The Green Nursing Home

Dad went in for respite. We were greeted by the staff who were friendly & well organised and clearly knew what they were doing. Things like the MARS sheet and medications were sorted quickly. The room is tidy and clean and dad was immediately comfortable in it. The food is very good. Very happy with our choice.

The care that my mother-in-law is receiving is excellent and she likes it here at this home. The staff are very professional and caring encompassing all my mother-in-law's needs. It is a family, friendly environment. The food is good and she has food which she likes for example ice cream. The rooms are very clean, comfortable and nicely decorated, with a pleasant view. We are so pleased that she has come to this lovely nursing home.

The staff are very attentive and caring and very polite in undertaking a very difficult role. There needs to be, and it appears to be improving slightly, more communication from management and the nursing staff when a loved ones condition changes.

As the daughter of my mum who is in your care, I feel very happy with the care and individual attention she gets. The care workers and nurses are all so lovely (I have complained about 1 of the bank care workers and hope this will be addressed). I would ask that they be a little bit more gentle with personal washing as sometimes it appears a bit rough as I've witnessed but I appreciate that they clean her. I have never smelt urine on my mum as I used to do in her previous home.

The carers are always warm, happy and willing to do the best for our relative....Some care workers will sit and chat with residents which is great but they will sometimes miss things which I tend to pick up on. They are a lot on their phones, filling out and updating information and while they're focused on their phone, miss things. Overall, I can't fault them at all, they're all just doing their job. It may be an idea for the owner/owners to attend or hold a meeting with the Manager.

Well done we couldn’t ask any more of you! 10/10

My concerns were soon gone when my mum moved in. She has had the most wonderful care and has thrived whilst being in The Green. Fantastic staff who are caring and wonderful food. Activities are continually on daily. Thank you to all the staff at The Green Home.

Lovely friendly clean care home. Excellent choice for my 93-year-old cousin from Enfield Middlesex. My cousin is very happy there.

An amazing nursing home. The staff are so friendly and caring. Despite the unprecedented challenges that are constantly faced, The Green continually rise above them, providing the best care for its residents with a warm smile and a loving heart. Professional in every respect, I cannot thank them enough for looking after my Mum. Thank you.

My mother was admitted to The Green as end of life on a fast track from the hospital in May 2022. I cannot praise the staff enough for their patience and care of my mum. She didn't want to be there and was very angry with everyone, in the beginning. However, they managed to get her back on her feet and walking with assistance. She started eating well again, which was due to the excellent meals prepared by the chef, she said it was the only reason she stayed there! In the summer months, we made use of the very pleasant gardens and would sit outside with her on sunny days. Mum has deteriorated over the months and is now bed bound, the friendliness and compassion of the lovely staff makes it easier to leave her in their care. It's not what my family or my Mum would have wanted but her condition gave us no choice. I don't think we could have made a better decision than to have her cared for at The Green.

Thank you for all the care you have provided to Mum, especially with Covid still prevalent in the community. Thank you to all the team caring for Mum and in particular, when she required additional medical attention recently. We are grateful she has recovered well and returned to being as well as can be for her age.

The Green is always one step ahead and allowed outdoor social distance visiting to relatives in June, many homes were much later in acting on the guidance. We have missed our loved ones so much this was a big step for us all. Thank you.

The precautions they have taken during the COVID pandemic have been first class and they have kept me fully updated re the situation at The Green on a regular basis.

Fantastic care, all the staff very caring and helpful, not only during COVID but all the time, thank you. They always have time to reassure me and answer any questions I have. My mother is very happy here.

While clinics have been closed, staff have sourced a dentist and a chiropodist to maintain his care.

The care and support always go above and better than expected.

My experience of The Green Nursing Home, Hasland, Chesterfield is through my father being a resident. My family are extremely happy with his care. The conditions and comfort are very good and this backed by excellent staff make it a place I would recommend unreservedly. In my experience residents are treated with kindness and courtesy and I have witnessed on many occasions staff taking time to listen and respond to their needs with gentleness and understanding. This home has well surpassed all my expectations - highly delighted.

Staff easy to talk to when required.

My mother has declared all her life that she would NEVER be happy in a care home. Having visited quite a few over the years, I shared her concerns. Fast forward to an essential period of respite following a fall, and my mother decided for herself that she wished to stay in The Green permanently. This is nothing short of miraculous and speaks volumes about the level of care and comfort here. The Green is clean, well managed, a lovely environment and without exception, all of the staff have been helpful, kind, caring and professional. With a small amount of customisation, her room has truly become her new home and she is totally relaxed and says she feels safe for the first time in ages. From being down and disinterested, my mother is already looking forward to 'trimming' her room for Christmas and excited about the imminent party to celebrate the 25 year anniversary of the opening of The Green. The whole family is grateful for the peace of mind we now enjoy.

My room is just the right size for me to move around in comfortably. A choice of day rooms, one of which lends itself to activities- scrabble, bingo, quiz, hobby crafts, visitors, the gardens have just been updated with wheelchair width paths and seating areas. The staff are very professional but show us all a great deal of empathy, I have felt very comfortable and at ease. The kitchen provides freshly cooked meals for every meal time- we sit on small tables which encourages conversation, access to the local doctors is excellent and hospital.