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Care Provided by Elm Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Elm Lodge is a residential care home and welcomes both privately funded and local authority funded residents. Local authority placements are accepted but there will be the requirement for a third-party top-up.
Please note that hairdressing, chiropody services and personal toiletries are not included within the weekly fee and may incur additional separate charges, which can be paid when and if required via personal allowances.
The price(s) shown are provided by the care home. Contact Elm Lodge Care Home for full pricing details and T&Cs.
Contact Elm Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Oak Tree Care Group
- Private Owned
Person in charge
- Shoaib Mohammed (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1995
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (15)
Visiting
- The home operate a protected mealtime policy - Breakfast - 8am-10am Lunch - 1230pm-2pm Evening Meal - 430pm-6pm
Parking
- Parking on site
Elm Lodge Care Home Reviews (60)
Elm Lodge Care Home has a Review Score of 9.3 (9.309) out of 10, based on 14 reviews in the last 2 years.
Over all time Elm Lodge Care Home has 60 reviews.
My mum has settled in really well over the last eight months since moving in. It's nice to know she feels happy and supported.
My mother was in the care of these people for close to 7 years. She was badly affected by Dementia. I can only give the highest praise to the staff, their care and understanding of my mum's wishes on a daily basis can only be commended. All the time that Mum was in their care, I could not find fault, the end-of-life care at Mum's end was amazing. Not only to Mum but also to the family. I have nothing but the highest respect for their excellent care.
Thank you so much for your review of both the home and the care of your late mum, our thoughts are with you and your family. I will ensure the whole staff team are aware of your kind words and praise. Please keep safe and well.
My mum, even though we did not get to see her much, was happy, settled and extremely clean each time we did manage to see her.
From my experience, albeit it was only very limited, I would advise people to try with everything they have got to get their loved ones in this care home.
I hope my personal thanks and gratitude are passed on to the staff because each and every one of them really does deserve it.
A massive thank you.
Please keep yourself and your loved ones safe.
I have been here on respite care for nearly 6 weeks now. On my first night here, I was upset as I didn't know how long I would be here for. The staff that night explained to me that I wouldn't be here that long, just until I was ready to go home, this was very reassuring, and from then I settled in well. I have enjoyed it here because all the staff from the management to the cleaners and all in-between have been marvellous. It has been enjoyable to be here. If I ever need to be in respite again, I wouldn't go anywhere else, only Elm Lodge.
A fantastic team with no changes to staff, all seem happy and hopefully will stay here.
The staff are friendly and welcoming. Mum is settled, happy, and engaged. The staff is not changing regularly so it is like visiting family. I trust them and have huge respect for the job they do. Mum loves the food and has put weight on - she would let me know if she didn't like it! Just little "normal" things - seeing Mum and her friends sat in the garden with an ice lolly.
Take care, keep safe.
Elm Lodge is a welcoming home and has kept me in touch with my father even during this time. Nothing seems too much effort for the staff and management. I looked around a lot of homes before my father left the hospital and this one was by far the best. My father has never been a social person, but that doesn't stop the staff trying to include him in the daily activities. He says he's happy here and well looked after. So thank you to all for all you do.
Jill Andrew.
My sister came to Elm Lodge initially on a respite stay due to health concerns. At first, my sister was very reluctant to go into a care home, but eventually, she did agree. It has been hard during recent events, but my sister has stayed positive and chosen to stay at Elm Lodge on a permanent basis. My sister now classes this as her home and has never been so busy with all the activities she does.
Take care and keep safe.
Things are difficult at present with lockdown and the home have gone above and beyond to keep in touch with us the families and nothing Is ever too much trouble. I can't recommend and praise the home enough. Keep up the good work, it is much appreciated Thank you.
Regards
It’s always nice to visit Elm Lodge. I can see that residents enjoy living there and the staff enjoy working there. Staff members are so friendly and always greet you politely. It’s really nice to see that the managers are also very involved with care work and not just say in an office like other homes. There are always interesting activities happening and I like to keep up with what is going on via their social media. Recently I have noticed that staff are working hard to protect their residents from the effects of the pandemic, and they’re doing so well. I’ve noticed that they are trying to innovate the way that they work to reduce the effects while maintaining the happiness of those who live there first and foremost.
Regards
Elm Lodge is a very loving and caring home. The staff are very professional and care for the residents every need. Activities are carried out every day always something different keeping the residents active and alert. The food is very good and the home is very clean and well maintained. The manager always has time for me even if I only want a chat. The manager has only been there since December but has settled in nicely and making a lot of changes for the better.
Thank you for your review, I am sure the staff will be delighted in these current unprecedented times. I am so grateful that you have taken the time to submit a review. Take care and keep safe.
My Grandad lives here at Elm Lodge and I have had to write a review just to say how well he is looked after and cared for. During this pandemic, the staff and home manager have done their utmost to keep us in contact with our loved ones. I have no doubt in my mind that my Grandad is well looked after and that is a huge weight off my family's mind during this difficult time. Thank you to each and every one of you!
Take Care, Keep Safe. And thank you.
My grandad moved in recently and says he's happy and settled. Staff are always welcoming and friendly. His room is nice and spacious and he says he's always busy doing different activities. I would recommend this home to other people.
Thank you for your review of Elm Lodge and the staff there. I will ensure that your review is forwarded to the whole team. I am delighted that your grandad is happy with us, and that you have entrusted him into our care.
My friend loves living at this home. I am so glad that the activities have improved, the care she receives is caring and loving. The food is fresh and cooked well, she has no bad words to say about the staff, they are very professional and the new manager who started after Christmas is very approachable. And I think she will make this home a better place to live in.
Thank you so much for your review. I will ensure the whole team are aware. It is so nice for the team to get acknowledgement for their hard work. Thank you again - kind regards Jill Andrew- operations
I wanted to write a review to express my happiness with the improvements since the new manager took over. I can tell by the changes made and improvement in several areas that the manager is very experienced and is always available to relatives to answer any questions or discussions with regards to the care of my mum. The home now feels more welcoming and my mum is so happy now she is joining in with all the activities. So pleased my mum is settled and the home has improved. I would now recommend this home to anybody.
Thank you so much for your review. I will ensure the whole team are aware. It is so nice for the team to get acknowledgement for their hard work. Thank you again - kind regards Jill Andrew- operations manager.
Lovely home very welcoming. Never had any issues with the care side. Staff are always polite and always seem happy and will make time for a chat. There has been a new manager in place and all the changes made are very positive in my opinion.
Thank you so much for your review. I will ensure the whole team are aware. It is always good for the staff to know their efforts are acknowledged. Again thank you Jill - Operations Manager
The staff are the key to a well-run care home. At Elm Lodge the staff I feel are very caring, approachable and look after the residents in a good manner. Whenever I have a question, they always do their best to assist and find a solution. Some aspects can be difficult to assess during a short visit, ie. cleanliness, food and drink, but on the whole, I have a feeling of satisfaction and more importantly, my father appears happy in the home. Costs are probably about right for the home, considering increasing costs and care home availability.
Thank you for your review, I am sure the staff at Elm Lodge will be pleased to hear this. Thank you for letting us look after your loved one.
Staff always friendly and very helpful with patients and visitors.
Kind Regards.
My mother-in-law has been a resident in Elm Lodge for two years and is in complete control of her facilities. Every time I have visited her, with or without other members of my family, she has been treated with the utmost care and compassion. The staff have always treated us and my mother-in-law with understanding.
Thank you so much for your review of the Home, I will ensure this is passed onto the team in Elm Lodge. I am sure they will be delighted, thank you for allowing us to take care of your loved one. Jill Andrew, Operations Manager for Elm Lodge.
My husband and I want to thank everyone concerned.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 October 2022Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elm Lodge Care Home.
There are no upcoming events for Elm Lodge Care Home.
Awards / Recognitions (2)
- 05 Jun 2023Recipient: Elm Lodge Care Home
- 13 Nov 2022Recipient: Elm Lodge Care Home
Accreditations
There are no accreditations posted yet for Elm Lodge Care Home.
Meet the Team (1)

Meet Our New Home Manager at Elm Lodge
Hello everyone! My name is Shoaib Mohammed, but please call me Mo. I’m very happy to be joining Elm Lodge as the new Home Manager.
I’ve worked in residential and dementia care for over 7 years, and caring for the elderly is truly close to my heart. My passion for care began when I helped look after my grandmother, who lived to the wonderful age of 109. That experience shaped my values and inspired me to build my career in elderly care.
My goal at Elm Lodge is to make sure every resident feels safe, respected, listened to, and at home. I’m really looking forward to getting to know our residents, families, staff, and the wider community.‘I believe residents are no longer written off, no longer a Strain on Services, no longer just a woman with Dementia but a mother who was many great things to many people’
I strongly believe that the best care comes from working together. I look forward to getting to know our residents, building trusting relationships with families, supporting our wonderful staff, and being an active part of the local community.
Please feel free to stop me for a chat when your @Elm Lodge, share your thoughts, or simply say hello—I am always happy to listen:)
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