Springwood House Residential Care Home

Duffield Bank, Duffield, Belper DE56 4BG
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8.4 63 Reviews
  • Springwood House Residential Care Home, Belper
Springwood House Residential Care Home focuses on personalised care and support that allows each individual to make the most of their independence and dignity, while enjoying friendly support, privacy and homely comforts.

Set in beautiful gardens with panoramic views across the Derwent Valley, Springwood House offers:
* Spacious bed-sitting rooms, most with en suite facilities
* Specially adapted bathrooms
* Activities including exercise classes, talks, quizzes, arts & crafts
* Lifts to all floors
* Visiting hairdresser
* Personal laundry
* Home cooked meals - They take great pride in providing varied and nutritious meals using fresh ingredients, some of which have been grown on the allotment
* Visiting library
* Visiting health care professionals and chiropody service
* Comfortable communal lounges and dining room where residents can socialise or take part in one of the many activities
* Free WIFI
* Sun terrace where residents can enjoy a coffee or just the view

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • RESPITE Self-Funded Residential Care: £1250 – £1350

Third party services including chiropody, hairdressing and newspaper provision is charged on top of the weekly care fee.
We accept Local Authority funded placements with third party top up to the total value of the private weekly room fee.

These prices are only a guideline, please contact Springwood House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Springwood Residential Home Ltd

Person in charge

  • Jessica Taft (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visiting is unrestricted at Springwood House. The home ask that if you wish to drop by before 8:30am or after 8:00pm, you let them know in advance to expect you.

Parking

  • Ample parking is available at Springwood House.

Springwood House Residential Care Home Reviews (63)

Total of 63, showing 61-63
8.4

Springwood House Residential Care Home has a Review Score of 8.4 (8.428) out of 10, based on 2 reviews in the last 2 years. Over all time Springwood House Residential Care Home has 63 reviews.

Overall Experience

  • 52
  • 11
  • 0
  • 0
  • 0

Date Published

63
0
0
2
61

Review from Kim A (Daughter of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother's experience has been and continues to be a positive one. The staff are polite, respectful and kind. They genuinely and sincerely get to know the residents and their families, working with them to create the best environment for the residents. The staff treat the residents with dignity and
respect. There is NEVER any unpleasant odours, the home is like a home from home and they organise activities and events for the residents to enjoy. The grounds are kept very well maintained for the staff and residents to enjoy. Bedrooms are well equipped and fresh - the whole home is kept clean. The food is very good and nutritious. Mobile beauticians and hairdressers.

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Treated with Dignity

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Review from Barry J (Son of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother, aged 102, has lived at Springwood for nearly 6 years and has been extremely well and happy due to...


-The carers, some very young, are extremely compassionate and gentle with all residents. They are well informed and helpful.
- the information system which is a record of actions, behaviour

and health is very detailed and available.
-All visitors are always made to feel very welcome.
-Food is carefully selected to meet resident requirements.
-Management exemplary.
-Rooms and lounges always warm and comfortable.

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Review from Mary S (Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springwood House is a beautiful place and I have been made to feel so welcome from my very first day. The staff and care are both excellent and there is always someone willing to help me deal with letters and other personal matters. I would strongly recommend Springwood House to anyone thinking of moving
to a care home, it has certainly made me feel better knowing that someone is always there.

Facilities

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Current Review Score: 8.4 (8.428)

Overview of Review Score

The Review Score of 8.4 (8.428) out of 10 for Springwood House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Springwood House Residential Care Home is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.47 Points relating to the number of positive Reviews for Springwood House Residential Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 2 Positive Reviews ÷ 5.8 = 0.345

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (2)

Jessica

Jessica Taft

Job Title: Registered Manager

Joined: 2021

My name is Jessica, I have been a part of Springwood House Residential Home since 2021, my first role being a Care Assistant, and working my way up to the Registered Manager position in July 2024.
I enjoy spending time with my partner, family and friends, walking in the Peak District and baking!
At Springwood, I am committed to ensure our residents are happy, encouraging their independence where possible, and that they thrive in achieving their personalised goals.
I aim to provide my team with resources and training, to help with their learning and development, and always ensure they feel supported and valued in their roles.
I take pride in supporting individuals and their loved ones at Springwood, and creating and maintaining a home from home environment for everyone.

Deborah

Deborah Carpenter

Job Title: Deputy Manager

Joined: 2008

Hi my name is Deborah, I have worked at Springwood House Residential Home since 2008, working my way up from the positions of carer, senior carer, team leader, quality assurance manager, mental health first aider to my present role as deputy manager.


Every position I have worked within, has helped me learn and understand what a pleasure every position brings to our residents and the importance of all the roles.


Outside of work I enjoy spending time with family, including my two grandsons and one granddaughter. I enjoy swimming and meeting up with friends.


I have a passion when it comes to caring for our residents, making sure they are cared for to a high standard, encouraging independence, joy and laughter. Within my role, I am responsible for teaching new carers and senior carers. I hope to help them to achieve their own personal goals and to support and practice what great team work can achieve together.

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