Brook House

15 Bell Lane, Husbands Bosworth, Lutterworth LE17 6LA
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9.9 42 Reviews
  • Brook House, Lutterworth
Brook House in the charming village of Husbands Bosworth specialises in residential care for people living with dementia and Alzheimer's and has done so for more than 20 years.

The converted farmhouse is part of a real community and provides residents with spacious living with a choice of single or shared accommodation. The home has 41 luxurious bedrooms with en-suite facilities.

The skilled and compassionate staff take great care in meeting each individual's needs, who also benefit from a wide range of services to promote wellbeing, including occupational and speech therapists and activities.

Visitor hours are unrestricted and all dietary requirements are catered for.
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Care Provided by Brook House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1650
  • Self-Funded Residential Dementia Care: £1600 – £1650
  • RESPITE Self-Funded Residential Care: £1600 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1650

All costs included in fees except Chiropody, Hairdressing and Dentist which are optional extras.

These prices are only a guideline, please contact Brook House to find out the exact price for your requirements.

Contact Brook House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Brook House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Michelle Hood (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (17)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Brook House Reviews (42)

9.9

Brook House has a Review Score of 9.9 (9.927) out of 10, based on 15 reviews in the last 2 years.
Over all time Brook House has 42 reviews.

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Review from Janet S (Sister of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister entered Brook House in July 2022. On my first visit, I was impressed with the home and staff. Since then my sister has had excellent care. The staff are so loving and caring. Their attention to detail is outstanding. The home is well maintained, food and drink are plentiful and of a good standard.
The activities and fun days are well run. I am very satisfied with the care my sister gets at Brook House. Thanks to all the members of staff.
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Review from Jan T (Widow Widower) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband, who had Vascular Dementia and Parkinson’s Disease, was a resident of Brook House from April 2022 until November 2022 when he passed away.
I have only praise for every aspect of Brook House, especially all of the wonderful staff and their unfailing respect, kindness and loving care, which
they gave not only to my husband but to all of our family.
The rooms are warm and cosy, cleanliness is paramount and the food is exceptional with wine available for those who like a glass with their meals.
The enrichment activities are many and varied, not only the organised events but also the impromptu ones when someone starts to sing and then all of the residents are singing - lots of fun for everyone!
My daughter and I visited other care homes and when we came away after looking around Brook House she summed it up perfectly, when she said, ‘Mum we’ve seen several ‘care homes’ but Brook House is a ‘home that cares’, and it does.
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Review from Matthew S (Son of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook House care home is a fabulous place, and I am super happy that they are looking after my mum (who has dementia). There is a real brightness about the place, which shines through from the moment you are greeted at the door with a big smile. All the facilities are excellent, the food is absolutely
gorgeous, having tried it for myself, and there is always something going on.
The most important thing I can say about Brook House is that they really care about their residents and treat them with the dignity they all deserve.
Top place and lovely team who are patient, understanding and kind.
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Review from R T (Regular Volunteer) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook House Care Home is truly a home-from-home. On entering you are always greeted by chatter and laughter from both residents and staff. Everyone always greets you in a friendly manner and the residents always seem very content and happy. The staff take time to engage with the residents and there
are always a variety of activities and events being held. In the better weather, there are weekly trips out in the minibus. Residents are encouraged and supported to go out with their friends and family and any visitors are always made very welcome. The food served is of a very high standard and everyone really enjoys their meal times and some even enjoy a glass of wine two!
It is always a pleasure to visit for the day.
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Review from Caroline G (Niece of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt arrived just before the pandemic and stayed until her death, aged 92, in December 2022. Thank goodness she was there! She had Alzheimer's and vascular dementia, used a stoma bag and was very deaf. The care provided by Brook House was exemplary - her physical needs were met with kindness and
tact. When she was ill, the GP was contacted swiftly. My aunt relaxed, and her wonderful smile returned. She enjoyed the meals and started to put on much-needed weight. Her long-term leg ulcers disappeared. The staff are always cheerful and chatty, and the layout of the sitting room for older residents makes for a happy and busy atmosphere where no one is left out or ignored. There are lots of activities. Management and staff were always available to chat, and nothing was too much trouble. They did everything possible to make her happy and comfortable and to look after her family too. I strongly recommend Brook House to anyone looking for the very best quality of care.
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Review from R C (Husband of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear wife began to show signs of forgetfulness in the summer of 2019. Towards the end of that year, she was hospitalised with an unrelated condition and the doctors advised me that she had Alzheimer's. For the next two years, I looked after her at home, but she developed other issues and it became
evident that she needed professional care on a full-time basis. I considered and rejected home care and spent much time searching on care home websites for a suitable care home. I visited Brook House and liked the homely atmosphere. After an assessment from the manager my wife entered the home in October 2021. The family and I visit on a regular basis, and it's evident that we could not have chosen better. My wife, occasionally in a quiet mood, is happy and well-settled at Brook House. I'm still surprised at how cheerful, friendly and welcoming the staff are. Surprised because I'm well aware that it is not an easy job.
Reply from Krishna Patel, Director at Brook House

Thank you for your kind words, we will pass on your comments to our team.

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Review from Dina W (Daughter of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Brook House Care Home for about six years, I looked at all local homes before making a choice. Mum has always loved it here and calls it home. The staff are warm and friendly as is the home. The food is home cooked and is lovely. There are lots of outings, visitors' entertainment,
crafts and more. Wouldn't want mum to live anywhere else.
Reply from Krishna Patel, Director at Brook House

Thank you for your kind words, we will pass on your comments to our team.

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Review from Jane W (Daughter of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's a bit daunting for everyone when the time comes to need that extra care. The thing about Brook House is it is a family; the staff work extremely hard to make it a home-from-home, and they succeed. The excellent food (and odd tipple), regular activities, and fun make it a very jolly environment,
but more importantly, it is a very caring environment. Each resident is treated as an individual, and their individual needs are addressed accordingly. My mother went into Brook House from an independent living facility, she has always been a very independent person, but sadly now she can't walk and has to depend on others to help her. In Brook House, she has only to press her buzzer, day or night, and someone will pop in to help her. She is very comfortable, well cared for and happy. From my point of view, I feel I have handed over the baton to the Brook House staff as I know they will take really good care of her but completely keep me in the picture.
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Review from Wendy B (Daughter-in-law of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law, who has vascular dementia, came to live here in December 2022 to the present day. This is a warm, caring, homely environment in which she settled straight away. She enjoys the activities that take place here, which she is encouraged to participate in. There is a really good choice
of food from a substantial menu. What she enjoys most is the fact that she has company whenever she wants it, but can also retire at any time to the privacy of her own cosy room. This is well furnished. The staff show empathy and understanding at all times, and her needs are totally met both physically and mentally.
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Review from Sarah C (Niece of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are simply wonderful, my auntie feels very happy and extremely well cared for at Brook House Care Home. I wish for my auntie there were a few more like minded residents like my auntie as many suffer from Alzheimer's and Dementia, she's very sociable so misses chatting to people who can remember
the conversation but obviously this is nothing to do with Brook House and luckily the staff are so lovely they make up for it.
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Review from S B (Daughter of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
At Christmas, due to unforeseen circumstances we required emergency respite care for my Dad. Brook House Care Home were brilliant and able to accept my dad at very short notice. He stayed for just over two weeks. Prior to this my dad has stayed for one night a week for the past few months. My dad has
Alzheimers and enjoys the activities and the social interaction with staff and other residents.
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Review from E D (Daughter of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook House Care Home creates a very homely atmosphere. The staff are all very caring and accommodating and nothing is too much trouble. There is a real feeling of family. It is so reassuring to know that Mum is so well cared for in every way. I have no hesitation in recommending this wonderful care
home.
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Review from Izzy S (Daughter of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say about this most amazing home? I picked this home for my mum over eighteen months ago in preparation for when she would need care and support, which she did in October 2022. Their experience, knowledge and understanding of care is second to none, their desire to go above and beyond is
unparalleled with anything else I've experienced and I've a background in assessing care and health. But above all the most essential element of what they deliver is love, care, compassion, respect, dignity, fun and safety. All staff without exception support everyone with such love and patience, they are tender, understanding and want to do their best for everyone in what can be very challenging and exhausting situations. Residents are treated like family, each resident is treated as an individual, listened to, supported as a human being with a life to live. They are surrounded by love. There are plenty of fab activities, day trips, chickens, hairdressing etc. It's clean and vibrant. I want no more than this for my mum.
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Review from Denise M (Daughter of Resident) published on 13 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was attending Brook House for eight or nine months for the day, weekend, or week for us to have respite mum thought it was a hotel prior to mum going in full-time last March 2020. I cannot praise this home enough mum had vascular dementia and they were fantastic with her, sadly mum passed away Feb
2021 they treated mum with such care, love and dignity. The home was always spotless and was clean and beautifully well kept and a big thank you to you all to the cleaners, cooks, laundry, carers and management, I would recommend Brook House to anyone if you want your loved ones to be well cared for and loved then this is the home for your loved ones I cannot speak highly enough truly amazing.
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Review from August (Daughter of Resident) published on 13 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Brook House, the fabulous manager and wonderful staff highly enough. The care, kindness and respect all the staff have given and continue to give my Dad is nothing short of excellent. The pandemic has been difficult for so many people but the staff at Brook House have been absolutely
brilliant throughout, always cheerful and exceptionally helpful. Going that extra mile for the residents and their families is what they all do naturally, nothing is ever too much trouble. Thank you so much to everyone at Brook House for the truly amazing job you all do.
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Review from Greg (Son of Resident) published on 12 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in Brook House for Three and half years and can honestly say we couldn't have asked for any more from the staff at Brook House, they look after the residents like no other. The staff are very welcoming and very caring looking after all the resident's needs.
I can't recommend Brook House enough,
I would recommend them to anyone considering a loved one needing to go into a care home.
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Review from David H (Cousin of Resident) published on 23 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin entered Brook House for full 24-hour care in 2012. I had no idea how it might turn out given that she had recently fallen and broken her hip. I should not have worried. For the next 7 years, the staff at the care home looked after her as if she were one of the family. I could not have asked
for more. I had always worried about having to seek the best way of ensuring that she had a good quality of life to look forward to despite her dementia. At every level, she was well catered for. The most satisfying element of her time at Brook House was that the dedicated and committed members of staff (mostly long-serving) unfailingly ensured that she had something to look forward to each day. Even when she became unwell.
I can't thank too much the carers who, for a number of years, became her new extended family and made her smile and laugh so much.
Thank you, again, Brook House for everything you did for her.
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Review from Alex T (Nephew of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt passed away in December 2019; having spent the last three years of her life at Brook House. In every respect, I firmly believe that it would have been hard to find a better care home for her. She was not diagnosed as a dementia sufferer, and she chose Brook House over the many others that we
looked at. It had a homely feel. Having visited her just about every day, I feel that I am in a position to truthfully assess the care she received, the accommodation and related facilities, the food and access to professional medical individuals. My aunt never suffered fools gladly, and every staff member that I came into contact with, all treated her with dignity and respect. She had some favourites of course and enjoyed a laugh. Whenever there were any medical issues or emergencies, I was always contacted and kept informed. Although she latterly ate like a sparrow, she often told people 'on the outside' that the food provided was excellent and her room was first-class.
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Review from Matthew K (Son of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I would not hesitate to recommend Brook House. The management and staff could not be more accommodating, and frequently went out of their way to go above and beyond our expectations. Nothing was ever too much trouble, and my mum loved being there throughout her stay.
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Review from Christine C (Daughter of Resident) published on 4 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother arrived at Brook House aged 98 she was a confused old woman who had given up- she felt she had lived long enough. The love and care of the staff reawakened her interest in life. She began to take an interest in food visits and activities. UTI’s were promptly treated and her confusion
diminished.
She felt loved and cared for and was rarely without a smile. She enjoyed her independence within the home and if she came to grief being adventurous with her walker she was skilfully patched up to go on her merry way again. She died aged 101 enjoying life, safe, loved and well cared for.
I never had a worry about her care. Her adventures were celebrated. Her love of the occasional Prosecco at 10 in the morning or being taken to the park in a wheelchair only to get up and go on the swings!
My heartfelt thanks to everyone at Brook House for the kisses, caresses and the small kindnesses that gave my mother a good end to her life when she died surrounded by your love and care.
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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Brook House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Brook House is calculated as follows: ( (166 Excellents x 5) + (13 Goods x 4) ) ÷ 179 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brook House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2019

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Michelle

Michelle Hood

Job Title: Registered Manager Joined: 1997

Michelle has worked at Brook House since she was only 17 years old! We are now very proud to call her our Manager as of 2018, as she has led us to achieve many great awards and continues to strive for what is best for Brook House!

Karen

Karen Brett

Job Title: Deputy Manager Joined: 1996

Karen has worked for us for decades and she is a much loved employee by staff, visitors and our residents. We are honored to have her on board!

Rosie

Rosie Crossan

Job Title: Deputy Manager Joined: 2017

Rosie has worked for us for over 8 years and is again a much-loved member of staff by everyone! Rosie is always willing to give a helping hand and is reliable when you need her!

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