
All the staff were so professional, caring and, most importantly, kind to both her and her familyAngela F(Sister of Resident/Service User)

I have nothing but praise for the staff and the high-quality care they give.Louise M(Daughter of Resident/Service User)

so reassuring for families and friends to know that their loved ones are in such good hands.Pam G(Friend of Resident/Service User)

All the staff were so professional, caring and, most importantly, kind to both her and her familyAngela F(Sister of Resident/Service User)

I have nothing but praise for the staff and the high-quality care they give.Louise M(Daughter of Resident/Service User)

so reassuring for families and friends to know that their loved ones are in such good hands.Pam G(Friend of Resident/Service User)

Watford House provides residential and respite care and support for the elderly. Specialising in the care of people living with any type of Dementia, challenging behaviour and those with sensory or physical impairments they really can meet the needs of everyone.
There are 36 single rooms of which 24 have en-suite facilities. There are vast outdoor areas to enjoy and communal spaces to spend time with likeminded people.
All of the...
Care Provided by Watford House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include 24/7 care and support, food and beverages, laundry services, and access to clinical support.
The price(s) shown are provided by the care home. Contact Watford House for full pricing details and T&Cs.
Contact Watford House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Joyce Strachan(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (24)
Parking
- Car Park available within grounds.
Watford House Reviews (66)
Watford House has a Review Score of 9.4 (9.437) out of 10, based on 9 reviews in the last 2 years.
Over all time Watford House has 66 reviews.
This week is National Carers appreciation week and I would like to say a big Thank You to all the staff at Watford who have done an amazing job during this very difficult time due to Covid 19. Through their hard work and diligence, they have kept Watford covid free, they have done this on top of providing excellent care for the residents and have kept the families of residents informed all the time. Well done to everyone you should all be very proud of yourselves.
Thank you, Nicki, your words and support mean so much at this time.
The team have taken good care of my mum since she became a resident here three years ago but their dedication, commitment and hard work since the Covid-19 pandemic began has been humbling and my family could not be more grateful for everything they are doing to keep our loved ones safe.
Thank you Helen, the support we have received from you all has been overwhelming and we are so grateful for these very kind words.
My mum has been a resident here for four years, firstly with my dad in a double room. My dad passed away about a year after they moved in. The staff have all been excellent, they have cared for her and reassured her during difficult, upsetting times for her on her own. The staff are truly caring, we visit every week and witness how kind all residents (and their families) are treated. The food is lovely, all cooked from scratch. We certainly feel my mum is in a safe environment. Thank you, everyone.
Thank you Lesley, we do miss your visits. It is lovely to hear these kind words.
My father, who has Alzheimer's and is confined to a wheelchair, has been at Watford House for the last 14 months and is very well cared for by the staff there who do an amazing job (it really does take a special type of person to do this work). I do think, however, they've been understaffed at times but I believe this issue is being addressed. Watford House is well managed, by the manageress who is friendly, approachable and knowledgeable and will always take time to speak to us if we have any questions. If we have any requests or concerns, she will do her uppermost to deal with these without delay and/or liaise with the appropriate health care professionals on our behalf. A number of cosmetic improvements recently made to the communal areas has given the place a much fresher, brighter feel. The food at Watford House is very good.
I had to remove my parent from this care home due to a number of negative experiences and far too many issues. While some aspects of the home were good (i.e. the food is of good quality and a few carers are actually caring), overall the service is not as good as the specialist nature being advertised, in my opinion. For anyone considering a placement here I absolutely advise you to do plenty of research. Things are not always as they seem and you must trust the findings of the latest CQC report and ensure you do multiple inspections. Talk to the residents and their families, wander around the home and get a sense of the place. Ask for their complaints statistics, not just for the past month but for the past year or more. If you do decide to place a relative here, please be vigilant and monitor your relatives at all times. Keep your eyes and ears open - don't assume anything. I am now so grateful to have found a wonderful and truly dementia specialist care home for my parent.
My Auntie has spent just short of a year in this care home. The best thing we did for her was to move her to a different care home. The things we have seen and had to go through was awful. I would not recommend that anyone puts their loved ones in here.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Watford House.
Awards / Recognitions (2)
- 04 Aug 2020Recipient: Watford House
- 01 Feb 2019Recipient: Watford House
Accreditations
There are no accreditations posted yet for Watford House.
Meet the Team (1)

I have been a Senior Care Assistant for a very long time and became Team Leader in 2018. I support all staff to fulfil their duties to the best of their abilities and have a wealth of knowledge of the home.
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