Curtis Weston House, Wigston, Leicestershire

Curtis Weston House is situated close to Wigston Magna's main shopping area which provides local supermarkets, newsagent, shops and cafes.

Residents benefit greatly from staying in this location, with numerous trips arranged through the year by the home and sister home.

Group: Leicestershire County Care Ltd

Person in charge: Louise Brown (Home Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment

Admission Information: Ages 65+.

Single Rooms: 44

Rooms with ensuite WC: 5

Facilities & Services: Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Curtis Weston House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Curtis Weston House has a Review Score of 9 (9.048)

The Review Score of 9 (maximum of 10) for Curtis Weston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Curtis Weston House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.139 for Curtis Weston House is calculated as follows: ( (46 Excellents x 5) + (39 Goods x 4) + (15 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 108 Ratings = 4.139

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.909 Points relating to the number of positive Reviews for Curtis Weston House is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 8 Reviews ÷ 8.8 Target = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Curtis Weston House?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Curtis Weston House

  • Sister of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

The staff and the care that is given is tops and all the staff are very friendly. The home is clean and if you ask the staff for anything, they will do it there and then for you. It's a very happy home and the manager is great, they take the time to speak to you as well. I would recommend this home should anyone ask me about it because it's a friendly home and the care is excellent!

How likely would you be to recommend Curtis Weston House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother has been at Curtis Weston for about 4 years, she has dementia and can get physically and mentally challenging. I have always found that the staff deal with this very well. She tells me that she feels safe and happy in the home and that there is always someone around if she needs any sort of help. Any issues that have arisen in this time eg. her care or medication, I have always felt that I can and do liaise with the manager and have full trust and faith in the care she is given by all.

How likely would you be to recommend Curtis Weston House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Mother is very happy at Curtis Weston.

How likely would you be to recommend Curtis Weston House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Very helpful and understanding towards my brother's needs. They have time for my brother.
He is very happy here.

How likely would you be to recommend Curtis Weston House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Nice bedroom. My own tv, cd player.
The food is nice and my key worker is friendly. The manager is nice too.
I can shower myself. Hot tea for breakfast with bacon, egg and beans.

How likely would you be to recommend Curtis Weston House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Well presented plenty of new ideas. Redecorations good.

How likely would you be to recommend Curtis Weston House? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Sometimes we have noticed there is a shortage of staff in regards to the number of residents day and night. We have experienced the lack of communication between staff concerning care and treatment to residents. The recent reduction of activities due to staff shortages.
Problem with security with access to residents rooms a problem as elderly residents unable to manage to secure their rooms.

How likely would you be to recommend Curtis Weston House? Unlikely

Average Rating: 

 2.5 out of 5

Overall Standard: Poor

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Poor

Rooms: Poor

Value for Money: Poor

Activities are a great idea - stimulation is needed.
Get together's for TV sporting events - TV room?
Need to make residents aware.
Very pleased to hear plans and look forward to seeing them come to fruition.

How likely would you be to recommend Curtis Weston House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Overall, we are more than pleased with the care and assistance our brother receives and wouldn't hesitate to let any other relative reside here.
We are really looking forward to the new hospitality ideas and the d├ęcor and will be joining in as much as possible.

How likely would you be to recommend Curtis Weston House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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