parking

  • Parking is available onsite.

Davlyn House Reviews (26)

Total of 26, showing 21-26
9.9

Davlyn House has a Review Score of 9.9 (9.945) out of 10, based on 20 reviews in the last 2 years. Over all time Davlyn House has 26 reviews.

Overall Experience

  • 26
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Date Published

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Review from V M (Daughter of Resident) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with the care our mum is receiving. The staff consistently show kindness, compassion and respect. We feel our mum is loved and cared for by everyone involved helping us to feel confident her needs are being met. Despite the challenges of Covid restrictions, Davlyn has retained
its warm and welcoming approach and we are deeply grateful to all of the staff for all they do.

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Review from Patricia M (Daughter of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mum has been absolutely excellent, she has a lovely room, very well catered for providing lovely food and always served so well. The staff are always very pleasant and friendly and make you feel welcome when visiting and always help to make the residents feel even more special on their
birthdays and Christmas. The activities the staff organise are amazing, the “world tour” they did earlier in the year including the different foods and costumes and music was great, I wanted to join them myself! Our family are really happy Mum is in Davlyn House, we know she is happy and very well looked after. Well done Davlyn working and looking after all the residents through Covid-19, they have done a fantastic job and we all look forward to visiting without restrictions and enjoying the family atmosphere you feel when you go. Great work Davlyn and a big thank you to the manager and all the staff from all our family.

Reply from Lesley Flatley's, Manager at Davlyn House

That is very kind of you to say; we love caring for your mum, it's lovely to share our activities with relatives and friends.

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Review from Gillian C (Regular Volunteer) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Davlyn is a joy! You can feel the warmth and love between everyone who lives or works there and nothing is too much trouble. Management goes the extra mile in their support for not only the residents but also their relatives too.
My connection with Davlyn has been for many years as I often
visit as part of a local Church group. I have recommended it to many friends when doing that difficult search of finding a care home for a much-loved relative and in November 2019 was so thankful to find a place for someone I love dearly.
(P. S. I've been fortunate enough to be invited for food at Davlyn... it's amazing and their buffets are legendary)!

Reply from Lesley Flatley's, Manager at Davlyn House

Thank you for the kind words; we look forward to sharing lots of lovely food with you in the future.

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Review from Ken G (Son of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this home now for over 10 years and I cannot speak highly enough of the care she has been given whilst she has been there. The facilities have recently been updated, but what matters most is the staff, who genuinely love my mother, and treat her with great dignity and respect.
No matter when we visit, no matter who comes to speak to us about my mother, the standard of staff is very high. I give thanks for the fact that we found Davlyn House, they have been superb and made the later years of my Mum's life as comfortable and as happy as possible. I would recommend their quality of care to anyone who is in the position of finding a home for an elderly relative in need.

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Review from Paul H (Son of Resident) published on 23 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has improved dramatically since moving to Davlyn House earlier this year. She has put on weight because she enjoys the food so much and is so much happier in this environment as it is just like living in her own home. She is treated with dignity and respect by all the staff and she is cared for
almost like one of the family! I particularly like that she is given choices on what to do in many respects as she still needs to be actively using her brain. Her muscle tone has also improved as the staff make the time to encourage her to walk using her frame rather than take the easy option of using a wheelchair to get her around the home more quickly.
I am delighted with the progress of my mum at Davlyn House and it is all clearly down the attitude and professionalism of the manager and her brilliant staff, especially as they have had to manage a considerable period of time of buildings improvements which have not yet been reflected in the description of Davlyn House and its facilities.

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Review from Karen A (Daughter of Resident) published on 28 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into this care home in January 2018 having been in another care home for 18mths. I wish I could have got her into here sooner (the home having been under renovation) she has come on so well since moving here. She has gained weight, has had her Diabetes medication reduced and is NOT doubly
incontinent as the previous home stated. She can now get up from a chair on her own and walks quite well with a frame. The staff at Davlyn House are so very caring and there is not a high turnover of staff, most have been there for years. It is a smaller care home and I believe this to be important as the staff know the residents well with all their little quirks!
They take time to get to know each resident individually and know their likes and dislikes.
The manager, always keeps me informed of Mums progress and takes time to talk to me when I visit. She is a very hands-on manager, and really approachable, nothing is too much trouble.

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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for Davlyn House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.945 for Davlyn House is calculated as follows: ( (224 Excellents x 5) + (13 Goods x 4) ) ÷ 237 Ratings = 4.945

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Davlyn House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Nov 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (2)

Lesley

Lesley Flatley

Job Title: Manager

Lesley has been managing Davlyn House for more than 30 years. She is the heart and soul of the home, ensuring that every resident is provided with first-class service and the entire staff team have everything they need.


Lesley is a trustee for the National Dignity Council and a Dementia Friends Champion. She is also the Registered Managers' Chairperson and has been recognised as an outstanding individual carer in the Staffordshire Dignity Awards.


Lesley is very involved in the local community organisations including the Brindley Ford Residents association committee. Would you believe she has spare time to also be part of the Brindley Ford Village choir?


Fun Fact: Lesley will only drink tea out of a white mug and drinks from a glass, never a can!

Kerry

Kerry Leadbeater

Job Title: Deputy Manager

Kerry has been at Davlyn House for 16 years, in that time she has achieved a Level 5 in Leadership and Management. Kerry is also a Dignity champion and Dementia friends champion. She has completed her AET (Award in Education Training) and is a key member of our senior leadership team.


Kerry has been invaluable in helping to make the business operation more efficient and introducing care changes into Davlyn House.


Her skills at Davlyn House go way beyond the operation of the home, she can often be seen in the kitchen making her famous Cheesecake (a favourite of staff and residents!).


Fun Fact: Kerry hates baked beans!

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