Springwood House Residential Care Home

Duffield Bank, Duffield, Belper DE56 4BG
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9.6 68 Reviews
  • Springwood House Residential Care Home, Belper
Springwood House Residential Care Home focuses on personalised care and support that allows each individual to make the most of their independence and dignity, while enjoying friendly support, privacy and homely comforts.

Set in beautiful gardens with panoramic views across the Derwent Valley, Springwood House offers:
* Spacious bed-sitting rooms, most with en suite facilities
* Specially adapted bathrooms
* Activities including exercise classes, talks, quizzes, arts & crafts
* Lifts to all floors
* Visiting hairdresser
* Personal laundry
* Home cooked meals - They take great pride in providing varied and nutritious meals using fresh ingredients, some of which have been grown on the allotment
* Visiting library
* Visiting health care professionals and chiropody service
* Comfortable communal lounges and dining room where residents can socialise or take part in one of the many activities
* Free WIFI
* Sun terrace where residents can enjoy a coffee or just the view
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Care Provided by Springwood House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1250 – £1350

Third party services including chiropody, hairdressing and newspaper provision is charged on top of the weekly care fee.
We accept Local Authority funded placements with third party top up to the total value of the private weekly room fee.

These prices are only a guideline, please contact Springwood House Residential Care Home to find out the exact price for your requirements.

Contact Springwood House Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Springwood House Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Springwood Residential Home Ltd

Person in Charge

  • Jessica Taft (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is unrestricted at Springwood House. The home ask that if you wish to drop by before 8:30am or after 8:00pm, you let them know in advance to expect you.

Parking

  • Ample parking is available at Springwood House.

Springwood House Residential Care Home Reviews (68)

9.6

Springwood House Residential Care Home has a Review Score of 9.6 (9.581) out of 10, based on 7 reviews in the last 2 years.
Over all time Springwood House Residential Care Home has 68 reviews.

Overall Experience
  • 57
  • 11
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Date Published
  • 68
  • 5
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  • 7
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Reviewer Connection to Springwood House Residential Care Home
  • 23
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  • 9
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  • 3
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  • 1
  • 1
  • 1
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Total of 68, showing 61-68
Review from Robert P (Respite Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care I have received 1st class in every respect.
I would have no hesitation in spending my last days here.
Reply from Lindy Jephson, Manager at Springwood House Residential Care Home
Thank you for your extremely kind words Mr P. It was an absolute delight meeting you and we're so happy that you enjoyed your stay with us. We look forward to seeing you again in September.
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Review from Bernard K (Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay was for respite care following a hospital stay. I could not fault the service and care readily provided. The staff of all grades could not be more helpful, willing and above all friendly. any request, no matter how trivial, was dealt with promptly and efficiently. I was particularly impressed
by the high standard of maintenance of the building especially the decoration taking into account the high occupancy.
Reply from Lindy Jephson, Manager at Springwood House Residential Care Home
Thank you so much for your very kind words. I will certainly pass on your positive comments about the maintenance, he will be very pleased.
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Review from Alex F (Grandson of Resident) published on 4 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma had a really bad fall which meant she had to go into temporary residential care. We had been recommended Springwood House and had no hesitation about my grandma going there after meeting the staff and management. The best commendation I can give to Springwood House is that my grandma decided
she wanted to stay there permanently after just two weeks of their care. She had made friends, is constantly involved in activities (Royal Wedding parties, summer parties) and has thrived physically and mentally under the care of the manager and her team. Her room is stunning, looking out over the Derwent Valley and the staff are so welcoming that you don't feel like you're in a care home (we always get brought drinks, cakes and biscuits). They're a fabulous, experienced team who are full of humour and personality. The chef would also win bake-off with eyes closed and her hands tied behind her back. Springwood House made a very difficult decision very easy for the whole family. Thank you.
Reply from Lindy Jephson, Manager at Springwood House Residential Care Home
Thank you so much for taking the time to review us Alex. Your grandma is a joy to look after. I will certainly pass on your very kind comments to everyone, particularly the cooks. Thanks again.
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Review from Thelma E (Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy here. Constant-attendance in all matters.
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Review from S T (Friend of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home, excellent caring staff.
Lots of different activities to do and trips out.
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Review from Kim A (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother's experience has been and continues to be a positive one. The staff are polite, respectful and kind. They genuinely and sincerely get to know the residents and their families, working with them to create the best environment for the residents. The staff treat the residents with dignity and
respect. There is NEVER any unpleasant odours, the home is like a home from home and they organise activities and events for the residents to enjoy. The grounds are kept very well maintained for the staff and residents to enjoy. Bedrooms are well equipped and fresh - the whole home is kept clean. The food is very good and nutritious. Mobile beauticians and hairdressers.
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Review from Barry J (Son of Resident) published on 7 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother, aged 102, has lived at Springwood for nearly 6 years and has been extremely well and happy due to...


-The carers, some very young, are extremely compassionate and gentle with all residents. They are well informed and helpful.
- the information system which is a record of actions, behaviour

and health is very detailed and available.
-All visitors are always made to feel very welcome.
-Food is carefully selected to meet resident requirements.
-Management exemplary.
-Rooms and lounges always warm and comfortable.
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Review from Mary S (Resident) published on 27 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Springwood House is a beautiful place and I have been made to feel so welcome from my very first day. The staff and care are both excellent and there is always someone willing to help me deal with letters and other personal matters. I would strongly recommend Springwood House to anyone thinking of moving
to a care home, it has certainly made me feel better knowing that someone is always there.
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Current Review Score: 9.6 (9.581)

Overview of Review Score

The Review Score of 9.6 (9.581) out of 10 for Springwood House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.881 for Springwood House Residential Care Home is calculated as follows: ( (75 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.881
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Springwood House Residential Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Jessica

Jessica Taft

Job Title: Registered Manager Joined: 2021

My name is Jessica, I have been a part of Springwood House Residential Home since 2021, my first role being a Care Assistant, and working my way up to the Registered Manager position in July 2024.
I enjoy spending time with my partner, family and friends, walking in the Peak District and baking!
At Springwood, I am committed to ensure our residents are happy, encouraging their independence where possible, and that they thrive in achieving their personalised goals.
I aim to provide my team with resources and training, to help with their learning and development, and always ensure they feel supported and valued in their roles.
I take pride in supporting individuals and their loved ones at Springwood, and creating and maintaining a home from home environment for everyone.

Deborah

Deborah Carpenter

Job Title: Deputy Manager Joined: 2008

Hi my name is Deborah, I have worked at Springwood House Residential Home since 2008, working my way up from the positions of carer, senior carer, team leader, quality assurance manager, mental health first aider to my present role as deputy manager.


Every position I have worked within, has helped me learn and understand what a pleasure every position brings to our residents and the importance of all the roles.


Outside of work I enjoy spending time with family, including my two grandsons and one granddaughter. I enjoy swimming and meeting up with friends.


I have a passion when it comes to caring for our residents, making sure they are cared for to a high standard, encouraging independence, joy and laughter. Within my role, I am responsible for teaching new carers and senior carers. I hope to help them to achieve their own personal goals and to support and practice what great team work can achieve together.

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