Huntingdon Court

Regent Street, Loughborough LE11 5BA
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9.0 52 Reviews
  • Huntingdon Court, Loughborough
Huntingdon Court is located in a quiet residential area of Loughborough with local shops and amenities just a short walk away.

Huntingdon Court has 43 comfortable bedrooms, four lounges, two dining rooms, a delightful garden and a quiet and peaceful sensory room.

The entire building is purpose-built for a maximum ease of access and comfort for all the residents.

The company specialises in providing care for residents who are elderly and who suffer from dementia, learning disability, mental health conditions, physical disability and sensory impairment.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 43 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1172 – £1400
  • Self-Funded Residential Dementia Care: £1172 – £1400

These prices are only a guideline, please contact Huntingdon Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Person in charge

  • Charlene Limb (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)

Huntingdon Court Reviews (52)

9.0

Huntingdon Court has a Review Score of 9.0 (8.967) out of 10, based on 13 reviews in the last 2 years.
Over all time Huntingdon Court has 52 reviews.

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Reviewer Connection to Huntingdon Court
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Total of 52, showing 21-40
Review from Anna M (Friend of Resident) published on 12 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Hunting Court are exceptional. All are helpful, friendly and accommodating. From the delicious smells around meal times, I would say the food is very good and I have been offered to partake on many occasions, but haven't been able to stay. The place itself, unfortunately, is very dated.
The rooms would be better with Jack and Jill bathrooms between rooms, as opposed to them having just a sink in each room and everyone having to share with everyone. Would be possible in my opinion. The building is big enough. The garden is a little unkempt, only bits being done by residents' families. The common rooms are lovely with seating enough for all residents to watch TV together, sing-song, play games etc. There is always fresh fruit and juice or tea and coffee available on the side in these areas. The visiting rooms however are sparse and not very inviting. There have been management issues for a good while, but I have been informed that problems have been sorted, and things are being put in place to improve the interior etc. Care is more important than anything, which is what is ample here. Will be fabulous with renovations.
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Review from Stephen H (Son of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been very happy here, everyone has been wonderful to him. We're very grateful for everything they do for him. Thank you.
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Review from Derek T (Cousin of Resident) published on 9 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Find staff very friendly and helpful.
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Review from K M (Niece of Resident) published on 23 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
MY aunt has resided at Huntingdon Court Loughborough for the last four years. She loved being at the home where she was really well cared for by wonderful staff. Toward the end of her stay when her health deteriorated she was so cared for and they did everything to make her comfortable. She was so happy
there.
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Review from A W (Brother-in-law of Resident) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The manager and her staff are very helpful, attentive and caring. The home is very clean and organized.
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Review from Andrew E (Son of Resident) published on 14 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff.
Very clean.
Looked after my mother very well.
Good food and rooms.
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Review from A M (Daughter of Resident) published on 8 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I have always been pleased with the care that Mum has received at the home. The staff are all kind and friendly when we phone or visit in person. She is always clean and tidy in her appearance. Although her room is a little dated, to us that does not matter. Her care and well being comes
first and that's what she receives at the home. My only concern is that they seem to be short-staffed at times given that most of the residents have Alzheimer's dementia and I think their needs are greater at times.
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Review from Jean R (Daughter of Resident) published on 21 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Quite simply this is my mum's home. She has lived here for 4 years and regards the staff as family. She shows obvious warmth to the staff and it is returned by them. She is happy and content and the daily routine helps her to live well with dementia. Mum is treated with dignity and care and is seen
as her own person in this community
The staff are friendly and helpful and know all the residents and their relatives. They take a pride in seeing that Mum is appropriately dressed and looking nice. The laundry service is excellent.
The home and Mum's bedroom is always clean and fresh. The food is well cooked and plentiful. Mealtimes are a highlight in my mum's life. There is always a tea trolley in evidence and the kitchen staff are happy to make cups of tea for visitors.
I would be happy to recommend this caring and happy care home.
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Review from S P (Wife of Resident) published on 24 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is well looked after. Home always smells fresh and clean. Staff are extremely friendly and nice. I do appreciate them.
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Review from J I (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in the care for 5 weeks and has settled really well. She is always clean and tidy and is looked after really well.
The staff are very friendly and alert to her needs.
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Review from David C (Brother of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were made very welcome on our arrival. The staff have since appeared to be very helpful and caring. My sister, who suffers from dementia has settled in very well and improved considerably.
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Review from Chris W (Son of Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care for my mother, she has been in care for dementia and all the carers and nursing staff and management are all polite, helpful and considerate to my mum's needs.
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Review from D W (Son of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum's care and welfare are managed to our satisfaction. Any issues we raise about her care are acted upon and feedback provided.
Mum had her "favourites" amongst the team and responds accordingly however due to her loss of mobility she does find the chair hoist a very distressing event due to her
"injured" back suffered some time ago.
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Review from F H (Friend of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When you first step in you can notice the friendliness of the staff. All difficulties that residents have are treated with respect, kindness and dignity. My friend seems very happy there and is looking and feeling well.
Reply from Sophie Ferguson, Group Hospitality Officer at Huntingdon Court

Thank you for your caring review, we are very proud of all of our homes but when you receive reviews like yours it makes us doubly proud thank you.


Kind regards,
Sophie Ferguson

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Review from Graham S (Son of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our mum has been a resident of Huntingdon Court she has been treated with the utmost dignity and care. The staff are always cheerful and nothing is too much trouble for them. The food is excellent. The cleanliness is second to none. There's a lovely little garden where residents can sit on nice
days and enjoy the fresh air.
We as a family can have peace of mind knowing mum is safe and secure.
Reply from Sophie Ferguson, Group Hospitality Officer at Huntingdon Court

Thank you for your heartfelt review. We welcome and appreciate all feedback at Huntingdon Court and LCCL.


Kind regards,
Sophie Ferguson

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Review from Sandra S (Daughter of Resident) published on 20 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Huntingdon Court for nearly 4 years and is extremely happy with her care. I visit alternate days and have always been impressed with the manner in which all residents are treated with respect and dignity.
Activities are designed to stimulate body and mind and to create
a wonderful environment.
Reply from Sophie Ferguson, Hospitality Officer at Huntingdon Court

Hello Sandra,


Thank you for taking the time to review our services, we appreciate and welcome all feedback. It's great that you comment on our activities as it is an area we are constantly trying to improve and better.


If you have any future suggestions please make them known.


Kind regards,


Hospitality Officer

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Review from Bruce T (Resident) assisted by family/friend published on 20 February 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I am very happy. Staff are very good.
Reply from Sophie Ferguson, Hospitality Officer at Huntingdon Court

Hello Bruce,


Thank you for taking the time to review our services. We appreciate and welcome all feedback.


If you have any future suggestions please make them known.


Kind regards,


Hospitality Officer

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Review from Emma B (Granddaughter of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When we first visited Huntingdon Court we noticed the homely and caring feel of the home. Over the years my grandfather has been living here, we have seen the home make many improvements in terms of the decor and furnishings. My grandfather has a lovely room and the home and his room are always clean
and tidy.
The thing that has always stood out is the staff, their friendliness, dedication, care and love.
My grandfather has always been happy here and it's clear how much the staff care for him and the others residents. We always feel secure in knowing he is so well cared for and the home always contact us if they are concerned about anything.
The residents are treated with respect and dignity.
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Review from Simon C (Son of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time since my initial investigative visit, their assessment of mum at home, admission and following care, the family have found Huntingdon Court to be an excellent standard. There is an open and honest approach, all of the staff seem to be part of the team and have always been friendly and
approachable. The management actively encourage resident and family involvement and suggestions/criticism for improvement. We would have been happy for mum to stay if it wasn't for the need for nursing care.
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Review from R S (Brother of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was very well cared for by the staff at Huntingdon Court. The staff were extremely helpful when dealing with the family and I have the highest regard for them.
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Current Review Score: 9.0 (8.967)

Overview of Review Score

The Review Score of 9.0 (8.967) out of 10 for Huntingdon Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.967 for Huntingdon Court is calculated as follows: ( (81 Excellents x 5) + (33 Goods x 4) + (12 Satisfactorys x 3) + (7 Poors x 2) + (20 Very Poors x 1) ) ÷ 153 Ratings = 3.967
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Huntingdon Court is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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