Harvey House

Church Lane, Barwell, Hinckley, Leicester LE9 8DG

Harvey House, Leicester, Leicestershire
Harvey House, Leicester, Leicestershire

Harvey House is located in a quiet residential area within Barwell.

The entire building is purpose built for maximum ease of access and comfort for all residents.

The home's residents benefit greatly from staying in such a fantastic location, close to 'Top Town' and the village shop and amenities.

Group: Leicestershire County Care Ltd

Person in charge: Lisa Pegg (Home Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse

Specialist Care Categories: Alzheimer's • Drug Dependence (past or present) • Hearing Impairment & Deafness • Speech Impairment

Admission Information: Ages 50+.

Single Rooms: 44

Rooms with ensuite WC: 2

Facilities & Services: Respite Care • Own Furniture if required • Minibus or other transport • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Harvey House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.8 Harvey House has a Review Score of 7.8 (7.822)

The Review Score of 7.8 (maximum of 10) for Harvey House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Harvey House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.708 for Harvey House is calculated as follows: ( (53 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 72 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.114 Points relating to the number of positive Reviews for Harvey House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.8 Target = 0.114

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Harvey House?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Harvey House

  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

I was very impressed with the staff at Harvey House. They were genuinely caring and thought of our needs as the family as well as those of my partner's mother. We felt she was in a safe place where the staff would be friendly and kind to her. We couldn't have asked for better support when she was put on end of life care.

How likely would you be to recommend Harvey House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mum first went to Harvey House for a months respite care. We were very keen as a family for her to stay there permanently as she had settled in very well and the staff were amazing with her. Sadly mum passed away after only being a resident for 3 months but the care she received and the support provided for our family will remain in our hearts much longer.

How likely would you be to recommend Harvey House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Unfortunately, we had to find a home to care for mum at very short notice. This was the only home with a room and we were so lucky. Mum settled very quickly and enjoyed the short time she had left. The staff cared for her as if she was their mum, they also looked after her family too. At the end, they were so caring to all of us. One of the senior staff even came in early to see mum before the undertaker arrived.

How likely would you be to recommend Harvey House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been in Harvey House since February 2016. He is happy and very well cared for. The home is very welcoming and the staff are friendly and very professional. His needs are met i.e medication, cleanliness with a light bright room. He enjoys his food, has choices and gets tea coffee whenever he wants.

How likely would you be to recommend Harvey House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Brilliant home. My grandad says he wishes he had moved in earlier! Lovely atmosphere, very homely. Staff that genuinely care for the residents, I have been particularly impressed with the amount of activities they have. Granddad is very happy which makes me happy. He speaks very highly of the food. He always enjoys it.

How likely would you be to recommend Harvey House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My gran has been at Harvey House for around 5 years now. She enjoys living at Harvey House, she gets on well with the staff and enjoys taking part in the activities and trips out. She is always happy when I see her and she tells me all that she has been doing and whats been going on.

How likely would you be to recommend Harvey House? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Natalie Vive-Kananda, Development Director at Harvey House responded to this review on 08 Oct 2015:

Thank you so much for your well wishes and feedback on Harvey House. We hope that your Grandmother continues to enjoy her stay with us at Harvey House. If there is in any way in which we could improve her stay, please do not hesitate to contact us.

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Awards / Recognitions

April 2017

November 2013

Dignity Award

Recipient: Harvey House

Date: Thursday 28 Nov 2013

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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