Riverdale Residential care home provides specialist residential and dementia care in a warm and friendly environment, within walking distance of the local parish church and the River Rother.
All of the rooms are warm and comfortable with most offering ensuite facilities.
Each room is decorated to a high standard and residents are encouraged to personalise their own rooms, with pictures and additional furnishings should they wish, to ensure they feel relaxed and secure in their own home.
The experienced care team strive to dedicate care to individual residents and staff are often praised for their care and attention. The home is actively engaged with the local community, taking part in regular outings and activities, whilst offering stimulating social sessions, with games such as cards and dominoes, or reminiscence sessions and themed days.
Group: Orchard Care Homes
Person in charge: Bethany Owen (Care Home Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 60+.
Single Rooms: 40
Rooms with ensuite WC: 28
Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Directions:
From Chesterfield college - head north on Infirmary Road and turn left onto Shirland Street. At the end of the road turn left onto Sheffield Rd/B6057 and Riverdale care home is situated on the Left hand side.
Visiting:
No restrictions.
Parking:
Free parking.
Latest Care Quality Commission* Report on Riverdale: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.5 (maximum of 10) for Riverdale is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Riverdale in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.653 for Riverdale is calculated as follows: ( (47 Excellents x 5) + (25 Goods x 4) ) ÷ 72 Ratings = 4.653
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.875 Points relating to the number of positive Reviews for Riverdale is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Riverdale has a Review Score of 8.5 (8.528) from 6 Reviews
Review submitted from a Postal Card by Valerie K (Niece of Resident) on Tuesday 14 November 2017. Relates to November 2017.
My aunt, a sometimes difficult and complex lady was treated with extreme kindness and care. When she was ill, the staff were remarkable to my aunt and also to myself.
How likely would you be to recommend Riverdale? Extremely Likely
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Bethany Owen, Home Manager at Riverdale responded to this review on 16 Nov 2017:
Many thanks for taking the time to write a positive review for Riverdale, all feedback is much appreciated and will be sure to pass your comments on to the team. I am pleased to read that your aunt was treated with kindness and got the care that she needed, we strive to provide the best care possible for all our residents and also their families.
Bethany Owen, Home Manager.
Review submitted from a Postal Card by J K (Relative of Resident) on Tuesday 14 November 2017. Relates to November 2017.
The staff have always treated my aunt with care, friendliness and compassion. All staff from the caretaker, carers and office staff. I have always been met with smiles and welcome greeting.
How likely would you be to recommend Riverdale? Extremely Likely
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Bethany Owen, Home Manager at Riverdale responded to this review on 16 Nov 2017:
Thank you for taking the time to write a review for Riverdale, all positive feedback is greatly appreciated and I will certainly pass your comments on to the team. Each member of staff strive to be as friendly and as welcoming as possible to all the residents and their relatives, not just the care assistants.
Bethany Owen, Home Manager.
Review submitted from a Website Submission by Stephen N (Son of Resident) on Friday 14 July 2017. Relates to July 2017.
Dad has been a resident since September last year. I visit him on a regular basis. Each time I go I am struck by the professional manner of all the staff. But not only that, they care about the people they are caring for, I have seen them hugging residents and engaging with them, not just performing what must be arduous duties but actually showing affection for them and going the extra mile even towards the end of what was most likely a trying shift. In my opinion, they should all be commended for a job well done and I would most certainly recommend this particular home to anyone seeking a safe, secure and above all a friendly place.
How likely would you be to recommend Riverdale? Extremely Likely
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Bethany Owen, Home Manager at Riverdale responded to this review on 21 Jul 2017:
We are extremely grateful for the many positive comments that you have highlighted in reference to your father’s care. Many thanks for taking the time to leave a review for Riverdale. Our care teams constantly strive to deliver the highest quality care and we are pleased that you feel this is the case.
I will be sure to share your feedback widely with the team, as this will make them proud that they do a good job.
Kind regards, Bethany Owen, Home Manager.
Review submitted from a Website Submission by David G (Son of Resident) on Sunday 5 February 2017. Relates to January 2017.
My Mum spent 3 years at Riverdale, where she was looked after extremely well. The standard of care was very good and the food was excellent (something my Mum really enjoyed). I would have no hesitation in recommending this care home to anybody who has a relation with Dementia. Many thanks to the staff and management for all your efforts.
How likely would you be to recommend Riverdale? Extremely Likely
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Emma Strutt, Care Home Manager at Riverdale responded to this review on 14 Feb 2017:
Thank you very much for your review of Riverdale. It is lovely to hear that you were happy with the care that your mother received in the home. Great to hear that she enjoyed the food so much. All our staff work hard to create a welcoming and homely atmosphere for all residents and their families, so it is nice to hear that this is noticed.
Thank you again.
Best wishes.
Review submitted from a Website Submission by Allison M (Daughter of Resident) on Monday 27 June 2016. Relates to June 2016.
My mother was resident in Riverdale 8 months following her husbands death. Her time their was spent surrounded by very attentive and caring staff both day and night. She was constantly being reassured and after several months settled into her new surroundings thanks to the caring and thoughtful staff. The facilities are very good and she thoroughly enjoyed the many good meals.
With her family living over 150 miles away we were reassured by the consideration and care shown by the staff to her between our weekly visits.
How likely would you be to recommend Riverdale? Extremely Likely
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Katie Rodway, Home Manager at Riverdale responded to this review on 14 Jul 2016:
Thank you for taking the time to leave this review, we really do appreciate the feedback. Our team of friendly staff aim to create a warm atmosphere within the home, so that all residents can feel at ease and comfortable with the people around them. We are glad you regard the care at Riverdale so positively and we are pleased that the team has been able to support your family.
Review submitted from a Website Submission by Linda C (Daughter of Resident) on Monday 26 October 2015. Relates to October 2015.
Hi an update on my mums care, she has been in Riverdale a couple of years now, can't believe the progress she has made, you can see the difference in her she's happy, content, loves all the carers, has a laugh and joins in on the activities provided. The staff are always so caring and thoughtful towards her. She was depressed when she first went in the care home with her dementia, now she is a different woman and has amazed me and my sister to how she used to be. Brilliant care and the lady in the kitchen always spoils her at mealtimes, the home cooked food is a high standard and plenty of variety. There is always a quick response when medical care is needed. Can't thank the staff enough, me and my sister can relax from all the stress and worry we were experiencing knowing my mother is in the capable hands of all the nursing staff there.
I would highly recommend Riverdale nursing home .*** A BIG THANKYOU RIVERDALE ***
How likely would you be to recommend Riverdale? Extremely Likely
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Treated with Dignity
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