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The home offers long-term and respite care for older people in a warm and welcoming environment made up of three separate households, each offering its own...
Care Provided by Westlands
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite care - £100 less per week for stays of up to 3 weeks
The price(s) shown are provided by the care home. Contact Westlands for full pricing details and T&Cs.
Contact Westlands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- WCS Care Group Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Emma Lingard(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Visitors welcome at any time to Westlands.
Parking
- Westlands has its own car park.
Westlands Reviews (38)
Westlands has a Review Score of 9.9 (9.880) out of 10, based on 17 reviews in the last 2 years.
Over all time Westlands has 38 reviews.
My mom has been in Westlands for 6 months and the overall experience has been very positive. The care and detail given to mom is very good and the staff carry out their duties in a professional and proficient manner. The pending decorations will enhance the image of Westlands and I see this as a major benefit to staff and residents. Overall keep up the excellent work!
Thank you for taking the time to leave us a review - we really appreciate your lovely feedback. Best wishes.
Since my mother arrived at Westlands during the height of Covid we have always been impressed with the friendly and sympathetic way that she has been cared for. We are always greeted with a friendly welcome from onwards to the lower floor, where the staff remain efficient and courteous.
Thank you so much for leaving us a review. We really appreciate your kind feedback, which I've shared with the rest of the team. Best wishes.
As her daughter, it was my responsibility to find a place of safety near to me in Northamptonshire.
I visited Westlands Care Home and as soon as I walked through the door I felt a weight lifting off my shoulders. The welcome I received was overwhelming. The tour of the home was professional and friendly. I noted the residents were calm and were interacting with the care team.
Mam moved into the home last Friday 16 June 2023 and is in the process of settling in. The feelings of being alone and helplessness are subsiding, she likes all of the care team which is great.
Nothing is too much for the team, you ask for assistance and you receive it.
An amazing place, I am looking forward to mams future being cared for by good people.
Thank you.
Thank you for leaving us a review and for your lovely feedback - it really means a lot to us when we get a positive affirmation of what we do. I'll share your comments with the rest of the team. Best wishes.
My father has been in for two weeks respite care. He has been looked after exceptionally well. All the staff have been kind and very friendly. Nothing was too much trouble. They didn't want him to leave!
Thank you for taking the time to leave us a review. We really appreciate your kind feedback, which I've shared with the rest of the team. Best wishes.
Immediately you walk through the front door of Westlands you know you are in a friendly and caring environment. The staff at Westlands are outstanding. They are happy, caring, attentive, polite, and friendly. My elderly friend was immediately at home in Westlands, I know he will have a long and very happy time at Westlands. Nothing is too much trouble for the team at Westlands, they attend to any concerns at once and are genuinely interested in the welfare of their residents (and their friends and family). I have complete peace of mind that my friend will be cared for with respect and dignity. Thank you team Westlands. I would also add that in my opinion, Westlands is fantastic value for money - worth every penny. It is wonderful to see so many staff always on hand to help and care for Westlands residents.
Thank you so much for taking the time to leave us a review and for your kind words - it really means a lot to us when we get a positive affirmation of what we do. I'll share your comments with the rest of the team, who I know will appreciate hearing your feedback. Best wishes.
There is a welcome when you walk in the doors. The management and staff, including carers, are helpful. If a concern is voiced it is dealt with immediately. My mother is settled and calls it home and I feel that the carers give attention to her needs. My mother likes being in the day room with other residents and especially enjoys the sing-a-long with the guitar man on activities day.
Thank you so much for leaving us a review, we really appreciate your feedback. I'll share your comments with the rest of the team. Best wishes.
Over the next two months as Mum recovered we could see that she was happy, relaxed, well looked after and enjoyed the company of the other residents - to the point Mum is staying longer.
Any place of care is really made by the people that work there and I can definitely say that the entire team at Westlands are excellent and go the extra mile for the happiness of the residents.
I enjoy that Westlands is local to me and that visiting hours are not restricted.
Thank you for your kind review. It's our pleasure to look after your mum. I'll pass your lovely comments on to the rest of the team. Best wishes.
So happy, so clean, really caring and good knowledge of all residents by the staff. Know which hot or cold drink for different times. Varied and choices of daily meals. Clean clothes and rooms. Very pleased to be back for entertaining residents again on a voluntary basis. Love getting to know the new residents. Love the strict entrance safety measures. Friendly staff, sad that covid halted and restricted entertainment and activity for so long but understand the reasons.
Thank you for everything you do to support the quality of life for our residents, and for taking the time to leave a review for us. We really appreciate your contribution to the home and the people who live with us.
I volunteer on a Friday morning with my sister. We get to know the residents and staff very well by going every week, everybody is so welcoming, caring and kind. We play bingo, dominoes, cards, crafts, singing and remembrance books. I haven't been in another care home but I don't think you could better this one. The manager and all the staff go out of their way to see that all the residents and their families are happy.
Thank you for the contribution you make to our home and residents. We, and they, really appreciate your time and kindness. Best wishes.
Westlands is quite simply, very special. The staff offer such caring and loving services, they are welcoming, friendly and always there to help with any questions. My husband and I have been coming into the home volunteering, we sing to the residents and each visit we come away with the biggest smiles. Such a wonderful home.
Thank you for taking the time to leave a review for us. We really appreciate your kind words, and everything you do for our residents who benefit from your time, companionship and friendship.
The team worked hard to facilitate visits during Covid restrictions while maintaining safety and enabled an in-room visit at short notice which meant the world to me and my dad.
Thank you for leaving a review for us - we're really pleased that our visiting arrangements during these exceptional times have worked for your family. Kind regards.
When we found ourselves in urgent need of care for my mother, Westlands care service pulled out all the stops to help. They made a stressful situation manageable with their caring attitude, advice and action. My mother's needs are complex and I’m more than satisfied with the service being provided to her at Westlands. Unfortunately, with covid I have yet to see the facilities in person so have scored good for related topics for now. The video tour they did gave good reassurance in this regard. They operate a service that details the daily care being provided personally to my mother. This is a fabulous tool especially in these strange times when access to the premises is so restricted. I would not hesitate to recommend Westlands, especially if, like me, you are new to all this.
Thank you for taking the time to leave a review for us - we really appreciate your feedback which I've passed on to the rest of the team. Best wishes.
Excellent care home, everybody very helpful. Would 100% recommend.
My mother has been looked after extremely well, staff are great, especially through this pandemic.
I came from hospital to Westlands through the Covid 19 pandemic, which makes it harder to comment as fairly as I would otherwise. The staff are caring and kind and look after me with dignity and respect.
I have found the care of the highest quality. The staff all have the best interests of the residents as their first priority. My dad is happy, well cared for and seems to be well respected by all. I couldn't ask for a better place for dad to end his days.
I would recommend Westlands as a first-rate care home. The staff are diligent and thorough in looking after my mum and the residents generally. In addition, customer service levels and the interaction with family is excellent. Well done.
Staff are fantastic warm and caring. They have a bond with the residents. Activities are fair, crafts, games, outing and physical facilities good, with large bathrooms. Could do with more spacious dining area for the number of residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 March 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 06 July 2026Please contact the care home and 'Press 1' to find out more about our vacant bedroom.
News (1) & Events (0)
- 27 Dec 2024
Ed Russell, Chief Executive of WCS Care, has been presented with an Officer of the Order of the British Empire (OBE) by His Royal Highness The Prince of Wales during...
There are no upcoming events for Westlands.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: WCS Care Group Ltd
- 31 Jan 2025Recipient: WCS Care Group Ltd
- 28 Feb 2023Recipient: WCS Care Group Ltd
Accreditations
There are no accreditations posted yet for Westlands.
Meet the Team (1)

I joined WCS Care in 2012, working nights at Newlands to fit around family life before progressing to Care Manager at Castle Brook and then Westlands.
I took my first step into care, thinking it would be a way to build experience for the job I wanted as an army medic. However, I discovered how rewarding it was to be a carer and never looked back. I love helping residents to live life their way and enjoy thinking outside the box to make that happen.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westlands to verify any information. View our terms and conditions. Westlands has an Enhanced Service -more info.