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Goldendale House

45 Plex Street, Tunstall, Stoke-on-Trent, Staffordshire ST6 5JQ
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Goldendale House, Stoke-on-Trent
Goldendale House, Stoke-on-Trent
Goldendale House, Stoke-on-Trent

Goldendale House Care Home, based in Tunstall (Stoke on Trent), offers residential care, dementia care, nursing care, day care and respite care for adults over 50 years.

The modern, spacious and welcoming residential care home features 42 tastefully decorated and comfortable en-suite bedrooms and spacious communal areas. The Goldendale House team of care professionals takes great pride in creating a calm and compassionate environment which puts resident care at the...  

Care Provided by Goldendale House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Goldendale House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jane Mansell (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (38)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • On road parking

Goldendale House Reviews (23)

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9.5

Goldendale House has a Review Score of 9.5 (9.529) out of 10, based on 10 reviews in the last 2 years. Over all time Goldendale House has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from Ann B (Daughter of Resident) published on 6 November 2020 Submitted via Website
Overall Experience

All the staff looked after my mother with great care and affection. We have not seen my mother since Lockdown in March, we didn’t come when visiting was allowed because, with the restrictions as we thought it would be too traumatic both for my mother and for us. She has dementia and struggles to recognise us as her family. So we are very grateful for the staff and depend on them to keep her comfortable. We have regular updates and look forward to a better time when we can come to visit and just sit and hold her hand. Until then we put our trust in your dedicated staff.

Reply from Emma Rodger, General Manager at Goldendale House

Thank you so much for your kind words. I am so sorry that you have not taken the opportunity to visit in our safe pods as, despite the restrictions, many of our residents and relative have really enjoyed the safe visit. However, we fully understand individual circumstances and decisions and it is an absolute pleasure to care for your mother.

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Review from Kelly N (Daughter of Resident) published on 3 November 2020 Submitted via Website
Overall Experience

Goldendale care home is a lovely place the staff are really welcoming, we have had no worries about dad being in the home throughout this pandemic as we know he is looked after and cared for amazingly well, we can't thank the staff enough for helping us and dad through this terrible times. Thank you again.

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Review from A P (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

The home is always spotlessly clean, fresh smelling, homely. Staff are caring, friendly and welcoming. Mum is very well fed and treated with care and compassion by all staff.

Reply from Jackie Campbell, General Manager at Goldendale House

Thank you for taking the time to submit your review of Goldendale House, it is a privilege to provide care and support for your mum. It will mean a great deal to our team to read your comments and I will ensure they are shared with everyone. Thank you for choosing Goldendale House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

There are no accreditations posted yet for Goldendale House.

Meet the Team (7)

Buster
Buster Job Title:Chief Security OfficerJoined: 2021

Buster is a very much loved and well-known character at Goldendale house to all residents and families he is part of our family here. You may see Buster moving around the home greeting families at reception or lying in the lounge with residents.

Pet therapy in care homes can increase social interaction not just with the animals but also between other residents. It gives residents something to look forward to, comment on and discuss together in a way that often helps to break down barriers.

Interacting with pet animals can unlock hidden memories of cats, dogs and other creatures that may have been part of the lives of elderly residents in the past. Even when these former encounters can’t be put into words, their joy can often be seen in participants’ faces.

Hannah Blake
Hannah BlakeJob Title:Care Home ManagerJoined: 2025

I have worked in care for 14 years, beginning my career as a Care Assistant. Caring for others has always been something I am passionate about, and I feel privileged to work in a role where I can make a real difference every day.

One of the things I love most about working in care is getting to know our residents as individuals and hearing about their life stories. These conversations help shape the care we provide and ensure our residents feel truly known, valued, and at home.

As Home Manager, I am committed to creating a warm, supportive, and happy environment for residents, relatives, and staff. I enjoy spending time walking around the home each day, chatting with residents and team members, listening to feedback, and addressing any concerns as they arise.

I am really looking forward to building strong relationships with the staff team, residents, and families, and working together to ensure the home continues to deliver high-quality, person-centred care.

Outside of work, I am a huge Formula 1 fan, and it has always been a dream of mine to travel to Abu Dhabi to watch the Grand Prix live.

Lisa Edwards
Lisa EdwardsJob Title:Clinical LeadJoined: 2024

I am the Clinical Lead of Goldendale House

Mark Laight
Mark LaightJob Title:Regional ManagerJoined: 2022

I have worked in care since 1991 and I love working in the care sector because it is rewarding and is never the same every day. I receive job satisfaction, as I am able to make a positive impact on people’s lives and always seek to drive continuous improvement in any area of care that I have worked in.

Gary Scarlett
Gary ScarlettJob Title:Regional Maintenance ManagerJoined: 2021

Hi, my name is Gary and I am the Regional Maintenance Manager at Careconcepts LTD. The chance to have contact with the residents and the interaction is so great, when working at Careconcepts, no day is the same. It is also good to have residents ask me to deal with an issue within their room and have a little chat with them at the same time. I am enjoying working as part of such a diverse team and ensuring the presentation and safety of the home is paramount in my day-to-day responsibilities.

Lorna Jones
Lorna JonesJob Title:ChefJoined: 2021

Chef at Goldendale House

Kelly Nicklin
Kelly NicklinJob Title:Activity OrganiserJoined: 2021

Activity Organiser

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