Elm Lodge Care Home

Stand Road, Newbold, Chesterfield S41 8SJ
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9.6 54 Reviews
  • Elm Lodge Care Home, Chesterfield
Elm Lodge is a modern, purpose-built Care Home that was built in the mid-1990s offering personal care. It was purchased by its present owners, Reason Care Ltd, a small family run business, in December 2012.

An experienced Manager runs the Care Home, supported by a Deputy Manager, a team of Senior Care Assistants, Care Assistants and Ancillary staff, many who have achieved or are working towards NVQ qualifications and are experienced in working with the elderly.

Elm Lodge is registered with the Care Quality Commission service and provides temporary or long-term care for a maximum of 46 male and female Service Users over the age of 55 years with residential care and/or dementia care.

The home is always open to visitors, the only restrictions are during meal times unless you wish to eat with a family member. Social gatherings and companionship are encouraged, thereby providing a warm, friendly relaxed environment.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1000
  • Self-Funded Residential Dementia Care: £1000 – £1000
  • RESPITE Self-Funded Residential Care: £1000 – £1000
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1000

Local authority funded beds are subject to a £100 per week 3rd party top up

These prices are only a guideline, please contact Elm Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lara Beardshaw (Manager)

Local Authority / Social Services

Admission Criteria

  • Private/local authority and D2A
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (46)

Visiting

  • The home operate a protected mealtime policy -
    Breakfast - 8am-10am
    Lunch - 1230pm-2pm
    Evening Meal - 430pm-6pm

Parking

  • Parking on site

Elm Lodge Care Home Reviews (54)

Total of 54, showing 41-54
9.6

Elm Lodge Care Home has a Review Score of 9.6 (9.648) out of 10, based on 24 reviews in the last 2 years. Over all time Elm Lodge Care Home has 54 reviews.

Overall Experience

  • 42
  • 11
  • 1
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Date Published

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Review from Peter T (Son of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Elm Lodge is a welcoming home and has kept me in touch with my father even during this time. Nothing seems too much effort for the staff and management. I looked around a lot of homes before my father left the hospital and this one was by far the best. My father has never been a social person, but that
doesn't stop the staff trying to include him in the daily activities. He says he's happy here and well looked after. So thank you to all for all you do.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you so much for your review about the team at Elm Lodge, I will make sure they are aware. Keep safe and Well.
Jill Andrew.

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Review from Jane S (Sister of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came to Elm Lodge initially on a respite stay due to health concerns. At first, my sister was very reluctant to go into a care home, but eventually, she did agree. It has been hard during recent events, but my sister has stayed positive and chosen to stay at Elm Lodge on a permanent basis.
My sister now classes this as her home and has never been so busy with all the activities she does.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you for submitting your review I will ensure the team are aware, and again thank you for time.
Take care and keep safe.

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Review from Margaret H (Cousin of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel I need to write a review for Elm Lodge. My cousin has been with Elm Lodge for quite some time and I can finally see the vast improvements in her health and wellbeing. Since the changeover of management recently I cannot praise the home and staff enough.
Things are difficult at present with
lockdown and the home have gone above and beyond to keep in touch with us the families and nothing Is ever too much trouble. I can't recommend and praise the home enough. Keep up the good work, it is much appreciated Thank you.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you so much for taking time to submit a review around Elm lodge and the Team, I will ensure they are aware of the review.
Regards

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Review from Brad H (Relative of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s always nice to visit Elm Lodge. I can see that residents enjoy living there and the staff enjoy working there. Staff members are so friendly and always greet you politely. It’s really nice to see that the managers are also very involved with care work and not just say in an office like other homes.
There are always interesting activities happening and I like to keep up with what is going on via their social media. Recently I have noticed that staff are working hard to protect their residents from the effects of the pandemic, and they’re doing so well. I’ve noticed that they are trying to innovate the way that they work to reduce the effects while maintaining the happiness of those who live there first and foremost.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you so much for taking the time to review Elm Lodge and the team, I will ensure this is passed onto them, take care and keep safe.
Regards

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Review from Margaret H (Friend of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Elm Lodge is a very loving and caring home. The staff are very professional and care for the residents every need. Activities are carried out every day always something different keeping the residents active and alert. The food is very good and the home is very clean and well maintained. The manager
always has time for me even if I only want a chat. The manager has only been there since December but has settled in nicely and making a lot of changes for the better.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you for your review, I am sure the staff will be delighted in these current unprecedented times. I am so grateful that you have taken the time to submit a review. Take care and keep safe.

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Review from Jack H (Grandson of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad lives here at Elm Lodge and I have had to write a review just to say how well he is looked after and cared for. During this pandemic, the staff and home manager have done their utmost to keep us in contact with our loved ones. I have no doubt in my mind that my Grandad is well looked after
and that is a huge weight off my family's mind during this difficult time. Thank you to each and every one of you!

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

I wish to personally thank you for your review, I wholeheartedly agree the team have been fantastic, thinking out of the box for ways to keep in touch with loved ones in this very trying time. I will ensure this is passed on to every one of the team in Elm lodge.
Take Care, Keep Safe. And thank you.

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Review from E H (Granddaughter of Resident) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad moved in recently and says he's happy and settled. Staff are always welcoming and friendly. His room is nice and spacious and he says he's always busy doing different activities. I would recommend this home to other people.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you for your review of Elm Lodge and the staff there. I will ensure that your review is forwarded to the whole team. I am delighted that your grandad is happy with us, and that you have entrusted him into our care.

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Review from Carol W (Friend of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend loves living at this home. I am so glad that the activities have improved, the care she receives is caring and loving. The food is fresh and cooked well, she has no bad words to say about the staff, they are very professional and the new manager who started after Christmas is very approachable.
And I think she will make this home a better place to live in.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you so much for your review. I will ensure the whole team are aware. It is so nice for the team to get acknowledgement for their hard work. Thank you again - kind regards Jill Andrew- operations

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Review from Helen J (Daughter of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to write a review to express my happiness with the improvements since the new manager took over. I can tell by the changes made and improvement in several areas that the manager is very experienced and is always available to relatives to answer any questions or discussions with regards to the
care of my mum. The home now feels more welcoming and my mum is so happy now she is joining in with all the activities. So pleased my mum is settled and the home has improved. I would now recommend this home to anybody.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you so much for your review. I will ensure the whole team are aware. It is so nice for the team to get acknowledgement for their hard work. Thank you again - kind regards Jill Andrew- operations manager.

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Review from Adam H (Brother-in-law of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home very welcoming. Never had any issues with the care side. Staff are always polite and always seem happy and will make time for a chat. There has been a new manager in place and all the changes made are very positive in my opinion.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you so much for your review. I will ensure the whole team are aware. It is always good for the staff to know their efforts are acknowledged. Again thank you Jill - Operations Manager

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Review from Martin S (Son of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are the key to a well-run care home. At Elm Lodge the staff I feel are very caring, approachable and look after the residents in a good manner. Whenever I have a question, they always do their best to assist and find a solution. Some aspects can be difficult to assess during a short visit,
ie. cleanliness, food and drink, but on the whole, I have a feeling of satisfaction and more importantly, my father appears happy in the home. Costs are probably about right for the home, considering increasing costs and care home availability.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you for your review, I am sure the staff at Elm Lodge will be pleased to hear this. Thank you for letting us look after your loved one.

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Review from J R (Sister of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always friendly and very helpful with patients and visitors.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you for your review. I will pass your kind words on to the team at Elm Lodge, I'm sure they will be thrilled to hear this.
Kind Regards.

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Review from P S (Son-in-law of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident in Elm Lodge for two years and is in complete control of her facilities. Every time I have visited her, with or without other members of my family, she has been treated with the utmost care and compassion. The staff have always treated us and my mother-in-law with
understanding.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you so much for your review of the Home, I will ensure this is passed onto the team in Elm Lodge. I am sure they will be delighted, thank you for allowing us to take care of your loved one. Jill Andrew, Operations Manager for Elm Lodge.

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Review from Pamela J (Niece of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Elm Lodge has been very kind and understanding during the demise of my aunt. Always there with advice and a ready smile.
My husband and I want to thank everyone concerned.

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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for Elm Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.648 for Elm Lodge Care Home is calculated as follows: ( (199 Excellents x 5) + (73 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 284 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elm Lodge Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (1)

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Lara Beardshaw

Job Title: Registered Home Manager

Joined: 2022

I have worked in the health and social care sector since 2012 a complete career change. I started out in community care working my way up to senior care assistant.


I then transferred to a nursing home where I was fortunate enough to be able to complete my NVQ Levels 2, 3 & 5 in health and social care and management.


Having had close family who lived with dementia it was important to me to be able to help others who have dementia but also support the families.


I have extensive experience, training and qualifications in delivering care for dementia, elderly care, acquired brain injury, cerebral palsy and other diagnosis.


I have completed and published research into dementia and sundowning. I am proud to be a registered National Dignity Champion and continue to push forward for positive changes in the social care sector - to promote living well with dementia.


My aim - supported by my team is for Elm Lodge to be a home from home for everyone who passes through our doors, for everyone to feel, safe, respected, empowered, cared for, to smile every day but most of all happy.

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