Watford House

Watford Road, High Peak SK22 4EJ
Review Us
9.7 64 Reviews
  • Watford House, High Peak
Watford House provides residential and respite care and support for the elderly. Specialising in the care of people living with any type of Dementia, challenging behaviour and those with sensory or physical impairments they really can meet the needs of everyone.

There are 36 single rooms of which 24 have en-suite facilities. There are vast outdoor areas to enjoy and communal spaces to spend time with likeminded people.

All of the staff are highly trained in every aspect of person-centred care and all care provided is planned with the individual and their families to create a tailor-made package of care to suit every need.

Watford House is an extraordinary home with exceptional standards, a visit is highly recommended to anyone who is considering a stay in a care home.
Show Watford House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1050
  • RESPITE Self-Funded Residential Care: from £1050
  • RESPITE Self-Funded Residential Dementia Care: from £1051

Fees include 24/7 care and support, food and beverages, laundry services, and access to clinical support.

These prices are only a guideline, please contact Watford House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joyce Strachan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (24)

Parking

  • Car Park available within grounds.

Watford House Reviews (64)

9.7

Watford House has a Review Score of 9.7 (9.714) out of 10, based on 14 reviews in the last 2 years.
Over all time Watford House has 64 reviews.

Overall Experience
  • 44
  • 18
  • 0
  • 0
  • 2
Date Published
  • 64
  • 2
  • 5
  • 14
  • 50
Reviewer Connection to Watford House
  • 21
  • 16
  • 7
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Lesley B (Daughter of Resident) published on 10 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident here for four years, firstly with my dad in a double room. My dad passed away about a year after they moved in. The staff have all been excellent, they have cared for her and reassured her during difficult, upsetting times for her on her own. The staff are truly caring, we
visit every week and witness how kind all residents (and their families) are treated. The food is lovely, all cooked from scratch. We certainly feel my mum is in a safe environment. Thank you, everyone.
Reply from Carinna Mycock, Manager at Watford House

Thank you Lesley, we do miss your visits. It is lovely to hear these kind words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian H (Son of Resident) published on 13 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father, who has Alzheimer's and is confined to a wheelchair, has been at Watford House for the last 14 months and is very well cared for by the staff there who do an amazing job (it really does take a special type of person to do this work). I do think, however, they've been understaffed at times
but I believe this issue is being addressed. Watford House is well managed, by the manageress who is friendly, approachable and knowledgeable and will always take time to speak to us if we have any questions. If we have any requests or concerns, she will do her uppermost to deal with these without delay and/or liaise with the appropriate health care professionals on our behalf. A number of cosmetic improvements recently made to the communal areas has given the place a much fresher, brighter feel. The food at Watford House is very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jeanette T (Niece of Resident) published on 13 November 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
My Auntie has spent just short of a year in this care home. The best thing we did for her was to move her to a different care home. The things we have seen and had to go through was awful. I would not recommend that anyone puts their loved ones in here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C T (Next of Kin) published on 13 November 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
I had to remove my parent from this care home due to a number of negative experiences and far too many issues. While some aspects of the home were good (i.e. the food is of good quality and a few carers are actually caring), overall the service is not as good as the specialist nature being advertised,
in my opinion. For anyone considering a placement here I absolutely advise you to do plenty of research. Things are not always as they seem and you must trust the findings of the latest CQC report and ensure you do multiple inspections. Talk to the residents and their families, wander around the home and get a sense of the place. Ask for their complaints statistics, not just for the past month but for the past year or more. If you do decide to place a relative here, please be vigilant and monitor your relatives at all times. Keep your eyes and ears open - don't assume anything. I am now so grateful to have found a wonderful and truly dementia specialist care home for my parent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Watford House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for Watford House is calculated as follows: ( (113 Excellents x 5) + (38 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 154 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Watford House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Feb 2024

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 15 Sep 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

Valerie

Valerie Mills

Job Title: Team Leader Joined: 1990

Hi, I'm Val. I have worked at Watford House for almost 30 years! I have been in every department at one time or another and consider Watford House my second home.
I have been a Senior Care Assistant for a very long time and became Team Leader in 2018. I support all staff to fulfil their duties to the best of their abilities and have a wealth of knowledge of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Watford House to verify any information. View our terms and conditions. Watford House has an Enhanced Service - more info.