Type of Service
- Nursing Home
- For a maximum of 44 Service Users
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
the management to the carers friendly, caring and very polite, looking after Mum excellently.Peter F(Son of Resident/Service User)
I’m very happy with the overall care and friendliness of the staffMargaret B(Wife of Resident/Service User)
the management to the carers friendly, caring and very polite, looking after Mum excellently.Peter F(Son of Resident/Service User)
I’m very happy with the overall care and friendliness of the staffMargaret B(Wife of Resident/Service User)
Elvaston Lodge Care Home provides accommodation for people who require nursing or personal care. The service supports older people with dementia nursing needs.
Respite care is also offered for relatives who need a break from caring for a loved one.
The home is situated in Derby and is a purpose-built home which specialises in Nursing care for dementia.
The home provides excellent care and has a wonderful team who generally...
Elvaston Lodge Care Home provides accommodation for people who require nursing or personal care. The service supports older people with dementia nursing needs.
Respite care is also offered for relatives who need a break from caring for a loved one.
The home is situated in Derby and is a purpose-built home which specialises in Nursing care for dementia.
The home provides excellent care and has a wonderful team who generally care about residents welfare. The management is happy to answer any questions and have an open door policy.
The home's chef prepares a menu of tasty meals, and the dietary requirements and food preferences of residents are taken into account.
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Care Provided by Elvaston Lodge Nursing Home
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Elvaston Lodge Nursing Home to confirm what's included and get a personalised quote:
Good to Know
Group / Owner
- Zion Care Ltd
- Private Owned
Person in charge
- Richelle Smith (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
- Couples/Companion Rooms (2)
Visiting
- Visitors are welcome during the day and evening. Visitors are encouraged to join the residents for activities and events within the home. Visitors are welcome to join the residents for meals for a donation of £1.00 per meal which goes directly into the resident’s fund.
Parking
- Carpark on site and ample on street parking to the front of the home.
Elvaston Lodge Nursing Home Reviews (59)
9.4
Elvaston Lodge Nursing Home has a Review Score of 9.4 (9.424) out of 10, based on 20 reviews in the last 2 years.
Over all time Elvaston Lodge Nursing Home has 59 reviews.
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Overall Experience
Date Published
Reviewer Connection to Elvaston Lodge Nursing Home
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Review from Julie S (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card•
Overall Experience
Caring residential home with wonderful staff.
Caring residential home with wonderful staff.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Hi Julie,Thank you very much for providing us your review.
This means a lot to us. I will pass your feedback to the team.
With appreciation.
Richelle Smith
Review from Norma N (Resident / Service User) published on 6 May 2026 Submitted via Postal Card•
Overall Experience
The reason I came into Elvaston Lodge Care Home from the hospital was because I've been very poorly with health issues, as I couldn't look after myself anymore. I came in here on 23rd Feb 2026 where I feel safe, I'm having 24 hour care, the carers and staff are absolutely brilliant. Anything I want...
The reason I came into Elvaston Lodge Care Home from the hospital was because I've been very poorly with health issues, as I couldn't look after myself anymore. I came in here on 23rd Feb 2026 where I feel safe, I'm having 24 hour care, the carers and staff are absolutely brilliant. Anything I want I just have to press a buzzer, and they come straight away to change my pad and bed.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Hi Norma,It is our pleasure to care for you. This opportunity you have given us is a privilege, so thank you for sharing your review of your experiences at Elvaston Lodge.
I will pass your comment on to the team.
Kind regards,
Richelle
Review from Julie B (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card•
Overall Experience
My mum moved here from a different home where she was so unhappy. Here they treated with care and understanding. My mum was so much happier here. We got my old mum back. We got to take her out again and she improved so much. Thank you for making the end of her life so much happier and making us...
My mum moved here from a different home where she was so unhappy. Here they treated with care and understanding. My mum was so much happier here. We got my old mum back. We got to take her out again and she improved so much. Thank you for making the end of her life so much happier and making us feel so welcome too. The staff here are amazing and so caring.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Hi Julie,Thank you for your time and for providing us with your review.
We appreciate that you have chosen Elvaston Lodge to care for your mum. Your feedback means a lot to us.
I will pass your comment on to the team.
Kind regards,
Richelle
Review from Rachel B (Granddaughter of Resident) published on 14 April 2026 Submitted via Postal Card•
Overall Experience
Elvaston Lodge took amazing care of my gran right until the very end. The home has a range of activities for the residents, including a tuck shop! The staff are lovely and helpful. The manager is amazing!
Elvaston Lodge took amazing care of my gran right until the very end. The home has a range of activities for the residents, including a tuck shop! The staff are lovely and helpful. The manager is amazing!
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Hi Rachel,
Thank you for taking the time to share your review about your experience of our home. On behalf of the whole Elvaston Lodge team, we truly appreciate the trust your family placed in us in caring for your gran.
Kindest regards, Richelle Smith
Review from Malcolm B (Power of Attorney of Resident) published on 7 January 2026 Submitted via Website•
Overall Experience
All staff that I had contact with were polite, caring individuals, from carers and nurses that were mainly concerned to provide care to my resident friend; to those that were always ready to arrange tea or coffee, or provide access to the entrance door. The fees for my friends end of life care were...
All staff that I had contact with were polite, caring individuals, from carers and nurses that were mainly concerned to provide care to my resident friend; to those that were always ready to arrange tea or coffee, or provide access to the entrance door. The fees for my friends end of life care were provided by the local NHS trust so the value for money assessment has not been assessed.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Dear Malcolm,
On behalf of the Elvaston Lodge team, I am grateful for the reviews you provided us. We appreciate you taking the time to share your feedback. This means a lot to us.
Take care.
Kind regards,Richelle
Review from B H (Niece of Resident) published on 26 November 2025 Submitted via Postal Card•
Overall Experience
An excellent experience overall. The staff are amazing.
An excellent experience overall. The staff are amazing.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Hi,I hope both you and your uncle are doing well.
Thank you for taking the time to provide us with your feedback. I will share your comments with the Elvaston Lodge team.
Wishing you and your uncle all the best.
Regards,Richelle
Review from Jackie N (Daughter of Resident) published on 26 November 2025 Submitted via Postal Card•
Overall Experience
Staff very helpful and knowledgeable.
My dad enjoys his meals.
My dad enjoys his meals.
Staff treat residents with respect.
Staff very helpful and knowledgeable.
My dad enjoys his meals.
My dad enjoys his meals.
Staff treat residents with respect.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Hi Jackie,Thank you for providing us with your feedback. We appreciate it.
Richelle
Review from Vera S (Wife of Resident) published on 22 October 2025 Submitted via Postal Card•
Overall Experience
Care home very caring, and staff very nice look after my husband very well, and he has settled in very well could do with more communication with management. Also don't return phone calls when I phone.
Care home very caring, and staff very nice look after my husband very well, and he has settled in very well could do with more communication with management. Also don't return phone calls when I phone.
Review from M M (Respite Resident) published on 16 June 2025 Submitted via Postal Card•
Overall Experience
I have enjoyed my time here, the staff and carers have been excellent. I can't thank them enough for what they have done for me.
I have enjoyed my time here, the staff and carers have been excellent. I can't thank them enough for what they have done for me.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Hi M,Thank you for the opportunity to be part of your achievement. You did! Well done.The team are so proud for what you achieved and we are grateful for that.I appreciate for providing us your reviews about your living experiences in the home. I will pass your message to all the team.All the best to you and in your future. See you around in town, M! Regards
Review from Sharon H (Sister of Resident) published on 16 June 2025 Submitted via Postal Card•
Overall Experience
The staff in the nursing home are very caring, patient and kind. They are also knowledgable and I have the confidence in their assessment of my sister's situation and in their ability to meet her needs.
The staff in the nursing home are very caring, patient and kind. They are also knowledgable and I have the confidence in their assessment of my sister's situation and in their ability to meet her needs.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Hi Sharon,Your reviews means a lot to the team. Thank you for taking your time for giving reviews of the home. Take care.
Review from John D (Husband of Resident) published on 9 June 2025 Submitted via Postal Card•
Overall Experience
My wife was transferred from hospital to the nursing home. While there she has been well looked after. She always looks clean and comfortable. The staff are always helpful and are a credit to the manager.
My wife was transferred from hospital to the nursing home. While there she has been well looked after. She always looks clean and comfortable. The staff are always helpful and are a credit to the manager.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Hi John, Thank you for taking the time to write your review about the home. We appreciate it and will share your message with everyone at Elvaston Lodge Nursing Home Team. Kind regards, Richelle
Review from C B (Cousin of Resident) published on 9 May 2025 Submitted via Postal Card•
Overall Experience
We are very pleased with Elvaston Lodge Home. All things very good.
We are very pleased with Elvaston Lodge Home. All things very good.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Thank you for taking your time providing us your reviews. Much appreciated. Pass your comments to all the staff.Kind regards,Richelle
Review from G D (Daughter of Resident) published on 21 February 2025 Submitted via Postal Card•
Overall Experience
The best decision we made was to choose Elvaston Lodge for mum's end-of-life care. The management and staff have not only looked after mum with the highest standard of care and respect but have looked after us as a family. Every member of the team is kind, caring and supportive. The team always...
The best decision we made was to choose Elvaston Lodge for mum's end-of-life care. The management and staff have not only looked after mum with the highest standard of care and respect but have looked after us as a family. Every member of the team is kind, caring and supportive. The team always explain what they need to do to my mum and ask her permission. I can't thank them enough.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Thank you for your taking your time, and giving us your reviews. Your comments mean a lot to us. I will share your comments with all the staff. Kindest regards
Review from P D (Son of Resident) published on 12 February 2025 Submitted via Postal Card•
Overall Experience
My mother is in for end of life care and we are so grateful to the management and and staff for her care. My mother has been treated with nothing but respect, dignity and care. This ethos is carried towards every member of the team no matter the task, nature or shift. The team helped us throughout...
My mother is in for end of life care and we are so grateful to the management and and staff for her care. My mother has been treated with nothing but respect, dignity and care. This ethos is carried towards every member of the team no matter the task, nature or shift. The team helped us throughout a very difficult time. I can't thank you enough for this.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
We appreciate your time to write up your reviews. Thank you and I will share your comments to the team. Kind regards,
Review from Martin W (Son-in-law of Resident) published on 23 January 2025 Submitted via Website•
Overall Experience
Well what can I say, Elvaston Lodge Nursing Home is fantastic. My wife's dad was taken really ill and ended up in hospital accident and emergency with the urine retract infection. We were there quite a while. We came back to Elvaston Lodge Nursing Home, they stopped there for five weeks, him and...
Well what can I say, Elvaston Lodge Nursing Home is fantastic. My wife's dad was taken really ill and ended up in hospital accident and emergency with the urine retract infection. We were there quite a while. We came back to Elvaston Lodge Nursing Home, they stopped there for five weeks, him and his wife, and the care that those two people received was absolutely amazing. I cannot recommend them enough. The staff face many difficult challenges each day and yet still smile and are helpful. Their double room was great for them. Thank you all at the Lodge!
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
We are so grateful for your reviews. Your feedback means a lot to the Elvaston Lodge team. We are happy to support anyone to the best of our abilities. We are glad we had that opportunity with your dad and E.I will pass your comments to the team. Kindest regards
Review from E M (Granddaughter of Resident) published on 16 December 2024 Submitted via Postal Card•
Overall Experience
I have found Elvaston Lodge to be a very pleasant care home. The staff are very friendly and helpful. Any queries are answered efficiently. Although my grandmother was not with you very long, I am thankful that you were here to provide the care and support she needed and that I couldn't give at...
I have found Elvaston Lodge to be a very pleasant care home. The staff are very friendly and helpful. Any queries are answered efficiently. Although my grandmother was not with you very long, I am thankful that you were here to provide the care and support she needed and that I couldn't give at home. Thank you so much.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Thank you so much for your kind words and for taking the time to share your experience with Elvaston Lodge. We are deeply touched by your appreciation and are grateful that we could provide the care and support your grandmother needed during her time with us. Our team strives to create a warm and...
Thank you so much for your kind words and for taking the time to share your experience with Elvaston Lodge. We are deeply touched by your appreciation and are grateful that we could provide the care and support your grandmother needed during her time with us. Our team strives to create a warm and welcoming environment for all our residents, and it means a lot to us to know that our efforts made a positive impact on your family. Please accept our heartfelt condolences for your loss, and know that it was an honour to care for your grandmother. If you ever need anything or have any further queries, please do not hesitate to reach out. Warm regards from all at Lodge Care Home.
Review from L E (Friend of Resident) published on 13 December 2024 Submitted via Website•
Overall Experience
The resident care team are outstanding, always caring, attentive, understanding, good-humoured, pleasant and friendly. However, the level of staffing is woefully inadequate.
There are utterly ridiculous processes and procedures in place which are completely at odds with those at other care homes....
The resident care team are outstanding, always caring, attentive, understanding, good-humoured, pleasant and friendly. However, the level of staffing is woefully inadequate.
There are utterly ridiculous processes and procedures in place which are completely at odds with those at other care homes. These are also seemingly changed at whim by management. It's a tedious process to gain access to visit and dangerously difficult to leave the building. I wonder if there was an incident whether the residents and visitors would be able to exit safely
The recent alteration to staff rotas, forcing the carers to split their shift with a 2-hour break while extending their work day by this 2 hours was an example of extremely poor management. Surely this is an unacceptable change of employment contract. Were staff compensated for this disruption? How did the home management anticipate this would influence staff morals and retention?
There are utterly ridiculous processes and procedures in place which are completely at odds with those at other care homes. These are also seemingly changed at whim by management. It's a tedious process to gain access to visit and dangerously difficult to leave the building. I wonder if there was an incident whether the residents and visitors would be able to exit safely
The recent alteration to staff rotas, forcing the carers to split their shift with a 2-hour break while extending their work day by this 2 hours was an example of extremely poor management. Surely this is an unacceptable change of employment contract. Were staff compensated for this disruption? How did the home management anticipate this would influence staff morals and retention?
The care home management is rarely apparent or available.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Thank you for your feedback. Ensuring the highest standard of care for our residents is our top priority, and a positive, collaborative approach with relatives and visitors is essential to achieving this. We value open communication and as we do not have your contact details, we encourage you to contact the home's management team to discuss your concerns. Thanks, Richelle Smith Home Manager
Review from Ian L (Son of Resident) published on 11 December 2024 Submitted via Postal Card•
Overall Experience
The short time my mum was in care everyone associated with the care home was caring, very attentive and professional. My family and I appreciate the wonderful care of my mum.
The short time my mum was in care everyone associated with the care home was caring, very attentive and professional. My family and I appreciate the wonderful care of my mum.
Review from Mary B (Wife of Resident) published on 9 December 2024 Submitted via Postal Card•
Overall Experience
Not enough carers. Too much cake and biscuits. No exercise. Some staff are excellent. Belongs going missing. Paying for toiletries not used by my husband and I had taken them in for him.
Not enough carers. Too much cake and biscuits. No exercise. Some staff are excellent. Belongs going missing. Paying for toiletries not used by my husband and I had taken them in for him.
Review from J C (Daughter of Resident) published on 19 November 2024 Submitted via Website•
Overall Experience
Dad had Alzheimer's and became a resident at Elvaston Lodge as he required an increasing amount of care for his personal needs. The home recognised his individual and changing needs and adapted routines and level of care accordingly.
The home kept him safe and provided him with the security he...
Dad had Alzheimer's and became a resident at Elvaston Lodge as he required an increasing amount of care for his personal needs. The home recognised his individual and changing needs and adapted routines and level of care accordingly.
The home kept him safe and provided him with the security he required as his Alzheimer's worsened.
↩Reply from Richelle Smith, Manager at Elvaston Lodge Nursing Home
Thank you for your reviews and pass your comments to the team. It has been a pleasure meeting you all and having the opportunity to care for your dad. He was such a beautiful man.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 June 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Elvaston Lodge Nursing Home.
Upcoming Events
There are no upcoming events for Elvaston Lodge Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Elvaston Lodge Nursing Home.
Accreditations
There are no accreditations posted yet for Elvaston Lodge Nursing Home.
Meet the Team (4)
Richelle SmithJob Title Home ManagerJoined 2020
I am proud of our home and passionate about care. It is important to me that each and every individual living in the home is treated and cared for in...
I am proud of our home and passionate about care. It is important to me that each and every individual living in the home is treated and cared for in a way that makes them feel happy, comfortable and safe whilst maintaining a positive sense of self. I am committed to ensuring all aspects of the home meet official responsibilities and requirements and that our staff team myself included continue to learn and develop.
Karen BootJob Title Care CoordinatorJoined 2021
I enjoy working with great managers and leading the team to demonstrate correct procedures and ensure a personal approach. I have over 10 years of...
I enjoy working with great managers and leading the team to demonstrate correct procedures and ensure a personal approach. I have over 10 years of experience and my role is to ensure that the residents have the highest possible standard of care and live life to the full.
Maz Job Title Care Assistant
I love working at Elvaston Lodge and have been here for 6 years now. We give great care and the home is lovely for our residents. The staff team work...
I love working at Elvaston Lodge and have been here for 6 years now. We give great care and the home is lovely for our residents. The staff team work really well together and we support and appreciate each other. I recently won employee of the month and was awarded with a lovely card, bunch of flowers and a day off. It’s really nice to be appreciated for the work we do. I love taking care of the residents in their home and it gives me great pleasure and satisfaction to do my job well.
Paulette Job Title DomesticJoined 2007
Having worked at Elvaston Lodge for 12 years I feel proud to be a part of the team and everything that we have achieved. I am always willing to go...
Having worked at Elvaston Lodge for 12 years I feel proud to be a part of the team and everything that we have achieved. I am always willing to go that extra mile to make our residents feel at home and enjoy spending time with the residents whilst I work. I have a lot of pride in my work and it brings me great job satisfaction when visitors and residents comment on the cleanliness of the home.
Frequently Asked Questions about Elvaston Lodge Nursing Home
What types of Care is Elvaston Lodge Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Elvaston Lodge Nursing Home have?
There are 40 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Elvaston Lodge Nursing Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Elvaston Lodge Nursing Home to the centre of Derby?
3.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elvaston Lodge Nursing Home to verify any information. View our terms and conditions. Elvaston Lodge Nursing Home has an Enhanced Service -what an Enhanced Service includes.