Normanton Lodge

My father has been residing at your care home since 6/3/18. From the first day, I have seen nothing but kindness, great care and commitment from all the staff, both managers, carers and domestics. The home is beautifully clean, as are the residents. My father's room is just the same each time I have been in. I am very, very impressed with this establishment. You are all superstars. Thank you for making this extremely life-changing move for both my dad and myself as stress-free as possible.

I am writing this as the wife of a resident and I would willingly recommend this care home. All the staff and everything about it.

Find the staff very helpful. Most people are very friendly. I enjoy most of all the company with other residents. We have a sing son with the staff and a laugh.

In one word - excellent.

My mother said today "It's nice here isn't it?" All staff seem to know individual residents and what they need. I don't usually visit at meal times to see food but kitchen staff always give me anything I ask for if I go to door. Sometimes there are not enough staff- if there are only three on shift and two are taking resident to loo/bed etc. The remaining one cannot be everywhere to make sure the more confused residents are OK. Staff I have seen mostly work as a team and if they are doing paperwork will jump up and say "I'll do that".

A well organised home with very caring staff who respect the resident's needs. An older property whose main rooms have been recently refurbished giving a light and modern feel. I feel very confident that my mother who suffers from dementia is well looked after and safe at Normanton Lodge. There are regular entertainment activities provided plus hairdresser, chiropodist and doctor/nurse visits.

My mum has been a resident in Normanton Lodge for seventeen months. She is really happy and this is because of the amazing staff, who genuinely care for the residents. The standard of care is excellent and nothing is too much trouble. I visit at least three times a week and have always been welcomed and am still overwhelmed by the friendliness and hard work of the staff. The activities and entertainment for the residents is also brilliant, from singers, bingo and exercises to music to hand massages. Cleanliness and food standards are also extremely high. I would highly recommend everything about the home.