
All the staff were so professional, caring and, most importantly, kind to both her and her familyAngela F(Sister of Resident/Service User)

I have nothing but praise for the staff and the high-quality care they give.Louise M(Daughter of Resident/Service User)

so reassuring for families and friends to know that their loved ones are in such good hands.Pam G(Friend of Resident/Service User)

All the staff were so professional, caring and, most importantly, kind to both her and her familyAngela F(Sister of Resident/Service User)

I have nothing but praise for the staff and the high-quality care they give.Louise M(Daughter of Resident/Service User)

so reassuring for families and friends to know that their loved ones are in such good hands.Pam G(Friend of Resident/Service User)

Watford House provides residential and respite care and support for the elderly. Specialising in the care of people living with any type of Dementia, challenging behaviour and those with sensory or physical impairments they really can meet the needs of everyone.
There are 36 single rooms of which 24 have en-suite facilities. There are vast outdoor areas to enjoy and communal spaces to spend time with likeminded people.
All of the...
Care Provided by Watford House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include 24/7 care and support, food and beverages, laundry services, and access to clinical support.
The price(s) shown are provided by the care home. Contact Watford House for full pricing details and T&Cs.
Contact Watford House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Joyce Strachan (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (24)
Parking
- Car Park available within grounds.
Watford House Reviews (66)
Watford House has a Review Score of 9.2 (9.186) out of 10, based on 7 reviews in the last 2 years.
Over all time Watford House has 66 reviews.
My mother-in-law was a resident at Watford House for the last four years. During that time the care she received was excellent, the staff were always welcoming when we visited, she was always clean and well-dressed and we always felt happy that she was comfortable. The home itself is clean and welcoming and nothing is too much trouble for the staff. Watford House is an excellent care home.
Thank you so much for this lovely review. We appreciate you taking the time to tell us your thoughts.
I have been very happy with the care my friend has received. Although he was reluctant at first, the staff were caring and friendly, and he soon felt at home. On many of my visits, there were activities going on, and he joined in happily. The staff always made me and my family welcome.
Thank you so much for this wonderful review; your friend soon became ours and is very much missed.
The communication has been good with prompt phone calls to me when Mum has been poorly and if I have had questions these have been dealt with in a timely manner via phone conversation or email.
The above leads me to believe my mum is getting the correct care and attention that she needs at Watford House. I also appreciate the efforts that the management and staff have put into the service and care over the last two years in keeping Watford House and residents as safe as possible during Covid-19 restrictions.
Thank you for your lovely comments. I must say that I don't believe that there is a dry eye in the house when your mum and dad have a visit, they are both a pleasure to know!
The staff are amazing. They look after my dad so well. It has been unfortunate that his time here has been in Covid. They have been marvellous at letting family visit and take out the residents when it was safe to do so. I know my dad would love the staff to organise more outings in the summer (Covid allowing). He really enjoyed his trip to Buxton last year.
Thank you, our plan is to have many more trips out in the summer months and to be able to invite you and your families in for some great celebrations.
As a recent visitor, I am very impressed with the care she has and how happy everyone is. The staff are so welcoming and do a fantastic job.
Thank you so much, this is really lovely to hear and the staff appreciate your comments.
Very happy with Nana's care. She seems very happy here. I am very impressed with all the staff and how they make this home warm and welcoming. Best Covid-19 precautions I have seen in a care home.
Thank you so much! We try to make the home as safe as possible with our Covid-19 precautions and are really grateful that all visitors support us!
Review time again and an absolute pleasure to say that we couldn't be happier that Mum lives at Watford House. Everyone goes above and beyond to make Mum and all the residents safe, well and happy.
Thank you so much, your family are very much a part of our Watford family and we can't wait to welcome the pets back for a cuddle! P.S. thanks for the cakes!
I always find the staff helpful and willing to assist. My mother seems happy in her self but as is to be expected if I try to converse with her she is not very responsive.
Thank you, it has been wonderful getting to know your mum and your family.
We have been pleased with overall care and the staff are really caring and have a great deal of empathy towards residents. The only issue is that clothing gets lost and mixed up and other personal items too. We understand that this happens in many other care homes too. We are very happy with the standard of care given.
Thank you for this lovely review, we do endeavour to solve the laundry issue with a more robust system very soon.
A very clean and well-managed care home. The staff are extremely friendly and helpful. My mum seems very happy here without any degree of complaint.
Thank you for your comments, Paul. The bedrooms are due to be refurbished as a part of the whole home improvement plan so I hope that you will find them to be well presented in the near future.
We come to visit every week and Dad always looks lovely, clean and well presented. His room is always clean and tidy, staff are always friendly and welcoming. We have no problems booking in to see Dad and can take him out when we want to. Dad always talks about everyone and seems to enjoy taking part in the activities.
Thank you for your kind words. We are very proud of the team at Watford House and we love to see residents finally being able to get out and about!
Very friendly staff. We are always accommodated when we ask to visit. We have never been refused time or days,
Thanks, it is lovely to hear great experiences from families particularly when visiting has to be so tightly managed. We look forward to seeing you again soon!
During my working life, I have had cause to visit many nursing homes. Some I wouldn't recommend and have given me cause for concern. As soon as you enter Watford House, you can feel the staff are dedicated to their profession. Love and care are in abundance, making the residents feeling loved.
Thank you, these really are wonderful words, and I'm so pleased that you are happy with the service that your mum receives.
Watford House is run excellent, and the staff and nurses are very friendly and look after everyone with great care.
Thank you, George, your visits really allow us all to see what true love looks like!
Very good care home with excellent staff. Would like to have access to a room when visiting my wife instead of her bedroom. The secure garden area is good, but the plants and flower areas are rather tired! Overall, a happy care home.
Thank you, Noel, for your review. We fully intend to open the home up to visiting in the communal areas as soon as it is safe to do so and the Covid-19 guidance allows us. The Gardens are currently in the process of rejuvenation, and we have a new gardener with big plans for the spring, which I do hope that you will enjoy.
Very friendly staff.
Thank you, John, it has been a pleasure getting to know you and your mum, and we look forward to celebrating many more birthdays with her!
I believe that you can judge the quality of the management of an establishment or organisation by the behaviour of its staff. Having spent many hours sitting with my sister in the lounges, it is clear that there is a healthy and pleasant interface between all members of staff, and this extends to their relationship with the residents. This gives me great comfort in placing my sister's care in their hands. It also appears to extend to their attitude towards relatives, which makes visiting a pleasure.
Thank you for this lovely review, Wendy. You have really captured the atmosphere of the home, and we always look forward to your visits.
After a twelve-month wait, we managed to visit my mother yesterday. It was a very nice surprise for her (and for us). We would like to thank you all for your care and support and the excellent work that you do. What a great team you have. Well done to you all.
Thanks Craig, I'm so glad that your visit went well. It is really lovely to see the families again and to see the positive effect that it has on the residents. We look forward to welcoming you again soon.
My father became a resident in July last year, the staff have been fantastic and done their utmost to enable visits and keep him safe during this difficult time. We can now visit in a special room with a glass divider and can also keep in touch by video call. The staff are so friendly and I cannot praise them enough for the amazing job they do.
Thank you so much for your wonderful review. Your continued support is very much appreciated.
It was a nice experience. Very welcoming and cosy.
Thank you, we are pleased that the Covid secure visiting room has been so successful.
Bed Vacancies
1 Bed Vacancy
Posted: 27 August 2026Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
News (0) & Events (0)
There are no news items for Watford House.
There are no upcoming events for Watford House.
Awards / Recognitions (2)
- 04 Aug 2020Recipient: Watford House
- 01 Feb 2019Recipient: Watford House
Accreditations
There are no accreditations posted yet for Watford House.
Meet the Team (3)

I have been the Home Manager at Watford House since October 2024, and it has been an incredibly rewarding journey. I genuinely enjoy my role and the opportunities it brings to learn, grow and make a positive difference every day. What makes Watford House so special is its unique character. Our dedicated staff and wonderful residents create a warm, welcoming, and delightfully quirky atmosphere that truly feels like home. It is a privilege to lead such a fantastic team, and I look forward to coming to work each day, knowing we are making a real difference in the lives of the people we support.

The role of Deputy Manager allows me to make a meaningful difference in the lives of both residents and staff. I am passionate about delivering high-quality, person-centred care while supporting my team to grow and provide the best possible service. I find great satisfaction in creating a safe, compassionate and positive environment where residents feel valued and respected and where staff are encouraged to achieve their full potential. I look forward to continuing to develop in this role and contributing to the home’s ongoing success

Julie has been part of the team at Watford House since 2025 and has found her role both rewarding and fulfilling. With over 20 years of experience across the care and administration sectors, she brings a wealth of knowledge, compassion, and professionalism to her role. She takes great pride in being part of the Watford House team and helping to create a place that residents are proud to call home.
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