Long Lea Residential Care Home

Thank you to all at Longlea

Since mum became a permanent resident in January she has been well cared for and supported. She enjoys living at Long Lea. We are especially grateful for the consistent offering of activities. Even though mum does not often take up the offers, she sees that there are "things being done" and the lounge is lively & fun. She does enjoy the minibus trips out. We are grateful as a family for the care shown to mum, and that she feels safe and comfortable

Being from a care background I was probably on guard when the decision was made for my mum to go in one, but this care home is a lovely place. The staff are all so friendly and helpful, anything you ask they accommodate. Mum is kept clean, her bed is always clean , people are always popping in her room with drinks and snacks. The food is amazing they must have a fantastic chef, mum has started eating again and is really enjoying every meal. I can't praise the staff here highly enough as they do go above and beyond. Would definitely recommend the home to others.

Exelent care and facilities exelent management.

I was particularly grateful for the response and dignity displayed in the final days and hours of her life.

All staff were always pleasant and helpful. Very friendly atmosphere. Residents were treated with respect and care. I would recommend Long Lea to anyone who asked of my opinion.

Found the home very good.

Thankyou for taking care of mom,

I am more than happy with the care home and would happily recommend it to people.

The staff are all amazing and keep us well informed of everything.

I have got nothing but so many thanks to Long Lea, my mum went in there not eating, or drinking very much at all. I saw how much the staff cared for her, helped her and most of all, if only for a short time, I got to see my mum safe, happy and generally cared for. Thank you so much to all the staff who cared for my mum.

I can't speak highly enough of you all, thank you for the care you gave my father.

Staff always friendly - a great place for my friend to be. Thank you all.

The staff are very friendly and welcoming. The atmosphere feels bus but the residents seem quite settled and at ease. I appreciate that the staff provided me with a chair shortly after I arrived. A delicious and very well-presented buffet tea plus a wonderful birthday cake was provided, it was my mother's birthday and the residents shared the tea with our family. My only concern is attention to toilet needs, getting the attention of staff, time taken to bring hoist and wheelchair, maybe more equipment needed?

When my 97-year-old mum arrived at Long Lea, she was still recovering from a very nasty fall in which she suffered severe burns. The staff were lovely and provided excellent medical care. They made her very welcome and encouraged her to participate in all the many activities. As Mum is hard of hearing, with poor eyesight i.e. mobility, the staff supported her and gave her back her confidence when dealing with social situations. Long Lea is a safe and caring environment, which allows its residents to flourish whatever their age and capability.

Both my parents have lived in Long Lea for 5 years. The carers are so supportive and really care for the residents. Dad sadly passed away on the 22nd of October, the end-of-life care was excellent. All the staff were genuinely upset and so attentive to his needs. Some actually came in to see him on their day off. Long Lea is a family home and made so by the love and caring staff.

Mum recently moved into long Lea Residential Care Home and the one word that immediately comes to mind is relief. Relief that she seems happier, content more relaxed than she has been for a while now. Mum frequently says things like "it's nice here isn't it" and "the food's good here". Long Lea Residential Care Home is a bright, cheery, well-kept place and we are always offered refreshments when we visit. The staff are all wonderful, caring people who not only help the residents adjust to their new home, but have also helped me adjust mentally to my mother being in a home, I would highly recommend Long Lea Residential Home to anyone that is looking for a care home.

My mum was unwell when she arrived at Long Lea Care Home. Having spent three weeks in hospital she was tired and frail. The kindness the carers showed to mum was beautiful. Two carers were there to help us in attending to her comforters to ready her for bed. As we had arrived late in the evening food was offered and we could stay as long as we wanted. Always being worried about her nighttime sleeping but we're never given cause for concern. Mum was given love from hard-working carers. The staff always helped.

Throughout Mum's short stay she was loved and cared for by all staff, from the lady in charge of laundry to the manager. Nothing was too much trouble. Visitors were always welcomed and supplied with drinks. We were able to go on holiday with peace of mind knowing that she would be well looked after.

I made a surprise visit taking time out from work as my mum has been a little unsettled due to only just being placed into this home after a bad experience in the previous home. I arrived to find mum had gone out for a coffee and cake with a staff member which was really lovely. She returned looking so calm and happy. It was very refreshing and I was so glad to see how settled she appeared. It goes without saying how brilliant the activities are and how well-kept mum is.