Riverdale Care Home

Sheffield Road, Chesterfield S41 7LL
Review Us
9.5 40 Reviews
  • Riverdale Care Home, Chesterfield
Riverdale Care Home in Chesterfield provides residential dementia care, dementia nursing care and short-term respite care.

Rated 'Good' by CQC (January 2018), residents can engage in various activities like church visits, bingo, painting, and swimming, facilitated by their dedicated Activity Co-Ordinator. The in-house catering team, highly praised with a 5-star rating by FSA (January 2024), prepares nutritious meals tailored to the dietary needs of their residents.

The Derbyshire care home is friendly, welcoming and open 24/7 for visitors. From individualised, person-centred care plans to fun events, Riverdale Care Home is the perfect choice for your loved one!
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1159
  • Self-Funded Nursing Dementia Care: from £1373

These prices are only a guideline, please contact Riverdale Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Denise West (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)

Visiting

  • No restrictions.

Parking

  • Free parking.

Riverdale Care Home Reviews (40)

9.5

Riverdale Care Home has a Review Score of 9.5 (9.460) out of 10, based on 8 reviews in the last 2 years.
Over all time Riverdale Care Home has 40 reviews.

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Reviewer Connection to Riverdale Care Home
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Review from John J (Son of Resident) published on 14 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
It was necessary to move my ageing parents into a care home in May 2019 due to their increasing inability to care for themselves. I visited several care homes in the Chesterfield area including Riverdale. I was impressed with the welcome that I received during my visit, the friendliness of the staff
and the positive and relaxed atmosphere in the care home. One of the main requirements that my parents had was for them to be together and Riverdale was able to provide two single rooms next to each other which was ideal. I have never regretted selecting Riverdale because my parents have been well cared for and well-fed in a safe environment by a friendly but professional team who genuinely care about their residents. Sadly my father passed away in October and the Riverdale team have been extremely supportive to my mother, my brother and myself during this painful period. Thank you for everything that you have done for my parents and continue to do for my mother.
Reply from Beth Owen, Home Manager at Riverdale Care Home

Many thanks for taking the time to leave a review for Riverdale Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you were impressed with your welcome into our home and by the friendliness of our team. We very much enjoyed getting to know father and we would like to once again offer our sincere condolences to you all.
Kind regards, Beth Owen, Home Manager.

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Review from L W (Granddaughter of Resident) published on 14 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whenever I go and visit my grandma I found the staff very friendly and helpful. The rooms are very clean and have a pleasant smell. Grandmas room is always very clean and tidy. The only complaint I would have is that sometimes clothes and slippers go missing or grandma is wearing wrong clothes.
Reply from Beth Owen, Home Manager at Riverdale Care Home

Many thanks for taking the time to leave a review for Riverdale Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our hardworking staff to be friendly and helpful. If you would like to discuss any concerns you may have in person, my door is always open.
Kind regards Beth Owen, Home Manager.

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Review from K N (Resident) published on 12 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice treatment, the food and the way the staff deal and treat patients, also the way they have fun and laughter with the patients they try their best to get them laughing as well as making sure that they settle down to try and get to sleep in the evenings.
Reply from Beth Owen, Home Manager at Riverdale Care Home

Many thanks for taking the time to leave a review for Riverdale Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe the care that our team provide as ‘excellent’. It is also pleasing to hear that you can see the fun and laughter in our home.
Kind regards, Beth Owen, Home Manager.

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Review from Lisa P (Next of Kin) published on 16 October 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
My sister has only been here for a few hours and been told, even though she's not got dementia or treatment for it, the staff are going to treat her as if she's got dementia, she's only here for respite and the bedding isn't clean, I've taken photos. The shelf is too high in the toilet area and above
a so-called disabled toilet seat yet she's in a wheelchair and the safety leaves much to be desired. Will be reporting to CQC as I'm disgusted.
Reply from Beth Owen, Home Manager at Riverdale Care Home

Thank you for taking the time to review our care home. The care and dignity of our residents is of the utmost importance to us and we endeavour to provide the best possible care at all times.
I have read all your comments and if you would like to call in and see me on your next visit, I would welcome the opportunity to discuss them further.
Kind regards, Care Home Manager.

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Review from Debbie M (Son of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum came into Riverdale 1st April for one month's respite care. When it was time to bring her home Mum wanted to stay longer, her choice. She has made friends and looks really well. Mum was getting depressed and now she is a lot more talkative and happier. Staff at Riverdale can't do enough for Mum,
really caring.
Reply from Lisa Crewe, Home Manager at Riverdale Care Home

Many thanks for taking the time to leave a review for Riverdale, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that your mum has settled in with us and has decided to stay with us for a longer period of time. It is also wonderful to hear that you have noticed an improvement in your mum’s overall well-being and that you find our staff to be really caring.
Kind regards Lisa Crewe, Home Manager.

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Review from Laura D (Daughter of Resident) published on 13 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Riverdale Care Home enough for how they looked after my mum during the last few months of her life. All the staff are caring and kind with a genuine interest in the welfare of all of their residents. They are very good at keeping relatives of residents informed on all aspects of ongoings
in the care home.
My mother moved into Riverdale after previously being a resident at another care home and I can honestly say that Riverdale is a cut above the rest with regards to all aspects of care. Moving a relative into a care facility can be a very stressful, hard and upsetting experience but all the staff at Riverdale did everything they could to make my mum's move as smooth and easy as possible. During my mum's final days the care home the staff could have not done anymore to help my mum and myself, they genuinely felt like they were part of our family. The staff bent over backwards for us and I honestly cannot thank them enough, I couldn't have got through this without them.
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Review from Deborah M (Daughter-in-law of Resident) published on 20 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has now settled in well and is enjoying the activities especially the ones that include singing. I have accompanied her on a couple of the coach trips which have been a safe way of getting out and about and a great way to spend time with her. We have been to the shopping centre and
have been well supported by home and the driver.
Reply from Lisa Crewe, Care Home Manager at Riverdale Care Home

Many thanks for taking the time to review our home. I’m delighted to hear that your mother-in-law is settled in our home and you feel we have supported your loved one and family. Thank you for the feedback on our trips, it’s reassuring that they are enjoyable for both our residents and their families. Kind regards, Care Home Manager

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Review from Philip J (Husband of Resident) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first time dealing with this care home. Home is very good and the staff are very professional. My wife is receiving the best attention.
Reply from Lisa Crewe, Care Home Manager at Riverdale Care Home

Myself and our dedicated team strive to deliver the best possible care in a professional manner, so it is a testament to their hard work to hear that reflected in your kind words. Thank you.


Yours Sincerely,
Home Manager.

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Review from Vin H (Son of Resident) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Clean, secure, efficient, helpful, frequent activities. Photos displayed. Garden centre visits/shopping centre.
Reply from Lisa Crewe, Care Home Manager at Riverdale Care Home

We are delighted to hear that we were able to meet your high standards. Myself and the team pride ourselves on making the home the best it can be, thank you for your kind words.


Yours Sincerely,
Home Manager.

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Review from A S (Daughter of Resident) published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Riverdale provides a very good care for residents by locally based staff.
Mum has been at the home over 7 years and despite changes in ownership and management she has been well cared for.
Reply from Lisa Crewe, Care Home Manager at Riverdale Care Home

Thank you for your kind words. We are delighted to hear our fantastic team of carers have been able to provide great care for many years.


Yours Sincerely,
Home Manager.

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Review from Sandra K (Stepmother of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very kind and caring. The room is clean and tidy but basic but care outshines that. Care is more important to me.
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Review from Sharon B (Niece of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant, fantastic, my aunt is very well cared for and I am so happy with the care and everything.
The staff are now working together and it's a happy home.
Just a very small niggle, is sometimes it's difficult to get through in the phone.
Reply from Lisa Crewe, Care Home Manager at Riverdale Care Home

Many thanks for leaving such a lovely review. We're delighted to hear that our standard of care meets your expectations. Thank you for your feedback regarding the phone answering, I will be looking into ways to improve this. Kind Regards, Lisa Crewe, Care Home Manager

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Review from Collett B (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are fantastic, communication and feedback excellent. I know that staff are on the end of the phone. Love the entertainment.
Reply from Lisa Crewe, Care Home Manager at Riverdale Care Home

Many thanks for leaving such a lovely review. We're delighted to hear that our standard of care meets your expectations and that staff are supporting and reliable. Kind Regards, Lisa Crewe, Care Home Manager

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Review from Kayleigh W (Niece of Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always very welcoming. My auntie is well cared for. I would recommend this home.
Reply from Lisa Crewe, Care Home Manager at Riverdale Care Home

Many thanks for leaving such a lovely review. We're delighted to hear that our standard of care meets your expectations. Kind Regards, Lisa Crewe, Care Home Manager

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Review from Valerie K (Niece of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt, a sometimes difficult and complex lady was treated with extreme kindness and care. When she was ill, the staff were remarkable to my aunt and also to myself.
Reply from Bethany Owen, Home Manager at Riverdale Care Home

Many thanks for taking the time to write a positive review for Riverdale, all feedback is much appreciated and will be sure to pass your comments on to the team. I am pleased to read that your aunt was treated with kindness and got the care that she needed, we strive to provide the best care possible for all our residents and also their families.
Bethany Owen, Home Manager.

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Review from J K (Relative of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have always treated my aunt with care, friendliness and compassion. All staff from the caretaker, carers and office staff. I have always been met with smiles and welcome greeting.
Reply from Bethany Owen, Home Manager at Riverdale Care Home

Thank you for taking the time to write a review for Riverdale, all positive feedback is greatly appreciated and I will certainly pass your comments on to the team. Each member of staff strive to be as friendly and as welcoming as possible to all the residents and their relatives, not just the care assistants.
Bethany Owen, Home Manager.

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Review from Stephen N (Son of Resident) published on 2 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has been a resident since September last year. I visit him on a regular basis. Each time I go I am struck by the professional manner of all the staff. But not only that, they care about the people they are caring for, I have seen them hugging residents and engaging with them, not just performing
what must be arduous duties but actually showing affection for them and going the extra mile even towards the end of what was most likely a trying shift. In my opinion, they should all be commended for a job well done and I would most certainly recommend this particular home to anyone seeking a safe, secure and above all a friendly place.
Reply from Bethany Owen, Home Manager at Riverdale Care Home

We are extremely grateful for the many positive comments that you have highlighted in reference to your father’s care. Many thanks for taking the time to leave a review for Riverdale. Our care teams constantly strive to deliver the highest quality care and we are pleased that you feel this is the case.
I will be sure to share your feedback widely with the team, as this will make them proud that they do a good job.
Kind regards, Bethany Owen, Home Manager.

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Review from David G (Son of Resident) published on 14 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum spent 3 years at Riverdale, where she was looked after extremely well. The standard of care was very good and the food was excellent (something my Mum really enjoyed). I would have no hesitation in recommending this care home to anybody who has a relation with Dementia. Many thanks to the staff
and management for all your efforts.
Reply from Emma Strutt, Care Home Manager at Riverdale Care Home

Thank you very much for your review of Riverdale. It is lovely to hear that you were happy with the care that your mother received in the home. Great to hear that she enjoyed the food so much. All our staff work hard to create a welcoming and homely atmosphere for all residents and their families, so it is nice to hear that this is noticed.
Thank you again.
Best wishes.

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Review from Allison M (Daughter of Resident) published on 15 July 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was resident in Riverdale 8 months following her husbands death. Her time their was spent surrounded by very attentive and caring staff both day and night. She was constantly being reassured and after several months settled into her new surroundings thanks to the caring and thoughtful staff.
The facilities are very good and she thoroughly enjoyed the many good meals.
With her family living over 150 miles away we were reassured by the consideration and care shown by the staff to her between our weekly visits.
Reply from Katie Rodway, Home Manager at Riverdale Care Home

Thank you for taking the time to leave this review, we really do appreciate the feedback. Our team of friendly staff aim to create a warm atmosphere within the home, so that all residents can feel at ease and comfortable with the people around them. We are glad you regard the care at Riverdale so positively and we are pleased that the team has been able to support your family.

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Review from Linda C (Daughter of Resident) published on 9 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi an update on my mums care, she has been in Riverdale a couple of years now, can't believe the progress she has made, you can see the difference in her she's happy, content, loves all the carers, has a laugh and joins in on the activities provided. The staff are always so caring and thoughtful towards
her. She was depressed when she first went in the care home with her dementia, now she is a different woman and has amazed me and my sister to how she used to be. Brilliant care and the lady in the kitchen always spoils her at mealtimes, the home cooked food is a high standard and plenty of variety. There is always a quick response when medical care is needed. Can't thank the staff enough, me and my sister can relax from all the stress and worry we were experiencing knowing my mother is in the capable hands of all the nursing staff there.


I would highly recommend Riverdale nursing home .*** A BIG THANKYOU RIVERDALE ***

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Current Review Score: 9.5 (9.460)

Overview of Review Score

The Review Score of 9.5 (9.460) out of 10 for Riverdale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.660 for Riverdale Care Home is calculated as follows: ( (67 Excellents x 5) + (22 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 94 Ratings = 4.66
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Riverdale Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Trudy

Trudy Godley

Job Title: Home Manager Joined: 2023

Hello, my name is Trudy Godley and I am the Home Manager at Riverdale Care Home. I have worked in the care sector since 1989 starting as a care assistant before qualifying as a nurse. I worked as both a nursing manager and a registered manager for several years before joining the Orchard Care Homes team in 2016!

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