
All the staff were so professional, caring and, most importantly, kind to both her and her familyAngela F(Sister of Resident/Service User)

I have nothing but praise for the staff and the high-quality care they give.Louise M(Daughter of Resident/Service User)

so reassuring for families and friends to know that their loved ones are in such good hands.Pam G(Friend of Resident/Service User)

All the staff were so professional, caring and, most importantly, kind to both her and her familyAngela F(Sister of Resident/Service User)

I have nothing but praise for the staff and the high-quality care they give.Louise M(Daughter of Resident/Service User)

so reassuring for families and friends to know that their loved ones are in such good hands.Pam G(Friend of Resident/Service User)

Watford House provides residential and respite care and support for the elderly. Specialising in the care of people living with any type of Dementia, challenging behaviour and those with sensory or physical impairments they really can meet the needs of everyone.
There are 36 single rooms of which 24 have en-suite facilities. There are vast outdoor areas to enjoy and communal spaces to spend time with likeminded people.
All of the...
Care Provided by Watford House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include 24/7 care and support, food and beverages, laundry services, and access to clinical support.
The price(s) shown are provided by the care home. Contact Watford House for full pricing details and T&Cs.
Contact Watford House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Joyce Strachan(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (24)
Parking
- Car Park available within grounds.
Watford House Reviews (66)
Watford House has a Review Score of 9.4 (9.437) out of 10, based on 9 reviews in the last 2 years.
Over all time Watford House has 66 reviews.
My dad has been in Watford house for nearly 2 years. He is very well looked after and he is happy there, staff are very good with him, they do lots of activities and trips out, the meals are very good, I know he is safe there.
Thank you so much, all the staff appreciate your kindness
The food is good, with a variety of options. Dad looks forward to mealtimes. He has commented on how well he eats there and especially loves the cakes!
The garden area has recently been planted with lovely flowers. Dad enjoys sitting out there when the weather permits.
Overall, I am very grateful for the care and support he receives. Knowing that he is safe and well looked after gives our whole family peace of mind.
Thank you so much, we enjoy looking after dad and it's a pleasure to have family members involved in his care
I've always fond of visiting my friends at Watford when I visit which is usually 3 times a week ,the staff are usually very busy with doing their job but are there to help with any questions you may have, it can be very hectic at times with the residents but everyone is calm and composed to most situations. The home does smell a bit bot that is what you get in most homes, it's nice to to see male carers as well there for the added security especially at night when most things could go wrong or intruders getting in ,I'm very happy with the care they provide and the security for my friends.
thank you so much for your review we appreciate your nice words and will also take on board the negatives and strive to improve on these
Your staff are amazing. They all greet us visitors with such good vibes. Christmas was magical. The decorations, the food, the entertainment, and a fabulous Father Christmas :) Even though I don't get to visit often enough (I live in NZ) I always feel very welcome xxx
Thank you so much for you kind review. We really value feedback from visitors and delighted to hear of your experience. We will ensure the staff receive the feedback so kindly given. We look forward to hosting your next visit.
Overall experience was very good and enjoyable.
We had a lovely evening with residents and their family members and staff at a fundraising event. A lot of hard work had clearly gone on behind the scenes in preparation of the event. Staff really engaging with all present, staff in the kitchen worked incredibly hard and provided a high standard of food and service. Residents clearly enjoyed the evening, there was a lovely atmosphere, I was so glad I could attend.
Thank you for your feedback, staff are always happy to make an effort to make these events a fun and happy event and the atmosphere is always good, we appreciate your input and taking the time to attend the event and will be glad to see you again at our up and coming events in the future.
We just enjoyed a very special evening at Watford themed 'Beauty and the Beast'. A lot of effort was put into the food and the entertainment and it was all brilliant! The cheese souffle and macaroni were amazing. Thank you to all the staff for all your hard work. So happy to be included in the evening, look forward to the next one.
Thank you so much for your review. Here at Watford staff try hard to ensure all family and friends are included within the homes activities and ensuring there is variety for the residents.
Hats off to the entertainment manager who went above and beyond to make this a night to be enjoyed by all. Thank you.
Thank you so much for the review. The activities team work hard to ensure we give a variety of evenings and days for staff.
My mum was a resident at Watford House for about 2 years, until she died in September 2023. She had motor neurone disease and required a great deal of physical care, but had full mental capacity. Mum never wanted to go into care, but in the end, there was little choice, and after a period of settling in, Mum was happy at Watford House, she loved many of the staff, and I know they were all incredibly fond of her. The staff always had time for us, and looked out for my dad too (he visited every day so they got to know him well). They are a warm, welcoming team who works very hard to care for the residents, and I enjoyed the time I spent visiting Mum and also getting to know the staff.
We have had contact with the staff at Watford House for approximately 7+ years. I have always found staff to be friendly, caring and attentive to the needs of the residents. Always a lovely atmosphere whenever we visit.
What a great review for our staff to hear. I will ensure that they are informed and love the feedback you have given. Thank you.
Visited Mum on 'Tapas Night', the atmosphere throughout the home was welcoming and pleasant. As everyone was eating an enthusiastic, work force maintained the pleasantries and worked tirelessly to make a very comfortable and good evening.
Thank you so much for your review, The staff are continually working hard to ensure your loved one has the best experience.
Mum is very content and happy and the family are happy in the knowledge that Mum is looked after, well-fed, warm and safe with the help of the excellent staff.
Thank you for your review. This will be passed to the team for them to see your positive feedback. Thank you.
Mum doesn't often go to the dining room for meals but we attended the Tapas Evening and it was lovely. It was good to see Mum in the dining room and enjoying good food and a bit of company!
Thank you Alison for your response. We look forward to doing future events and hope to see you there.
All the staff were so professional, caring and, most importantly, kind to both her and her family. Our only regret is that she could not have been persuaded to move in a year or two earlier.
We are grateful to all the staff who made her final weeks so comfortable.
Thank you so much for this wonderful 5-star review. We are very proud of our high standards of palliative care and were privileged to have met your lovely family.
Excellence throughout - 10/10.
Thank you so much for this five-star review! We are very proud of our activities provision, and we love keeping the residents engaged and active.
The care for dementia residents is excellent. The staff have an excellent understanding of how to deal with those who are confused. There are plenty of activities to help occupy the residents including taking a group of residents to Blackpool. The experience was amazing for these elderly people and brought them so much joy. The home is clean and personal needs are well catered for. The rooms are spacious and residents are encouraged to make the room their own meaning it can become home from home. I cannot praise the staff enough. They are friendly and helpful and give good advice to friends and relatives, especially to those dealing with dementia. There is a lovely garden for residents to sit in during good weather with tables to enjoy outdoor meals. I highly recommend this home which tries to create a family atmosphere.
Thank you for your wonderful 5 star review, The team really appreciate your comments.
She was always treated as an individual, and many times, I was struck by the kindness to her from the carers.
More pragmatically, her medical care was managed well, and there was good coordination with community health/GP.
I don't think I could have been more reassured at such a stressful time.
Thank you for this positive review; it means a lot to the team to hear your feedback.
Our mum has been resident in Watford House for 5 months and has quite advanced dementia. Her health and general state of mind have improved so much, she is calmer and more settled than she was at home. The staff are always approachable and helpful, and encourage Mum to join in with the wide range of activities. Her room is comfortable and clean, she enjoys the food and the company of other people around her. I feel very satisfied with the care she is receiving at Watford House.
Thank you for your wonderful comments, we are truly proud of our care standards and your kind words have been shared with the teams.
I cannot praise the management and staff enough. They were there and have been there throughout when we needed respite and eventually residential care for our mum who has dementia. I am always kept informed of anything that concerns her and the home. I am always greeted with smiles and always welcomed. The level of care is excellent. I am very happy and so is Mum.
It is always nice to hear of relatives feeling happy when the care of a loved one is right for the person. I know the staff will continue to work hard at providing the care needed for Mum. Once again thank you for your review.
My mum stayed at Watford house for three weeks in temporary respite care. We appreciated very much the love and support my mum was shown by all the staff from the very first day of being there, it made such a difference to the progress she made. We were always updated with how she was doing, which was invaluable, and on every visit, we made we could see how much she and all the residents were loved and cared for, that made all the difference to us as a family and we are very grateful to all at Watford for that.
Thank you for taking the time to leave a wonderful review. We do miss your lovely mum and the fun she brought to Watford House, she is welcome back anytime.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Watford House.
Awards / Recognitions (2)
- 04 Aug 2020Recipient: Watford House
- 01 Feb 2019Recipient: Watford House
Accreditations
There are no accreditations posted yet for Watford House.
Meet the Team (1)

I have been a Senior Care Assistant for a very long time and became Team Leader in 2018. I support all staff to fulfil their duties to the best of their abilities and have a wealth of knowledge of the home.
Frequently Asked Questions about Watford House
What types of Care is Watford House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Watford House have?
There are 36 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Watford House?
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Watford House to the centre of High Peak?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Watford House to verify any information. View our terms and conditions. Watford House has an Enhanced Service -more info.