Huntingdon Court

Unfortunately my brother has now passed away and I would like to thank all the staff that looked after him thank you all very much for the care you showed my brother

Wow what a transformation. I felt the home lacked a homely feel, now that most of the rooms here have been decorated with that lovely homely feel. It's so nice to see photos of the service users when I visited my relation. The activities coordinator is always interacting playing games also taking service users out. It's so lovely to also see the service users celebrate birthdays.

Excellent care given to my mum. The staff are so loving and caring and dedicate their time to making sure all the residents feel safe and comfortable. Mum is always dressed nicely and she is now so relaxed and happy. Lots of activities for the residents to do. All staff are so dedicated and deserve full recognition of all their hard work.

My dad moved into Huntingdon Court about a year ago. The management changed and the current management team and administrator are first class. They are knowledgeable, approachable and reactive. The carers/team leaders are knowledgeable, skilled and kind, looking after Dad as an individual, and providing a high level of care. The activities coordinator is fantastic, working really hard to provide a wide range of daily activities and special occasion entertainment. My family is made very welcome and it feels like a family home to all of us. The cleaning/laundry are all carried out to a high standard. There is a ready supply of beautifully cooked food, always tailored to Dad’s current nutritional needs. The home was tired a year ago but that is improving with redecoration of the lounge, cinema room and visitor’s room. Further rooms are shortly to be updated. Most importantly there is a sense of homeliness and a real desire from management and all staff to look after dad. He’s very happy

After losing my mum and my dad having dementia, we needed somewhere safe and welcoming. The staff at Huntingdon Court are absolutely amazing. He has a lovely, cosy room, and with the downstairs lounges, he can sit and be involved with other residents and staff or sit in the quieter lounge and enjoy peace without being alone. Thank you so much - a massive weight lifted.

I can honestly say, having visited my mother several times in the home, that the Huntingdon Court environment is one of total warmth, professionalism and genuine loving care for the residents that have had a remarkably positive effect on my mother, who suffers from dementia. Well done, Huntingdon team, for all your hard work!

This home is very tired and the rooms are small with only a sink. With money spent, it could be a lot better. The staff are excellent.

The staff at Hunting Court are exceptional. All are helpful, friendly and accommodating. From the delicious smells around meal times, I would say the food is very good and I have been offered to partake on many occasions, but haven't been able to stay. The place itself, unfortunately, is very dated. The rooms would be better with Jack and Jill bathrooms between rooms, as opposed to them having just a sink in each room and everyone having to share with everyone. Would be possible in my opinion. The building is big enough. The garden is a little unkempt, only bits being done by residents' families. The common rooms are lovely with seating enough for all residents to watch TV together, sing-song, play games etc. There is always fresh fruit and juice or tea and coffee available on the side in these areas. The visiting rooms however are sparse and not very inviting. There have been management issues for a good while, but I have been informed that problems have been sorted, and things are being put in place to improve the interior etc. Care is more important than anything, which is what is ample here. Will be fabulous with renovations.

My father has been very happy here, everyone has been wonderful to him. We're very grateful for everything they do for him. Thank you.

Find staff very friendly and helpful.

MY aunt has resided at Huntingdon Court Loughborough for the last four years. She loved being at the home where she was really well cared for by wonderful staff. Toward the end of her stay when her health deteriorated she was so cared for and they did everything to make her comfortable. She was so happy there.

The manager and her staff are very helpful, attentive and caring. The home is very clean and organized.

Good food and rooms.

My sister and I have always been pleased with the care that Mum has received at the home. The staff are all kind and friendly when we phone or visit in person. She is always clean and tidy in her appearance. Although her room is a little dated, to us that does not matter. Her care and well being comes first and that's what she receives at the home. My only concern is that they seem to be short-staffed at times given that most of the residents have Alzheimer's dementia and I think their needs are greater at times.

I would be happy to recommend this caring and happy care home.

My husband is well looked after. Home always smells fresh and clean. Staff are extremely friendly and nice. I do appreciate them.

We were made very welcome on our arrival. The staff have since appeared to be very helpful and caring. My sister, who suffers from dementia has settled in very well and improved considerably.

The staff are very friendly and alert to her needs.

Excellent care for my mother, she has been in care for dementia and all the carers and nursing staff and management are all polite, helpful and considerate to my mum's needs.

Mum had her "favourites" amongst the team and responds accordingly however due to her loss of mobility she does find the chair hoist a very distressing event due to her "injured" back suffered some time ago.