






Nestled in the quaint town of Chesterfield, Riverdale Care Home provides residential dementia care, dementia nursing care and respite care in a friendly and supportive setting.
Rated ‘Good’ by the CQC (October 2024), the home offers a varied activities programme including social events, outings and creative sessions. The in-house catering team prepares nutritious meals tailored to individual dietary needs, with a 5-star rating from Food Standards Agency (FSA).
Accredited by the Veteran...
Care Provided by Riverdale Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Riverdale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Orchard Healthcare Group
- Private Owned
Person in charge
- Denise West(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Visiting
- No restrictions.
Parking
- Free parking.
Riverdale Care Home Reviews (44)
Riverdale Care Home has a Review Score of 9.6 (9.557) out of 10, based on 9 reviews in the last 2 years.
Over all time Riverdale Care Home has 44 reviews.
The staff are very good with my husband. I feel that he is well looked after. I have no concerns. The home is very accommodating.
Dear Yvonne, it is a pleasure to look after your husband. I will pass your kind comments over to the team. Kind regards, Lynn
My mum has been a resident of Riverdale since March this year, just before the first lockdown. In all of this time, I haven't been able to visit inside, so can't comment on some of the ratings. It has been a relief to me how well my mum has settled, and it is thanks to the management and staff. When I speak to her, she always sats how well she is treated, and often tells me how good the food it. Thank you for everything you do. I will be so happy when we can visit properly, hopefully soon.
Hi Lynne, thank you for your kind comments and response, it was a pleasure looking after your mum, she always had a laugh and a joke with staff. She always interacted in daily activities, and always enjoyed a sing-along with other residents and staff. Your mum will always be remembered here at Riverdale. Kind regards, Lynn
The staff are all very hard working and treat all the residents with care and kindness. Due to covid, I cannot visits as often as I would like to, but hopefully, this will improve. The home is spacious, clean and a calm place to live in and visit, and I am always made welcome with a cup of tea. I know I could not have chosen a better care home for my brother.
Thank you James for your kind words in regards to the quality of care received by your brother at Riverdale. We all do really appreciate how hard it is for family members and residents at this time not being able to visit as often as they would like to. Staff at the home will be really pleased with the positive comments from yourself and others during this difficult time. Kind Regards, Lynn.
My mum has been a resident in Riverdale for just over a year now as she has Alzheimer's. I was very apprehensive about her going into a care home and wondered how or if she would settle. However, although she has her "ups and downs" she has settled as well as she possibly could and is as comfortable with the staff as she is her own family. All the staff treat her with kindness and care. They also seem a very stable and supportive team with a good manager who keeps family informed of any concerns. This review has been given during covid 19 and when I last spoke to the manager there were no cases in the home and the staff were pulling together and coping well. I am so thankful to all the staff at Riverdale for their hard work, under what must be very difficult circumstances, and the care they give to my mum and all the residents, with skill, kindness and good humour.
It was necessary to move my ageing parents into a care home in May 2019 due to their increasing inability to care for themselves. I visited several care homes in the Chesterfield area including Riverdale. I was impressed with the welcome that I received during my visit, the friendliness of the staff and the positive and relaxed atmosphere in the care home. One of the main requirements that my parents had was for them to be together and Riverdale was able to provide two single rooms next to each other which was ideal. I have never regretted selecting Riverdale because my parents have been well cared for and well-fed in a safe environment by a friendly but professional team who genuinely care about their residents. Sadly my father passed away in October and the Riverdale team have been extremely supportive to my mother, my brother and myself during this painful period. Thank you for everything that you have done for my parents and continue to do for my mother.
Many thanks for taking the time to leave a review for Riverdale Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you were...
Whenever I go and visit my grandma I found the staff very friendly and helpful. The rooms are very clean and have a pleasant smell. Grandmas room is always very clean and tidy. The only complaint I would have is that sometimes clothes and slippers go missing or grandma is wearing wrong clothes.
Many thanks for taking the time to leave a review for Riverdale Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find...
Very nice treatment, the food and the way the staff deal and treat patients, also the way they have fun and laughter with the patients they try their best to get them laughing as well as making sure that they settle down to try and get to sleep in the evenings.
Many thanks for taking the time to leave a review for Riverdale Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would...
My sister has only been here for a few hours and been told, even though she's not got dementia or treatment for it, the staff are going to treat her as if she's got dementia, she's only here for respite and the bedding isn't clean, I've taken photos. The shelf is too high in the toilet area and above a so-called disabled toilet seat yet she's in a wheelchair and the safety leaves much to be desired. Will be reporting to CQC as I'm disgusted.
I have read all your comments and if you would like to call in and see me on your next visit, I would welcome the opportunity to discuss them further.
Kind regards, Care Home Manager.
My Mum came into Riverdale 1st April for one month's respite care. When it was time to bring her home Mum wanted to stay longer, her choice. She has made friends and looks really well. Mum was getting depressed and now she is a lot more talkative and happier. Staff at Riverdale can't do enough for Mum, really caring.
Many thanks for taking the time to leave a review for Riverdale, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that your mum has...
My mother moved into Riverdale after previously being a resident at another care home and I can honestly say that Riverdale is a cut above the rest with regards to all aspects of care. Moving a relative into a care facility can be a very stressful, hard and upsetting experience but all the staff at Riverdale did everything they could to make my mum's move as smooth and easy as possible. During my mum's final days the care home the staff could have not done anymore to help my mum and myself, they genuinely felt like they were part of our family. The staff bent over backwards for us and I honestly cannot thank them enough, I couldn't have got through this without them.
My mother-in-law has now settled in well and is enjoying the activities especially the ones that include singing. I have accompanied her on a couple of the coach trips which have been a safe way of getting out and about and a great way to spend time with her. We have been to the shopping centre and have been well supported by home and the driver.
Many thanks for taking the time to review our home. I’m delighted to hear that your mother-in-law is settled in our home and you feel we have supported your loved one and family. Thank you for the feedback on our trips, it’s reassuring that they are enjoyable for both our residents and their families. Kind regards, Care Home Manager
This was my first time dealing with this care home. Home is very good and the staff are very professional. My wife is receiving the best attention.
Myself and our dedicated team strive to deliver the best possible care in a professional manner, so it is a testament to their hard work to hear that reflected in your kind words. Thank you.
Yours Sincerely,Home Manager.
Clean, secure, efficient, helpful, frequent activities. Photos displayed. Garden centre visits/shopping centre.
We are delighted to hear that we were able to meet your high standards. Myself and the team pride ourselves on making the home the best it can be, thank you for your kind words.
Yours Sincerely,Home Manager.
Mum has been at the home over 7 years and despite changes in ownership and management she has been well cared for.
Thank you for your kind words. We are delighted to hear our fantastic team of carers have been able to provide great care for many years.
Yours Sincerely,Home Manager.
Staff are very kind and caring. The room is clean and tidy but basic but care outshines that. Care is more important to me.
The staff are now working together and it's a happy home.
Just a very small niggle, is sometimes it's difficult to get through in the phone.
Many thanks for leaving such a lovely review. We're delighted to hear that our standard of care meets your expectations. Thank you for your feedback regarding the phone answering, I will be looking into ways to improve this. Kind Regards, Lisa Crewe, Care Home Manager
Staff are fantastic, communication and feedback excellent. I know that staff are on the end of the phone. Love the entertainment.
Many thanks for leaving such a lovely review. We're delighted to hear that our standard of care meets your expectations and that staff are supporting and reliable. Kind Regards, Lisa Crewe, Care Home Manager
Staff always very welcoming. My auntie is well cared for. I would recommend this home.
Many thanks for leaving such a lovely review. We're delighted to hear that our standard of care meets your expectations. Kind Regards, Lisa Crewe, Care Home Manager
My aunt, a sometimes difficult and complex lady was treated with extreme kindness and care. When she was ill, the staff were remarkable to my aunt and also to myself.
Bethany Owen, Home Manager.
The staff have always treated my aunt with care, friendliness and compassion. All staff from the caretaker, carers and office staff. I have always been met with smiles and welcome greeting.
Bethany Owen, Home Manager.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 29 May 2026
We’re excited to announce that Riverdale Care Home, based in Chesterfield, has been recognised by the VFF as a veteran friendly care provider! To celebrate, we joined Denise and her...
- 30 Apr 2026
If you live in Chesterfield, you may have spotted the unique sight of a 99-year old man sat in the front of a police car with the blue lights on...
- 10 Dec 2025
There were smiles, sing-alongs, and a whole lot of toe-tapping at our Chesterfield care home last week as residents and colleagues enjoyed an amazing 1940s-themed party…and what a blast from...
There are no upcoming events for Riverdale Care Home.
Awards / Recognitions (4)
- 28 Jan 2026Recipient: Riverdale Care Home
- 15 Jun 2024Recipient: Orchard Healthcare Group
- 16 Nov 2023Recipient: Orchard Healthcare Group
Accreditations
There are no accreditations posted yet for Riverdale Care Home.
Meet the Team (1)

Hi! My name is Denise West, and I'm the Home Manager at Riverdale Care Home in Chesterfield. I qualified as a registered nurse in 1990 and have worked in the independent care of the elderly sector ever since.
I've worked as a nurse on nights, working my way through the ranks to be a Home Manager, Regional Manager, Regional Director and even a Managing Director. Following some personal bereavement in 2016, I tried to step away from the sector and do something completely different, but got drawn back into the role of Home Manager via some consultancy work. I love this role as it gives me the opportunity to work with the residents and their families at a much more personal level, and gives me the opportunity to implement my dementia care skills, as this is where my heart lies.
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