Elvaston Lodge Nursing Home

24a Elvaston Lane, Alvaston, Derby DE24 0PU
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9.5 52 Reviews
  • Elvaston Lodge Nursing Home, Derby
Elvaston Lodge Care Home provides accommodation for people who require nursing or personal care. The service supports older people with dementia nursing needs.

Respite care is also offered for relatives who need a break from caring for a loved one.

The home is situated in Derby and is a purpose-built home which specialises in Nursing care for dementia.

The home provides excellent care and has a wonderful team who generally care about residents welfare. The management is happy to answer any questions and have an open door policy.

The home's chef prepares a menu of tasty meals, and the dietary requirements and food preferences of residents are taken into account.
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Care Provided by Elvaston Lodge Nursing Home

Type of Service

    Nursing Home
  • For a maximum of 44 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in Charge

  • Richelle Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcome during the day and evening. Visitors are encouraged to join the residents for activities and events within the home. Visitors are welcome to join the residents for meals for a donation of £1.00 per meal which goes directly into the resident’s fund.

Parking

  • Carpark on site and ample on street parking to the front of the home.

Elvaston Lodge Nursing Home Reviews (52)

9.5

Elvaston Lodge Nursing Home has a Review Score of 9.5 (9.542) out of 10, based on 19 reviews in the last 2 years.
Over all time Elvaston Lodge Nursing Home has 52 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Elvaston Lodge Nursing Home
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Total of 52, showing 41-52
Review from Karen C (Niece of Resident) published on 20 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our aunt has been a resident at Elvaston Lodge since July on the recommendation of a friend whose mother is also here. We have nothing but praise for the management and staff, everyone is professional yet still so friendly and accommodating to residents and visitors alike. The home is very clean and
tidy and our aunt, although she does not eat much, always says that she likes the food. The main thing that has made us feel this is that everyone acknowledges all the residents by name and stops for a quick chat however busy they are. The activity coordinator is very good and will try to involve even the most reluctant resident. We would not hesitate to recommend to others as it was recommended to us. Thank you and keep up the good work!
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Review from Lisa M (Daughter of Resident) published on 20 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely happy with level of care Mum receives. Staff very thoughtful to individual needs. Encouraged to interact although don't feel pressured. Safe and homely environment.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Hi Lisa, thank you so much for your kind words. I will pass them on to the team. We really do our best to try and engage all of our residents.
Kind regards, Sarah
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Review from Brian L (Son of Resident) published on 20 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother's room is clean, tidy and spacious and has own toilet and washing facilities. The staff are genuinely most considerate and caring and try under what can, understandably, be difficult situations, to provide comfort and display kindness and concern for the residents.
The entertainment, when
provided in the form of guest musicians, seems to be the one thing that brings the residents together the most and I believe should be encouraged to the utmost. I know my mother enjoys these moments very much, joining in singing and playing along with the musicians. Other activities should also be encouraged, such as skittles, etc. which involve gentle exercise.
The food is excellent with breakfast, lunch and afternoon tea provided daily. Recently the communal room has undergone a refurbishment which gives the area a very pleasant and homely feeling. Overall I am pleased with the service the home provides for my mother.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Hi Brian, thank you for the review and complimenting our newly decorated lounge, a lot of effort went into getting it just so. Our activities co-ordinator has seen your comment and will encourage more…read more
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Review from Chris S (Nephew of Resident) published on 18 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 93-year-old aunt entered Elvaston Lodge some months ago and I have visited on several occasions. The visits have been to see my aunt but also to discuss financial matters with staff. I always find the care home clean, tidy and with a friendly, caring environment. Not only the carer staff themselves
but also the administration/management are truly a fantastic group of dedicated people. Caring for the elderly cannot be the easiest of jobs but the staff have this remarkable ability to engage with the residents.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Hi Chris, Thank you for your kind words - I will pass them on to the rest of the team. It is truly a privilege to care for your fabulous aunt. Kind regards, Sarah.
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Review from L K (Stepdaughter of Resident) published on 17 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a fantastic care home. So clean, so friendly, a great 'can do' attitude by everyone. Nothing is too much trouble. Resident is treated with respect and dignity, always. Staff and managers always on hand to help and answer any questions carers/relatives may have. Great place. Thank you.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Thank you so much for your kind words from all of the team here at Elvaston Lodge.
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Review from David C-W (Son of Resident) published on 2 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was diagnosed with vascular dementia in 2014, and came to Elvaston Lodge in the March of 2015, she resided there until her death in July 2019. Throughout her stay at Elvaston Lodge, mum was absolutely loved and cared for by the staff at the home. They were understanding and practical with
her deteriorating physical and mental state and looked for ways to keep mum engaged. The home has a good relationship with the local primary school, and mum particularly loved it when the children came to visit.
Mum always remarked on the food at the home, on how excellent it was; and her constant comment was how lovely everyone was at the home.
Mum developed pneumonia in the last few weeks of her life, and Elvaston provided excellent end of life care, ensuring her needs were met whilst maintaining her dignity. All of the staff who looked after mum showed the utmost care and compassion.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Thank you for your review David, Mum was a real pleasure to care for and will be greatly missed by us. I will pass on your kind comments to the staff time.
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Review from John T (Husband of Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elvaston Lodge is in a lovely position, the residents can look out to a small park on one side and primary school playgrounds on the other side.
The security and cleanliness are very noticeable on entry. The staff are most caring and competent a sign of good management. Rooms are large with en-suite.
The food is superb with that home cooked quality. Doctors and nurses make regular visits. Entertainment is also provided. A well-run home due to the excellent staff.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Thank you for your lovely words, the staff team at Elvaston Lodge do our best to ensure that residents are well cared for and that the home environment is both safe and stimulating. If there is a…read more
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Review from Peter F (Son of Resident) published on 28 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been in Elvaston Lodge for 14 months now and I have no hesitation to recommend this home. I find everyone from the management to the carers friendly, caring and very polite, looking after Mum excellently.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Hi Peter, Thank you for your lovely review of our home. It is a pleasure to have your mum with us.
Kind regards, Sarah and the team at Elvaston Lodge.
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Review from Trisha H (Granddaughter of Resident) published on 28 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Elvaston Lodge. On entering the building it is calm and inviting. The residents' rooms are all decorated to a high standard with each room offering a TV point, wardrobe and dressing table and en-suite washing facilities. All of the staff are kind patient and caring and ensure
all of the residents' needs are met. Each floor offers a lounge and the ground floor has access to a garden. The meals look fantastic and all have a home cooked appeal with real gravy and puddings with custard. The staff ensure all aspects of the residents' health and happiness are their first priority and GP or hospital appointments are organised as and when required. With an on-site hair salon, visits from the chiropodist and manicurist the residents are able to maintain a high level of self-care. There is much more I could write but overall our family are really happy and impressed with the care provided and would highly recommend Elvaston Lodge.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Hi Trisha, Thank you for your lovely review of our home. It's true that health and happiness are our priority, we are happy that this shows to our visitors and relatives.
Kind regards, Sarah and the…read more
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Review from Deborah (Daughter of Resident) published on 28 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are excellent, they show great patience and have a great rapport with my dad.
Food is great too and staff always appear to go out of their way to prepare something else if requested.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Hi Debbie, Thank you for such a positive review of our home. We like to get to know our residents and it is important to us that we are able to meet their needs in a way that suits them.
Kind…read more
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Review from Paul (Son of Resident) published on 28 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found the staff employed at Elvaston Lodge to be friendly and helpful at all times. There are some staff who I am not allowed to name that stand out as excellent carers. I do however think that at times the staffing level is insufficient. There are regular activities for the residents but I would
like to see more outings arranged.
The home is generally clean but the garden area is sometimes scruffy with cigarette disposal facilities left unemptied for several days. The meals offered appear to be of a good standard. I am concerned however about the ease with which personal possessions go missing. Clothes and shoes being mislaid is understandable but recently we have lost a table lamp and a digibox for the TV!
In the last year, I have found the management of the home to be of a very high standard.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Hi Paul, Thank you for your review of our home, we have some wonderful carers and I am so pleased that you see this on your visits. We have an employee of the month system in place so please do vote…read more
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Review from Margaret B (Wife of Resident) published on 28 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m very happy with the overall care and friendliness of the staff and with the security and cleanliness of the home.
Reply from Sarah Barnes, Manager at Elvaston Lodge Nursing Home
Hi Margaret, thank you for your review of our home.
Kind regards, Sarah and the team at Elvaston Lodge.
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Current Review Score: 9.5 (9.542)

Overview of Review Score

The Review Score of 9.5 (9.542) out of 10 for Elvaston Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.542 for Elvaston Lodge Nursing Home is calculated as follows: ( (144 Excellents x 5) + (51 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 216 Ratings = 4.542
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elvaston Lodge Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

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Richelle Smith

Job Title: Home Manager Joined: 2020

I am proud of our home and passionate about care. It is important to me that each and every individual living in the home is treated and cared for in a way that makes them feel happy, comfortable and safe whilst maintaining a positive sense of self. I am committed to ensuring all aspects of the home meet official responsibilities and requirements and that our staff team myself included continue to learn and develop.

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Karen Boot

Job Title: Care Coordinator Joined: 2021

I enjoy working with great managers and leading the team to demonstrate correct procedures and ensure a personal approach. I have over 10 years of experience and my role is to ensure that the residents have the highest possible standard of care and live life to the full.

Maz

Maz

Job Title: Care Assistant

I love working at Elvaston Lodge and have been here for 6 years now. We give great care and the home is lovely for our residents. The staff team work really well together and we support and appreciate each other. I recently won employee of the month and was awarded with a lovely card, bunch of flowers and a day off. It’s really nice to be appreciated for the work we do. I love taking care of the residents in their home and it gives me great pleasure and satisfaction to do my job well.

Paulette

Paulette

Job Title: Domestic Joined: 2007

Having worked at Elvaston Lodge for 12 years I feel proud to be a part of the team and everything that we have achieved. I am always willing to go that extra mile to make our residents feel at home and enjoy spending time with the residents whilst I work. I have a lot of pride in my work and it brings me great job satisfaction when visitors and residents comment on the cleanliness of the home.

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