Springwood House Residential Care Home

Duffield Bank, Duffield, Belper DE56 4BG
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9.3 66 Reviews
  • Springwood House Residential Care Home, Belper
Springwood House Residential Care Home focuses on personalised care and support that allows each individual to make the most of their independence and dignity, while enjoying friendly support, privacy and homely comforts.

Set in beautiful gardens with panoramic views across the Derwent Valley, Springwood House offers:
* Spacious bed-sitting rooms, most with en suite facilities
* Specially adapted bathrooms
* Activities including exercise classes, talks, quizzes, arts & crafts
* Lifts to all floors
* Visiting hairdresser
* Personal laundry
* Home cooked meals - They take great pride in providing varied and nutritious meals using fresh ingredients, some of which have been grown on the allotment
* Visiting library
* Visiting health care professionals and chiropody service
* Comfortable communal lounges and dining room where residents can socialise or take part in one of the many activities
* Free WIFI
* Sun terrace where residents can enjoy a coffee or just the view
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1250 – £1350

Third party services including chiropody, hairdressing and newspaper provision is charged on top of the weekly care fee.
We accept Local Authority funded placements with third party top up to the total value of the private weekly room fee.

These prices are only a guideline, please contact Springwood House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Springwood Residential Home Ltd

Person in charge

  • Jessica Taft (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is unrestricted at Springwood House. The home ask that if you wish to drop by before 8:30am or after 8:00pm, you let them know in advance to expect you.

Parking

  • Ample parking is available at Springwood House.

Springwood House Residential Care Home Reviews (66)

9.3

Springwood House Residential Care Home has a Review Score of 9.3 (9.262) out of 10, based on 5 reviews in the last 2 years.
Over all time Springwood House Residential Care Home has 66 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Springwood House Residential Care Home
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Total of 66, showing 1-20
Review from J F (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home.
Friendly, find helpful staff.
Beautiful room for mum.
Good food.
Reply from Jaspal Swalli, Director at Springwood House Residential Care Home

Thank you for your feedback. Built in 1879, Springwood House was the former residence of Sir Arthur Percival Heywood, innovator of the 15-inch minimum-gauge railway and became home to Duffield Bank Railway. Set in the valley of the River Derwent, Duffield is a picturesque, peaceful village that skirts the southern fringes of The Amber Valley. All 27 individual rooms are furnished to a style in keeping with the character of the house, with most having en-suite facilities. We understand that choosing the right care home is a difficult decision for you and your loved ones, which is why we are here to assist you at every step of the way. Our compassionate team provide a warm, welcoming environment where home-from-home care is our aim. Springwood House is a place where you can continue your hobbies and interests and contribute to daily life at the service, whilst receiving the level of support you require to achieve your goals, however big or small.Thank you

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Review from K G (Granddaughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Staff very kind and caring. The rooms are excellent and very clean I couldn't have picked a better place for my nan.
Reply from Jaspal Swalli, Director at Springwood House Residential Care Home

Thank you for your feedback, which has been shared with our loyal staff team. Our aim is to provide the highest standards of care at all times. We promote independence. We focus on providing healthy hearty meals to ensure our residents are well nourished. We have an activities coordinator who thrives on enriching the lives of our lovely residents. What can Springwood House offer you?24 hour short or long-term residential careA comfortable, country house hotel environment with pretty manicured gardensA bespoke care package tailored to meet your needsAn experienced and dedicated staff teamA holistic approach to care provision which focusses on promotion of independence and choiceAn inclusive culture, welcoming family and friends as part of our familyWe understand that it is a huge decision to move into 24 hour care so we offer trial days to help you make the transition

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Review from Jill W (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was looked after in the home for 8 months until she died. The staff were compassionate and cheerful in looking after her, despite her sometimes being stubborn and appearing to be unappreciative in the early months. For the last week of her life they were exceptionally kind, attentive and showed
my sister and myself great care and support too. Thanks to their care, Mum died peacefully and comfortably and because we were kept informed throughout, we were able to have a last visit with Mum before she died, which meant so much to us.
I can't thank the staff enough for looking after us all and being so supportive when we most needed it....and it's so comforting knowing that Mum couldn't have been in a better place during her difficult final months.
Reply from Jaspal Swalli, Director at Springwood House Residential Care Home

Thank you for the lovely feedback which has been shared with the management team and our loyal staff. We will hold onto lasting memories of your mother. Our compassionate team provide a warm, welcoming environment where home-from-home care is our aim. All our staff are well trained to deliver the highest standards of care at all times. In our country house hotel style setting, we have all the amenities to make life in twilight years comfortable and enriching. From home-cooked hearty meals to peaceful sitting areas and tranquil gardens, Springwood House has it all.Warm Regards Company Director

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Review from Clare F (Daughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, I feel that we are receiving an exceptional experience at Springwood House. The activities are stimulating and help to keep my parents physically and mentally active as they get older. The warmth and professionalism of all the staff is wonderful. They treat each resident with great respect,
dignity and care. The owners of Springwood House continually go above and beyond to meet the needs of the families they take care of. I cannot recommend Springwood House more highly to anyone! The attention, care and trust people receive is second to none and I trust them implicitly with taking care of my own parents so well.
It's a home-from-home!
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Review from Philip P (Son of Resident) published on 5 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Springwood House Residential Care Home have all made Dad feel extremely welcome since his arrival.
The level of care and support he has received to help him adjust to living in a care home has been exceptional.
Springwood is a fantastic environment where the residents are safe and securely
cared for in a beautiful environment.
Reply from Lindy Jephson, Manager at Springwood House Residential Care Home

Thank you for taking the time to provide such lovely feedback. It really does mean a lot to the whole team to know that we are providing the best care and support for our residents. Thank you again.

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Review from Maria B (Daughter of Resident) published on 25 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
During 2021, I was faced with the dilemma of trying to find the right home for my 93-year-old mum, which was daunting, particularly when Covid was still around! I had visited many homes within Derbyshire, but each one I was disillusioned to find the right one for Mum, as I said that my mum wouldn't
be going anywhere where I wouldn't go myself. When I visited Springwood Care Home and was greeted by the owners/directors, who are the third generation family running this beautiful home, I knew I had found the ideal place for Mum!
My mum resided there for two years, and the management and staff were amazing. Nothing too much trouble, always caring, kind and willing to help in every way.
The many varied activities that they organised were amazing; exercise classes, cooking, gardening, singing, and poetry. The food was all home cooked and delicious.
My mum loved it there; she loved all the staff and particularly enjoyed the rapport with the boys serving tea. A first-class home.
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Review from Rhiannon R (Daughter of Resident) published on 16 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Springwood House is a wonderful home for the residents. My mum moved in a year ago this week and loves it. It’s not a big home, and it has a lovely family feel. The owners and staff care so well for the residents that it feels more like a country retreat! It’s situated in wonderful grounds with fantastic
views, and the garden is perfect for the residents to enjoy - they also do a little gardening and growing of plants with the staff. There are daily activities on offer ranging from chair yoga, baking, crafts, and quizzes, right up to concerts and visits from children from local schools to some rather interesting creatures that sometimes visit to cuddle.
The rooms are lovely with individual characters, and the food is cooked in-house from scratch every day (always wish I could stay as it smells so good).
Great care is taken of all residents health-wise, which has been wonderful in these difficult times. I would strongly recommend Springwood House to anyone looking for a home for their loved ones.
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Review from Eileen W (Regular Volunteer) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find Springwood a welcoming and caring home.
Owners and staff are eager to help in any way.
Reply from Lindy Jephson, Manager at Springwood House Residential Care Home

Many thanks for your review and continued love and support for our residents. Your holy communion visits have been especially comforting throughout the pandemic.

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Review from Kay N (Granddaughter of Resident) published on 16 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Springwood is fantastic; the staff are so helpful and treat my grandma with respect and kindness. My family and I have faith Springwood has the interests of its residents at the heart of everything they do - cannot speak more highly of this place!
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Review from Alice P (Granddaughter of Resident) published on 6 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot compliment this team enough. they look after our grandmother so beautifully. I was so stressed every day she was living at home because she wasn’t safe or healthy, but within two weeks of her moving into Springwood, she was happier and healthier than she had been in years. The girls that run
Springwood are wonderful and are starting to feel like a part of our family. I would recommend Springwood to absolutely anyone.
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Review from P C (Son of Resident) published on 4 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delightful standard of care; top quality. A-star.
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Review from Catherine H (Daughter of Resident) published on 30 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The main, out of many, best thing about Springwood House is its management and carers. They are all knowledgeable, well-trained, caring, kind, and lovely. I’ve yet to find a below-par, or even just average one.
They look after/ care for the residents so well, so thoughtfully and so kindly.
And this
is in spite of how phenomenally difficult this line of work has been since March 2020.
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Review from H L (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a working GP, this is the best home I have ever visited - we were so lucky to find it for our mother. It is exceptional - like an old country house hotel with wrap-around care. She had her own furniture and possessions, so her room felt like a capsule of her own home. The food is top-notch on home
cooking. The care is respectful and dignified. The owners and staff became ours and our mother's friends. Ultimately, our mother had a very dignified death. She could not have been supported and looked after better.
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Review from Cynthia P (Resident) assisted by family/friend published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother came here decades ago, and I've always known if I came here, I would enjoy it. The staff are so friendly, and I feel very taken care of. The food is great, and I have more energy than before. The gardens are gorgeous; I really like looking over them.
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Review from A M (Daughter of Resident) published on 30 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living in Springwood for two years now. She has been very happy. Everyone of the staff is pleasant, friendly and professional. They go above and beyond with their caring. My mother has enjoyed the many activities on offer, especially the poetry group and the visiting singers, jazz
bands and animals. From day one, she has said the food is excellent. Well done, Springwood.
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Review from C K (Daughter of Resident) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident of Springwood for three years. The home provides a caring, family orientated environment. The care they provided in my mothers final months was exemplary, and I would not hesitate to recommend Springwood to any family.
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Review from Gillian S (Daughter of Resident) published on 4 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We feel blessed to have found a care home that has a happy country house feel. The owners and staff are professional, caring and kind to residents. They go the extra mile to accommodate. We feel we can relax knowing that Mum is being cared for in a lovely environment.
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Review from Lesley H (Daughter of Resident) published on 13 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in on 8th Jan and although we both found the step daunting the staff at Springwood have bent over backwards to ensure we both settled quickly. It's a great comfort to me to know my mum is in safe and competent hands. The staff are so kind and genuinely care about their residents. I wouldn't
hesitate to recommend them.
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Review from Philip C (Son of Resident) published on 7 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Please share with your staff that I am eternally grateful for the kindness and love they gave to my mother during her time with you.
She always spoke very highly of just how wonderful they all were and also, that she really enjoyed the food and the good companionship.
Reply from Katy Mercer, General Manager at Springwood House Residential Care Home

Thank you for your kind words and lovely review. It was our pleasure to care for your Mum and we're so pleased she enjoyed her time with us.

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Review from J F (Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Springwood House was very welcoming and there is a very good atmosphere. The staff were very kind and supportive. The food and drink were very good and lots of fresh vegetables and home-cooked meals. The activities were varied and interesting.
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Current Review Score: 9.3 (9.262)

Overview of Review Score

The Review Score of 9.3 (9.262) out of 10 for Springwood House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Springwood House Residential Care Home is calculated as follows: ( (55 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.362 Points relating to the number of positive Reviews for Springwood House Residential Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 5 Positive Reviews ÷ 5.8 = 0.862
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Jessica

Jessica Taft

Job Title: Registered Manager Joined: 2021

My name is Jessica, I have been a part of Springwood House Residential Home since 2021, my first role being a Care Assistant, and working my way up to the Registered Manager position in July 2024.
I enjoy spending time with my partner, family and friends, walking in the Peak District and baking!
At Springwood, I am committed to ensure our residents are happy, encouraging their independence where possible, and that they thrive in achieving their personalised goals.
I aim to provide my team with resources and training, to help with their learning and development, and always ensure they feel supported and valued in their roles.
I take pride in supporting individuals and their loved ones at Springwood, and creating and maintaining a home from home environment for everyone.

Deborah

Deborah Carpenter

Job Title: Deputy Manager Joined: 2008

Hi my name is Deborah, I have worked at Springwood House Residential Home since 2008, working my way up from the positions of carer, senior carer, team leader, quality assurance manager, mental health first aider to my present role as deputy manager.


Every position I have worked within, has helped me learn and understand what a pleasure every position brings to our residents and the importance of all the roles.


Outside of work I enjoy spending time with family, including my two grandsons and one granddaughter. I enjoy swimming and meeting up with friends.


I have a passion when it comes to caring for our residents, making sure they are cared for to a high standard, encouraging independence, joy and laughter. Within my role, I am responsible for teaching new carers and senior carers. I hope to help them to achieve their own personal goals and to support and practice what great team work can achieve together.

Frequently Asked Questions about Springwood House Residential Care Home

What types of Care is Springwood House Residential Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springwood House Residential Care Home have?

There are 26 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Springwood House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springwood House Residential Care Home to the centre of Belper?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springwood House Residential Care Home to verify any information. View our terms and conditions. Springwood House Residential Care Home has an Enhanced Service - more info.